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Formerly the Allegro Club Cayo Guillermo, this charming resort is located Beachfront in Cayo Guillermo, In an ideal area for kite surfing and approximately 40 km from the Cayo Coco airport.
Hotel details
Minimum age
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  • Some section only
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Sport equipment

  • February 23, 2017 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.
About your Hotel
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Hotel Location

  • Approximately 40 km from Jardines del Rey Airport - Cayo Coco
  • Beachfront

Hotel Description

  • Minimum age required - Some section only
  • 280 rooms

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 2 bar(s)
  • Fitness center
  • Playground
  • Evening entertainment
  • Doctor on site ($)
  • 2 tennis court(s)
  • Nurse on site ($)
  • WiFi available in :
    • Lobby ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old

Hotel Contact Information

  • Sercotel Club Cayo Guillermo 3.5*
  • Jardines del Rey, Ciego de Avila, Cayo Guillermo, Cuba, 69400
  • Tel.: 5333301712
  • Email : jefe.ventas@sercotelclubcayoguillermo.tur.cu
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion No single supplement (restrictions may apply)
  • Communal table for sharing meals
  • Happy hour weekly (restrictions may apply)
  • Room service (free, where available)
* Included with "Standard Solo Collection" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion No single supplement (restrictions may apply)
  • Communal table for sharing meals
  • Happy hour weekly (restrictions may apply)
  • Room service (free, where available)
* Included with "Standard Solo Collection" only

For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Room service (free, where available)
* Included with "Standard Solo Collection" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Room service (free, where available)
* Included with "Standard Solo Collection" only
Rooms
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  • For your comfort, each room offers :
  • Standard Room > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Standard Solo Collection > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 1 people :
      • Maximum 1 adults
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
    • Solo Collection inclusions
  • Ocean View Room > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 2 double beds
    • Balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
  • Bungalow > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Junior Suite > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Sea View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Living area
    • Balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • Amenities (VIP)
Sports / Activities
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Sports

  • Archery
  • Basketball
  • Kayaking
  • Kite surfing ($)
  • Snorkeling
  • Soccer
  • Tennis
    • 2 tennis court(s)

Activities

  • Aquafitness
  • Fitness center
  • Giant chess board
  • Pedal boats
  • Pool tables
Internet
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WiFi available in :

  • Lobby ($)
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Los Corales
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Semi-formal
    • La Trattoria
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
    • La Patana
      Image bar
      • Lunch : Beach Restaurant
      • Dinner : À la Carte Caribbean
      • Reservation required
      • Evening dress code: Formal
    • Cojimar
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • Ranchón playa La Patana
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
  • Bar(s)

    • Hemingway
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
    • Cojimar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
Wedding / Honeymoon
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Wedding package ($)

  • Ceremonies, dinners and private parties
Special offers
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  • 1 child under 12 stays and eats free (2016-2017)

      • For travel between November 1, 2016 and October 31, 2017
  • 1 child under 12 stays and eats free (2017-2018)

      • For travel between November 1, 2017 and October 31, 2018
Solo Collection
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Vacations just for you

Travelling solo means you never have to compromise. Whether you want to laze by the pool, practise your Sun Salutation on the beach or take part in hotel activities, the choice is yours!

Our Solo Collection compiles resorts that cater to people like you, who want to enjoy their vacation the way they see fit. This way, it will be easy for you to make friends whenever you feel like having a little company.

Solo Collection Benefits
No SINGLE SUPPLEMENT * 
Free WIFI ** 
COMMUNAL TABLE for sharing meals
WEEKLY HAPPY HOUR with Transat clients
Free ROOM SERVICE **

* Limited number of rooms.
** Where available.

May be available with some room categories, according to the property
Ratings
000)¼ 484 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews
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Excellent vacation, very satisfied. 00000 April 25, 2017

  • Just got back from the Sercotel. Cannot beat this hotel for the price paid. The beach is amaizing, the hotel is well maintained and the staff very nice. My wife and I are kitesurfers and we believe...
  • CabrinhaKitesurfer

Dangerous Beach at Sercotel , Between Kite Surfers and people in water no Surveillance!!! 000¼¼ April 25, 2017

  • First let me start off by saying this hotel has absolutely no surveillance on their beach front, there are a dozen of kite surfers at all times during the day , and I repeat, the kite surfers do not...
  • eddielupu

15 times in 5 years. 00000 April 18, 2017

  • I've been to this hotel 15 times in the last 5 years. Everytime I come back they have improved on something, whether it be renovations or additional services. I've seen the same familiar faces each...
  • Tones180
Transat rating
888*²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.