Dreams Tulum Resort & Spa blends classic Mexican Colonial architecture, ultraluxurious accommodations and first-class service. Minutes from Playa del Carmen and the mystique of the Tulum and Xel-Ha ruins, Dreams Tulum brings guests Unlimited-Luxury®, superior amenities beginning with daily meals and snacks, and unlimited top-shelf beverages, all wristband-free.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    July 21, 2015:
    Please take note that it should read: Two children under 13 stay and eat free from Nov. 1 to Dec. 22, 2015, Jan. 3 to Jan. 29, Apr. 2 to June 24 and Aug. 20 to Oct. 31, 2016.
About your Hotel

Hotel Location

  • Approximately 124 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Tulum
  • Quintana Roo

Hotel Description

  • 432 rooms
  • Elevator

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 9 restaurant(s)
  • 7 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • The entire complex
  • Currency exchange
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Wine Cellar ($)
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Private beach
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Dreams Tulum Resort & Spa 4.5*

  • Carretera Chetumal-Puerto Juárez Km. 236.7 No. 1 77761, Tulum, Quintana Roo Mexico
  • Tel.: 9848713333
  • Fax : 9848713353
  • Email : info.dretu@dreamsresorts.com
Inclusions

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast and lunch
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada free with Unlimited Connectivity
  • Room service 24-hour
  • Selected international drinks
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Sip, Savor & See Dining Experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply).
  • Service of a representative at destination
  • Golf package
  • Golf package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12)
  • Kids' pool
* Included with "Deluxe Room Garden View Aura Club", "Junior Suite Garden View Aura Club", "Premium Junior Suite Garden View Aura Club", "Deluxe Room Ocean View Aura Club", "Junior Suite Ocean View Aura Club", "Premium Junior Suite Ocean View Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club" and "Preferred Club Junior Suite Ocean Front Aura Club" only
PREFERRED CLUB INCLUSIONS *:
  • Check-in & check-out (personalized) with concierge service
  • VIP Preferred status amenities
  • Access to the Preferred Club Lounge
  • Mini-bar (upgraded)
  • VIP room amenities
  • Complimentary Internet access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Ocean Front Aura Club" and "Preferred Club Honeymoon Suite Aura Club" only
AURA CLUB INCLUSIONS :
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit additionnal US $50
  • VIP room amenities
  • Spa discount of 25% on select treatments once/person/stay (not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Riviera Maya Golf Club

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast and lunch
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada free with Unlimited Connectivity
  • Room service 24-hour
  • Selected international drinks
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Sip, Savor & See Dining Experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply).
  • Service of a representative at destination
  • Golf package
  • Golf package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12)
  • Kids' pool
* Included with "Deluxe Room Garden View Aura Club", "Junior Suite Garden View Aura Club", "Premium Junior Suite Garden View Aura Club", "Deluxe Room Ocean View Aura Club", "Junior Suite Ocean View Aura Club", "Premium Junior Suite Ocean View Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club" and "Preferred Club Junior Suite Ocean Front Aura Club" only
PREFERRED CLUB INCLUSIONS *:
  • Check-in & check-out (personalized) with concierge service
  • VIP Preferred status amenities
  • Access to the Preferred Club Lounge
  • Mini-bar (upgraded)
  • VIP room amenities
  • Complimentary Internet access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Ocean Front Aura Club" and "Preferred Club Honeymoon Suite Aura Club" only
AURA CLUB INCLUSIONS :
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit additionnal US $50
  • VIP room amenities
  • Spa discount of 25% on select treatments once/person/stay (not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Riviera Maya Golf Club

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast and lunch
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimite, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service (24-hour)
  • Selected international drinks
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner (daily)
  • Sip, Savor & See Dining Experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply).
  • Service of a representative at destination
  • Golf package
  • Golf package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club for kids (ages 3-12)
  • Kids' pool
  • Part of: little fish, cool for teens
* Included with "Deluxe Room Garden View Aura Club", "Junior Suite Garden View Aura Club", "Premium Junior Suite Garden View Aura Club", "Deluxe Room Ocean View Aura Club", "Junior Suite Ocean View Aura Club", "Premium Junior Suite Ocean View Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club" and "Preferred Club Junior Suite Ocean Front Aura Club" only
PREFERRED CLUB INCLUSIONS *:
  • Check-in (personalized check in & check-out with concierge service)
  • VIP Preferred status amenities
  • Lounge (Private Preferred Club Lounge)
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Daily (continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge)
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Ocean Front Aura Club" and "Preferred Club Honeymoon Suite Aura Club" only
AURA CLUB INCLUSIONS :
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit (an additionnal $50 USD Resort Credit)
  • VIP room amenities
  • Spa discount (25% on select treatments once/person/stay, not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Riviera Maya Golf Club

