The Moon Palace Golf & Spa Crystal Club Hotel in Riviera Maya is a resort nestled on Cancun’s tranquil South shore, approximately 10 km from the Cancun airport.
Hotel details
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.

    January 12, 2016:

    There is no shuttle available from selected Palace Resorts.

Good to Know

  • Ramp in room just for the shower
About your Hotel

Hotel Location

  • Approximately 10 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Cancun South Shore

Hotel Description

  • Transat Exclusive section
  • Transat Exclusive club
  • 2446 rooms
  • 4 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 7 pool(s)
  • 14 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 4 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service off site
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Golf Course on site ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Wine Cellar ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
  • This hotel accepts student groups

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Moon Palace Golf & Spa Crystal Club 5*

  • Carretera Cancun-Chetumal km 340 77500 Cancun, Quintana Roo Mexico
  • Tel.: 9988816000
  • Fax : 9988816001
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners , no reservations required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restored daily (water, soft drinks and beer)
  • Non-motorized water sports select
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24 h
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Exclusive section (Sunrise)
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Part of: the Little Fish category
  • Part of: the Cool for Teens category
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Garden View with Golf", "Superior Deluxe Room Ocean View with Golf", "Concierge Level Room with Golf", "Junior Suite Golf Course View with Golf", "Wellness Suite with Golf" and "Family Deluxe Room with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners , no reservations required
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restored daily (water, soft drinks and beer)
  • Non-motorized water sports select
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24 h
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Exclusive section (Sunrise)
  • Access to all services and facilities of all Palace Resorts.
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Part of: the Little Fish category
  • Part of: the Cool for Teens category
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Garden View with Golf", "Superior Deluxe Room Ocean View with Golf", "Concierge Level Room with Golf", "Junior Suite Golf Course View with Golf", "Wellness Suite with Golf" and "Family Deluxe Room with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restored daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Exclusive section (Sunrise)
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Part of: Little Fish
  • Part of: Cool for Teens
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Garden View with Golf", "Superior Deluxe Room Ocean View with Golf", "Concierge Level Room with Golf", "Junior Suite Golf Course View with Golf", "Wellness Suite with Golf" and "Family Deluxe Room with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restored daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Exclusive section (Sunrise)
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS :
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Part of: Little Fish
  • Part of: Cool for Teens
CRYSTAL CLUB INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identifcation bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
GOLF PACKAGE INCLUSIONS *:
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Garden View with Golf", "Superior Deluxe Room Ocean View with Golf", "Concierge Level Room with Golf", "Junior Suite Golf Course View with Golf", "Wellness Suite with Golf" and "Family Deluxe Room with Golf" only
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Deluxe Room Resort View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Room Resort View with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Room Resort View with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
  • Superior Deluxe Room Garden View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Garden View with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Garden View with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
  • Superior Deluxe Room Ocean View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Ocean View with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Superior Deluxe Room Ocean View with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • WiFi
  • Concierge Level Room

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Concierge service (exclusive with the phone)
    • Massage (2 of 25 minutes)
    • Private beach area with waiter service
    • Turn-down service with nightly petit fours
    • WiFi
    • Bottle of wine in room upon arrival
    • Private candlelight dinner (once per stay)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy (menu)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Concierge Level Room with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Concierge service (exclusive with the phone)
    • In-room liquor dispenser
    • Massage (2 of 25 minutes)
    • Private beach area with waiter service
    • Turn-down service with nightly petit fours
    • WiFi
    • Bottle of wine in room upon arrival
    • Private candlelight dinner (once per stay)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy (menu)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Concierge Level Room with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Concierge service (exclusive with the phone)
    • Massage (2 of 25 minutes)
    • Private beach area with waiter service
    • Turn-down service with nightly petit fours
    • WiFi
    • Bottle of wine in room upon arrival
    • Private candlelight dinner (once per stay)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy (menu)
  • Junior Suite Golf Course View

