Management of business units

Marc Koenis was appointed General Manager of Air Consultants Europe (ACE) in 2007. He has more than 20 years of experience in the tourism industry, including working for airlines such as Cathay Pacific and Air Canada, as well as for tour operators and travel agencies in the Netherlands. Mr. Koenis joined ACE in 2004 as Sales and Marketing Director for the Netherlands and Germany and has been General Manager of ACE since it became a wholly owned business unit of Transat A.T. in 2007. He has a business degree from the University of Amsterdam.

Allen Graham began his career in the airline industry in 1971 as a Flight Director with Air Canada. In 1978, he was assigned to manage Air Canada's operations in Africa and Saudi Arabia and, upon his return to Canada, was promoted to Director, Crew Planning and Scheduling. In 1982, he became Director, In-Flight Service and subsequently Director, In-Flight Service for the Montreal and Halifax bases. In 1985, he was appointed General Manager responsible for Air Canada's operations at the Montreal airports and later was transferred to Toronto airport.

Mr. Graham joined Air Canada's senior management team in 1992 when he was appointed Vice-President, In-Flight Service. Two years later, he was promoted to Senior Vice-President, Customer Service. In 1996, Mr. Graham became President and Chief Executive Officer of AirBC, which at the time was Air Canada's largest regional subsidiary. Two years later, he left Air Canada and returned to Montreal, his hometown, to serve as President of Royal Airlines. Mr. Graham joined the Air Transat management team in 2000 and has served as President and Chief Executive Officer since 2002. He is also Chairman of the Board of Handlex, the ground handling business unit of Transat A.T. Inc.

Anette Rayner is President and General Manager of Canadian Affair, a company she founded in 1995. She holds a law degree and has 20 years' experience in the travel industry. Over the course of her career, she has worked for First Choice Holidays and Thomas Cook and sat on the Boards of both firms. She guided the growth of Canadian Affair, one of Britain's largest tour operators which specializes in travel between the United Kingdom and Canada, and then its smooth integration into Transat A.T. Inc. in 2006.

Patricia Chastel was appointed General Manager of France’s Club Voyages travel agency network in 1998 after serving as Regional Manager for the western region of the country. She has more than 25 years of experience in the distribution end of the business, including in the individual tourism, business tourism and group travel segments, where she worked as a salesperson, group guide and team manager. Previously, she managed the Industrial Risk portfolio for the Abeille-Paix insurance company after completing her general education and obtaining a Banks and Insurance degree.

Jean-Luc Paiement was appointed President and General Manager of Handlex, the Transat A.T. Inc. business unit that provides airport ground handling services, in 2006. He has accumulated 35 years of national and international experience in the transportation industry working in management positions at Air Canada and as Director, Overseas Projects, with the International Civil Aviation Organization (ICAO). During the course of his career, he has demonstrated strong skills in leadership, operations, administration, training, project management and change management.

He completed an adult education course at Université de Montréal, as well as a project management course. He is a member of the Logistics Institute in Toronto.

Annick Guérard was appointed Vice-President and General Manager of Jonview Canada in 2007. Ms. Guérard, who holds a Master's degree in Business Administration from HEC Montréal and a Bachelor's degree in Engineering from Montreal's École Polytechnique, began her career as a Director of International Projects in the transportation industry and subsequently joined the Deloitte Consulting group as a Senior Consultant in Organizational Management. Since joining Transat in 2002, Ms. Guérard also served as Senior Manager, Customer Services, for Air Transat, and Director, Branding, then interim Vice-President, Marketing, for Transat Tours Canada.

Yves Lalumière has been Vice-President and General Manager, Transat Distribution Canada, since November 2009. He joined Transat Distribution Canada as Vice-President, Operations and Business Development, in 2006, before being appointed Vice-President, Network, in 2008. He had previously held management positions with American Express, including those of Vice-President, Corporate Services and Government Affairs, over a 20-year period. He holds a bachelor’s degree in Business Administration from Université du Québec à Montréal.

Michael DiLollo was appointed President of Transat Tours Canada (TTC) in November 2009 after having served successively as Executive Vice-President of TTC and Senior Vice-President, Technical Operations and Customer Services, for Air Transat. While with the airline, he was responsible for airports, in-flight services, maintenance and engineering, while maintaining his currency as an Airbus 330 captain. With his team, he implemented the carrier’s Quality Safety Management System in 2002 and participated in its process to obtain IATA Operational Safety Audit (IOSA) accreditation. Mr. DiLollo holds a Master’s degree in Business Administration from Queen's University in Kingston, Ontario, and has more than 20 years of experience in the aviation and travel industries. He joined Transat in 1991.

Born in Cairo, Vassilis Sakellaris studied at Greek schools in Egypt's capital, then attended the Agricultural University of Athens. From 1974 to 1979, Mr. Sakellaris served as General Manager of Pandair. In 1979, he created Tourgreece, an incoming tour operator that has experienced steady growth. Mr. Sakellaris joined the Transat team in 2001.

Patrice Caradec joined Vacances Transat (France) as Sales and Marketing Director in 1997. He went on to serve as Assistant General Manager before being appointed General Manager in 2004. He has more than 20 years of experience in the tourism and travel industry. Prior to joining Transat, he served as Sales Director at Jet Tours; Sales Director at Chorus Tour; Manager responsible for the French market at Pierre et Vacances; Sales Manager at Hertz; a Club Med tour guide in Greece, Egypt, Turkey and Southeast Asia; and also worked at the individual sales department at Nouvelles Frontières. Mr. Caradec is a graduate of École Supérieure de Tourisme in Paris.