back
Overlooking the beach in Cancun’s vibrant hotel zone, the Grand Oasis Palm comes with several dining options, modern comforts and family-friendly fun. This resort is about 21 km from the Cancun airport.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
About your Hotel
Ø

Hotel Location

  • Approximately 23 km from Cancun International Airport
  • Beachfront

Hotel Description

  • 594 rooms
  • 2 building(s) of 9 storey(s)

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 2 pool(s)
  • 12 restaurant(s)
  • 10 bar(s)
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Laundry services ($)
  • Nurse on site ($)
  • Currency exchange
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby ($)
    • Pool ($)
    • Room ($)
  • Check-out time : 12:00 PM
  • Babysitting ($)
  • Golf course nearby
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
Any guest of 24 years old and under traveling without a parent in charge will have to pay upon check-in a fee of 30.00$ USD per person (cash only) not refundable.

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Grand Oasis Palm 4*
  • Blvd. Kukulcán Km 4.5 Sección C Lote 1, Zona Hotelera, Cancún, Quintana Roo, Mexico, 77500
  • Tel.: (998) 848 7500
  • Email : info@oasishotels.com
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required for certain restaurants)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Waves of Fun
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required for certain restaurants)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions :
  • Part of: Waves of Fun
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Rooms
Ø
  • For your comfort, each room offers :
  • Room Sunset > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Lagoon View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
  • Grand > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Lagoon View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
  • Room > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Resort View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
  • Room Ocean View > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
  • Family Fun Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Garden View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • The Family Suite are 2 connecting rooms is 2 rooms with a connecting door that opens between.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • Beach towels in room
    • Bath amenities
  • Grand Ocean > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Family Collection inclusions
Sports / Activities
Ø

Sports

  • Golf course nearby
  • Non-motorized water sports
  • Snorkeling
  • Squash
  • Tennis
  • Volleyball

Activities

  • Aerobics
  • Fitness center
  • Jacuzzi
Internet
Ø

WiFi available in :

  • Lobby ($)
  • Pool ($)
  • Room ($)

Internet for Business ($)

Wall plug ($)

Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Careyes
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Maki Taco
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Japanese
      • Air conditioning
      • Evening dress code: Casual
    • Las Palmas
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • The White Box
      Image bar
      • Air conditioning
      • Evening dress code: Formal
    • Los Agaves
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Semi-formal
    • Xtabentun
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • La Bamba
      Image bar
      • Lunch : À la Carte Seafood
      • Dinner : À la Carte Seafood
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
    • Dos Lunas
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • La Cantina
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • Isla Mujeres
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Sushi Bar
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
  • Bar(s)

    • Havana Cigar Bar ($)
      Image bar
      • Local drinks ($)
    • Isla Mujeres
      Image bar
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • La Bamba Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 22:00
      • Local drinks
    • La Cantina
      Image bar
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
    • Sian Ka'an Beach Club
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Sushi Bar
      Image bar
      • Opening time : 11:00
      • Closing time : 23:00
      • Local drinks
    • Swim up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Rincon Del Café
      Image bar
      • Location : Lobby
      • Opening time : 15:00
      • Closing time : 23:00
      • Local drinks
    • Terraza Cantina
      Image bar
      • Local drinks
    • Tequila Lounge
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
Ø
  • Kids' Club (ages 3 to 12)
  • Playground
  • Babysitting ($)
  • Rooms for family of five or more
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Special Therapies
Spa package ($)
Wedding / Honeymoon
Ø

Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Special offers
Ø
  • 2 children under 13 stay and eat free (2016-2017)

      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 3380 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
Ø

Staff needs to learn to treat everyone equally 00¼¼¼ July 27, 2017

  • My son and I was looking forward to this trip, especially since it was our first time in Mexico. We were truly disappointed with the treatment we received from the staff. The first example was when...
  • kimberlyj986

Great all-inclusive vacation resort 0000¼ July 25, 2017

  • Great all- inclusive vacation resort for family with small kids and teens. great service, has a number of restaurants and bars for snacks and dine ( some needs reservation and you need to get in line...
  • jakeo18

First Time in Cancun 000¼¼ July 25, 2017

  • I would say it was decent overall, being my first time, it is hard to give a comparison. The food was better than I expected, the price was definitely good, and the room was pretty decent. The...
  • tommowong
Transat rating
8888²
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.