back
Located on the east coast of the country, 40 km from the Punta Cana airport, Excellence El Carmen is surrounded by a beautiful palm grove, bordering a Caribbean beach of fine golden sands.
Hotel details
Minimum age
Ø
  • Full hotel
  • Minimum age required : 18
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • During the Holy Week, please take note that all watersports in the Dominican Republic will be suspended.
    As per new legislation, all discotheques open to the public are to shut down at midnight from Monday to Friday and 2 am on Saturday and Sunday. This may result in various discotheques being closed until further notice. For the hotels that have a discotheque dedicated only to hotel clientele, regular operation hours are maintained. Furthermore, for the casinos that remain open until 4 am, no alcohol is served after midnight on weekdays and after 2 am on weekends.
About your Hotel
Ø

Hotel Location

  • Approximately 40 km from Punta Cana International Airport
  • Beachfront
  • Area: Uvero Alto Area
  • District: Punta Cana

Hotel Description

  • Minimum age required - Full hotel
  • 492 rooms

Services

  • 23 pool(s)
  • 11 restaurant(s)
  • 16 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • WiFi available in :
    • The entire complex
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Convention centre
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Private beach
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Excellence El Carmen 5*
  • Playas de Uvero Alto, Punta Cana, La Altagracia Dominican Republic
  • Tel.: 18096859880
  • Fax : 18094680657
  • Email : elcarmen@excellence-resorts.com
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Bathrobes and slippers in room
  • Daily activities program
  • Daily sports
  • Disco (admission, drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks, beer and snacks)
  • Non-motorized water sports (select)
  • Phone calls to Canada
  • Room service (24 hour)
  • Select international brand drinks (unlimited)
  • Selected international drinks
  • Snacks
  • Turn-down service
  • Waiter service at the pool/beach
  • Buffet breakfast, lunch and dinner daily
  • Horseback riding (30 minutes/stay, subject to availability)
  • Service of a representative at destination
  • Honeymoon package
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat (subject to availability)
  • Private transfer between the airport and hotel (package only)
* Included with "Junior Suite Pool View Luxury Collection", "Junior Suite Ocean View Luxury Collection", "Suite Pool View Luxury Collection", "Junior Swim-Up Suite Luxury Collection", "Terrace Suite with Plunge Pool Luxury Collection", "Junior Suite with Private Pool Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection", "Suite with Private Pool and Garden Luxury Collection", "Excellence Club Junior Suite Ocean View Luxury Collection", "Excellence Club Junior Swim-Up Suite Luxury Collection", "Excellence Club Junior Suite with Private Pool Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View Luxury Collection", "Excellence Club Beachfront Honeymoon Swim-Up Suite Luxury Collection" and "Exc Club Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection" only
Excellence Club inclusions *:
  • Exclusive check-in
  • Early check-in and late check-out (subject to availability)
  • Private club from 7 am to 11 pm
  • Private bar at Lounge
  • Private restaurant for breakfast and dinner at Lounge
  • VIP room amenities curtesy of Bvlgari
  • Newspaper in room daily
  • Private beach area with waiter service
  • Bottle of sparkling wine in room upon arrival
  • Fruit basket in room upon arrival
  • Spa 1 Aqua wellness treatment/person/stay
* Included with "Excellence Club Junior Suite Ocean View", "Excellence Club Junior Suite Ocean View Luxury Collection", "Excellence Club Junior Swim-Up Suite", "Excellence Club Junior Swim-Up Suite Luxury Collection", "Excellence Club Junior Suite with Private Pool", "Excellence Club Junior Suite with Private Pool Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View Luxury Collection", "Excellence Club Beachfront Honeymoon Swim-Up Suite", "Excellence Club Beachfront Honeymoon Swim-Up Suite Luxury Collection", "Excellence Cub Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool" and "Exc Club Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Bathrobes and slippers in room
  • Daily activities program
  • Daily sports
  • Disco (admission, drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks, beer and snacks)
  • Non-motorized water sports (select)
  • Phone calls to Canada
  • Room service (24 hour)
  • Select international brand drinks (unlimited)
  • Selected international drinks
  • Snacks
  • Turn-down service
  • Waiter service at the pool/beach
  • Buffet breakfast, lunch and dinner daily
  • Horseback riding (30 minutes/stay, subject to availability)
  • Service of a representative at destination
  • Honeymoon package
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat (subject to availability)
  • Private transfer between the airport and hotel (package only)
* Included with "Junior Suite Pool View Luxury Collection", "Junior Suite Ocean View Luxury Collection", "Suite Pool View Luxury Collection", "Junior Swim-Up Suite Luxury Collection", "Terrace Suite with Plunge Pool Luxury Collection", "Junior Suite with Private Pool Luxury Collection", "Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection", "Suite with Private Pool and Garden Luxury Collection", "Excellence Club Junior Suite Ocean View Luxury Collection", "Excellence Club Junior Swim-Up Suite Luxury Collection", "Excellence Club Junior Suite with Private Pool Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View Luxury Collection", "Excellence Club Beachfront Honeymoon Swim-Up Suite Luxury Collection" and "Exc Club Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection" only
Excellence Club inclusions *:
  • Exclusive check-in
  • Early check-in and late check-out (subject to availability)
  • Private club from 7 am to 11 pm
  • Private bar at Lounge
  • Private restaurant for breakfast and dinner at Lounge
  • VIP room amenities curtesy of Bvlgari
  • Newspaper in room daily
  • Private beach area with waiter service
  • Bottle of sparkling wine in room upon arrival
  • Fruit basket in room upon arrival
  • Spa 1 Aqua wellness treatment/person/stay
* Included with "Excellence Club Junior Suite Ocean View", "Excellence Club Junior Suite Ocean View Luxury Collection", "Excellence Club Junior Swim-Up Suite", "Excellence Club Junior Swim-Up Suite Luxury Collection", "Excellence Club Junior Suite with Private Pool", "Excellence Club Junior Suite with Private Pool Luxury Collection", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View", "Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View Luxury Collection", "Excellence Club Beachfront Honeymoon Swim-Up Suite", "Excellence Club Beachfront Honeymoon Swim-Up Suite Luxury Collection", "Excellence Cub Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool" and "Exc Club Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection" only
Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite Run of the house > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite Run of the house Luxury Collection > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite Pool View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite Pool View Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Pool View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser
    • Phone calls to Canada
    • VIP room amenities
    • In-room premium liquor
  • Junior Suite Ocean View Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser
    • Phone calls to Canada
    • VIP room amenities
    • In-room premium liquor
  • Suite Pool View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Suite Pool View Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Swim-Up Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
    • Hammock
  • Junior Swim-Up Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
    • Hammock
  • Terrace Suite with Plunge Pool > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Terrace Suite with Plunge Pool Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite with Private Pool > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 102 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Junior Suite with Private Pool Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 102 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Two-Storey Rooftop Terrace Suite with Plunge Pool > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
  • Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
  • Suite with Private Pool and Garden > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 84 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • 1 sofa in the living area
    • Closed living room
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Suite with Private Pool and Garden Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 84 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • 1 sofa in the living area
    • Closed living room
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Excellence Club Junior Suite Ocean View > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
  • Excellence Club Junior Suite Ocean View Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 74 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
  • Excellence Club Junior Swim-Up Suite > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
    • Hammock
  • Excellence Club Junior Swim-Up Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 88 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Espresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
    • Hammock
  • Excellence Club Junior Suite with Private Pool > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 102 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Excellence Club Junior Suite with Private Pool Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 102 m²
    • Pool View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Excellence Club Two-Storey Rooftop Terrace Suite with Plunge Pool Ocean View Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 148 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • VIP room amenities
  • Excellence Club Beachfront Honeymoon Swim-Up Suite > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 102 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Butler service for luggage
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • Check-in in room
  • Excellence Club Beachfront Honeymoon Swim-Up Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 93 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Butler service for luggage
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • Check-in in room
  • Excellence Cub Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool > Ø

