This popular beachfront resort is located approximately 8 km from Playa del Carmen and 50 km from the Cancun airport.
Hotel details
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.
     
    June 25, 2015:
    The “Promotions” section should read: No single supplement from Nov. 1 to Dec. 23, 2015, Jan. 3 to Mar. 14 and Apr. 1 to Oct. 31, 2016.
About your Hotel

Hotel Location

  • Approximately 50 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • 979 rooms
  • 8 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 9 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    BlueBay Grand Esmeralda 4.5*

  • Carretera Chutumal-Puerto Juarez, Km 300. Municipio Solidaridad Playa Del Carmen, Quintana Roo 77710, Mexico
  • Tel.: 9848774500
  • Fax : 9848774512
  • Email : reservas2.bbge@bluebayresorts.com
Rooms
  • For your comfort, each room offers :
  • Emerald Jacuzzi Suite

    Inclusions
    • EMERALD SECTION INCLUSIONS ( 2015-2016)
    • EMERALD SECTION INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Room service ($)
    • Telephone
    • EMERALD SECTION inclusions
    • WiFi ( 2 devices per room)
    • Bathrobes
  • Emerald Swim-Up Suite

    Inclusions
    • EMERALD SECTION INCLUSIONS ( 2015-2016)
    • EMERALD SECTION INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • EMERALD SECTION inclusions
    • WiFi (2 devices per room)
  • Room Garden View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • EVEN MORE INCLUSIONS ( 2015-2016)
    • EVEN MORE INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • SOLO COLLECTION inclusions
    • EVEN MORE inclusions
    • WiFi (1 device per room)
  • Room Ocean View

