The Sandos Playacar Beach Resort Hotel in Riviera Maya is located on a stunning beach in the Playacar complexe, a short distance from Playa del Carmen, approximately 60 km from the Cancun airport.
Hotel details
Minimum age
  • Some section only
  • Minimum age required : 18
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Mandatory Information: Name Change

  • October 29, 2015:
     
    Please take note that the hotel is now called "Sandos Playacar Beach Resort".

Good to Know

  • Fully equipped gym with modern Life Fitness equipment. Covered theater for nightly entertainment seats up to 800 people.
About your Hotel

Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playacar Beach
  • Quintana Roo

Hotel Description

  • Minimum age required - Some section only
  • 819 rooms
  • 4 building(s) of 4 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 9 pool(s)
  • 13 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
    • Room
  • ATM ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

    Sandos Playacar Beach Resort 4*

  • Paseo Xaman-Ha Manzana 1, Lote 1, Fracc Playacar 77710 Playa del Carmen, Quintana Roo Mexico
  • Tel.: 9848774040
  • Fax : 9848731169
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Disco (drinks Included)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water,soft drinks, beer)
  • Room service 24 hrs
  • Select international brand drinks
  • Snacks
  • Waiter service at pool & beach
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
noliKIDS INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (package only and some restrictions may apply, as per compagny policy)restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Pool(s) (children's)
  • Babysitting service ($) (subject to availability)
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Junior Suite Select Club Adult Only" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Disco (drinks Included)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water,soft drinks, beer)
  • Room service 24 hrs
  • Select international brand drinks
  • Snacks
  • Waiter service at pool & beach
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
noliKIDS INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (package only and some restrictions may apply, as per compagny policy)restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Pool(s) (children's)
  • Babysitting service ($) (subject to availability)
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Junior Suite Select Club Adult Only" only
HONEYMOON PACKAGE INCLUSIONS :

For travel between November 1, 2016 and October 31, 2017

Package

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Disco (drinks Included)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Room service 24-hour
  • Select international brand drinks
  • Snacks
  • Waiter service at the pool & at the beach
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section with pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Junior Suite Select Club Adult Only" only
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

ALL INCLUSIVE (AI) MEAL PLAN :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

In short, everything you need for a fabulous vacation.

 

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners
  • Daily activities program
  • Daily sports
  • Disco (drinks Included)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Room service 24-hour
  • Select international brand drinks
  • Snacks
  • Waiter service at the pool & at the beach
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section with pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Junior Suite Select Club Adult Only" only
HONEYMOON PACKAGE INCLUSIONS :
Rooms
  • For your comfort, each room offers :
  • Room

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Room)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Ocean View Superior Room

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Distinct identifcation bracelet
    • Pool(s) (private pool area with swim up bar)
    • Premium brand drinks (in private lounge)
    • Private lounge with free Internet
    • Bottle of sparkling wine in room upon arrival
    • Exclusive area on the beach (with bar and beach chairs)
    • Bathrobes
    • Hors d'oeuvres (with coffee in private lounge)
  • Hacienda junior suite

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Premium brand drinks ( in prenium bars)
    • Bathrobes
    • Outdoor wading pool
    • Integrated living area with sofa bed
  • Riviera Junior Suite

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Integrated living area with sofa bed
  • Junior Suite Select Club Adult Only

    Inclusions
    • SELECT CLUB INCLUSIONS ( 2015-2016)
    • SELECT CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Suite)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • SELECT CLUB inclusions
    • Premium brand drinks
    • Exclusive area on the beach
    • Bathrobes
    • Integrated living area with sofa bed
  • Hacienda One Bedroom

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 72 m²
    • Tropical View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Closed living room
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Premium brand drinks ( in premium bars)
    • Bathrobes
    • Bath amenities
Sports / Activities

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Jetski ($)
  • Jogging track
  • Kayaking
  • Kite surfing ($)
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Sport fishing ($)
  • Volleyball
  • Waterpolo
  • Tennis
    • 2 tennis court(s)
    • Night Tennis

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Board games
  • Catamaran
  • Catamaran lessons ($)
  • Fitness center
  • Games room
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Mini-golf
  • Parasailing ($)
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spinning
  • Stretching sessions
  • Video games
  • Yoga
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business

noliKIDS
HOLIDAYS FOR KIDS... AND THEIR PARENTS
 
We understand how much you look forward to your family vacation. After all, it’s that one time in the year when you can all get together for some sun and fun in the sand. So we’ve put together a selection of family-friendly resorts that are affordable and provide everything you and your kids want for an unforgettable vacation.
Offered only with Nolitours
Available for season 2015-2016
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • Grand Buffet Festival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Select Club
      Image bar
      • Minimum age : 21 years old
      • Breakfast : Buffet Restaurant
      • Evening dress code: Casual
    • Iztapalapa
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Evening dress code: Semi-formal
    • Il Piemonte buffet
      Image bar
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Semi-formal
    • Fogo de Janeiro
      Image bar
      • Dinner : À la Carte Brazilian
      • Air conditioning
      • Evening dress code: Casual
    • Asiana
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Casual
    • El Gaucho
      Image bar
      • Dinner : À la Carte Steakhouse
      • Air conditioning
      • Evening dress code: Casual
    • Blue Moon
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Casual
      • Evening dress code: Casual
    • Riviera Blue
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • Smoking area
    • Chayita restaurant
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      Mexican - tacos
    • Gourmex
      Image bar
      • Dinner : À la Carte Gourmet
      • Air conditioning
      • Evening dress code: Semi-formal
      Gourmet Mexican. Opening Dec. 20, 2015.Adult only
  • Bar(s)
    • Lite
      Image bar
      • Sports Bar
      part of Teen Club open morning, afternoon and evening
    • Cupcake Cafe
      Image bar
      • Coffee Shop
    • La Bambola
      Image bar
      • Sports Bar
      • Opening time : 08:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Riviera
      Image bar
      • Location : Lobby
      • Opening time : 08:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Swim-up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • La Mision
      Image bar
      • Disco
      • Opening time : 11:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
Kids
  • Baby Club (ages 2 to 3)
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • 4 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more

Notes

Disco for teens
Babysitting is subject to availability
Golf 1
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Golf package ($)
Scuba Diving

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
Spa package ($)
Wedding / Honeymoon

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Excursions ($)12
Special offers
  • 2nd child under 12 stays and eats free (2015-2016)

  • Children 0-2 years stay free (2015-2016)

  • 2nd child under 12 stays and eats free (2016-2017)

  • Children 0-2 years stay free (2016-2017)

Ratings
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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