    Inclusions
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 232 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Terrace with plunge pool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Butler service for luggage
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • Check-in in room
  • Exc Club Beachfront Honeymoon Two-Storey Rooftop Terrace Suite with Plunge Pool Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • Excellence Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • Size of the room : 167 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool in room
    • Terrace with plunge pool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Excellence Club inclusions
    • Bathrobes and slippers in room
    • Butler service for luggage
    • Coffee-maker Nespresso machine
    • Concierge service from 7 am to 11 pm
    • In-room liquor dispenser with premium liquor
    • Phone calls to Canada
    • Check-in in room
Sports / Activities
Ø

Sports

  • Archery
  • Basketball
  • Deep sea fishing ($)
  • Jogging track
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Squash
  • Tennis
    • 1 tennis court(s)
  • Volleyball

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Board games
  • Cooking lessons
  • Dance lessons
  • Darts
  • Fitness center
  • Horseback riding nearby
  • Introduction to scuba diving in pool
  • Ping-pong
  • Pool tables
  • Spanish lessons
  • Yoga
Internet
Ø

WiFi available in :

  • The entire complex
Luxury Collection
Ø
Sun-Soaked Splendour

Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. You’ll be pampered with gourmet cuisine, beach butlers who’ll never leave you cocktail-less, dreamy à la carte pillow menus and exquisite settings for that perfect Instagram selfie. Feast, relax and sleep in luxury until you realize, I could get used to this life.

