The Crowne Plaza Acapulco Hotel is a popular hotel located beachfront on El Morro Beach, approximately 23 km from downtown and 22 km from the Acapulco airport.
Hotel details
Important information
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Brochure Erratum(s)

  • Please take note of the following change in our 2015-2016 brochure. 

    September 1, 2015:
    The hotel is not All Inclusive but Almost All Inclusive. We offer this hotel as well with the European Plan.
About your Hotel

Hotel Location

  • Approximately 22 km from General Juan N. Alvarez International Airport - Acapulco
  • Beachfront
  • Area: El Morro Beach

Hotel Description

  • 506 rooms
  • 1 building(s) of 28 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 4 restaurant(s)
  • 2 bar(s)
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • Nurse on site ($)
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Car Rental ($)
  • This hotel accepts student groups ((on request))

Beach

  • Lounge chairs
  • Palapas

Hotel Contact Information

    Crowne Plaza Acapulco 4*

  • Av. Costera Miguel Alemán No. 1803 Fracc Magallanes Acapulco Mexico
  • Tel.: 7444405555
  • Fax : 7444405503
  • Email : reservaciones@cpacapulco.com
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

European (EP) meal plan :

This plan is best suited for the curious traveller, looking to discover the local cuisine and activities. Meals, drinks and gratuities are extra on the European plan.

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 1/week at the Italian Restaurant (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited) and limited brands from 11 am to 11 pm, house wine included
  • Evening entertainment
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

European (EP) meal plan :

This plan is best suited for the curious traveller, looking to discover the local cuisine and activities. Meals, drinks and gratuities are extra on the European plan.

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 1/week at the Italian Restaurant (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited) and limited brands from 11 am to 11 pm, house wine included
  • Evening entertainment
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners once a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited from 11 am to 11 pm (house wine included)
  • Evening entertainment
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners once a week (reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks unlimited from 11 am to 11 pm (house wine included)
  • Evening entertainment
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
Rooms
  • For your comfort, each room offers :
  • Deluxe Room All Inclusive Plan

    • Cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Deluxe Room European Plan

    • Cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Junior Suite All inclusive Plan

    • Cable TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Junior Suite European Plan

    • Cable TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Bahia Suite All inclusive Plan

    • Cable TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
  • Bahia Suite European Plan

    • Cable TV
    • 110/120 volts
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
Sports / Activities

Sports

  • Golf course nearby ($)
  • Soccer
  • Tennis
    • 1 tennis court(s)
    • Night Tennis ($)
  • Volleyball

Activities

  • Fitness center
Internet

WiFi available in :

    • Lobby
    • Room

Internet for Business

Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)
    • Il Pagliacci
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Los Arcos
      Image bar
      • Minimum age : 12 years old
      • Lunch : À la Carte Mexican ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Los Caracoles
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
    • Nude at the beach
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
  • Bar(s)
    • Cocos Bar
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 18:00
      • Local drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
Kids
  • 1 kids pool(s)
  • Babysitting ($)
Wedding / Honeymoon

Wedding package ($)

Ratings
000)¼ 818 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews

Horrible Housekeeping Service and Customer Service 0¼¼¼¼ July 1, 2016

  • Upon check inn they had a problem with our room and the number of guests per room even though I booked a junior suite and only had 2 adults and 2 kids. After check-inn we found the pull out couch to...
  • Romeoville60446

Acapulco 0000¼ June 9, 2016

  • for the price its good. very good location nice room looking over the ocean live entertainment on the weekends my only issue was the small bathroom, and only one restaurant, I did not care to much...
  • 795albertoh

I had a spectacular stay at this hotel! 00000 May 31, 2016

  • I have been to Mexico many times and have stayed in places ranging from upscale beach-front hotels to scuba diving shacks. I am very familiar with the range of accommodations available in Mexico. I...
  • 260cathrync
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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