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The Melia Cayo Guillermo Hotel is a superior and elegant property directly on the Cayo Guillermo beach, approximately 52 km from the Cayo Coco airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
  • 220 V (adaptor required) at most hotels.
  • MasterCard MBNA, American Express and Visa Citibank credit cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Sport equipment

  • June 27, 2016 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.

    June 16, 2016:
    The hotel is located at approximately 52 km from the airport.
About your Hotel
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Hotel Location

  • Approximately 52 km from Jardines del Rey Airport - Cayo Coco
  • Beachfront
  • Area: Cayo Guillermo Beach

Hotel Description

  • 301 rooms
  • 3 bungalow(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 1 pool(s) ((There are 3 areas - one for activities, one for children and one for leisure))
  • 5 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Convenience Store ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Mini-disco
  • Babysitting ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Melia Cayo Guillermo 4*
  • Melia Cayo Guillermo Cayo Guillermo, Jardines del Rey S69400, Ciego de Avila Cuba
  • Tel.: 33301680
  • Fax : 33301684
  • Email : melia.cayo.guillermo@meliacuba.ca
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 2/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once/stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS *:
  • Transfer between airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
* Included with "Elegance Club Room", "Elegance Club Junior Suite", "Elegance Club Grand Suite" and "Elegance Club Premium Room" only
FAMILY COLLECTION INCLUSIONS :
  • Part of: For the Little Ones
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members, some restrictions may apply
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members, some restrictions may apply
ELEGANCE CLUB INCLUSIONS *:
  • À la carte dinners (1 extra dinner/week, reservations required) for a total of 3
  • Bottle of rum in room upon arrival
  • Massage discount of 20% once/person/stay
  • Concierge service from 9 am to 1 pm
  • BBQ beach party once/week
  • Manager’s cocktail party once/week
* Included with "Elegance Club Room", "Elegance Club Junior Suite", "Elegance Club Grand Suite" and "Elegance Club Premium Room" only
SUPERIOR PACKAGE INCLUSIONS *:
  • Separate check-in
  • Late check-out guaranteed until 3 pm
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Welcome gift
  • Bottle of rum and wine in room upon arrival
  • Turn-down service
  • À la carte dinners (4 guaranteed reservations for a minimum 7 night stay, including 1 lobster dinner per stay (on request))
  • Bath amenities
  • Luggage (express delivery and pick-up)
* Included with "Premium Room" and "Elegance Club Premium Room" only
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 2/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once/stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS *:
  • Transfer between airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
* Included with "Elegance Club Room", "Elegance Club Junior Suite", "Elegance Club Grand Suite" and "Elegance Club Premium Room" only
FAMILY COLLECTION INCLUSIONS :
  • Part of: For the Little Ones
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members, some restrictions may apply
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members, some restrictions may apply
ELEGANCE CLUB INCLUSIONS *:
  • À la carte dinners (1 extra dinner/week, reservations required) for a total of 3
  • Bottle of rum in room upon arrival
  • Massage discount of 20% once/person/stay
  • Concierge service from 9 am to 1 pm
  • BBQ beach party once/week
  • Manager’s cocktail party once/week
* Included with "Elegance Club Room", "Elegance Club Junior Suite", "Elegance Club Grand Suite" and "Elegance Club Premium Room" only
SUPERIOR PACKAGE INCLUSIONS *:
  • Separate check-in
  • Late check-out guaranteed until 3 pm
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Welcome gift
  • Bottle of rum and wine in room upon arrival
  • Turn-down service
  • À la carte dinners (4 guaranteed reservations for a minimum 7 night stay, including 1 lobster dinner per stay (on request))
  • Bath amenities
  • Luggage (express delivery and pick-up)
* Included with "Premium Room" and "Elegance Club Premium Room" only
HONEYMOON PACKAGE INCLUSIONS :
Rooms
Ø
  • For your comfort, each room offers :
  • Room > Ø

    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Junior Suite > Ø

    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 78 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Grand Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 220/240 volts
    • Size of the room : 90 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Premium Room > Ø

    Inclusions
    • SUPERIOR PACKAGE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 39 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 1 king-size bed or 2 queen-size beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • SUPERIOR PACKAGE inclusions
  • Elegance Club Room > Ø

    Inclusions
    • 2016-2017
    • ELEGANCE CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 220/240 volts
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • ELEGANCE CLUB inclusions
  • Elegance Club Junior Suite > Ø

    Inclusions
    • 2016-2017
    • ELEGANCE CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 220/240 volts
    • Size of the room : 78 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 queen-size beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • ELEGANCE CLUB inclusions
  • Elegance Club Grand Suite > Ø

    Inclusions
    • 2016-2017
    • ELEGANCE CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 220/240 volts
    • Size of the room : 90 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • ELEGANCE CLUB inclusions
  • Elegance Club Premium Room > Ø

    Inclusions
    • 2016-2017
    • ELEGANCE CLUB INCLUSIONS ( 2016-2017)
    • SUPERIOR PACKAGE INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 39 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Bedroom with closed door
    • 1 king-size bed or 2 queen-size beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • DISTINCTION COLLECTION inclusions
    • ELEGANCE CLUB inclusions
    • SUPERIOR PACKAGE inclusions
Sports / Activities
Ø

Sports

  • Fishing ($)
  • Motorized water sports ($)
  • Tennis
    • 1 tennis court(s)
    • Night Tennis ($)
    • Tennis Pro ($)

Activities

  • Catamaran
  • Fitness center
  • Introduction to scuba diving in pool
Internet
Ø

WiFi available in :

  • Lobby ($)

Internet for Business ($)

Family Collection
Ø
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Distinction Collection
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Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day (may vary by resort).
 

May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Las Palmeras
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Laguna
      Image bar
      • Dinner : À la Carte International
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bonasi
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • El Viejo Y El Mar
      Image bar
      • Lunch : À la Carte Grill
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • La Cascada
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      • Smoking area
  • Bar(s)

    • El Cubanito
      Image bar
      • Sports Bar
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Las Orquideas
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Swing Latino
      Image bar
      • Disco
      • Opening time : 11:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Cigar Bar Compay Segundo
      Image bar
      • Cigar lounge
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Acqua Bar La Cascada
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
Kids
Ø
  • Baby Club (ages 0 to 3)
  • Kids' Club (ages 4 to 12)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)
Wedding / Honeymoon
Ø

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Special offers
Ø
  • No Single Supplement (2016-2017)

Ratings
0000¼ 3915 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
Ø

Amazing Time 00000 July 21, 2016

  • Stayed at the Melia CG from 03/07-17/07 and had a great time. Most of the staff are an absolute credit to this hotel, couldn't do enough. Special mentions for Didier (Waiter/Bartender) & Edel...
  • tombG5015WC

Best holiday to date. 00000 July 19, 2016

  • Have just returned home from a 2 weeks holiday here. I can honestly say it was the best holiday I have ever had. The staff at the hotel were so friendly and I would say some of them are actual...
  • amberbrooks87

The best holiday 00000 July 18, 2016

  • I've recently returned from the Melia after a 2 week holiday and I have to say it was the best holiday I've ever had, never been so sad to leave somewhere. After reading the reviews previously I was...
  • Gemma199503
Transat rating
8888²
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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