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Golf View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Golf cart (for personal use on hotel resort)
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    •  
  • Junior Suite Golf Course View with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Golf View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • Golf cart (for personal use on hotel resort)
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Junior Suite Golf Course View with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Golf View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    •  
  • Wellness Suite

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool Front
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Mini-bar (fully-stocked) featuring an assortment of thirt quenching and vitamin rich beverages and natural juices
    • WiFi
    • Access to aqua spinning bikes with a private instructor
    • Bath amenities including a flat iron (CHI)
    • Exclusive Awe Sports kit with yoga mat, dumbbells, and jump rope
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply.)
    • Direct access from the terrace of the private pool, available exclusively for guests
    • Guests will also be privy to a robust menu of heart healthy and gluten-free meals, available 24 hours a day via complimentary 24-hours room service
    • Complimentary morning service with fruit and juice of the day served on the balcony
    • Herbal teas and premium coffees via personal Lavazza machines
    • Dawn-simulating alarm clock. Aromatherapy room diffuser
    • Smelling salts for the in-room whirlpool and soaps with 100% natural essences
  • Wellness Suite with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool Front
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Mini-bar (fully stocked) featuring an assortment of thirt quenching and vitamin rich beverages and natural juices
    • WiFi
    • Access to aqua spinning bikes with a private instructor
    • Bath amenities including a flat iron (CHI)
    • Exclusive Awe Sports kit with yoga mat, dumbbells, and jump rope
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    • Direct access from the terrace of the private pool, available exclusively for guests
    • Guests will also be privy to a robust menu of heart healthy and gluten-free meals, available 24 hours a day via complimentary 24-hours room service
    • Complimentary morning service with fruit and juice of the day served on the balcony
    • Herbal teas and premium coffees via personal Lavazza machines
    • Dawn-simulating alarm clock. Aromatherapy room diffuser
    • Smelling salts for the in-room whirlpool and soaps with 100% natural essences
  • Wellness Suite with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool Front
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Mini-bar (fully stocked) featuring an assortment of thirt quenching and vitamin rich beverages and natural juices
    • WiFi
    • Access to aqua spinning bikes with a private instructor
    • Bath amenities including a flat iron (CHI)
    • Exclusive Awe Sports kit with yoga mat, dumbbells, and jump rope
    • Direct access from the terrace of the private pool, available exclusively for guests
    • Guests will also be privy to a robust menu of heart healthy and gluten-free meals, available 24 hours a day via complimentary 24-hours room service
    • Complimentary morning service with fruit and juice of the day served on the balcony
    • Herbal teas and premium coffees via personal Lavazza machines
    • Dawn-simulating alarm clock. Aromatherapy room diffuser
    • Smelling salts for the in-room whirlpool and soaps with 100% natural essences
  • Family Deluxe

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden or Partial Sea View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room (including mini-size for children)
    • In-room liquor dispenser
    • WiFi
    • Kids' menu (special room service & family guide activities)
    • Bottle of wine in room upon arrival
    • Complimentary (sun bucket kit & l'Oreal kids product line)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Family Deluxe Room with Golf

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden or Partial Sea View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room (including mini-size for children)
    • In-room liquor dispenser
    • WiFi
    • Kids' menu (special room service & family guide activities)
    • Bottle of wine in room upon arrival
    • Complimentary sun bucket kit & l'Oreal kids product line
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Family Deluxe Room with Unlimited Golf Instead of Resort Credit

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • CRYSTAL CLUB INCLUSIONS ( 2015-2016)
    • CRYSTAL CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden or Partial Sea View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    • DISTINCTION COLLECTION inclusions
    • CRYSTAL CLUB inclusions
    • Bathrobes and slippers in room (including mini-size for children)
    • In-room liquor dispenser
    • WiFi
    • Kids' menu (special room service & family guide activities)
    • Bottle of wine in room upon arrival
    • Complimentary (sun bucket kit & l'Oreal kids product line)
Sports / Activities

Sports

  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Golf course on site ($)
  • Jogging track
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing ($)
  • Tennis
    • 4 tennis court(s)
    • Night Tennis
  • Volleyball
Flowrider (Surf simulator)

Activities

  • Aquafitness
  • Board games
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Games room
  • Giant chess board
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Mini-golf
  • Parasailing ($)
  • Pilates
  • Scuba Diving ($)
  • Video games
  • Yoga
  • Zipline ($)
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Distinction Collection
Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day (may vary by resort).
 

