Grand Velas Riviera Maya
5 stars
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FAMILY PROMO
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Hotel details
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Inclusions and services
Rooms
Restaurants and bars
Activities and excursions
Special offers
Grand Velas Riviera Maya
Treat yourself to an incomparable stay at the sumptuous Grand Velas Riviera Maya, a jewel nestled on the magnificent Mexican coast. Situated in one of the region's most sought-after locations, this luxury all-inclusive resort embodies refinement and will surely be on your list of favourite places to visit. The architecture of the buildings blends harmoniously with the surrounding golden sand beach and lush vegetation. Wi-Fi access throughout the complex will also keep you connected during your stay.
For those looking for a relaxing break, the adults-only section provides a tranquil environment where you can unwind by the pool in peace and quiet. Take the time to try all the high-end restaurants offering unlimited à la carte meals to discover the nuances of a variety of cuisines. Spend your evening in good company at the karaoke bar and piano bar. What could be better than an invigorating rhythm to complement your desire for a getaway?
Families will be well accommodated, with the Miniclub (ages 4 to 12) and Teen Club (ages 13 to 19) and 2 exclusive kids' pools. A ton of activities are available on the site, including water polo, cooking and dance classes, as well as bicycle rental. Whether you're looking for a yoga session to refocus your mind, or to plant your feet into the sand for a game of volleyball, the Grand Velas Riviera Maya will satisfy your luxury retreat needs.
Carretera Cancun Tulum Km62, Playa del Carmen,Municipio de Solidaridad Riviera Maya,Quintana Roo C.P. Mexico,77710
51 km From Cancun International Airport
(5972 Reviews)
5972 Reviews
!
Minimum age required
Certain sections only
Certifications for sustainable tourism
Click to learn more about this hotel's certifications
Photos
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Family Promo
Kids stay and eat free
Children and teens under 16 stay for free in the Zen category rooms.
Sharing the room with 2 paying adults.
Booking dates: until April 30, 2025
Travel dates: from May 1, 2025 to October 31, 2025.
Added values:
Read more >
Voltage
110/120
volts
Number of rooms
539
Local time
21:33
Check in time
15:00
Check out time
12:00
Beachfront
Adult section
Kid's Club
3 pools
8 restaurants
6 bars
WiFi: entire complex
Spa ($)
Fitness center
In-room safe
Beach
Important information
Before you travel, it’s important that you
check the entry requirements of your destination country
and the measures to follow upon your return. See details in our
practical guide
.
Visit the
Government of Canada
travel website for advice and advisories and information regarding safety and security, entry and exit requirements, health and vaccination, climate and government assistance.
- Environmental tax
The tax (per night/per room) is charged by the hotel. Payment can be done by cash (pesos or us dollar) or credit card. Subject to change without prior notice.
- Paving works
Please note that paving work is underway on the highway connecting Cancun airport to the hotel areas. This work is expected to continue for approximately 3 months. Due to the reduction in the number of lanes, significant delays may occur during transfers. Transat has adjusted the transfer times accordingly, thank you for your patience and understanding.
Good to know
This hotel is divided into a family-friendly section and an adults-only section.
Room details
Included in all the rooms
Terrace • Full bathroom • Whirlpool in room • Living area • Work Area • Individual air-conditioning • Hairdryer • Iron • Coffee/tea-maker • Telephone • Crib (On Request) • Non-smoking • Voltage: 110/120 • Turn-down service • Bathrobes and slippers in room • Pillow menu • WiFi
Ambassador Poolside Suite Ocean front
View
Ocean View
Beds
1 king-size bed or 2 queen-size beds
Occupancy
Maximum 4
3 adults max.
2 children max.
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Room dimensions: 118 m² • Shower : Rain • Room Service • VIP room amenities from L'Occitane
Private plunge pool on the terrace
Ambassador Poolside Suite Ocean front Luxury Collection
View
Ocean View
Beds
1 king-size bed or 2 queen-size beds
Occupancy
Maximum 4
3 adults max.
2 children max.
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Mini-Bar
In-Room Safe
Flat screen cable TV
Details
Room dimensions: 118 m² • Shower : Rain • Room Service • VIP room amenities from L'Occitane
Private plunge pool on the terrace
Luxury Collection
(Season 2024-2025)
Read the inclusions (Luxury Collection).
For travel between November 1st 2024 and October 31st 2025
VIP lounge at airport (package only) Where available.
Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
WiFi free (some restrictions may apply)
À la carte gourmet dining unlimited (subject to availability)
Spa free access to facilities
Concierge or Butler service
Waiter service at the pool and beach
Early check-in and late check-out subject to availability
Premium brand drinks (unlimited)
Room service 24-hour
Beach towels in room upon arrival
Bathrobes and slippers in room
Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
Bottle of sparkling wine in room upon arrival subject to availability
Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
Luxury Collection
(Season 2025-2026)
Read the inclusions (Luxury Collection).
For travel between November 1st 2025 and October 31st 2026
VIP lounge at airport (package only) Where available.
Upgrade to Option Plus on Air Transat (subject to availability. Valued at $128, visit airtransat.com for more details on Option Plus benefits)
Private transfer between the airport and hotel (package only) (not available when flying into a different airport.)
WiFi free (some restrictions may apply)
À la carte gourmet dining unlimited (subject to availability)
Spa free access to facilities
Concierge or Butler service
Waiter service at the pool and beach
Early check-in and late check-out subject to availability
Premium brand drinks (unlimited)
Room service 24-hour
Beach towels in room upon arrival
Bathrobes and slippers in room
Complimentary access to the water circuit or hydro therapy once per stay, upon availability. (not combinable with any other promotions)
Bottle of sparkling wine in room upon arrival subject to availability
Fruit platter in the room upon arrival (instead of a fruit platter, some resorts may offer chocolate or other delicacies)
Ambassador Suite Ocean View
View
Ocean View
Beds
1 king-size bed or 2 queen-size beds
Occupancy
Maximum 4
3 adults max.
2 children max.
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
WiFi
Mini-Bar
In-Room Safe
Flat screen satellite TV
Details
Room dimensions: 118 m² • Shower : Regular • Room Service • Bath amenities
Hotel coordinates Grand Velas Riviera Maya
Carretera Cancun Tulum Km62, Playa del Carmen,Municipio de Solidaridad Riviera Maya,Quintana Roo C.P. Mexico,77710
51 km from Cancun International Airport
Telephone :
9848774400
Email :
reservationsrm@velasresorts.com
Map
Hotel plan
FAQ
Is there parking available?
Yes, there is free parking.
Does the hotel have pool(s)?
Yes, the hotel has 3 pool(s), including 2 pool(s) for children.
What are the check-in and check-out times?
The check-in time is at 15:00 and the check-out time is at 12:00
How far is the hotel from the airport?
The hotel is 51km from Cancun International Airport (CUN).
Are there restaurants at the hotel?
There are 8 restaurant(s).
Are there bars at the hotel?
There are 7 bar(s).
When was it constructed?
It was buit in 2008.
Which hotel chain owns this resort?
It is part of: Velas.
Is WiFi included?
Guests can enjoy complimentary WiFi. Here is (are) the spot(s): The entire complex.
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As rated by Transat
5 stars
Hotel ranking descriptions
5 stars
A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
4 stars
A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
3 stars
An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
2 stars
A standard resort offering comfortable accommodation and basic services.
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Beach and oceanfront pool, Grand Velas Riviera Maya
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Wedding reception, Grand Velas Riviera Maya
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Ambassador Family Suite Ocean View, Grand Velas Riviera Maya
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