    Inclusions
    • EVEN MORE INCLUSIONS ( 2015-2016)
    • EVEN MORE INCLUSIONS ( 2016-2017)
    • WiFi
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 35 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • EVEN MORE inclusions
    • WiFi (1 device per room)
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required) / 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool/beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
EMERALD SECTION INCLUSIONS *:
  • Check-in (with concierge, private and personalized)
  • VIP treatment during the entire stay
  • Beach towels in room (Daily fresh)
  • Mini-bar (restocked daily)
  • Room service (24-hour, complimentary)
  • WiFi (2 devices per room)
  • Safety deposit box
  • Spa (2 complimentary access to the water circuit, per person per stay)
  • Access (unlimited, to the Privilege beach area)
  • Spa treatment discounts (25%)
  • Private (bar including various international brand drinks)
  • À la carte dinners (unlimited, reservation required, upon availability)
  • Fruit basket in room upon arrival (1 plate of fruits upon arrival)
* Included with "Emerald Jacuzzi Suite" and "Emerald Swim-Up Suite" only
EVEN MORE INCLUSIONS *:
  • Check-in (separate)
  • Dedicated room location
  • In-room (2 bottles of water, soft drinks and snacks upon arrival)
  • Beach towels in room (upon arrival)
  • Concierge service
  • BBQ night
  • Spa treatment discounts (20%, not combinable, treatments only, no products)
  • À la carte dinners (unlimited, reservations required, upon availability)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • WiFi (1 device per room)
  • Safety deposit box
  • Bottle of local liquor in room upon arrival
* Included with "Room Garden View" and "Room Ocean View" only
SOLO COLLECTION INCLUSIONS *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Happy hour ( weekly, at the beach party, restrictions may apply)
  • Room service ($)
  • WiFi (free for 1 device per room, restrictions may apply)
* Included with "Room Garden View" only
WEDDING PACKAGE INCLUSIONS :
Wedding package ($)
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required) / 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool/beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
EMERALD SECTION INCLUSIONS *:
  • Check-in (with concierge, private and personalized)
  • VIP treatment during the entire stay
  • Beach towels in room (Daily fresh)
  • Mini-bar (restocked daily)
  • Room service (24-hour, complimentary)
  • WiFi (2 devices per room)
  • Safety deposit box
  • Spa (2 complimentary access to the water circuit, per person per stay)
  • Access (unlimited, to the Privilege beach area)
  • Spa treatment discounts (25%)
  • Private (bar including various international brand drinks)
  • À la carte dinners (unlimited, reservation required, upon availability)
  • Fruit basket in room upon arrival (1 plate of fruits upon arrival)
* Included with "Emerald Jacuzzi Suite" and "Emerald Swim-Up Suite" only
EVEN MORE INCLUSIONS *:
  • Check-in (separate)
  • Dedicated room location
  • In-room (2 bottles of water, soft drinks and snacks upon arrival)
  • Beach towels in room (upon arrival)
  • Concierge service
  • BBQ night
  • Spa treatment discounts (20%, not combinable, treatments only, no products)
  • À la carte dinners (unlimited, reservations required, upon availability)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • WiFi (1 device per room)
  • Safety deposit box
  • Bottle of local liquor in room upon arrival
* Included with "Room Garden View" and "Room Ocean View" only
SOLO COLLECTION INCLUSIONS *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Happy hour ( weekly, at the beach party, restrictions may apply)
  • Room service ($)
  • WiFi (free for 1 device per room, restrictions may apply)
* Included with "Room Garden View" only
WEDDING PACKAGE INCLUSIONS :
Wedding package ($)
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required) / 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool/beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
EMERALD SECTION INCLUSIONS *:
  • Check-in (with concierge, private and personalized)
  • VIP treatment during the entire stay
  • Beach towels in room (Daily fresh)
  • Mini-bar (restocked daily)
  • Room service (24-hour, complimentary)
  • WiFi (2 devices per room)
  • Safety deposit box
  • Spa (2 complimentary access to the water circuit, per person per stay)
  • Access (unlimited, to the Privilege beach area)
  • Spa treatment discounts (25%)
  • Private (bar including various international brand drinks)
  • À la carte dinners (unlimited, reservation required, upon availability)
  • Fruit basket in room upon arrival (1 plate of fruits upon arrival)
* Included with "Emerald Jacuzzi Suite" and "Emerald Swim-Up Suite" only
EVEN MORE INCLUSIONS *:
  • Check-in (separate)
  • Dedicated room location
  • In-room (2 bottles of water, soft drinks and snacks upon arrival)
  • Beach towels in room (upon arrival)
  • Concierge service
  • BBQ night
  • Spa treatment discounts (20%, not combinable, treatments only, no products)
  • À la carte dinners (unlimited, reservations required, upon availability)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • WiFi (1 device per room)
  • Safety deposit box
  • Bottle of local liquor in room upon arrival
* Included with "Room Garden View" and "Room Ocean View" only
SOLO COLLECTION INCLUSIONS *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Happy hour ( weekly, at the beach party, restrictions may apply)
  • Room service ($)
  • WiFi (free for 1 device per room, restrictions may apply)
* Included with "Room Garden View" only
WEDDING PACKAGE INCLUSIONS :
Wedding package ($)
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required) / 3 guaranteed reservations/week
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, 24-hour)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31)
  • Live music
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, 24-hour)
  • Snacks
  • Waiter service at the pool/beach
  • WiFi (1 device per room, extra devices are at an extra charge)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
EMERALD SECTION INCLUSIONS *:
  • Check-in (with concierge, private and personalized)
  • VIP treatment during the entire stay
  • Beach towels in room (Daily fresh)
  • Mini-bar (restocked daily)
  • Room service (24-hour, complimentary)
  • WiFi (2 devices per room)
  • Safety deposit box
  • Spa (2 complimentary access to the water circuit, per person per stay)
  • Access (unlimited, to the Privilege beach area)
  • Spa treatment discounts (25%)
  • Private (bar including various international brand drinks)
  • À la carte dinners (unlimited, reservation required, upon availability)
  • Fruit basket in room upon arrival (1 plate of fruits upon arrival)
* Included with "Emerald Jacuzzi Suite" and "Emerald Swim-Up Suite" only
EVEN MORE INCLUSIONS *:
  • Check-in (separate)
  • Dedicated room location
  • In-room (2 bottles of water, soft drinks and snacks upon arrival)
  • Beach towels in room (upon arrival)
  • Concierge service
  • BBQ night
  • Spa treatment discounts (20%, not combinable, treatments only, no products)
  • À la carte dinners (unlimited, reservations required, upon availability)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Safety deposit box
  • WiFi (1 device per room)
  • Safety deposit box
  • Bottle of local liquor in room upon arrival
* Included with "Room Garden View" and "Room Ocean View" only
SOLO COLLECTION INCLUSIONS *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Happy hour ( weekly, at the beach party, restrictions may apply)
  • Room service ($)
  • WiFi (free for 1 device per room, restrictions may apply)
* Included with "Room Garden View" only
WEDDING PACKAGE INCLUSIONS :
Wedding package ($)
HONEYMOON PACKAGE INCLUSIONS :
Sports / Activities

