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Formerly the Allegro Club Cayo Guillermo, this charming resort is located Beachfront in Cayo Guillermo, In an ideal area for kite surfing and approximately 40 km from the Cayo Coco airport.
Hotel details
Minimum age
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  • Some section only
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Sport equipment

  • February 23, 2017 :

    Please take note that all passengers traveling with sport equipment (bike, kite surf, etc.) must pay a supplement before departure for the handling of the equipment at destination.
    Note that fees of 15 CUC – 25 CUC per stay are applicable at destination for kite surfing. Please inquire to your destination representative.

Brochure Erratum(s)

  • Please take note of the following change in our brochure 2017-2018.

    November 23, 2017:
    The name of the club is Prestige Club, not Privilege Club.
About your Hotel
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Hotel Location

  • Approximately 40 km from Jardines del Rey Airport - Cayo Coco
  • Beachfront

Hotel Description

  • Minimum age required - Some section only
  • 280 rooms

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 2 bar(s)
  • Fitness center
  • Playground
  • Evening entertainment
  • Doctor on site ($)
  • 2 tennis court(s)
  • -
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old

Hotel Contact Information

  • Sercotel Club Cayo Guillermo 3*
  • Jardines del Rey, Ciego de Avila, Cayo Guillermo, Cuba, 69400
  • Tel.: 5333301712
  • Email : jefe.ventas@sercotelclubcayoguillermo.tur.cu
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Room service (free, where available)
* Included with "Standard Solo Collection" only
Club inclusions *:
  • Exclusive section (for adults only)
  • Exclusive check-in and late check-out (until 3h pm, subject to availability)
  • Welcome cocktail upon arrival
  • Exclusive pool and beach area with bar service
  • Beach towels in room upon arrival
  • Bottle of rum in room upon arrival
  • À la carte dinners (1 extra dinner/week, reservations required) for a total of 3
* Included with "Prestige Club Bungalow" and "Prestige Club Ocean View Bungalow" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners twice a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited (house wine included)
  • Evening entertainment
  • Non-motorized water sports (select)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Solo Collection inclusions *:
  • Promotion (no single supplement, restrictions may apply)
  • Communal table for sharing meals
  • Room service (free, where available)
* Included with "Standard Solo Collection" only
Club inclusions *:
  • Exclusive section (for adults only)
  • Exclusive check-in and late check-out (until 3h pm, subject to availability)
  • Welcome cocktail upon arrival
  • Exclusive pool and beach area with bar service
  • Beach towels in room upon arrival
  • Bottle of rum in room upon arrival
  • À la carte dinners (1 extra dinner/week, reservations required) for a total of 3
* Included with "Prestige Club Bungalow" and "Prestige Club Ocean View Bungalow" only
Rooms
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  • For your comfort, each room offers :
  • Standard Room > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Standard Solo Collection > Ø

    Inclusions
    • Solo Collection inclusions (Season 2017-2018)
    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 1 people :
      • Maximum 1 adults
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
    • Solo Collection inclusions
  • Ocean View Room > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 2 double beds
    • Balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
  • Bungalow > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Junior Suite > Ø

    • In-room safe ($)
    • Satellite TV
    • 220/240 volts
    • Sea View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Living area
    • Balcony or terrace
    • Bathroom with shower only
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • Amenities (VIP)
  • Prestige Club Bungalow > Ø

    Inclusions
    • Club inclusions (Season 2017-2018)
    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Prestige Club section is adults only.
    • Individual air-conditioning
    • Hairdryer
    • Telephone
    • Club inclusions
  • Prestige Club Ocean View Bungalow > Ø

    Inclusions
    • Club inclusions (Season 2017-2018)
    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Privilege Club section is adults only.
    • Individual air-conditioning
    • Hairdryer
    • Telephone
    • Club inclusions
Sports / Activities
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Sports

  • Archery
  • Basketball
  • Kayaking
  • Kite surfing ($)
  • Snorkeling
  • Soccer
  • Tennis
    • 2 tennis court(s)

Activities

  • Aquafitness
  • Fitness center
  • Giant chess board
  • Pedal boats
  • Pool tables
Internet
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WiFi available in :

  • Lobby ($)
Solo Collection
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Your Vacation, Your Way

The South is your oyster when travelling solo. Kick up your heels in salsa classes. Swap your dancing shoes for fins and snorkel among colourful fish at the beach. Go ahead and order that plate of empanadas in your room at 3 a.m., no one is stopping you! Make new friends, blaze out of your comfort zone… or stay in it! The choice is yours because this is your vacation. Another serving of empanadas, please!

BENEFITS

No single supplement * 
Free WIFI ** 
Communal table for sharing meals **
Free room service **

* Limited number of rooms.
** Where available, in designated area.

To find out to see which specific inclusions apply to this hotel, please refer to "Solo Collection" Inclusions in the "Inclusions" section.
 
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Los Corales
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Semi-formal
    • La Trattoria
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
    • La Patana
      Image bar
      • Lunch : Beach Restaurant
      • Dinner : À la Carte Caribbean
      • Reservation required
      • Evening dress code: Formal
    • Cojimar
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • Ranchón playa La Patana
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
  • Bar(s)

    • Hemingway
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
    • Cojimar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
Wedding / Honeymoon
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Wedding package ($)

  • Ceremonies, dinners and private parties
Excursions ($)1
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Cayo Guillermo

Aquatic Excursion
Special offers
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  • 1 child under 12 stays and eats free (2017-2018)

      • For travel between November 1, 2017 and October 31, 2018
Ratings
000)¼ 575 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews
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CLEANED UP......PAINTED UP....READY FOR YOU TO VISIT 00000 December 11, 2017

  • Thanks to all the hard working men and women of this resort, the majority of rooms are open and all other amenities are awaiting your arrival. This is our second trip in a year to this resort and it...
  • Ontheroadagain96

Not what we expected 0¼¼¼¼ December 11, 2017

  • We stayed for 2 nights at the Sercotel. Beach and the area is lovely but the resort need some investment, clean up, work and follow up with need of the guests. My room had only 2 bath towels, no...
  • joseg572

Better then ever 00000 December 10, 2017

  • We just arrived home from Sercotel and can't say enough about how wonderful it looks. After Irma we were worried what the area would be like after the hurricane. We could not believe the pictures...
  • NKahsheLake01
Transat rating
888²²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.