back
Pullman Cayo Coco resort, this new and luxury hotel located on Playa Coloradas beach, approximately 17 km from Cayo Coco airport, offers 566 rooms in various 3-storey buildings.
Hotel details
Minimum age
Ø
  • Some section only
  • Minimum age required : 18
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Sport equipment

  • June 8, 2016 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.

Brochure Erratum(s)

  • Please take note of the following changes in our 2016-2017 brochure.


    February 20, 2017:
    There is no 24-hour room service in The Collection section.
    The grill restaurant El Asador, the Alicea beach bar and the Sports Bar are still under construction.

    February 15, 2017:
    Clients in The Collection section only have 1 hour of WiFi included per day.
    There is no Private Beach Club for guests in The Collection section.

    June 22, 2016:
    Children under 5 stay and eat free.
    Babysitting (subject to availability, $)
    There are no teapots in the rooms.
    All bathrooms have bathtubs and rain shower.
  •  

Good to Know

  • ADAPTED ROOM ARE JR STE GARDEN VIEW
About your Hotel
Ø

Hotel Location

  • Approximately 13 km from Jardines del Rey Airport - Cayo Coco
  • Beachfront
  • Close to the airport

Hotel Description

  • Minimum age required - Some section only
  • 566 rooms
  • 15 bungalow(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 6 pool(s)
  • 8 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Doctor on site ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Babysitting ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Pullman Cayo Coco 5*
  • Playas Las Coloradas, Cayo Coco, Ciego De Avila, Cuba, 69400
  • Tel.: 53 33 30 44 00
  • Email : comercial@pullmancayococo.tur.cu
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room, wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Pool(s) (exclusive use of the pool with Bali beds & 2 hydro-massage areas)
  • Spa (30% discount in the SPA services)
  • Laundry (Express service)
  • Room service (24 hours)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room, wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Pool(s) (exclusive use of the pool with Bali beds & 2 hydro-massage areas)
  • Spa (30% discount in the SPA services)
  • Laundry (Express service)
  • Room service (24 hours)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room, wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Pool(s) (exclusive use of the pool with Bali beds & 2 hydro-massage areas)
  • Spa (30% discount in the SPA services)
  • Laundry (Express service)
  • Room service (24 hours)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room ( wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Exclusive use of the pool with Bali beds & 2 hydro-massage areas
  • Spa discount of 30% on the services
  • Laundry (Express service)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
  • Butler service In The room category The Collection Golden Villa only
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room ( wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Exclusive use of the pool with Bali beds & 2 hydro-massage areas
  • Spa discount of 30% on the services
  • Laundry (Express service)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
  • Butler service In The room category The Collection Golden Villa only
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3/week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited)
  • Snacks (24 hours)
  • Buffet breakfast, lunch and dinner
  • Drinks
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Family Collection inclusions *:
  • Part of: Kids Promotion / Single Parent
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
* Included with "Deluxe Lagoon View Room", "Deluxe Garden View Room", "Deluxe Partial Ocean View Room" and "Deluxe Ocean Front Room" only
The Collection inclusions *:
  • Check-in (personalized check-in/check-out)
  • Welcome cocktail upon arrival and refreshing towels
  • Turn-down service
  • Concierge service (24 hours)
  • WiFi (1 hour / day in public areas & rooms)
  • Exclusive Gourmet restaurant, pool snack bar & lobby bar
  • À la carte dinners (Guaranteed reservation in the other section of the hotel)
  • Bottle (One spirit bottle of your choice in the room ( wine, whisky, vodka or rum)
  • Manager’s cocktail party (Personal invitation to the weekly cocktail with canapés)
  • Exclusive use of the pool with Bali beds & 2 hydro-massage areas
  • Spa discount of 30% on the services
  • Laundry (Express service)
  • Bath amenities (Deluxe)
  • Late check-out (Personalized and until 15:00, upon availability)
  • Butler service In The room category The Collection Golden Villa only
* Included with "The Collection Junior Suite", "The Collection Suite" and "The Collection Golden Villa" only
Rooms
Ø
  • For your comfort, each room offers :
  • Deluxe Lagoon View Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 40 m²
    • Lagoon Side
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 3/4 beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Deluxe Garden View Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 40 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 3/4 beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Deluxe Partial Ocean View Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 40 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 3/4 beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Deluxe Ocean Front Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 40 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 3/4 beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • The Collection Junior Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • The Collection inclusions (Season 2016-2017)
    • The Collection inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 49 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 3/4 beds
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Luxury Collection inclusions
    • The Collection inclusions
  • The Collection Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • The Collection inclusions (Season 2016-2017)
    • The Collection inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • 110/120 and 220/240 volts
    • Size of the room : 86 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 3/4 beds
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    •  
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Luxury Collection inclusions
    • The Collection inclusions
    Guest's Toilet 2 Satellite Flat Pannel TV
  • The Collection Golden Villa > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • The Collection inclusions (Season 2016-2017)
    • The Collection inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • 110/120 and 220/240 volts
    • Size of the room : 212 m²
    • Oceanfront
    • Up to 6 people :
      • Maximum 6 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 3/4 beds (1st room)
    • 1 king-size bed or 2 twin beds (2nd room)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Fully-equipped kitchen
    • Telephone
    • Luxury Collection inclusions
    • The Collection inclusions
    Guest's Toilet 2 Satellite Flat Pannel TV Butler's Service Area Private Sauna and Pool (31m2) Large Private Terrace with Private Gardens and Gazebo
Sports / Activities
Ø

