back
The Dreams Sands Cancun Resort & Spa Hotel is perfectly situated along a breathtaking white sand beach in the heart of Cancun’s lively hotel zone, approximately 24 km from the airport. This lively resort features 438 romes and suites in one 12-storey building.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 24 km from Cancun International Airport
  • Beachfront
  • Area: Cancun's Hotel Zone
  • District: Quintana Roo

Hotel Description

  • 438 rooms
  • 1 building(s)
  • Elevator

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 10 restaurant(s)
  • 4 bar(s)
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Not accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • The entire complex
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Spa services ($)
  • Car Rental ($)

Beach

  • Private beach
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Dreams Sands Cancun Resort & Spa 4.5*
  • Blvr Kukulcan km 8.5, Zona Hotelera, Cancún, Quintana Roo, Mexico
  • Email : info.dresc@dreamsresorts.com
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour
  • Select international brand drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited)
  • Sip, Savor and See Dining Experience at all Dreams and Now Resorts & Spas in Cancun and on the Riviera Maya (transportation not included, reservations required)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
* Included with "Deluxe Room Partial Ocean View Double", "Deluxe Room Partial Ocean View With Balcony Double", "Deluxe Room Ocean Front Double", "Deluxe Room Ocean Front with Balcony Double", "Preferred Club Deluxe Room Ocean View Double", "Preferred Club Corner Suite Ocean Front", "Family Suite", "Deluxe Room Partial Ocean View King", "Deluxe Room Partial Ocean View with Balcony King", "Deluxe Room Ocean Front King", "Deluxe Room Ocean Front with Balcony King", "Preferred Club Deluxe Room Ocean View King", "Preferred Club Deluxe Room Ocean Front Double", "Preferred Club Deluxe Room Ocean Front King", "Preferred Club Ocean Front with Balcony", "Preferred Club Junior Suite Ocean Front" and "Run of the House" only
Preferred Club inclusions *:
  • Separate check-in and check-out with concierge service
  • Mini-bar with upgraded service
  • Bath amenities (upgraded)
  • Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Newspaper in room every day (English and Spanish)
  • Complimentary computer access in Preferred Club Lounge
* Included with "Preferred Club Deluxe Room Ocean View Double", "Preferred Club Corner Suite Ocean Front", "Preferred Club Honeymoon Suite", "Preferred Club Deluxe Room Ocean View King", "Preferred Club Deluxe Room Ocean Front Double", "Preferred Club Deluxe Room Ocean Front King", "Preferred Club Ocean Front with Balcony" and "Preferred Club Junior Suite Ocean Front" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available, $)
  • 1 FREE round/person/day at the Playa Mujeres Golf Club
Not applicable to ''Deal of the Day'' or ''Promo Room'' room category.

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour
  • Select international brand drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited)
  • Sip, Savor and See Dining Experience at all Dreams and Now Resorts & Spas in Cancun and on the Riviera Maya (transportation not included, reservations required)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
* Included with "Deluxe Room Partial Ocean View Double", "Deluxe Room Partial Ocean View With Balcony Double", "Deluxe Room Ocean Front Double", "Deluxe Room Ocean Front with Balcony Double", "Preferred Club Deluxe Room Ocean View Double", "Preferred Club Corner Suite Ocean Front", "Family Suite", "Deluxe Room Partial Ocean View King", "Deluxe Room Partial Ocean View with Balcony King", "Deluxe Room Ocean Front King", "Deluxe Room Ocean Front with Balcony King", "Preferred Club Deluxe Room Ocean View King", "Preferred Club Deluxe Room Ocean Front Double", "Preferred Club Deluxe Room Ocean Front King", "Preferred Club Ocean Front with Balcony", "Preferred Club Junior Suite Ocean Front" and "Run of the House" only
Preferred Club inclusions *:
  • Separate check-in and check-out with concierge service
  • Mini-bar with upgraded service
  • Bath amenities (upgraded)
  • Private Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Newspaper in room every day (English and Spanish)
  • Complimentary computer access in Preferred Club Lounge
* Included with "Preferred Club Deluxe Room Ocean View Double", "Preferred Club Corner Suite Ocean Front", "Preferred Club Honeymoon Suite", "Preferred Club Deluxe Room Ocean View King", "Preferred Club Deluxe Room Ocean Front Double", "Preferred Club Deluxe Room Ocean Front King", "Preferred Club Ocean Front with Balcony" and "Preferred Club Junior Suite Ocean Front" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available, $)
  • 1 FREE round/person/day at the Playa Mujeres Golf Club
Not applicable to ''Deal of the Day'' or ''Promo Room'' room category.
Rooms
Ø
  • For your comfort, each room offers :
  • Deluxe Room Partial Ocean View Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Partial Ocean View With Balcony Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Ocean Front Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Ocean Front with Balcony Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Preferred Club Deluxe Room Ocean View Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Corner Suite Ocean Front > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Dining area
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Honeymoon Suite > Ø