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Los Caporales (Nizuc section)
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Formal
    • La Trattoria (Golf course section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Caribeno (Grand section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Caribbean
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • MoMo (Sunrise section)
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Palapa Baracuda (Sunrise section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Steakhouse
      • Evening dress code: Casual
      • High chairs available
    • Palapa Fragata (Sunrise section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Sushi
      • Air conditioning
      • Evening dress code: Formal
    • El Manglar (Nizuc section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Gondola (Sunrise)
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Arrecifes (Brazilian style)
      Image bar
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Riviera Maya (Golf Course Section)
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Casual
    • Los Tacos (Moon Grand)
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
    • Bugambilias (Sunrise section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Palapa Delfines (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
  • Bar(s)
    • Lobby bar (Nizuc section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Opening time : 12:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Delfines (Nizuc section)
      Image bar
      • Opening time : 11:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Fragata (Sunrise section)
      Image bar
      • Opening time : 12:00
      • Closing time : 22:30
      • Local drinks
      • International drinks
    • Lounge bar (Grand section)
      Image bar
      • Lounge
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Pool bar (Moon Grand section)
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Lobby bar (Sunrise section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Pool bar Columpios
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Sky bar (Club House, adults only)
      Image bar
      • Opening time : 17:00
      • Closing time : 00:30
      • Local drinks
      • International drinks
    • Noir
      Image bar
      • Disco
      • Opening time : 10:30
      • Closing time : 03:00
      • Local drinks
      • International drinks
Kids
  • Kids' Club (ages 4 to 12)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurants
Golf 2
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green
Golf package ($)*
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2015 to October 31, 2016
* Included with "Deluxe Room Resort View with Golf", "Superior Deluxe Room Garden View with Golf", "Superior Deluxe Room Ocean View with Golf", "Concierge Level Room with Golf", "Junior Suite Golf Course View with Golf", "Wellness Suite with Golf" and "Family Deluxe Room with Golf" only
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon

Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • Free honeymoon package
    To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Excursions ($)12
Special offers
  • Resort Credit (2015-2016)

  • Children under 4 stay and eat free (2015-2016)

  • Golf (2015-2016)

  • Resort Credit (2016-2017)

  • 2 children under 4 stay and eat free (2016-2017)

  • Golf (2016-2017)

WAVES OF FUN
AQUA PARKS FOR THE ENTIRE FAMILY!

A fabulous time for kids and parents! With waterslides and water parks right on site, you’ll be making a splash all day long. Some resorts also have lazy rivers, surf simulators and wave pools!
Ratings
0000) 17824 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews

Great but a little crowded for my liking 0000¼ July 25, 2016

  • Returned yesterday from our annual summer holiday for a family of four. To say that the resort is huge is an understatement. Its clean, well staffed, and food was great. Facilities of golf buggies...
  • Urnisha

Amazing family resort 00000 July 25, 2016

  • This is hands down One of the best all-inclusive resorts I have ever visited it has a wonderful kids club which my daughter did not want to leave the food is great better than the average...
  • alendiag

Family friendly resort and attentive hospitality 00000 July 25, 2016

  • Moon Palace resort is a family friendly resort that my husband and 4 children (ages 11, 10, 8 & 5) all enjoyed during Spring Break 2016. The friendly and attentive staff ensured that our stay was...
  • Texasmomof42014
Transat rating 88888

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
Similar Hotels