Sports

  • Kayaking
  • Non-motorized water sports
  • Snorkeling
  • Tennis
    • 1 tennis court(s)
    • Night Tennis
    • Tennis Pro

Activities

  • Aerobics
  • Board games
  • Fitness center
  • Spanish lessons
  • Stretching sessions
Internet
Ø

WiFi available in :

  • Lobby ($)

Internet for Business ($)

Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Luxury Collection
Ø
Sun-Soaked Splendour

Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. You’ll be pampered with gourmet cuisine, beach butlers who’ll never leave you cocktail-less, dreamy à la carte pillow menus and exquisite settings for that perfect Instagram selfie. Feast, relax and sleep in luxury until you realize, I could get used to this life.

BENEFITS EXCLUSIVE TO TRANSAT
Free access to airport VIP lounges
Upgrade to Option Plus on Air Transat. For information on Option Plus, visit Travel Information
Private roundtrip transfers (not available at some hotels)

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining
Access to spa facilities1
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium-brand drinks
24-hour room service
Beach towels in the room upon arrival
Bathrobes and slippers in the room
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba
Where available.
2 Features may vary from one hotel to the other.
 Instead of a fruit platter, some resorts may offer chocolate or other delicacies.

To find out to see which specific inclusions apply to this hotel, please refer to "Luxury Collection" Inclusions in the "Inclusions" section.  
 
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Cobo
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Dinner: 6:00 pm - 10 pm
    • El Asador
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
      NOT OPEN YET
    • El Carey
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Buffet Restaurant
      • Evening dress code: Casual
      Lunch: A la carte 12:30 pm - 3 pm
      Snacks: A la carte 11 pm - 6 am
    • El Gourmet
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Gourmet
      • Dinner : À la Carte Gourmet ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      This adults-only restaurant situated in The collection Section, is included for clients in Junior Suite, Suite or Golden Villa.
      Breakfast: 7:30 am - 10:30 am
      Dinner: 6:00 pm - 10 pm
    • El Monte-Carlo
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      This adults-only restaurant situated in The Collection section, is included for clients in Junior Suite, Suite or Golden Villa.
      Breakfast: 7:30 am - 10:30 am
      Snacks a la carte: 12 pm - 12 am
    • La Coloradas
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
      Breakfast: 7:30 am - 10:30 am
      Lunch: 1 pm - 3 pm
      Dinner: 6:30 pm - 10 pm
    • La Perla
      Image bar
      • Dinner : À la Carte International
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Dinner: 6:00 pm - 10 pm
    • Tocororo
      Image bar
      • Dinner : À la Carte Cajun-Creole
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Dinner: 6:00 pm - 10 pm
  • Bar(s)

    • Polimita
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      24 hours
    • El Torcedor
      Image bar
      • Cigar lounge
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      Air conditioned
    • Aqua Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Alicea
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      NOT OPEN YET
    • Céfiro
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Levante
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Las Olas
      Image bar
      • Disco
      • Opening time : 22:30
      • Closing time : 02:00
      • Local drinks
      • International drinks
      Air conditioned
    • El Cabaret
      Image bar
      • Location : Pool
      • Opening time : 20:00
      • Closing time : 22:30
      • Local drinks
      • International drinks
    • Sports Bar
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      NOT OPEN YET
    • El Monte-Carlo
      Image bar
      • Location : Pool
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      This adults-only bar situated in The Collection section is included for clients in Junior Suite, Suite or Golden Villa.
      Open 24 hours/day.
    • Los Elisios
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      This adults-only bar situated in The Collection Section, is included for clients in Junior Suite, Suite or Golden Villa.
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 2 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)
Excursions ($)2
Ø

Cayo Coco

Aquatic Excursion
Cultural Excursions
Special offers
Ø
  • 2 children under 5 stay and eat free (2016-2017)

      • For travel between November 1, 2016 and October 31, 2017
  • Single Parent Special (2016-2017)

      • For travel between November 1, 2016 and October 31, 2017
  • Reduced rate for children staying in separate room (2016-2017)

      • For travel between November 1, 2016 and October 31, 2017
  • 2 children under 5 stay and eat free (2017-2018)

      • For travel between November 1, 2017 and October 31, 2018
  • Single Parent Special (2017-2018)

      • For travel between November 1, 2017 and October 31, 2018
  • Reduced rate for children staying in separate room (2017-2018)

      • For travel between November 1, 2017 and October 31, 2018
Ratings
0000) 1629 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Amazing vacation 0000¼ July 24, 2017

  • Just WOW !!! went for a friend wedding.... the place and service was just so amazing. Was also happy to see one of the bartender in the lobby Yoisy that I had her good service in the past. The rooms...
  • sandrac20172017

Travel snob 0000¼ July 24, 2017

  • I read a ton of these reviews before booking and after. I will try to write about some things that aren't commonly written. Overall a good stay! We would go back. Went for 3 nights/ 4 full days from...
  • J3096EKpeterd

Wonderful 00000 July 24, 2017

  • There was 8 of us travelling. We requested our rooms close together, and that's what we got. The rooms were cleaned daily, and cleaned well. We were in room 21214, and if we were in our room when the...
  • Lila1968
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.