back
A stunning Mayan-inspired oasis on the most beautiful strip of Cancun and surrounded on three sides by the bluest Caribbean waters, Hyatt Ziva Cancun, featuring Turquoize is a playful escape for families and couples, where swim-up suites overlook the ocean, a tequila sommelier teaches the art of sipping Mexico’s traditional spirit, and a microbrewery treats you to its own handcrafted beers. Relax in luxurious suites and savour delectable local and international cuisines. It’s all-inclusive and delivered with genuine Service From the Heart™.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure.
     
    August 12, 2016:
    The hotel is now called "Hyatt Ziva Cancun, featuring Turquoize".
About your Hotel
Ø

Hotel Location

  • Approximately 15 km from Cancun International Airport
  • Beachfront
  • Area: Cancun's Hotel Zone

Hotel Description

  • 547 rooms

Services

  • 3 pool(s)
  • 7 restaurant(s)
  • Fitness center
  • Evening entertainment
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 AM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Bike rental ($)
  • Spa services ($)

Beach

  • Private beach
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Hyatt Ziva Cancun, featuring Turquoize 5*
  • Tel.: 529988815600
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservations required)
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and Wifi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service Personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service Personalized
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Discount 20% on spa for Turquoize guests
  • In-room (Personalized aromatherapy)

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservations required)
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and Wifi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service Personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service Personalized
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Discount 20% on spa for Turquoize guests
  • In-room (Personalized aromatherapy)

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners unlimited (reservations required)
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and Wifi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service Personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service Personalized
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Discount 20% on spa for Turquoize guests
  • In-room (Personalized aromatherapy)
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner unlimited (reservations required)
  • À la carte dinners
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "Turquoize Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Ocean Front Master Room Double Luxury Collection", "Turquoize Ocean Front Master Room King Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room King Luxury Collection" and "Turquoize Sky Ocean Front Master Room King Luxury Collection" only
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and WiFi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service (personalized)
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Spa discount of 20% for Turquoize guests
  • In-room (personalized aromatherapy)

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner unlimited (reservations required)
  • À la carte dinners
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "Turquoize Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Ocean Front Master Room Double Luxury Collection", "Turquoize Ocean Front Master Room King Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room King Luxury Collection" and "Turquoize Sky Ocean Front Master Room King Luxury Collection" only
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and WiFi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service (personalized)
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Spa discount of 20% for Turquoize guests
  • In-room (personalized aromatherapy)

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner unlimited (reservations required)
  • À la carte dinners
  • Daily activities program
  • Room service 24-hour
  • Selected international drinks (house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Hyatt Zilara Cancun (adult guests only)
  • Service of a representative at destination
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) (where available)
  • Upgrade to Option Plus with Air Transat
  • Private transfer between the airport and hotel (package only)
* Included with "Turquoize Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room Double Luxury Collection", "Turquoize Sky Ocean Front Master Room Double Luxury Collection", "Turquoize Ocean Front Master Room King Luxury Collection", "Turquoize Sky Swim-up Ocean Front Master Room King Luxury Collection" and "Turquoize Sky Ocean Front Master Room King Luxury Collection" only
Hyatt Club Level inclusions *:
  • Priority check-in at the hotel
  • Butler service Personalized
  • Lounge reserved to Hyatt Club members (Hyatt Club Lounge)
  • Exclusive section including the Hyatt Club Level pool
  • Complimentary locals calls and WiFi
  • Bottle of sparkling wine in room upon arrival
  • Discount 15% on spa and salon services
  • Concierge service personalized
* Included with "Club Ocean Front Double", "Club Ocean Front Corner Suite" and "Club Ocean Front King" only
Turquoize inclusions :
  • VIP check-in and reception area (Turquoize Reception)
  • Butler service (personalized)
  • Bathrobes Turquoize
  • Complimentary domestic and international calls (USA,CAN & Mexico)
  • Exclusive access to rooftop infinity pool with ocean views and Punta Vista bar
  • Private elevator with direct access to Zen Spa with hydrotherapy circuit included
  • Spa discount of 20% for Turquoize guests
  • In-room (personalized aromatherapy)
Rooms
Ø
  • For your comfort, each room offers :
  • Double Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Garden View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
  • Resort View Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Resort View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Ocean View Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Ocean Front Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Club Ocean Front Double > Ø

    Inclusions
    • Hyatt Club Level inclusions (Season 2016-2017)
    • Hyatt Club Level inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 43 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Hyatt Club Level inclusions
  • Dolphin View Master Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 56 m²
    • Dolphin Pool View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with bath only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Swim-up Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Ocean View Swim Out
    • Non-smoking room
    • 2 double beds
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Min age requirement for this category is 13 years old.
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Pyramid Suites > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Ocean View
    • Up to 5 people :
      • Maximum 2 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Ocean Front Master Room Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Sky Swim-up Ocean Front Master Room Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Sky Ocean Front Master Room Double > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games
  • Club Ocean Front Corner Suite > Ø

