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Located in Cayo Guillermo on the northern coast of Cuba, the Iberostar Playa Pilar, a 4-star ocean front hotel, features 482 rooms, all with a balcony or a terrace. Its facilities are ideal for a relaxing vacation for all the family.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Sport equipment

  • February 23, 2017 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.

Brochure Erratum(s)

  •  Please take note of the following change in our 2016-2017 brochure.

    September 20, 2016:
    The room service is not available with the All Inclusive plan.
  •  
About your Hotel
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Hotel Location

  • Approximately 60 km from Jardines del Rey Airport - Cayo Coco
  • Oceanfront
  • Metro:
  • District:

Hotel Description

  • 482 rooms

Services

  • Rooms for family of 5 or more
  • 5 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • 1 tennis court(s)
  • Water park
  • Nurse on site ($)
  • Currency exchange
  • Shuttle service off site ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 12 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
No free shuttle service.
Local bus available from the hotel to Pilar beach(5CUC per person)

Beach

Approximatively at 1 km from the beach.

Hotel Contact Information

  • IBEROSTAR Playa Pilar 4*
  • Km 55 carretera, Playa Pilar, Cuba PC: 65100
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Single parent, Kids promotion, Big Fun for Big Families
  • Children's entertainment
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Kids' pool
  • Babysitting service ($) subject to availability
HONEYMOON PACKAGE inclusions :

Accommodation only

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Single parent, Kids promotion, Big Fun for Big Families
  • Children's entertainment
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Kids' pool
  • Babysitting service ($) subject to availability
HONEYMOON PACKAGE inclusions :

For travel between November 1, 2017 and October 31, 2018

Package

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Kids free, Single parent, Big family
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
HONEYMOON PACKAGE inclusions :

Accommodation only

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports (select)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Kids free, Single parent, Big family
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
HONEYMOON PACKAGE inclusions :

Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Sea View Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Sea View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Access (free access to SPA's wet areas)
  • Junior Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
    • Spa discount (20%)
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
  • Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Dining area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
    • Spa discount (20%) on spa services
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
    • Check-in private with sparkling wine
  • Suite Swim out > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Crib (on request)
    • Living area
    • Dining area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Spa discount (20%) on spa services
    • Turn-down service
    • VIP room amenities
    • Access (free access to SPA's wet areas)
    • Bathrobes
    • Private pool
    • Check-in
  • Family Premium Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Up to 6 people :
      • Maximum 3 adults
      • Maximum 4 children
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Crib (on request)
    • Connecting room available on request (connect to Family room is 2 standard connecting room)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Mini-bar with snacks and juice
    • Welcome gift (chocolate and balloons for kids and 1 bottle of rum for the adults)
Sports / Activities
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Sports

  • Basketball
  • Volleyball
  • Tennis
    • 1 tennis court(s)
  • Waterpolo

Activities

  • Aerobics
  • Bicycles ($)
  • Catamaran ($)
  • Fitness center
  • Tai Chi
  • Yoga
Internet
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Internet for Business ($)

Family Collection
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Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe..

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Buffet
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
    • Mediterranean
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Italian
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Japanese
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • Lobby
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
    • Pool
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Beach
      Image bar
      • Location : Beach
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • Playground
  • Water park
  • Rooms for family of five or more
Spa
Ø

Services ($)

  • Massage
  • Sauna
Wedding / Honeymoon
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Free honeymoon package


Excursions ($)2
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Cayo Guillermo

Aquatic Excursion
Cultural Excursions
Special offers
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  • 1 child under 12 stays and eats free (2016-2017)

      • Sharing the same room with 2 paying adults
      • Applicable for travel:
        • Between April 1, 2017 and July 14, 2017
        • Between August 25, 2017 and October 31, 2017
  • Single Parent Special (2016-2017)

      • When one adult travels with one or two children, the adult rate is based on double occupancy and the child pays 50% of the double hotel portion rate.
      • For travel between November 1, 2016 and October 31, 2017
  • Reduced rate for children staying in separate room (2016-2017)

      • Two children alone in a room will pay like an adult in single room.
      • For travel between November 1, 2016 and October 31, 2017
  • 1 child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel:
        • Between November 1, 2017 and December 21, 2017
        • Between April 1, 2018 and July 14, 2018
        • Between August 25, 2018 and October 31, 2018
  • Single Parent Special (2017-2018)

      • When one adult travels with one or two children, the adult rate is based on double occupancy and the child pays 50% of the double hotel portion rate.
      • For travel between November 1, 2017 and October 31, 2018
  • Reduced rate for children staying in separate room (2017-2018)

      • Two children alone in a room will pay like an adult in single room.
      • For travel between November 1, 2017 and October 31, 2018
Ratings
0000) 933 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Another Great Time 00000 May 24, 2017

  • “Another Great Time” Back in February, my wife and I vacationed here at Iberostar Playa Pilar and had a fabulous time. We recommended this resort to our friends and confirming they booked their...
  • vgomes26

Had a Blast at Playa Pilar! 0000¼ May 24, 2017

  • Iberostar Play Pilar is a shocking surprise from what my expectations were for Cuba. The hotel was clean and modern, the service of the waiters was incredible every day by the pool we never had to...
  • kassanndrar

Great week, but not 5* worthy 0000¼ May 24, 2017

  • I've recently returned from a week at this resort with my friend. We had a really good time and thoroughly enjoyed the all inclusive package which also included a few internationally branded drinks...
  • rosiet578
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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