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The Family Concierge by Paradisus is located directly on one of the area's finest beaches, approximately 30 km from the airport. This brand new section within the Paradisus Varadero complex (scheduled to open fall 2016) offers 284 elegant rooms.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • 220 V (adaptor required) at most hotels.
  • All American bank’s issued cards and traveller’s cheques are not accepted in Cuba. There are no automatic teller machines in Cuba.
  • It is forbidden to bring receiver-transmitters (walkie-talkies) into Cuba.
  • Some services might not be available in Cuba during summer.
  • If you travel with sports equipment such as a bike, golf or kite board, a special transfer must be reserved prior to departure (fees apply).

Mandatory Information: Ranchon construction

  • May 9, 2017:

    Renovations in the hotel are expected or in process.

    Dates: May 8 until August 15, 2017
    Type of renovations: A beach Ranchon will be built from May 8 to August 15, 2017.
    The area under construction will be fenced. The rooms close to the construction and the access to the beach will not be affected and the visual impact and noise will be minimal.
     
    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations.
    We apologize in advance for any inconvenience this situation may cause you during your stay.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.

    August 3, 2016:
    There are 3 à la carte restaurants.
About your Hotel
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Hotel Location

  • Approximately 46 km from Juan Gualberto Gómez Airport - Varadero
  • Beachfront
  • Close to cultural site
  • Area: Varadero Beach
  • Metro:
  • District:

Hotel Description

  • 284 rooms

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 3 pool(s)
  • 4 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 3 tennis court(s)
  • WiFi available in :
    • Lobby
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 4:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Family Concierge by Paradisus 5*
  • Autopista Sur, Playa Francés, Varadero, Matanzas Cuba, 42200
  • Tel.: 45668700
  • Fax : 45668705
  • Email : paradisus.varadero@meliacuba.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Introduction to scuba diving in pool 3 times per week
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Access to Paradisus Varadero.
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Part of: For the Little Ones and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Family Concierge inclusions :
  • WiFi in rooms and designated areas
  • Exclusive check-in and late check-out (until 2pm)
  • Butler service
  • Welcome gift
  • Pillow menu (for kids and for parents)
  • Complimentary Paradisus kit for kids
  • Room service (24h)
  • Bathrobes and slippers in room (for kids and for parents)
  • Bath amenities (for kids and for parents)
  • Turn-down service daily, for kids with milk and cookies
  • Massage discount (20%)
  • Access to YHI Spa hydrothermal circuit, once/person/stay
  • Golf (unlimited)
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Introduction to scuba diving in pool 3 times per week
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Access to Paradisus Varadero.
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Part of: For the Little Ones and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Family Concierge inclusions :
  • WiFi in rooms and designated areas
  • Exclusive check-in and late check-out (until 2pm)
  • Butler service
  • Welcome gift
  • Pillow menu (for kids and for parents)
  • Complimentary Paradisus kit for kids
  • Room service (24h)
  • Bathrobes and slippers in room (for kids and for parents)
  • Bath amenities (for kids and for parents)
  • Turn-down service daily, for kids with milk and cookies
  • Massage discount (20%)
  • Access to YHI Spa hydrothermal circuit, once/person/stay
  • Golf (unlimited)
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Access to Paradisus Varadero.
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Part of: For The Little Ones, Big Fun for Big Families / Multigeneration Vacations
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 17)
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
Family Concierge inclusions :
  • WiFi in rooms and designated areas
  • Exclusive check-in and late check-out (until 2pm)
  • Butler service
  • Welcome gift
  • Pillow menu (for kids and for parents)
  • Complimentary Paradisus kit for kids
  • Room service (24h)
  • Bathrobes and slippers in room (for kids and for parents)
  • Bath amenities (for kids and for parents)
  • Turn-down service daily, for kids with milk and cookies
  • Massage discount (20%)
  • Access to YHI Spa hydrothermal circuit, once/person/stay
  • Golf (unlimited)
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, 24h)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, 24h)
  • Snacks 24-hour
  • Buffet breakfast, lunch and dinner
  • Scuba diving (certified divers, 1 dive per day, except Sundays)
  • Access to Paradisus Varadero.
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Part of: For The Little Ones, Big Fun for Big Families / Multigeneration Vacations
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 0 to 17)
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
Family Concierge inclusions :
  • WiFi in rooms and designated areas
  • Exclusive check-in and late check-out (until 2pm)
  • Butler service
  • Welcome gift
  • Pillow menu (for kids and for parents)
  • Complimentary Paradisus kit for kids
  • Room service (24h)
  • Bathrobes and slippers in room (for kids and for parents)
  • Bath amenities (for kids and for parents)
  • Turn-down service daily, for kids with milk and cookies
  • Massage discount (20%)
  • Access to YHI Spa hydrothermal circuit, once/person/stay
  • Golf (unlimited)
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
Rooms
Ø
  • For your comfort, each room offers :
  • Family Concierge Junior Suite > Ø

