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Facing the ocean, in the hotel zone of Cancun and in walking distance from the shopping area, approximately 8 km from downtown Cancun and 11 km from the airport. This hotel has a stunning view of the Caribbean Sea, one of the best beaches and rooms designed to relax and enjoy.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 11 km from Cancun International Airport
  • Beachfront
  • In the heart of the hotel zone
  • Within walking distance of downtown
  • Area: Punta Cancun

Hotel Description

  • 395 rooms
  • 1 building(s) of 14 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 6 restaurant(s)
  • 4 bar(s)
  • Fitness center
  • Playground
  • Internet business center ($)
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • ATM ($)
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby
    • Room
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
Guest at Krystal Grand Punta Cancun has access to Krystal Cancun facilities

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds ($)

Hotel Contact Information

  • Krystal Grand Punta Cancun 4*
  • Boulevard Kukulcan KM 8.5 Zona hotelera Punta Cancun Cancun, Quintana Roo Mexico 77500
  • Tel.: 9988915555
  • Email : reservacionescancun.kgpc@krystal-hotels.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour (service charge, $ is applicable to each call)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour (service charge, $ is applicable to each call)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Deluxe Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Mini-bar restocked daily (water, soft drinks and beer)
    • Room service 24-hour
    • WiFi (free)
    • Bathrobes
    Room Service (service charge applies,$)
  • Deluxe Room Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Balcony
    • Full bathroom
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Mini-bar restocked daily (water, soft drinks and beer)
    • Room service 24-hour
    • WiFi (free)
    • Bathrobes
  • Altitude Room Partial Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 51 m²
    • Partial Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Rain
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Butler service
    • Continental breakfast daily
    • Private check-in and check-out
    • Hors d'oeuvres and house wine in the evening
    • Complimentary access to Fitness Center
  • Altitude Room Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 51 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Rain
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Butler service
    • Continental breakfast daily
    • Private check-in and check-out
    • Hors d'oeuvres and house wine in the evening
    • Complimentary access to Fitness Center
Sports / Activities
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Sports

  • Golf course nearby ($)
  • Jetboats ($)
  • Jetski ($)
  • Kayaking ($)
  • Motorized water sports ($)
  • Non-motorized water sports ($)
  • Sailing ($)
  • Snorkeling ($)
  • Volleyball
  • Windsurfing ($)

Activities

  • Aerobics ($)
  • Banana boat ($)
  • Bicycles ($)
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool ($)
  • Jacuzzi ($)
  • Ping-pong
  • Scuba Diving ($)
  • Spanish lessons
Internet
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WiFi available in :

  • Lobby
  • Room

Internet for Business ($)

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • O Restaurant
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • The Beach Bar & Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
      • High chairs available
    • Risotto
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ayami Restaurant
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • The Grill
      Image bar
      • Lunch : À la Carte International
      • Dinner : À la Carte International
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)

    • The Lounge and Terrace
      Image bar
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Pool Bar
      Image bar
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 19:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
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  • Kids' Club (ages 3 to 12)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool ($)
  • Scuba diving centre off-site
Spa
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Services ($)

  • Body Treatments
  • Massage
  • Sauna
Spa package ($)
Wedding / Honeymoon
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Free honeymoon package

  • Honeymooners must be stated in the booking and a proof of marriage must be presented at check-in.
    1 bottle of sparkling wine and wedding cake for two upon arrival.

Wedding package ($)

Honeymoon package ($)

Special offers
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  • Resort Credit (2017-2018)

      • US $150 per adult, per stay, applicable at the spa, car rental, stores, hotel jewerly boutique, water sports and memorable photo.
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • 1 or 2 children under 5 stays and eat free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 3614 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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Top notch for 4* 00000 January 12, 2018

  • Absolutely fabulous restort. Been to Cancun many times but this was tbe best place we've stayed. For many reasons, hotel was new, clean, great food and selection. Ppl the best! One exception of Paul...
  • 4ACanadianGirl

They Kept My Cellphone- Poor Customer Service 0¼¼¼¼ January 11, 2018

  • I have been very patient. I was a guest at your resort and you have done nothing to help me with my issue. I have called your hotel over and over again. During my stay December 24-26. I left my phone...
  • keshabrooks1908

Great location 0000¼ January 10, 2018

  • Great location. The beach is nice. The room was nice and clean. The view of the beach from my room was nice. The hotel was clean and for the most part the people were friendly. Other reviewers...
  • 490terrih
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.