The Ocean Coral & Turquesa Hotel in Riviera Maya is directly on a white-sand beach in Puerto Morelos, approximately 35 km from Playa del Carmen and 18 km from the Cancun airport. Ideal for wedding.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure.
     
    October 28, 2015:
    The International restaurant welcomes guests 18 and over exclusively.
     

Good to Know

  • For the conservation of the Marine parc, a tax of $3 US per person per use is charged for non-motorized water sports (price subject to change).

    The hotel does not accept student groups.
  • $3 tax per person per use for non-motorized water sports
About your Hotel

Hotel Location

  • Approximately 18 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • Transat Exclusive hotel
  • 591 rooms
  • 9 building(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • 10 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange
  • ATM
  • WiFi available in :
    • Lobby
    • Pool
    • Room
    • The entire complex
  • Shuttle service off site
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

    Ocean Coral & Turquesa 4.5*

  • S.M. 12,Mza.15, Lote 1-02, 103. Predio Maria Irene. Puerto Morelos, Municipio Puerto Morelos, Quintana Roo 77511 Mexico
  • Tel.: 9982872100
  • Fax : 9982872101
  • Email : res.mex@oceanhotels.net
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31 included)
  • Introduction to scuba diving in pool (once/stay)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select, $3 tax per person per use for non-motorized water sports, price subject to change )
  • Room service (11 am to 11 pm)
  • Selected international drinks (unlimited)
  • Snacks and beverages (24 h)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Priority check-in at the hotel
  • Kids' pool
  • Babysitting service ($)
  • Kids' mini disco
  • Kids' menu
  • Kids' Club (4 to 12 years old)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Welcome cocktail upon arrival (juice)
  • Kids' menu (in all restaurants)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for Teens and Big fun for big families
* Included with "Junior Suite Sapphire Club" only
PRIVILEGE ($) INCLUSIONS *:
  • Premium brand drinks
  • Concierge service (personalized)
  • Butler service
  • Room service (24 hours)
  • Separate check-in
  • Check-in (early check-in and late check-out, subject to availability)
  • Reservation (Priority reservations for à la carte restaurants)
  • Lounge (Privilege lounge with coffee, tea, hors d’oeuvres, wine selection)
  • Exclusive area on the beach (with waiter service)
  • Beach towels in room (upon arrival)
  • Distinct identifcation bracelet
  • Turn-down service
  • Lobster meal (once/stay)
* Included with "Junior Suite Privilege Sapphire Club", "Junior Suite Ocean View Privilege Sapphire Club", "Master Suite Privilege Sapphire Club", "Honeymoon Suite Sapphire Club" and "Royal Master Suite Privilege Sapphire Club" only
SAPPHIRE CLUB INCLUSIONS :
  • Welcome cocktail upon arrival (and cold towel)
  • Beach towels in room (upon arrival)
  • Bathrobes and slippers in room (upon arrival)
  • Concierge service
  • Turn-down service
  • Resort Credit of 250 USD resort credit discount coupons to be used towards the cost of various services and products
  • Bottle of wine in room upon arrival or local speciality
  • Dedicated room location
HONEYMOON PACKAGE INCLUSIONS :
 

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 24 & 31 included)
  • Introduction to scuba diving in pool (once/stay)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select, $3 tax per person per use for non-motorized water sports, price subject to change )
  • Room service (11 am to 11 pm)
  • Selected international drinks (unlimited)
  • Snacks and beverages (24 h)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Priority check-in at the hotel
  • Kids' pool
  • Babysitting service ($)
  • Kids' mini disco
  • Kids' menu
  • Kids' Club (4 to 12 years old)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Welcome cocktail upon arrival (juice)
  • Kids' menu (in all restaurants)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for Teens and Big fun for big families
* Included with "Junior Suite Sapphire Club" only
PRIVILEGE ($) INCLUSIONS *:
  • Premium brand drinks
  • Concierge service (personalized)
  • Butler service
  • Room service (24 hours)
  • Separate check-in
  • Check-in (early check-in and late check-out, subject to availability)
  • Reservation (Priority reservations for à la carte restaurants)
  • Lounge (Privilege lounge with coffee, tea, hors d’oeuvres, wine selection)
  • Exclusive area on the beach (with waiter service)
  • Beach towels in room (upon arrival)
  • Distinct identifcation bracelet
  • Turn-down service
  • Lobster meal (once/stay)
* Included with "Junior Suite Privilege Sapphire Club", "Junior Suite Ocean View Privilege Sapphire Club", "Master Suite Privilege Sapphire Club", "Honeymoon Suite Sapphire Club" and "Royal Master Suite Privilege Sapphire Club" only
SAPPHIRE CLUB INCLUSIONS :
  • Welcome cocktail upon arrival (and cold towel)
  • Beach towels in room (upon arrival)
  • Bathrobes and slippers in room (upon arrival)
  • Concierge service
  • Turn-down service
  • Resort Credit of 250 USD resort credit discount coupons to be used towards the cost of various services and products
  • Bottle of wine in room upon arrival or local speciality
  • Dedicated room location
HONEYMOON PACKAGE INCLUSIONS :
 