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast and lunch
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimite, house wine included)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service (24-hour)
  • Selected international drinks
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner (daily)
  • Sip, Savor & See Dining Experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply).
  • Service of a representative at destination
  • Golf package
  • Golf package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club for kids (ages 3-12)
  • Kids' pool
  • Part of: little fish, cool for teens
* Included with "Deluxe Room Garden View Aura Club", "Junior Suite Garden View Aura Club", "Premium Junior Suite Garden View Aura Club", "Deluxe Room Ocean View Aura Club", "Junior Suite Ocean View Aura Club", "Premium Junior Suite Ocean View Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club" and "Preferred Club Junior Suite Ocean Front Aura Club" only
PREFERRED CLUB INCLUSIONS *:
  • Check-in (personalized check in & check-out with concierge service)
  • VIP Preferred status amenities
  • Lounge (Private Preferred Club Lounge)
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Daily (continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge)
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Deluxe Room Garden View Swim Out Aura Club", "Preferred Club Deluxe Room Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Garden View Swim Out Aura Club", "Preferred Club Junior Suite Garden View Swim Out Adults Aura Club", "Preferred Club Junior Suite Ocean Front Aura Club" and "Preferred Club Honeymoon Suite Aura Club" only
AURA CLUB INCLUSIONS :
  • Beach towels in room upon arrival
  • Separate check-in
  • Resort Credit (an additionnal $50 USD Resort Credit)
  • VIP room amenities
  • Spa discount (25% on select treatments once/person/stay, not combinable with Resort Credit and/or other promotions)
  • Complimentary photo with resort photographer (one/room/stay)
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Riviera Maya Golf Club
Rooms
  • For your comfort, each room offers :
  • Deluxe Room Garden View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Deluxe Room Garden View Adults Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Junior Suite Garden View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Garden View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Junior Suite Garden View Adults Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Premium Junior Suite Garden View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 51 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Deluxe Room Ocean View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Junior Suite Ocean View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
  • Premium Junior Suite Ocean View Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 51 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • Secrets box for private room service
  • Preferred Club Deluxe Room Garden View Swim Out Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
  • Preferred Club Deluxe Room Garden View Swim Out Adults Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
  • Preferred Club Junior Suite Garden View Swim Out Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Garden View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
  • Preferred Club Junior Suite Garden View Swim Out Adults Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
  • Preferred Club Junior Suite Ocean Front Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 51 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
    • Secrets box for private room service
  • Preferred Club Honeymoon Suite Aura Club

    Part of
    Inclusions
    • 2016-2017
    • 2015-2016
    • AURA CLUB INCLUSIONS ( 2016-2017)
    • AURA CLUB INCLUSIONS ( 2015-2016)
    • PREFERRED CLUB INCLUSIONS ( 2016-2017)
    • PREFERRED CLUB INCLUSIONS ( 2015-2016)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
    • Secrets box for private room service
Sports / Activities

Sports

  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Soccer
  • Volleyball
  • Tennis
    • 1 tennis court(s)
  • Waterpolo

Activities

  • Aquafitness
  • Bingo
  • Catamaran
  • Cine-Beach
  • Cooking lessons
  • Dance lessons
  • Euro-Bungee
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Ocean Trampoline
  • Ping-pong
  • Scuba Diving ($)
  • Shuffleboard
  • Spanish lessons
  • Yoga
Internet

WiFi available in :

    • The entire complex

Internet for Business

Free WiFi with Unlimited Connectivity
Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.
May be available with some room categories, according to the property
Distinction Collection
Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel description for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day.
 

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • World Café
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • El Patio
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Casual
    • Himitsu
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Portofino
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
    • Bordeaux
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Formal
    • Gohan
      Image bar
      • Dinner : À la Carte Japanese
      • Air conditioning
      • Evening dress code: Semi-formal
    • Seaside Grill
      Image bar
      • Lunch : À la Carte Grill
      • Dinner : À la Carte Steakhouse
      • Evening dress code: Casual
    • Barefoot Grill
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Coco Café
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
      • Evening dress code: Casual
  • Bar(s)
    • Sugar Reef
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Manatees bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Rendezvous
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Smoothie Bar
      Image bar
      • Juice Bar
      • Opening time : 10:30
      • Closing time : 16:00
      • Local drinks
      • International drinks
    • Revive
      Image bar
      • Juice Bar
      • Opening time : 09:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
    • Sky
      Image bar
      • Sports Bar
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Lounge
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 00:30
      • Local drinks
      • International drinks
      • Premium drinks
Kids
  • Kids' Club (ages 3 to 12)
  • 1 kids pool(s)
  • Mini-disco
  • Babysitting ($)

Notes

Explorer's Club for Kids
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Riviera Maya Golf Club

Designed by Robert Trent Jones Jr.
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • Golf Course near the property
  • 18 holes
  • Lockers ($)
  • Par 72
  • 7272 yards
  • Teaching pro ($)
  • Club house ($)
  • Minimum age to play : 18 years old
  • Pro shop ($)
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Riviera Maya Golf Club
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification

Notes

Dive shop on site
Spa

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon

Wedding package ($)

Honeymoon package ($)

Eco-responsible

Rainforest Alliance

The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
  • 2 children under 13 stay and eat free (2016-2017)

  • Resort Credit (2016-2017)

  • 2 children under 13 stay and eat free (2015-2016)

  • Resort Credit (2015-2016)

Ratings
0000) 2613 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Wedding Review 00000 June 23, 2016

  • We recently got married at Dreams Tulum and the experience far exceeded every expectation. Initially I was apprehensive planning a destination wedding from a far, but our resort wedding planner...
  • meredithmoeller

Perfect place for a family reunion 00000 June 22, 2016

  • We had 24 people at the reunion - ages from 18 months to 76; everyone had a fabulous time. The hotel is an all-inclusive with wonderful restaurants, a beautiful beach, activities for all ages, and...
  • Gistgirl

wedding trip 000¼¼ June 22, 2016

  • fantastic place on beautiful beach. wedding planner did great job -- everything came off without a glitch. staff was super friendly and helpful and some of the food was plain delicious. the only...
  • lucindag403
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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