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Located in Cayo Guillermo on the northern coast of Cuba, the Iberostar Playa Pilar, a 4-star ocean front hotel, features 482 rooms, all with a balcony or a terrace. Its facilities are ideal for a relaxing vacation for all the family.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
  • 220 V (adaptor required) at most hotels.
  • MasterCard MBNA, American Express and Visa Citibank credit cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Brochure Erratum(s)

  •  Please take note of the following change in our 2016-2017 brochure.

    September 20, 2016:
    The room service is not available with the All Inclusive plan.
About your Hotel
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Hotel Location

  • Approximately 60 km from Jardines del Rey Airport - Cayo Coco
  • Oceanfront

Hotel Description

  • 482 rooms

Services

  • Rooms for family of 5 or more
  • 5 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • 1 tennis court(s)
  • Water park
  • Nurse on site ($)
  • Currency exchange
  • Shuttle service off site ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 12 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
No free shuttle service.
Local bus available from the hotel to Pilar beach(5CUC per person)

Beach

Approximatively at 1 km from the beach.

Hotel Contact Information

  • IBEROSTAR Playa Pilar 4*
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Part of: Single parent, Kids promotion, Big Fun for Big Families
  • Children's entertainment
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Kids' pool
  • Babysitting service ($) subject to availability
HONEYMOON PACKAGE INCLUSIONS :

Hotel only

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
FAMILY COLLECTION INCLUSIONS :
  • Part of: Single parent, Kids promotion, Big Fun for Big Families
  • Children's entertainment
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Kids' pool
  • Babysitting service ($) subject to availability
HONEYMOON PACKAGE INCLUSIONS :

Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
  • Sea View Room > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Sea View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Access (free access to SPA's wet areas)
  • Junior Suite > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Spa discount (20%)
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
  • Suite > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Dining area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Bathrobes and slippers in room
    • Spa discount (20%) on spa services
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
    • Check-in private with sparkling wine
  • Suite Swim out > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Dining area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • FAMILY COLLECTION inclusions
    • Spa discount (20%) on spa services
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
    • Bathrobes
    • Private pool
    • Check-in
  • Family Premium Room > Ø

    Inclusions
    • 2016-2017
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 6 people :
      • Maximum 3 adults
      • Maximum 4 children
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Crib (on request)
    • Connecting room available on request (connect to Family room is 2 standard connecting room)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • Mini-bar with snacks and juice
    • Welcome gift (chocolate and balloons for kids and 1 bottle of rum for the adults)
Sports / Activities
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Sports

  • Basketball
  • Volleyball
  • Tennis
    • 1 tennis court(s)
  • Waterpolo

Activities

  • Aerobics
  • Bicycles ($)
  • Catamaran ($)
  • Fitness center
  • Tai Chi
  • Yoga
Internet
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Internet for Business ($)

Family Collection
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Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Buffet
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
    • Mediterranean
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Italian
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Japanese
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • Lobby
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
    • Pool
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Beach
      Image bar
      • Location : Beach
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • Playground
  • Water park
  • Rooms for family of five or more
Spa
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Services ($)

  • Massage
  • Sauna
Wedding / Honeymoon
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Free honeymoon package


Special offers
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  • 1 child under 12 stays and eats free (2016-2017)

  • Single Parent Special (2016-2017)

  • Reduced rate for children staying in separate room (2016-2017)

Ratings
0000) 305 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Amazing 0000¼ July 25, 2016

  • My mum and I were here for a week in July (6th-13th) and we had an amazing week. Sadly a week wasn't enough and therefore we are going back as a family for 2 weeks next April. The hotel itself is...
  • tayla_fern_mcgrath

3* hotel with the potential to be 4.. 000¼¼ July 25, 2016

  • The hotel is under construction and needs to improve many things . There is a lack of shade almost everywhere outside. No trees, a small number of cabanas and umbrellas. There is also the lack of...
  • Yo-Gro

Best Cuban Beach Hotel I have ever been to 00000 July 21, 2016

  • I like to travel and have traveled a lot and everywhere. I have been to over 20 hotels across Cuba in the last 15 years. Always the same. Food sucks, Service in general sucks, beach great and the...
  • Goose123456
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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