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The Beach Palace Hotel in Cancun is a luxury resort located approximately 12 km from downtown Cancun and 24 km from the Cancun airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.
     
    June 09, 2017 :
    Please take note that clients who staying at one of following Palace Resorts hotels: Beach Palace, Isla Mujeres Palace, LeBlanc Spa Resort, Moon Palace Cancun, Playacar Palace & Sun Palace can access to all services and facilities of all Palace Resorts except the Grand at Moon Palace ($).   
  • Please take note of the following change in our 2017-2018 brochure.
     
    June 09, 2017 :
    Please take note that clients who staying at one of following Palace Resorts hotels: Beach Palace, Isla Mujeres Palace, LeBlanc Spa Resort, Moon Palace Cancun, Playacar Palace & Sun Palace can access to all services and facilities of all Palace Resorts except the Grand at Moon Palace ($).   
About your Hotel
Ø

Hotel Location

  • Approximately 24 km from Cancun International Airport
  • Beachfront
  • Close to a trendy area
  • Close to cultural site
  • Area: Cancun's Hotel Zone

Hotel Description

  • 287 rooms
  • 1 building(s)
  • Elevator

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 4 restaurant(s)
  • 4 bar(s)
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Room
  • Currency exchange
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs

Hotel Contact Information

  • Beach Palace 5*
  • Blvd Kukulcan km 11.5, hotel zone, 77500 Cancun, Quintana Roo, Mexico
  • Tel.: 1529988914110
  • Fax : 1529988914119
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Phone calls to Canada (unlimited)
  • Premium brand drinks
  • Room service
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities including high end soaps and lotions
  • Access to all services and facilities at all Palace resorts except The Grand at Moon Palace ($) ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Phone calls to Canada (unlimited)
  • Premium brand drinks
  • Room service
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities including high end soaps and lotions
  • Access to all services and facilities at all Palace resorts except The Grand at Moon Palace ($) ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Phone calls to Canada (unlimited)
  • Premium brand drinks
  • Room service
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities including high end soaps and lotions
  • Access to all services and facilities at all Palace resorts except The Grand at Moon Palace ($). ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Phone calls to Canada (unlimited)
  • Premium brand drinks
  • Room service
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Bath amenities including high end soaps and lotions
  • Access to all services and facilities at all Palace resorts except The Grand at Moon Palace ($). ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Rooms
Ø
  • For your comfort, each room offers :
  • Deluxe Room Resort View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
  • Deluxe Room Resort View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
  • Superior Deluxe Lagoon View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Lagoon View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Bottle of wine in room upon arrival
  • Superior Deluxe Lagoon View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Lagoon View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Bottle of wine in room upon arrival
  • Superior Deluxe Ocean View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Superior Deluxe Ocean View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Room Concierge Level > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Exclusive concierge phone service and private check-in and check-out are just a few of the exclusive benefits offered.
  • Room Concierge Level with Golf > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Exclusive concierge phone service and private check-in and check-out are just a few of the exclusive benefits offered.
  • Family Deluxe Room > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    The Family Deluxe features two connecting Superior Deluxe - Lagoon View rooms
  • Family Deluxe Room with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    The Family Deluxe features two connecting Superior Deluxe - Lagoon View rooms
Sports / Activities
Ø

Sports

  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Volleyball
  • Waterpolo

Activities

  • Aerobics
  • Aquacycle
  • Aquafitness
  • Board games
  • Dance lessons
  • Fitness center
  • Horseback riding nearby ($)
  • Jacuzzi
  • Karaoke
  • Ping-pong
  • Pool tables
  • Spanish lessons
  • Video games
  • Yoga
  • Zipline ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Room

Internet for Business

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Tequila
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Bocelli
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Wok
      Image bar
      • Dinner : À la Carte Oriental
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Terraza
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Grill
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • Stadium
      Image bar
      • Sports Bar
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Snack bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Sky Bar
      Image bar
      • Location : Rooftop
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Swim-up bar
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Babysitting ($)
  • High chair available at the restaurant(s)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Moon Palace Golf Resort

Designed by Jack Nicklaus
Cancun
9988816100
  • Golf Course near the property
  • 27 holes
  • Lockers
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Casual dress code
  • Teaching pro ($)
  • Club house
  • Mandatory golf cart ($)
  • Minimum age to play : 15 years old
  • Pro shop ($)
Golf package ($)
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2016 to October 31, 2017

Notes

NOT INCLUDED:
TRANSPORTATION TO AND FROM RIVIERA GOLF COURSE
REFRESHMENTS AND SNACKS AT RIVIERA GOLF COURSE

*** GOLF PROMOTION "UNLIMITED GOLF INSTEAD RESORT CREDIT" ALSO AVAILABLE.
FOR MORE DETAILS, PLEASE REFER TO SPECIAL OFFERS ***
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
Wedding / Honeymoon
Ø

Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
Ø
  • Resort Credit (2016-2017)

      • US $1,500 resort credit that can be used for spa treatments, golf, select tours, upgraded wine list, wedding packages and more. An additional 16% tax must be paid locally on resort credit purchases.

        *This offer is not combinable with Unlimited Golf Instead of Resort Credit (Promo golf).
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 2 children under 4 stay and eat free (2016-2017)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • Golf (2016-2017)

      • GOLF PROMOTION included:
        Unlimited Golf instead of Resort Credit
        Unlimited rounds/adult
        Transportation to and from the Moon Spa & Golf Club
        Refreshments and snacks
        Shared golf cart not included (mandatory, $)

        *This offer is not combinable with Resort Credit.

        *** GOLF PACKAGE ($) ALSO AVAILABLE.  FOR MORE DETAILS, PLEASE REFER TO GOLF ***
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • Resort Credit (2017-2018)

      • US $1,500 resort credit that can be used for spa treatments, golf, select tours, upgraded wine list, wedding packages and more. An additional 16% tax must be paid locally on resort credit purchases.

        *This offer is not combinable with Unlimited Golf Instead of Resort Credit (Promo golf).
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • 2 children under 4 stay and eat free (2017-2018)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • Golf (2017-2018)

      • GOLF PROMOTION included:
        Unlimited Golf instead of Resort Credit
        Unlimited rounds/adult
        Transportation to and from the Moon Spa & Golf Club
        Refreshments and snacks
        Shared golf cart not included (mandatory, $)

        *This offer is not combinable with Resort Credit.

        *** GOLF PACKAGE ($) ALSO AVAILABLE.  FOR MORE DETAILS, PLEASE REFER TO GOLF ***
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 6030 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

I am coming back....! 00000 August 13, 2017

  • We had a family of six staying at this wonderful resort. The kids stayed busy at the pool, the beach, and touring. We did the Isla Mujeres and Dolphin tour, Jungle Cruise, and the Mayan Adventure...
  • alfredor307

Mexico. Can Cun 00000 August 13, 2017

  • We went for two weeks all inclusive. This was our first trip to Mexico. Beach palace was brilliant. Great food and drink. Friendly staff. They couldn't help you enough to enjoy yourself. Great...
  • 440iainm

Family Vacation 000¼¼ August 11, 2017

  • We had a great time and so did our kids. Our kids had fun in the pool and we relaxed. My massage treatments were great as well. The best restaurant was the Wok, but make sure you get there 15 minutes...
  • kimberlym153
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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