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The Crown Paradise Club Cancun is an elegant and modern complex located right on Cancun’s notorious immaculate beach. With 9 restaurants, great facilities for kids and a grandiose infinity pool, this lively all-inclusive resort is great for all travellers whether they’re on a romantic getaway or enjoying friends or family time.
Hotel details
Minimum age
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  • Some section only
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Renovations Water Park

  • August 28, 2017:

    Renovations in the hotel are in process:

    Dates: until September 30, 2017
    Where: The Water Park will now be closed for renovations; the two water slides and climbing wall are now in the works.
    From: On weekdays from 9 am to 6 pm and Saturday 9 am to 2 pm.
    Substitution: A wooden wall has been erected and painted to separate the work area; the Kids' Paradise Club (4 to 12 years) is operating normally.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Mandatory Information: Restaurants Maintenance program

  • August 21, 2017:

    Renovations in the hotel are expected or in process.

    Dates: September 11 to November 11, 2017
    Where: Hotel is proceeding to renovations in the restrooms, some general paint work, air-conditioning equipment and kitchens at the following restaurants:
    Los Gallos (Mexican, Sept. 11 - 16); Sans Soucis (French, Sept. 18 - 23); La Palapa (Buffet, Sept. 25 - 30); La Piazza (Italian, Oct. 2 - 7); Wayne's Boots (Steakhouse, Oct. 23 - 28), Fishermans (Seafood, Oct. 30 - Nov. 4) and Fujiyama (Oriental, Nov. 6 - 11).         
    Substitution: when a restaurant is closed, its menu will be offered in another restaurant.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Mandatory Information: Maintenance Kids' & Baby Club

  • August 22, 2017:

    Renovations in the hotel are expected or in process.

    Dates: October & November, 2017
    Where: The hotel is proceeding to some maintenance work and renovations in the Kids & Baby Club (Oct. 9 - 21); the collage area and Jetix Club (Nov. 13 - 18). Minor renovations in the Baby Club will take place outside opening hours.
    Substitution: Some of the activities program will be held in the Family Water Park and other areas.

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance
    for any inconvenience this situation may cause you during your stay.
About your Hotel
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Hotel Location

  • Approximately 19 km from Cancun International Airport
  • Beachfront

Hotel Description

  • Minimum age required - Some section only
  • 617 rooms
  • 2 building(s) of 8 storey(s)

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • Disco
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • The entire complex
  • Currency exchange
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 21 years old
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Crown Paradise Club Cancun 4*
  • Boulevard Kukulcan Km. 18.5, Zona Hotelera, Cancun Mexico, 77500
  • Tel.: 52 (998) 848 9000
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservation required)
  • Daily activities program
  • Disco
  • Domestic drinks
  • Evening entertainment
  • Gala dinner
  • Mini-bar restocked daily (water, soft drinks)
  • Non-motorized water sports At Aquaworld Marina ( Transportation 3 times a day)
  • Room service (24 hrs, fee of 5$ per service)
  • Select international brand drinks
  • Water sports At Aquaworld Marina ( Transportation 3 times a day)
  • WiFi
  • Kids' Club (18 months to 12 years old)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
Rooms
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  • For your comfort, each room offers :
  • Standard Oceanview > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees apply for room service.
  • Standard Oceanview Plus > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 5 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 1 king-size bed and 1 bunkbed with trundle bed
    • Crib (on request)
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees apply for room service.
  • Crown Club Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees per service apply for room service.
  • Family Suite Paradise Tower > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 7 people :
      • Maximum 4 adults
      • Maximum 6 children
    • 1 double bed or Bunkbeds (1st room)
    • 1 king-size bed (2nd room)
    • Crib (on request)
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    Fees per service apply for room service.
Sports / Activities
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Sports

  • Basketball
  • Golf course nearby ($)
  • Soccer
  • Volleyball
  • Tennis
    • 2 tennis court(s)

Activities

  • Aerobics
  • Aquafitness
  • Dance lessons
  • Fitness center
  • Jacuzzi
  • Mini-golf
  • Ping-pong
  • Pool tables
  • Zipline
Internet
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WiFi available in :

  • The entire complex

Internet for Business

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)

    • Fishermans
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Evening dress code: Casual
    • Fujiyama
      Image bar
      • Lunch : Sushi Bar
      • Evening dress code: Casual
    • La Palapa
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • La Piazza
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Casual
    • Los Gallos
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Casual
    • Midway Stop
      Image bar
      • Dinner : Snack Bar
      Open for late snack from 10 PM to 7 AM
    • Sans Soucis
      Image bar
      • Minimum age : 21 years old
      • Dinner : À la Carte French
      • Reservation required
      • Evening dress code: Formal
    • Tutuch Snack
      Image bar
      • Lunch : Snack Bar
    • Wayne's Boots
      Image bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Evening dress code: Casual
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Collage
      Image bar
      • Sports Bar
      • Opening time : 18:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Club Caribe
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Las Brisas
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Trafalgar
      Image bar
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      Games Bar
    • Crown Club Lounge
      Image bar
      • Location : Rooftop
      • Opening time : 18:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
      Adult only and Crown Club Guess only
Kids
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  • Baby Club (ages 1 to 3)
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Water park
  • Rooms for family of five or more

Notes

Baby club is available for kids of 18 months to 3 years
Spa
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Services ($)

Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 2 children under 13 stay and eat free (2017-2018)

      • Sharing the same room with two paying adults
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 8035 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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Great experience - highly recommend 00000 September 15, 2017

  • We were there in July with our 2 kids and we have a great experience. The staff was great, the food was great - lots of variety and tons and tons of activities for the kids. We highly recommend this...
  • rizwanq77

Fleming 0000¼ September 14, 2017

  • Loved holiday hotel fab service and staff great especially marianna and rodger great service thank you would definately come back food and restuarant great would recommend french one could do with...
  • catherinefW480GW

Our honeymoon 0000¼ September 13, 2017

  • The bell boys Angel and Jesus are amazing! Literally so nice and sincere, they took care of my luggage during check in and checkout, extremely diligent. The bar tenders, AMAZING! I just ordered a...
  • johnmY8083MX
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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