    Inclusions
    • Hyatt Club Level inclusions (Season 2016-2017)
    • Hyatt Club Level inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 101 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Balcony
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Hyatt Club Level inclusions
  • King Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Garden View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
  • Resort View King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Resort View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Ocean View King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Ocean Front King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 45 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Club Ocean Front King > Ø

    Inclusions
    • Hyatt Club Level inclusions (Season 2016-2017)
    • Hyatt Club Level inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 43 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Hyatt Club Level inclusions
  • Dolphin View Master King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 56 m²
    • Dolphin Pool View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with bath only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Swim-up King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Ocean View Swim Out
    • Non-smoking room
    • 1 king-size bed
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Min age requirement for this category is 13 years old.
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Ocean Front Master Room King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Sky Swim-up Ocean Front Master Room King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
  • Turquoize Sky Ocean Front Master Room King > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games
  • Turquoize Ocean Front Master Room Double Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Luxury Collection inclusions
  • Turquoize Sky Swim-up Ocean Front Master Room Double Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Luxury Collection inclusions
  • Turquoize Sky Ocean Front Master Room Double Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • 2 double beds
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games
    • Luxury Collection inclusions
  • Turquoize Ocean Front Master Room King Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Luxury Collection inclusions
  • Turquoize Sky Swim-up Ocean Front Master Room King Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Luxury Collection inclusions
  • Turquoize Sky Ocean Front Master Room King Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 65 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games
    • Luxury Collection inclusions
Sports / Activities
Ø

Sports

  • Basketball
  • Non-motorized water sports
  • Snorkeling
  • Volleyball
  • Tennis
    • 1 tennis court(s)

Activities

  • Aerobics
  • Aquafitness
  • Bike tours ($)
  • Cooking lessons
  • Fitness center
  • Games room
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room
Luxury Collection
Ø
Sun-Soaked Splendour

Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. You’ll be pampered with gourmet cuisine, beach butlers who’ll never leave you cocktail-less, dreamy à la carte pillow menus and exquisite settings for that perfect Instagram selfie. Feast, relax and sleep in luxury until you realize, I could get used to this life.

BENEFITS EXCLUSIVE TO TRANSAT
Free access to airport VIP lounges
Upgrade to Option Plus on Air Transat. For information on Option Plus, visit Travel Information
Private roundtrip transfers (not available at some hotels)

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining
Access to spa facilities1
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium-brand drinks
24-hour room service
Beach towels in the room upon arrival
Bathrobes and slippers in the room
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba
Where available.
2 Features may vary from one hotel to the other.
 Instead of a fruit platter, some resorts may offer chocolate or other delicacies.

To find out to see which specific inclusions apply to this hotel, please refer to "Luxury Collection" Inclusions in the "Inclusions" section.  
 
May be available with some room categories, according to the property
Available for season 2017-2018
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • The Moongate
      Image bar
      • Dinner : À la Carte Asian
      • Evening dress code: Formal
    • Mangiare
      Image bar
      • Lunch : À la Carte Trattoria
      • Dinner : À la Carte Italian
      • Evening dress code: Casual
    • Breeze Grill
      Image bar
      • Breakfast : Continental Breakfast
      • Lunch : Grill
      • Dinner : À la Carte Steakhouse
    • Juana Margarita
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
    • Brasserie
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Formal
    • Mercado
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Las Olas
      Image bar
      • Breakfast : Continental Breakfast
      • Lunch : À la Carte American
      • Dinner : À la Carte American
      • Evening dress code: Casual
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 23:45
      • Local drinks
      • International drinks
    • The Club
      Image bar
      • Lounge
    • Delfines Bar
      Image bar
      • Main Bar
      • Local drinks
      • International drinks
    • La Vista
      Image bar
      • Location : Rooftop
      • Local drinks
      Adult only
    • Coffee Shop
      Image bar
      • Coffee Shop
      Dessert Parlor
    • El Faro Bar
      Image bar
      • Piano Bar
      • Local drinks
      • International drinks
    • La Cantina
      Image bar
      • Trendy Bar
      • Opening time : 12:00
      • Closing time : 22:00
      • Local drinks
      Tequila Bar
    • Cerveceria
      Image bar
      • Sports Bar
      • Local drinks
    • VIP Pool Bar
      Image bar
      • Location : Pool
      • Local drinks
      • International drinks
Kids
Ø
  • Water park
  • Babysitting ($)
Spa
Ø

Services ($)

Ratings
0000) 4502 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Anniversary trip 00000 October 16, 2017

  • Last year we got married at this beautiful resort and had the perfect destination wedding. So this year we returned to celebrate our Anniversary and it surpassed our expectations. The service is...
  • stevenbS2734EU

Not full, really all inclusive. Walk-able to town 00000 October 16, 2017

  • It was not busy at all (Oct 2017). We were always treated well. Tip often & early to receive a whole lot better service. No issues. The food is exquisite. There was lots of restaurants to try out in...
  • Pnguyen10

wonderful family vacation 00000 October 16, 2017

  • Had boys ages 5 and 9 that enjoyed Kidz Club which allowed us some alone time. The beaches are amazing and all loved the iceberg and trampoline (adults and kids!). The location of the beach is...
  • julietS583AD
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.