    Inclusions
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Preferred Club inclusions
  • Family Suite > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 68 m²
    • Oceanfront
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Partial Ocean View King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Partial Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Partial Ocean View with Balcony King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Partial Ocean View
    • Up to 2 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Ocean Front King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Deluxe Room Ocean Front with Balcony King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Preferred Club Deluxe Room Ocean View King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Deluxe Room Ocean Front Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Connecting room available on request
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Deluxe Room Ocean Front King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Ocean Front with Balcony > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Junior Suite Ocean Front > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 33 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Connecting room available on request
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Run of the House > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
Sports / Activities
Ø

Sports

  • Golf course nearby
  • Jogging track
  • Kayaking
  • Non-motorized water sports
  • Volleyball

Activities

  • Bingo
  • Cine-Beach
  • Cooking lessons
  • Dance lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Ocean Trampoline
  • Pool tables
  • Scuba Diving ($)
  • Yoga
Internet
Ø

WiFi available in :

  • The entire complex

Internet for Business

Complimentary WiFi with unlimited connectivity
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • World Café
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Portofino
      Image bar
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
    • Himitsu
      Image bar
      • Dinner : À la Carte Asian
      • Evening dress code: Semi-formal
    • Bordeaux
      Image bar
      • Dinner : À la Carte French
      • Evening dress code: Semi-formal
    • El Patio
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Semi-formal
    • Sushi Bar
      Image bar
      • Lunch : Sushi Bar
      • Evening dress code: Casual
    • Coco Café and Ice Cream Parlour
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Evening dress code: Casual
    • Barefoot Grill
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Waves & Sands
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte International
      • Evening dress code: Semi-formal
    • Olio
      Image bar
      • Lunch : À la Carte International
      • Dinner : À la Carte Mediterranean
      • Evening dress code: Casual
  • Bar(s)

    • Manatees
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:30
      • Local drinks
      • International drinks
    • Desires
      Image bar
      • Sports Bar
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Barracuda
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • The Rendezvous
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 3 to 12)
  • Teen Club (ages 13 to 17)
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Explorer's Club for Kids
Core Zone Teens Club
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Playa Mujeres Golf Club

Designed by Greg Norman
Punta Sam, Cancún, Quintana Roo, Mexico
9988877322
teetimes@playamujeres.com.mx.
  • Golf Course near the property
  • 18 holes
  • Driving range
  • Par 72
  • 7,218 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
Golf package included
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available, $)
  • 1 FREE round/person/day at the Playa Mujeres Golf Club

Notes

Not applicable to ''Deal of the Day'' or ''Promo Room'' room category.
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
Wedding / Honeymoon
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Free wedding Package

Free honeymoon package

  • NEWLYWEDS AND ANNIVERSARY PACKAGE

    This complimentary package includes:
    - Welcome letter
    - Fresh fruit
    - Bottle of sparkling wine
    - Special turn down service
    - Breakfast in bed with Mimosas (Reservations must be made in advance with concierge)
    - 15% discount on all spa treatments

Wedding package ($)

  • "DREAMS RESORTS & SPAS Wedding In Paradise" Package

    This package is complimentary when booking at least 7 nights in the required room category or if 5 rooms of any category, are booked for at least 3 nights. Also applicable for renewal of vows ceremony.

