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Facing the Caribbean Sea, and on the famous Boulevard Kukulcan, approximately 23 km from the Cancun airport. Settled in a unique environment, the Occidental Costa Cancun stands out for its quality, offering guests comfortable rooms and exclusive service, a variety of restaurants and water sports. A unique experience for all ages.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 23 km from Cancun International Airport
  • Beachfront
  • District: Quintana Roo

Hotel Description

  • 358 rooms
  • 6 building(s) of 6 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 1 pool(s)
  • 4 restaurant(s)
  • 2 bar(s)
  • 24h snacks
  • Fitness center
  • Internet business center ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • Currency exchange
  • WiFi available in :
    • Lobby ($)
  • Check-in time : 3:00 PM
  • Check-out time : 11:00 AM
  • Babysitting ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental

Hotel Contact Information

  • Occidental Costa Cancun 4*
  • Boulevard Kukulcan, km. 4,5 Cancun, Quintana Roo, México, 77500
  • Tel.: +52 998 8497100
  • Fax : +52 998 8495601
  • Email : costacancun@barcelo.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited; reservations required)
  • Non-motorized water sports (selected)
  • Waiter service at the pool and beach
  • 1 accessible pool(s) at the property
  • 2 accessible bar(s) at the property
  • 4 accessible restaurant(s) at the property
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited; reservations required)
  • Non-motorized water sports (selected)
  • Waiter service at the pool and beach
  • 1 accessible pool(s) at the property
  • 2 accessible bar(s) at the property
  • 4 accessible restaurant(s) at the property
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Non-motorized water sports (selected)
  • Waiter service at the pool/beach
  • 1 accessible pool(s) at the property
  • 2 accessible bar(s) at the property
  • 4 accessible restaurant(s) at the property
  • Service of a representative at destination
Solo Collection inclusions :
  • Promotion No Single Supplement (restrictions may apply)
  • Communal table for sharing meals (where available, in designated areas)

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservations required)
  • Non-motorized water sports (selected)
  • Waiter service at the pool/beach
  • 1 accessible pool(s) at the property
  • 2 accessible bar(s) at the property
  • 4 accessible restaurant(s) at the property
  • Service of a representative at destination
Solo Collection inclusions :
  • Promotion No Single Supplement (restrictions may apply)
  • Communal table for sharing meals (where available, in designated areas)
Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 34 m²
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Bathroom with shower only
      • Shower : Regular
    • Room with French Balcony
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Iron & ironing board
    • Room service ($)
    • Telephone
  • Room with Terrace > Ø

    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 34 m²
    • Pool, Sea or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Iron & ironing board
    • Room service ($)
    • Telephone
  • Room Ocean Front > Ø

    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 34 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Iron & ironing board
    • Room service ($)
    • Telephone
Sports / Activities
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Sports

  • Kayaking
  • Non-motorized water sports

Activities

  • Aerobics
  • Fitness center
  • Introduction to scuba diving in pool
Internet
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WiFi available in :

  • Lobby ($)

Internet for Business ($)

Solo Collection
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Your Vacation, Your Way

The South is your oyster when travelling solo. Kick up your heels in salsa classes. Swap your dancing shoes for fins and snorkel among colourful fish at the beach. Go ahead and order that plate of empanadas in your room at 3 a.m., no one is stopping you! Make new friends, blaze out of your comfort zone… or stay in it! The choice is yours because this is your vacation. Another serving of empanadas, please!

BENEFITS

No single supplement * 
Free WIFI ** 
Communal table for sharing meals **
Free room service **

* Limited number of rooms.
** Where available, in designated area.

To find out to see which specific inclusions apply to this hotel, please refer to "Solo Collection" Inclusions in the "Inclusions" section.
 
Available for season 2017-2018
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
  • Restaurant(s)

    • Albatros
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
    • La Claraboya
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : À la Carte International
      • Dinner : À la Carte International
      • Reservation required
      • Evening dress code: Semi-formal
    • México Lindo
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
    • La Trattoria
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Semi-formal
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 22:00
      • Local drinks
Kids
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  • Kids' Club (ages 4 to 11)
  • Babysitting ($)
Spa
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Services ($)

  • Jacuzzi
  • Massage
  • Sauna
Special offers
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  • Resort Credit (2017-2018)

      • Receive up to US $500 in resort credit discounts; enjoy incredible discounts of up to 25% on services and facilities.
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 5865 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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10 day stay 0000¼ January 11, 2018

  • Our overall experience with this hotel was great. A few changes would make it exceptional. We both thought the food was above average for the price. The staff at the restaurants was exceptional...
  • H9951BZmichaell

A beautiful resort with excellent amenities 00000 January 10, 2018

  • My wife and I stayed here for our anniversary in a junior suite. The room was awesome and the staff did an exceptional job to help us celebrate and feel comfortable throughout out week-long stay...
  • troy192

Should be a 3* at best... 0¼¼¼¼ January 10, 2018

  • This resort should most definitely not be a 4.5*. There was a charge for room service of $5 per plate, $75 for wifi per device, the drinks were not made with milk but a coffee creamer substitute...
  • albertabneef
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.