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Facing the ocean, in the hotel zone of Cancun, and 11 km from the airport, the Krystal Grand Punta Cancun has a stunning view of the Caribbean Sea, one of the best beaches and rooms designed to relax, enjoy.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 11 km from Cancun International Airport
  • Beachfront
  • In the heart of the hotel zone
  • Within walking distance of downtown
  • Area: Punta Cancun

Hotel Description

  • 295 rooms
  • 1 building(s) of 14 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 7 restaurant(s)
  • 4 bar(s)
  • Fitness center
  • Playground
  • Internet business center ($)
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • ATM ($)
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby
    • Room
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds ($)

Hotel Contact Information

  • Krystal Grand Punta Cancun 4*
  • Boulevard Kukulcan KM 8.5 Zona hotelera Punta Cancun Cancun, Quintana Roo Mexico 77500
  • Tel.: 9988915555
  • Email : reservacionescancun.kgpc@krystal-hotels.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour (service charge, $ is applicable to each call)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service 24-hour (service charge, $ is applicable to each call)
  • Select international brand drinks (unlimited, house wine included)
  • Snacks
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Deluxe > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Mini-bar restocked daily (water, soft drinks and beer)
    • Room service 24-hour
    • WiFi (free)
    • Bathrobes
    Room Service (service charge applies,$)
  • Deluxe Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Balcony
    • Full bathroom
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Mini-bar restocked daily (water, soft drinks and beer)
    • Room service 24-hour
    • WiFi (free)
    • Bathrobes
  • Altitude room partial Oceanview > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Rain
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Butler service
    • Continental breakfast daily
    • Private check-in and check-out
    • Hors d'oeuvres and house wine in the evening
    • Complimentary access to Fitness Center
  • Altitude room Oceanview > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • Extra bed ($, on request)
    • Crib ($, on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony
    • Full bathroom
      • Shower : Rain
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Butler service
    • Continental breakfast daily
    • Private check-in and check-out
    • Hors d'oeuvres and house wine in the evening
    • Complimentary access to Fitness Center
Sports / Activities
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Sports

  • Golf course nearby ($)
  • Jetboats ($)
  • Jetski ($)
  • Kayaking ($)
  • Motorized water sports ($)
  • Non-motorized water sports ($)
  • Sailing ($)
  • Snorkeling ($)
  • Volleyball
  • Windsurfing ($)

Activities

  • Aerobics ($)
  • Banana boat ($)
  • Bicycles ($)
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool ($)
  • Jacuzzi ($)
  • Ping-pong
  • Scuba Diving ($)
  • Spanish lessons
Internet
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WiFi available in :

  • Lobby
  • Room

Internet for Business ($)

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • O Restaurant
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • The Beach Bar & Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
      • High chairs available
    • Risotto
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ayami Restaurant
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • The Grill
      Image bar
      • Lunch : À la Carte International
      • Dinner : À la Carte International
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)

    • The Lounge and Terrace
      Image bar
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Pool Bar
      Image bar
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 19:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
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  • Kids' Club (ages 3 to 12)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool ($)
  • Scuba diving centre off-site
Spa
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Services ($)

  • Body Treatments
  • Massage
  • Sauna
Spa package ($)
Wedding / Honeymoon
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Free honeymoon package

  • Honeymooners must be stated in the booking and a proof of marriage must be presented at check-in.
    1 bottle of sparkling wine and wedding cake for two upon arrival.

Wedding package ($)

Honeymoon package ($)

Special offers
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  • Resort Credit (2017-2018)

      • US $150 per adult, per stay, applicable at the spa, car rental, stores, hotel jewerly boutique, water sports and memorable photo.
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • 1 or 2 children under 5 stays and eat free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 3483 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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Great resort but finicky A/C lead to sleepless nights, in addition to sub-par service/support 000¼¼ November 18, 2017

  • We stayed at the new Altitude tower which is really awesome and specious .... welcome drinks and all luxuries made it a great place. However, our a/c stopped working every night from 2-5 am and they...
  • RajeshA667

Service review 0000¼ November 18, 2017

  • We stayed here for a week with the all inclusive package in the Altitude part of the hotel. Our room was great with an ocean front view on the 12th floor. Alonso from Bar Altitud was great. He was...
  • Kate B

Loud Music destroy sleep 000¼¼ November 15, 2017

  • Friday night there was music inside the hotel. The noise ended by 1030 so thats bearable but Saturday eve there was a wedding. The music was very loud. I complained many times but no out come. First...
  • SYEDBilal
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.