    This package includes:
    - Symbolic Ceremony*
    - Wedding organization and personal touch of on-site wedding coordinator
    - Dedicated wedding coordinator
    - Preparation and ironing of the couple’s wedding day attire
    - Complimentary room for one member of the wedding couple the night before the wedding (based on availability)
    - Bouquet and boutonniere(s) for wedding couple
    - Wedding cake and sparkling wine toast for up to 10 guests
    - Special turn-down service at night
    - 15% discount on all Spa treatments (boutique purchases not included)
    - Newlywed in-room Package (upon arrival):
    o Welcome letter
    o Fresh fruit
    o Bottle of sparkling wine
    - Breakfast in bed with Mimosas one morning during the stay (reservation with concierge required)
    - Late check-out for couple (based on availability)
    - Free anniversary nights (pay for 5, get 2 nights free or pay for 4, get 1 night free)

    A supplement for a day pass will be charged for wedding guests not staying at the resort.
    In the event of inclement weather, the wedding cannot be cancelled; alternate arrangements will be made.
    Wedding dates, wedding packages and free weddings must be booked directly with the hotel.
    Transat is not responsible for any modifications the hotel may have made to pricing or offers.


Honeymoon package ($)

  • DREAMS ETERNITY HONEYMOON PACKAGE
    This package is complimentary when booking the required room category or higher for a minimum of 7 nights.

    This package includes:
    - Sparkling wine, fresh fruit and flowers in room upon arrival
    - Breakfast in bed with Mimosas one morning of stay, reservation with concierge required
    - Tension Release Massage for two in our couple massage suite (25 minutes)
    - Choice of either a European Facial or a Salt Glow Scrub body treatment for two (25 minutes)
    - Private beachfront dinner one evening - upon return from dinner you will find a romantic turndown service (includes a bottle of domestic wine and silver menu for two)
    - Private petit fours each evening at turn down service
    - Free Anniversary Nights (stay a minimum of 5 nights over first anniversary date and receive 2 additional nights free or stay 4 nights over first anniversary date and receive 1 additional night free)

    Restrictions/exclusions:
    Not available during Christmas and New Year’s Eve.
    Subject to availability and double occupancy only.
    Taxes and gratuity included.
    Prices and package subject to change without notice.
    Cannot be combined with the Secrets/Dreams Wedding in Paradise Package for both to be received complimentary. Package is only applicable to couples staying within three months of their wedding.
    Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in.
Special offers
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  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel:
        • Between November 1, 2017 and December 22, 2017
        • Between January 2, 2018 and February 2, 2018
        • Between April 2, 2018 and June 14, 2018
        • Between August 18, 2018 and October 31, 2018
  • Resort Credit (2017-2018)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above.  Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ or ''Promo Room'' category.
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 4587 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Great resort 00000 December 11, 2017

  • Me and my family travelled there form dec1 to the 8th and all i have to say is it was awesome! some of the rooms were out dated but still nice. but really how much time do you spend in the room on...
  • 700343

Second times a charm 0000¼ December 11, 2017

  • We spent the last two Thanksgivings here. Good food pleasant workers and very clean. Infinity pool very cold. Had to move to different room this time because of late night noise, fourth floor facing...
  • 491db

Great time with a family of 24 00000 December 10, 2017

  • Great hotel with excellent customer service. From the moment we walked in at the hotel we were welcomed with great service. Our rooms were cleaned very throughly every day and the maids do an...
  • 859nalinn
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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