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The Melia Cayo Guillermo Hotel is a superior and elegant property directly on the Cayo Guillermo beach, approximately 52 km from the Cayo Coco airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).
  • Please note that hoteliers reserve the right to refuse a land only reservation at time of check-in if passengers are not Canadians Resident.

Mandatory Information: Sport equipment

  • June 27, 2016 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.
About your Hotel
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Hotel Location

  • Approximately 45 km from Jardines del Rey Airport - Cayo Coco
  • Beachfront
  • Area: Cayo Guillermo Beach

Hotel Description

  • 301 rooms
  • 3 bungalow(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 1 pool(s) ((There are 3 areas - one for activities, one for children and one for leisure))
  • 5 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Convenience Store ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • -
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Mini-disco
  • Babysitting ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Melia Cayo Guillermo 4*
  • Cayo Guillermo, Jardines del Rey, Cayo Guillermo, Ciego de Avila Cuba, 69400
  • Tel.: 33301680
  • Fax : 33301684
  • Email : melia.cayo.guillermo@meliacuba.ca
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 2/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once/stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
Superior package inclusions *:
  • Separate check-in (until 11 pm)
  • Late check-out guaranteed until 3 pm
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Welcome gift
  • Bottle of rum in room upon arrival
  • Turn-down service
  • À la carte dinners (4 guaranteed reservations for a minimum 7 night stay, including 1 lobster dinner per stay (on request))
  • Bath amenities
  • Luggage (express delivery and pick-up)
* Included with "Premium Room" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 2/week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once/stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
Superior package inclusions *:
  • Separate check-in (until 11 pm)
  • Late check-out guaranteed until 3 pm
  • Beach towels in room
  • Bathrobes and slippers in room
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Welcome gift
  • Bottle of rum in room upon arrival
  • Turn-down service
  • À la carte dinners (4 guaranteed reservations for a minimum 7 night stay, including 1 lobster dinner per stay (on request))
  • Bath amenities
  • Luggage (express delivery and pick-up)
* Included with "Premium Room" only
Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 40 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Premium Room > Ø

    Inclusions
    • Superior package inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 40 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 1 king-size bed or 2 queen-size beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Superior package inclusions
  • Junior Suite > Ø

    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 78 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Grand Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 220/240 volts
    • Size of the room : 90 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Central air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
Sports / Activities
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Sports

  • Fishing ($)
  • Motorized water sports ($)
  • Tennis
    • 1 tennis court(s)
    • Night Tennis ($)
    • Tennis Pro ($)

Activities

  • Catamaran
  • Fitness center
  • Introduction to scuba diving in pool
Internet
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WiFi available in :

  • Lobby ($)

Internet for Business ($)

Sunsavvy Collection
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Sun-Kissed Steal

What tastes sweeter than sipping on passion-fruit juice while lounging on the beach of your tropical hotel? Doing it all at a hotel you snagged at an amazing price! Renowned for their friendly atmosphere and welcoming staff – you’ll know all their names by the end of your trip – our Sun Savvy Collection resorts give you the best bang for your buck. So go ahead and treat yourself to those surfing lessons or that zip-lining adventure. You’ve earned it!
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Las Palmeras
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Laguna
      Image bar
      • Dinner : À la Carte International
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bonasi
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • El Viejo Y El Mar
      Image bar
      • Lunch : À la Carte Grill
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
      • Smoking area
    • La Cascada
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      • Smoking area
  • Bar(s)

    • El Cubanito
      Image bar
      • Sports Bar
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Las Orquideas
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Swing Latino
      Image bar
      • Disco
      • Opening time : 11:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Cigar Bar Compay Segundo
      Image bar
      • Cigar lounge
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Acqua Bar La Cascada
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
Kids
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  • Baby Club (ages 0 to 3)
  • Kids' Club (ages 4 to 12)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Special offers
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  • No Single Supplement (2017-2018)

      • Applicable for travel:
        • Between May 1, 2018 and July 14, 2018
        • Between August 25, 2018 and October 31, 2018
Ratings
0000¼ 4411 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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Just got back after 3 week stay 0000¼ January 13, 2018

  • My husband and I stayed here for three weeks from 20th December 2017. The food was always plentiful albeit sometimes repetitive - however I can cope with repetitive smoked salmon, parma ham, freshly...
  • W360PQcherylr

Holiday let down 0¼¼¼¼ January 5, 2018

  • Just returned home from 2weeks Christmas holiday very disappointed! We all had no hot water for 8/9 days no pool water for 6 days and constantly been told certain alcohol had run out . No coffee for...
  • julierob68

OH MY GOSH!!!!!!! 00000 January 5, 2018

  • Where do I start??? Firstly this beautiful island as you will all know was devastated by IRMA, so wanted to get out to our Cuban family as soon as possible to take items they were in desperate need...
  • sallun61
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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