Employee profiles

The first time May Ping Tse flew on a jet was from Montreal to Toronto in 1997, shortly after being hired, on her 27th birthday, as an Air Transat flight attendant. She was immediately “hooked.” Now based in Vancouver, she has since flown on thousands of flights serving Europe and sun destinations, providing Air Transat passengers with the top-notch service they have come to expect from the airline.

“I love doing everything possible to make our passengers comfortable and their flights more enjoyable,” May says. “At the same time, I feel very privileged to be able to combine work with travel. It’s the best of both worlds.”

May had been studying sciences with a view to entering medicine when she decided to change course and apply for a “people-oriented” job at Air Transat. “It appealed to me because it was an international and growing company with a great reputation. I’ve never looked back.”

With a strong work ethic instilled by her large Montreal family, May has earned a reputation among colleagues for never resting until her customers are satisfied. “Knowing they’re happy and their needs are taken care of gives me a great sense of pride. This requires always staying alert, being creative and working closely with other team members.”

Since joining Air Transat, May has been able to save enough money to purchase a home. In addition to exploring the world, her work schedule and travel privileges give her frequent opportunities to visit family members back in Eastern Canada. “Family is important to me, both my own and my Air Transat family. I can’t think of anything I’d rather be doing.”