The Moon Palace Jamaica Grande Resort Spa Hotel is located beachfront in Ocho Rios, 110 km from the airport and five minutes from downtown Ocho Rios.
Hotel details
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    November 1, 2015:
    There is no tennis court at the hotel.
About your Hotel

Hotel Location

  • Approximately 110 km from Sangster International Airport - Jamaica
  • Beachfront
  • Area: Ocho Rios

Hotel Description

  • 705 rooms

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • 5 restaurant(s)
  • 6 bar(s)
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Dolphinarium ($)
  • Spa
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Private beach
  • Beach Club on site

Hotel Contact Information

    Moon Palace Jamaica Grande Resort & Spa 5*

  • Tel.: 1 (888) 774 0040
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Evening entertainment
  • In-room liquor dispenser with rum, vodka, tequila and whisky
  • Mini-bar restocked daily (bottled water, soft drinks, juice and beer)
  • Room service available 24h
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Part of: the Cool for Teens category
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids members of the Air Transat Kids Club (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) for Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Partial Ocean View Crystal Club", "Ocean View Crystal Club" and "Family Connection Luxury Suite Crystal Club" only
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Evening entertainment
  • In-room liquor dispenser with rum, vodka, tequila and whisky
  • Mini-bar restocked daily (bottled water, soft drinks, juice and beer)
  • Room service available 24h
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Part of: the Cool for Teens category
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids members of the Air Transat Kids Club (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) for Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Partial Ocean View Crystal Club", "Ocean View Crystal Club" and "Family Connection Luxury Suite Crystal Club" only
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Evening entertainment
  • In-room liquor dispenser with rum, vodka, tequila and whisky
  • Mini-bar restocked daily (water, soft drinks, juice and beer)
  • Room service available 24-hour
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Cool for Teens
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Partial Ocean View Crystal Club", "Ocean View Crystal Club" and "Family Connection Luxury Suite Crystal Club" only
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited)
  • Daily activities program
  • Evening entertainment
  • In-room liquor dispenser with rum, vodka, tequila and whisky
  • Mini-bar restocked daily (water, soft drinks, juice and beer)
  • Room service available 24-hour
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Part of: Cool for Teens
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Partial Ocean View Crystal Club", "Ocean View Crystal Club" and "Family Connection Luxury Suite Crystal Club" only
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
Rooms
  • For your comfort, each room offers :
  • Partial Ocean View Crystal Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Mini-bar with sodas, bottled water, juices & domestic beer
    • Room service (24h)
    • Safety deposit box (laptop size)
    • Turn-down service
    • Bottle of wine in room upon arrival
    • Telephone
    • Bath amenities (CHI®)
    • Garment steamer
    • Liquor dispenser containing rum, tequila, whiskey and vodka
  • Ocean View Crystal Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Mini-bar with sodas, bottled water, juices & domestic beer
    • Room service (24h)
    • Safety deposit box (laptop size)
    • Turn-down service
    • Bottle of wine in room upon arrival
    • Telephone
    • Bath amenities (CHI®)
    • Garment steamer
    • Liquor dispenser containing rum, tequila, whiskey and vodka
  • Concierge Level Crystal Club

    Inclusions
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed or 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Coffee-maker (Espresso/American)
    • Massage at the beach/spa/treatment rooms (2x 25 minutes)
    • Mini-bar with sodas, bottled water, juices & domestic beer
    • Pillow menu
    • Private beach area with waiter service
    • Room service from select restaurant's to create a ''Special Menu'' (24hours)
    • Safety deposit box (laptop size)
    • Snacks
    • Turn-down service
    • Bottle of wine in room upon arrival
    • Telephone
    • Private candlelight dinner at select locations (once per stay)
    • Aromatherapy menu
    • Bath amenities (L'OCCITANE)
    • Exclusive beach bag (one/room/stay)
    • Check-in
    • Garment steamer
    • Liquor dispenser containing rum, tequila, whiskey and vodka
    • Nightly petit fours
    • Exclusive Concierge phone service
    • Private check-in & check-out/Late check-out & early check-in (subjet to availability)
  • Family Connection Luxury Suite Crystal Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • Partial Ocean View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room including mini sizes for children
    • Mini-bar with sodas, bottled water, juices, domestic beers and kid friendly snacks
    • Room service with kid friendly menu(24h)
    • Safety deposit box (laptop size)
    • Turn-down service
    • Bottle of wine in room upon arrival
    • Telephone
    • Bath amenities (CHI®)
    • Amenities for families
    • In-room family guide with activities scheule
    • Garment steamer
    • Liquor dispenser containing rum, tequila, whiskey and vodka
    • Xbox (Selection of Xbox games upon request)
    • Selection of DVDs upon request
    • Fun in the Sun bucket kit
    • L'Oreal kids bath products
Sports / Activities

Sports

  • Non-motorized water sports

Activities

  • Fitness center
Internet

WiFi available in :

    • Lobby
    • Pool
    • Room

Internet for Business

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.
May be available with some room categories, according to the property
Distinction Collection
Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel description for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day.
 

Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)
    • International Buffet
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Seafood Restaurant
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Seafood
      • Evening dress code: Casual
    • Italian Restaurant
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Semi-formal
    • Momo
      Image bar
      • Dinner : À la Carte Oriental
      • Reservation required
      • Evening dress code: Casual
    • Gourmet Food Corridor
      Image bar
      • Lunch : Food Court
      • Dinner : Food Court
    • Sweet & Coffee
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Evening dress code: Casual
  • Bar(s)
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Swim up Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Loud Bar
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      Adults only
    • Martini Bar
      Image bar
      • Location : Lobby
      • Opening time : 17:30
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Steak House Bar
      Image bar
      • Location : Pier
      • Opening time : 17:30
      • Closing time : 23:30
    • Disco Noir
      Image bar
      • Disco
      • Opening time : 22:00
      • Closing time : 03:00
      • Local drinks
      • International drinks
      Open Tuesday, Wednesday, Friday and Saturday
Kids
  • Kids' Club (ages 2 to 12)
  • 1 kids pool(s)
  • Rooms for family of five or more

Notes

''The Playroom'' Kids Club
Wired Teens Lounge
FlowRider® Double Wave simulator
Spa

Services ($)

Wedding / Honeymoon

Wedding package ($)


Special offers
  • Resort Credit (2015-2016)

  • Resort Credit (2016-2017)

  • 2 children under 4 stay and eat free (2016-2017)

WAVES OF FUN
AQUA PARKS FOR THE ENTIRE FAMILY!

A fabulous time for kids and parents! With waterslides and water parks right on site, you’ll be making a splash all day long. Some resorts also have lazy rivers, surf simulators and wave pools!
Ratings
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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