BENEFITS EXCLUSIVE TO TRANSAT
Free access to airport VIP lounges
Upgrade to Option Plus on Air Transat. For information on Option Plus, visit Travel Information
Private roundtrip transfers (not available at some hotels)

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining
Access to spa facilities3
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium-brand drinks
24-hour room service
Beach towels in the room upon arrival
Bathrobes and slippers in the room
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba
Where available.
2 Subject to availability.
3 Features may vary from one hotel to the other.
4 Instead of a fruit platter, some resorts may offer chocolate or other delicacies.

To find out to see which specific inclusions apply to this hotel, please refer to "Luxury Collection" Inclusions in the "Inclusions" section.  
 
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Agave
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Semi-formal
    • Spice
      Image bar
      • Dinner : À la Carte Asian
      • Evening dress code: Semi-formal
      With Teppanyaki stations
    • Chez Isabelle
      Image bar
      • Dinner : À la Carte French
      • Evening dress code: Semi-formal
    • Flavor Market
      Image bar
      • Dinner : À la Carte Tapas
      Specializing in pairing gourmet tasting menus with variety of fine wines
    • The Grill
      Image bar
      • Dinner : À la Carte Steakhouse
      • Evening dress code: Semi-formal
    • Oregano
      Image bar
      • Lunch : À la Carte Trattoria
      • Dinner : À la Carte Italian
    • The Lobster house
      Image bar
      • Breakfast : À la Carte Breakfast
      • Lunch : Grill
      • Dinner : À la Carte Seafood
      • Evening dress code: Semi-formal
    • Basmati
      Image bar
      • Dinner : À la Carte Indian
      • Evening dress code: Semi-formal
    • The Kitchen Table
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Evening dress code: Casual
    • Magna
      Image bar
      • Breakfast : À la Carte Breakfast
      • Dinner : À la Carte Dinner
      Exclusive for Excellence Club clients
    • Las Olas
      Image bar
      • Lunch : Grill
      Beach Snack grill
  • Bar(s)

    • Sports bar
      Image bar
      • Sports Bar
      • Local drinks
      • International drinks
    • Theater bar
      Image bar
      • Location : Theatre
      • Local drinks
      • International drinks
    • Cigar Lounge
      Image bar
      • Cigar lounge
      • Local drinks
      • International drinks
      • Premium drinks
    • Coffee House
      Image bar
      • Coffee Shop
    • Fruit Juice Bar
      Image bar
      • Juice Bar
    • Chill-Out Lounge
      Image bar
      • Trendy Bar
      • Local drinks
      • International drinks
    • Piano-Disco Bar
      Image bar
      • Piano Bar
      • Local drinks
      • International drinks
    • Bar Excellence Club Lounge
      Image bar
      • Lounge
      • Local drinks
      • International drinks
      • Premium drinks
      Exclusive for Excellence Club clients
    • Beach Sand Bar
      Image bar
      • Location : Beach
      • Local drinks
      • International drinks
    • Lobby Bar 1
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
      • Premium drinks
    • Lobby Bar 2
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
      • Premium drinks
    • Swim-up Pool Bar
      Image bar
      • Location : Swim-up
      • Local drinks
      • International drinks
    • Pool Bar
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
    • Excellence Club Pool Bar 1
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
      Exclusive for Excellence Club clients
    • Excellence Club Pool Bar 2
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
      Exclusive for Excellence Club clients
Spa
Ø

Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
Wedding / Honeymoon
Ø

Free honeymoon package


Ratings
0000) 1770 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Chill week 000¼¼ November 21, 2017

  • Having had a very hard year we decided that this hotel would provide a chilling backdrop for a week of indulgence. Having stayed twice at excellence riviera maya and being very impressed by standards...
  • yvonne56

Nice resort, weather wasn't great 0000¼ November 20, 2017

  • My wife and I went with one other couple. The weather was not good, heavy rain on 3 of our 6 days. The staff still made the experience enjoyable during the nightlife and dinners. Felix and Kelvin...
  • jpackard98

Great Vacation 00000 November 19, 2017

  • Miguel should be a supervisor. All employees are there to please. Only desert that I did not eat was bread putting in Mexican resturant, not good. Bruno Mars outstanding employee, he loved to...
  • johnwO7267JF
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.