    Inclusions
    • Family Concierge inclusions (Season 2016-2017)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 twin beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Concierge inclusions
  • Family Concierge Junior Suite Garden Swim-Up > Ø

    Inclusions
    • Family Concierge inclusions (Season 2016-2017)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 58 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 twin beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Concierge inclusions
  • Family Concierge One Bedroom Master Suite > Ø

    Inclusions
    • Family Concierge inclusions (Season 2016-2017)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 113 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Concierge inclusions
  • Family Concierge Two Bedroom Master Suite > Ø

    Inclusions
    • Family Concierge inclusions (Season 2016-2017)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 220/240 volts
    • Size of the room : 171 m²
    • Pool View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 twin beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Concierge inclusions
Sports / Activities
Ø

Sports

  • Archery
  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Sailing
  • Snorkeling ($)
  • Tennis
    • 3 tennis court(s)
    • Night Tennis
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Bingo
  • Board games
  • Catamaran
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Giant chess board
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Pedal boats
  • Petanque
  • Pilates
  • Ping-pong
  • Pool tables
  • Scuba Diving
  • Spanish lessons
  • Stretching sessions
  • Tai Chi
  • Video games
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby

Internet for Business ($)

Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe..

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Gaby Family Concierge
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Market Grill Family Concierge
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Bana Family Concierge
      Image bar
      • Dinner : À la Carte Fusion
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Fuego Family Concierge
      Image bar
      • Dinner : À la Carte French
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • Lunas Family Concierge
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Sky Bar Family Concierge
      Image bar
      • Location : Theatre
      • Opening time : 08:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Avenue Bar Family Concierge
      Image bar
      • Snack
      • Opening time : 18:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Sunrise Bar Family Concierge
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Sunset Grill Family Concierge
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
Kids
Ø
  • Baby Club (ages 1 to 4)
  • Kids' Club (ages 5 to 12)
  • Teen Club (ages 13 to 17)
  • 2 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Varadero Golf Club

Designed by Les Forber
Varadero
5345668482
5345668481
info@varaderogolfclub.com
  • Golf Course near the property
  • 18 holes
  • Lockers
  • Par 72
  • 6 856 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Teaching pro ($)
  • Club house ($)
Golf package included
Golf package included
  • Unlimited golf/adult/stay (available with Family Concierge room categories)
  • Transportation to and from golf course (not included)
  • Golf cart (mandatory, $)
  • Package available from May 1, 2016, for a minimum 7-night stay
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
Scuba diving package ($)
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Spa package ($)
Wedding / Honeymoon
Ø

Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Excursions ($)6
Ø

Varadero

Adventure Tours and Excursions
Aquatic Excursion
Special offers
Ø
  • Resort Credit (2016-2017)

      • Book between until October 31, 2017 for stays between May 1, 2017 to  October 31, 2017.
        •For stays of 4 to 6 nights: 550 USD in Resort Credits
        •For stays of 7 nights or longer: 1000 USD in Resort Credits
        Valid for a Room upgrade, Services at Yhi Spa, off-menu drinks, specialist dinners and various other options depending on the resort.
        Some restrictions may apply.
      • Applicable for travel between May 1, 2017 and October 31, 2017
Ratings
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.