The Allegro Playacar Hotel in Riviera Maya is a superior hotel located on a white-sand beach in Playacar, approximately 5 km from Playa del Carmen and 60 km from the Cancun airport.
Hotel details
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Important information - hotel name change

  • May 27, 2016:
    Please take note that the hotel name remains Allegro Playacar Beach Club until October 31, 2016.

Important information: Renovations

  • June 10, 2016:
     
    Renovations in the hotel are expected or in process.
     
    Dates: June 13 to October 15, 2016
    Where: Renovations are expected for the following areas: hotel lobby, all rooms, the buffet restaurant, sports bar & a brand new fitness center.
    Substitution: The renovations will be done gradually and for this reason the services offered will not be affected. 
     
    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    June 9, 2016:
    The Transat private weekly cocktail will be no longer offered during this summer.
About your Hotel

Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playacar Beach

Hotel Description

  • Transat Exclusive hotel
  • 286 rooms
  • 38 villa(s) of 2 storey(s)

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 5 restaurant(s)
  • 4 bar(s)
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby ($)
  • Currency exchange ($)
  • ATM
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Allegro Playacar 4*

  • Lote Hotelero Nº 7 Desarrollo Playacar P.O. Box 149 77710 Playa Del Carmen, Quintana Roo, México
  • Tel.: 529848772700
  • Fax : 529848730378
  • Email : GM_AllegroPlayacar@occidentalhotels.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :

Flight and Hotel (no transfers)

GENERAL INCLUSIONS :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :

Flight and Hotel (no transfers)

GENERAL INCLUSIONS :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
EVEN MORE INCLUSIONS :
  • Private beach area with waiter service
  • Mini-bar restocked twice a week
  • Party (private weekly party)
  • Turn-down service
  • Distinct identifcation bracelet
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Room

    • WiFi ($)
    • In-room safe ($)
    • Cable TV
    • 110/120 volts
    • Size of the room : 26 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • WiFi
  • Premium Room

    • WiFi ($)
    • In-room safe ($)
    • Cable TV
    • 110/120 volts
    • Size of the room : 26 m²
    • Ocean/Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • WiFi
Sports / Activities

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Banana boat ($)
  • Bingo
  • Catamaran
  • Catamaran lessons ($)
  • Dance lessons
  • Darts
  • Games room
  • Glass-bottom boat ($)
  • Horseback riding nearby ($)
  • Horseshoe
  • Introduction to scuba diving in pool
  • Karaoke
  • Parasailing ($)
  • Pedal boats
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Stretching sessions
  • Zipline ($)
Internet

WiFi available in :

    • Lobby ($)

Internet for Business ($)

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Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)
    • The Buffet
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • El Italiano
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • El Mexicano
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • The Snack Bar
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
    • The Pizzeria
      Image bar
      • Lunch : Pizzeria
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 22:00
      • Local drinks
    • Aqua Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 22:00
      • Local drinks
    • Ambar Bar
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
    • Sports Bar
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
Kids
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurants

Notes

Babysitting only from 4 to 12 years old.

Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
Excursions ($)12
Special offers
  • Resort Credit (2016-2017)

Ratings
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.