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select, $3 tax per person per use for non-motorized water sports, price subject to change )
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks and beverages (24 h)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Priority check-in at the hotel
  • Kids' pool
  • Babysitting service ($)
  • Kids' mini disco
  • Kids' menu
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Welcome cocktail upon arrival (juice)
  • Kids' menu in all restaurants
  • Babysitting service ($) subject to availability
  • Part of: Cool for Teens and Big Fun for Big Families
* Included with "Junior Suite Sapphire Club" only
PRIVILEGE ($) INCLUSIONS *:
  • Premium brand drinks
  • Private concierge service
  • Butler service
  • Room service 24-hour
  • Separate check-in
  • Early check-in and late check-out subject to availability
  • Priority reservations for à la carte restaurants
  • Lounge with coffee, tea, hors d’oeuvres and wine selection
  • Exclusive area on the beach with waiter service
  • Beach towels in room upon arrival
  • Distinct identifcation bracelet
  • Turn-down service
  • Lobster meal once per stay
* Included with "Junior Suite Privilege Sapphire Club", "Junior Suite Ocean View Privilege Sapphire Club", "Master Suite Privilege Sapphire Club", "Honeymoon Suite Sapphire Club" and "Royal Master Suite Privilege Sapphire Club" only
SAPPHIRE CLUB INCLUSIONS :
  • Welcome cocktail upon arrival with cold towel
  • Beach towels in room upon arrival
  • Bathrobes and slippers in room (upon arrival)
  • Concierge service
  • Turn-down service
  • Resort Credit of US $250 in discount coupons to be used towards the cost of various services and products
  • Bottle of wine in room upon arrival or local speciality
  • Dedicated room location
HONEYMOON PACKAGE INCLUSIONS :
 

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select, $3 tax per person per use for non-motorized water sports, price subject to change )
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks and beverages (24 h)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
FAMILY COLLECTION INCLUSIONS *:
  • Priority check-in at the hotel
  • Kids' pool
  • Babysitting service ($)
  • Kids' mini disco
  • Kids' menu
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Welcome cocktail upon arrival (juice)
  • Kids' menu in all restaurants
  • Babysitting service ($) subject to availability
  • Part of: Cool for Teens and Big Fun for Big Families
* Included with "Junior Suite Sapphire Club" only
PRIVILEGE ($) INCLUSIONS *:
  • Premium brand drinks
  • Private concierge service
  • Butler service
  • Room service 24-hour
  • Separate check-in
  • Early check-in and late check-out subject to availability
  • Priority reservations for à la carte restaurants
  • Lounge with coffee, tea, hors d’oeuvres and wine selection
  • Exclusive area on the beach with waiter service
  • Beach towels in room upon arrival
  • Distinct identifcation bracelet
  • Turn-down service
  • Lobster meal once per stay
* Included with "Junior Suite Privilege Sapphire Club", "Junior Suite Ocean View Privilege Sapphire Club", "Master Suite Privilege Sapphire Club", "Honeymoon Suite Sapphire Club" and "Royal Master Suite Privilege Sapphire Club" only
SAPPHIRE CLUB INCLUSIONS :
  • Welcome cocktail upon arrival with cold towel
  • Beach towels in room upon arrival
  • Bathrobes and slippers in room (upon arrival)
  • Concierge service
  • Turn-down service
  • Resort Credit of US $250 in discount coupons to be used towards the cost of various services and products
  • Bottle of wine in room upon arrival or local speciality
  • Dedicated room location
HONEYMOON PACKAGE INCLUSIONS :
 