Sports

  • Archery
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Racquetball ($)
  • Sailing ($)
  • Soccer ($)
  • Squash ($)
  • Tennis
    • 2 tennis court(s)
  • Water skiing ($)
  • Waterpolo
  • Windsurfing ($)

Activities

  • Aquafitness
  • Bicycles ($)
  • Catamaran ($)
  • Fitness center
  • Giant chess board
  • Hiking trail ($)
  • Horseback riding nearby ($)
  • Karaoke
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Yoga
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business ($)

Free WiFi (1 device per room)
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h drinks
  • Restaurant(s)
    • Jaal-Ha
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Festival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Don Isi
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Di Rossi
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • L'Atelier
      Image bar
      • Dinner : À la Carte French
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Oriental
      Image bar
      • Dinner : À la Carte Oriental
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Steak House
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Seafood
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Snack
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)
    • Black & White
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Lounge Bar
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Swings Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Theatre
      Image bar
      • Location : Theatre
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Bar at the Snack
      Image bar
      • Snack
      • Opening time : 07:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Privilege Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
Kids
  • Kids' Club (ages 2 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurants

Notes

Kids pool has water slides, video games available.
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Scuba Diving

Services ($)

  • Scuba diving centre on site
Spa

Services ($)

  • Body Treatments
  • Massage

Notes

Temazcal ($)
Wedding / Honeymoon

Free wedding Package

Free honeymoon package

  • Free honeymoon package

    To be eligible for the honeymoon package, newlyweds must make the request at the time of booking and present a proof of marriage dating back no more than one month upon check-in at the hotel.
     
    “YOU & ME”
    • Tropical fruit platter in room upon arrival
    • Embroidered bathrobes and slippers in room
    • Flower petals upon arrival
    • Champagne breakfast in bed
     
    Bookings must be made in advance with guest services.
    Conditions: Minimum 7-night stay required in any room category. Wedding certificate required.

Wedding package ($)

  • Wedding package ($)
Special offers
  • 2 children under 13 stay and eat free (2015-2016)

  • No Single Supplement (2015-2016)

  • No Single Supplement (2016-2017)

SOLO COLLECTION
Vacations just for you

Travelling solo means you never have to compromise. Whether you want to laze by the pool, practise your Sun Salutation on the beach or take part in hotel activities, the choice is yours!

Our Solo Collection compiles resorts that cater to people like you, who want to enjoy their vacation the way they see fit. This way, it will be easy for you to make friends whenever you feel like having a little company.

Solo Collection Benefits
No SINGLE SUPPLEMENT * 
Free WIFI ** 
COMMUNAL TABLE for sharing meals
WEEKLY HAPPY HOUR with Transat clients
Free ROOM SERVICE **

* Limited number of rooms.
** Where available.

May be available with some room categories, according to the property
Ratings
000)¼ 7499 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews

What you see is what you get. 00000 May 26, 2016

  • Most pictures don't tell the real story, but this one does. The grounds ( in the middle of a jungle) were immaculate. The indigenous wildlife were present and people respected their right to be there...
  • Mairievelyn08

Break in the Sun 0000¼ May 26, 2016

  • We stayed here through our travel agents and was so glad they recommended it. Upon arrival our suitcases were taken off us to be delivered to our room later - which we were thankful off as it would...
  • I1925JVstephanies

Nice property and people, but the beach is horrible! 0000¼ May 25, 2016

  • We went for our anniversary. The restaurant staff were fantastic, specially Ruperta and Candido! They made us feel at home and always were looking out to help us. The variety of food is very good...
  • gonzalof946
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.