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The Crown Paradise Club Cancun is an elegant and modern complex located right on Cancun’s notorious immaculate beach. With 9 restaurants, great facilities for kids and a grandiose infinity pool, this lively all-inclusive resort is great for all travellers whether they’re on a romantic getaway or enjoying friends or family time.
Hotel details
Minimum age
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  • Some section only
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Renovations

  • April 28, 2017:

    Renovations in the hotel are expected or in process.


    Dates: April 27 to September 30, 2017
    Where: Family Water Park, located beside the Paradise Tower.
    Type of renovation: Two water chutes addition, new garden area, and renovation of the climbing wall.
    From: 9 am to 6 pm
    Substitution: A wooden wall has been erected and painted to separate the work area; the Kids' Paradise Club (4 to 12 years) is operating normally.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Mandatory Information: Renovations Update

  • July 17, 2017:

    Please note that the works for the two waterslides and climbing wall have been postponed. Remaining works consist in the construction of the new pool and renovation of the surrounding garden area.
    In addition the Zipline has been closed. The park will continue to operate normally until further notice. During works both services below will remain open.
    - water slides
    - climbing wall

    Dates: July 17 to September 30, 2017
    From: Monday to Friday from 9 am to 6 pm and Saturday 9 am to 2 pm.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.


Mandatory Information-Maintenance program: Restaurants

  • August 21  2017:

    Renovations in the hotel are expected :

    Dates: September 11 until November 11, 2017
    Where : In the following restaurants: Work is planned on:general paint work, restrooms, air-conditioning equipement and kitchens.
    Sep 11 -Sep 16       Los Gallos – Mexican
    Sep 18 - Sep 23      Sans Soucis‐ French
    Sep 25 - Sep 30      La Palapa Buffet
    Oct 2 - Oct 7             La Piazza‐ Italian
    Oct 23 - Oct 28        Waynes Boots‐ Steakhouse
    Oct 30 - Nov 4          Fishermans‐ Seafood
    Nov 6 - Nov 11          Fujiyama‐ Oriental buffet  lunch
    Substitution: when a restaurant is closed ,  its menu will be offered in another  restaurant.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.
About your Hotel
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Hotel Location

  • Approximately 19 km from Cancun International Airport
  • Beachfront

Hotel Description

  • Minimum age required - Some section only
  • 617 rooms
  • 2 building(s) of 8 storey(s)

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • The entire complex
  • Currency exchange
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 21 years old
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Crown Paradise Club Cancun 4*
  • Boulevard Kukulcan Km. 18.5, Zona Hotelera, Cancun Mexico, 77500
  • Tel.: 52 (998) 848 9000
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
Rooms
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  • For your comfort, each room offers :
  • Standard Oceanview > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees apply for room service.
  • Standard Oceanview Plus > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 1 king-size bed and 1 bunkbed with trundle bed
    • Crib (on request)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees apply for room service.
  • Crown Club Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees per service apply for room service.
  • Family Suite Paradise Tower > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 7 people :
      • Maximum 4 adults
      • Maximum 6 children
    • 1 double bed or Bunkbeds (1st room)
    • 1 king-size bed (2nd room)
    • Crib (on request)
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees per service apply for room service.
Sports / Activities
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Sports

  • Basketball
  • Golf course nearby ($)
  • Soccer
  • Volleyball
  • Tennis
    • 2 tennis court(s)

Activities

  • Aerobics
  • Aquafitness
  • Dance lessons
  • Fitness center
  • Jacuzzi
  • Mini-golf
  • Ping-pong
  • Pool tables
  • Zipline
Internet
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WiFi available in :

  • The entire complex

Internet for Business

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)

    • Fishermans
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Evening dress code: Casual
    • Fujiyama
      Image bar
      • Lunch : Sushi Bar
      • Evening dress code: Casual
    • La Palapa
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • La Piazza
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Casual
    • Los Gallos
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Casual
    • Midway Stop
      Image bar
      • Dinner : Snack Bar
      Open for late snack from 10 PM to 7 AM
    • Sans Soucis
      Image bar
      • Minimum age : 21 years old
      • Dinner : À la Carte French
      • Reservation required
      • Evening dress code: Formal
    • Tutuch Snack
      Image bar
      • Lunch : Snack Bar
    • Wayne's Boots
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Evening dress code: Casual
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Collage
      Image bar
      • Sports Bar
      • Opening time : 18:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Club Caribe
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Las Brisas
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Trafalgar
      Image bar
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      Games Bar
    • Crown Club Lounge
      Image bar
      • Location : Rooftop
      • Opening time : 18:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
      Adult only and Crown Club Guess only
Kids
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  • Baby Club (ages 1 to 3)
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Water park
  • Rooms for family of five or more

Notes

Baby club is available for kids of 18 months to 3 years
Spa
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Services ($)

Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 2 children under 13 stay and eat free (2017-2018)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 7905 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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Great vacation 00000 August 11, 2017

  • Great week of vacation. The hotel was very nice but most of all the staff was what made the stay so good. They went out of there way to make our child feel at home and a part of the their family...
  • txemt1655

Amazing place 00000 August 11, 2017

  • Had an amazing time! The food was good and Ruby and Katy were so helpful, they were able to answer any questions we had and gave us great advice on the different trips available. Can't wait to go...
  • tiphanniec

Brandon is the best!! 00000 August 11, 2017

  • Brandon Cantillo is a great Entertainer @Crown Paradise Club Cancún always interacting with the clients around the pool. Always has a smile on his face friendly with both young and old , all around...
  • Margotbrennan
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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