Rooms
  • For your comfort, each room offers :
  • Junior Suite Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Partial Garden View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
  • Junior Suite Ocean View Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
  • Junior Suite Privilege Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • PRIVILEGE ($) INCLUSIONS ( 2015-2016)
    • PRIVILEGE ($) INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Partial Garden View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
    • PRIVILEGE ($) inclusions
  • Junior Suite Ocean View Privilege Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • PRIVILEGE ($) INCLUSIONS ( 2015-2016)
    • PRIVILEGE ($) INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 queen-size beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
    • PRIVILEGE ($) inclusions
  • Master Suite Privilege Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • PRIVILEGE ($) INCLUSIONS ( 2015-2016)
    • PRIVILEGE ($) INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Microwave
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
    • PRIVILEGE ($) inclusions
  • Honeymoon Suite Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • PRIVILEGE ($) INCLUSIONS ( 2015-2016)
    • PRIVILEGE ($) INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa
    • Living area
    • Dining area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Microwave
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
    • PRIVILEGE ($) inclusions
    • Dedicated room location
    • Lobster meal (romantic lobster dinner at the Privilege Fusion Restaurant)
    • Bottle of sparkling wine in room upon arrival
    • Breakfast Romantic
    • Bathrobes
    • Discount (40% jewelry store/10% spa services/10% excursions/10% car rental/10% aquatic sports/10% on extra drinks
    • Private terasse with whirlpool
    • Fresh Flowers
    • Complimentary 20 minutes photo session with photoshop (a 6 x 8 free picture)
  • Royal Master Suite Privilege Sapphire Club

    Part of
    Inclusions
    • 2015-2016
    • 2016-2017
    • SAPPHIRE CLUB INCLUSIONS ( 2015-2016)
    • SAPPHIRE CLUB INCLUSIONS ( 2016-2017)
    • PRIVILEGE ($) INCLUSIONS ( 2015-2016)
    • PRIVILEGE ($) INCLUSIONS ( 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Microwave
    • Pillow menu
    • Room service
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • SAPPHIRE CLUB inclusions
    • PRIVILEGE ($) inclusions
Sports / Activities

Sports

  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking ($)
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
  • Volleyball

Activities

  • Aquafitness
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
Internet

WiFi available in :

    • Lobby
    • Pool
    • Room
    • The entire complex

Internet for Business ($)

Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.
May be available with some room categories, according to the property
Distinction Collection
Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel description for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day.
 

May be available with some room categories, according to the property
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)
    • Casa del Mar
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Villa Marina
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Caribbean
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • Ruta 66
      Image bar
      • Dinner : À la Carte American
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Ritratto d'Italia
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Hacienda Los Girasoles
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Petite Crêperie
      Image bar
      • Lunch : Snack Bar
      • Dinner : Creperie
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • Sensai
      Image bar
      • Dinner : À la Carte Oriental
      • Air conditioning
      • Evening dress code: Semi-formal
      Reservation required for teppanyaki tables only.
    • Mike's Coffee
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Daisy
      Image bar
      • Lunch : Snack Bar
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Coral
      Image bar
      • Lunch : Snack Bar
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Blue Moon
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte International
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)
    • Aqua chill-out
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
    • Blue Pool Bar
      Image bar
      • Location : Swim-up
      • Local drinks
      • International drinks
    • Daisy
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Coral
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Privilege Lounge
      Image bar
      • Lounge
      • Local drinks
      • International drinks
      Exclusive for clients booked in Privilege category
Kids
  • Kids' Club (ages 4 to 11)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurants
Golf 2
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
Wedding / Honeymoon

Free honeymoon package

Wedding package ($)

  •  

Honeymoon package ($)

  •  
Eco-responsible

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Biosphere

The Biosphere certification system relies on the principles of sustainable development. Its various labels are managed by the Responsible Tourism Institute under the terms of a memorandum of understanding with UNESCO.
Excursions ($)12
Special offers
  • Resort Credit (2015-2016)

  • Resort Credit (2016-2017)

Ratings
Transat rating 8888*

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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