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The Sun Palace Hotel in Cancun area is a couples-only luxury resort located approximately 20 km from downtown Cancun and 12 km from the Cancun airport.
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our 2017-2018 brochure.
     
    June 09, 2017 :
    Please take note that clients who staying at one of following Palace Resorts hotels: Beach Palace, Isla Mujeres Palace, LeBlanc Spa Resort, Moon Palace Cancun, Playacar Palace & Sun Palace can access to all services and facilities of all Palace Resorts except the Grand at Moon Palace ($).   
About your Hotel
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Hotel Location

  • Approximately 12 km from Cancun International Airport
  • Beachfront
  • Close to a trendy area
  • Close to cultural site
  • Area: Cancun's Hotel Zone

Hotel Description

  • Minimum age required - Full hotel
  • 252 rooms
  • 1 building(s) of 8 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • WiFi available in :
    • Lobby
    • Room
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Lounge chairs

Hotel Contact Information

  • Sun Palace 5*
  • Blvd. Kukulcan Km 20, Hotel Zone, Cancun, Quintana Roo, 77500, Mexico
  • Tel.: 9988914100
  • Fax : 9988914109
  • Email : conciergesp@palaceresorts.com
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada
  • Premium brand drinks and house wine
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Accommodation
  • Access to all services and facilities of all Palace Resorts except The Grand at Moon Palace ($). ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Phone calls to Canada
  • Premium brand drinks and house wine
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Accommodation
  • Access to all services and facilities of all Palace Resorts except The Grand at Moon Palace ($). ($)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Deluxe Room Resort View > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and vodka
  • Deluxe Room Resort View with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and voD
  • Superior Ocean View Deluxe Room > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Balcony
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and vodka
  • Superior Ocean View Deluxe Room with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and vodka
  • Ocean View Junior Suite > Ø

    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and vodka.
  • Ocean View Junior Suite with Golf > Ø

    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    In-room wine Liquor dispenser containing whiskey, tequila, rum and vodka
  • Grand Level > Ø

    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker with Lavazza Coffee imported from Italy
    • In-room liquor dispenser with premium brand names
    • Mini-bar contains sodas, bottled water, juices, domestic and US beer
    • WiFi
    • Welcome gift (bottle of wine and an exclusive Beach bag; one per room/per stay)
    • Private Check-in and check-out
    • Bath amenities (L'Occitane brand)
    • In-room snacks include chips, chocolates, peanuts and crackers
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Grand Level with Golf > Ø

    • Golf package inclusions
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker with Lavazza Coffee imported from Italy
    • In-room liquor dispenser with premium brand names
    • Mini-bar contains sodas, bottled water, juices, domestic and US beer
    • WiFi
    • Welcome gift (bottle of wine and an exclusive Beach bag; one per room/per stay)
    • Private Check-in and check-out
    • Bath amenities (L'Occitane brand)
    • In-room snacks include chips, chocolates, peanuts and crackers
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Concierge Room > Ø

    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Concierge service with exclusive phone service
    • In-room liquor dispenser with premium liquor brands
    • Massage (two 25 minutes massage at the Beach or in-room; per room/stay)
    • Mini-bar contains sodas, bottled water, juices and domestic beer
    • Private beach area with waiter service
    • Turn-down service with nightly Petits Fours
    • WiFi
    • Welcome gift (exclusive Beach Bag; one per room/per stay)
    • Dinner (private candlelight dinner at select locations; once per stay)
    • Private Check-in and late check-out (upon request and subject to availability)
    • Early check-in and late check-out
    • Bath amenities (L'Occitane brand)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
  • Concierge Room with Golf > Ø

    • Golf package inclusions
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Concierge service with exclusive phone service
    • In-room liquor dispenser with premium brand names
    • Massage (two 25 minutes massage at the Beach or in-room; per room/stay)
    • Mini-bar contains sodas, bottled water, juices and domestic beer
    • Private beach area with waiter service
    • Turn-down service with nightly Petits Fours
    • WiFi
    • Welcome gift (exclusive Beach Bag; one per room/per stay)
    • Dinner (private candlelight dinner at select locations; once per stay)
    • Private Check-in and late check-out (upon request and subject to availability)
    • Early check-in and late check-out
    • Bath amenities (L'Occitane brand)
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
     
Sports / Activities
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Sports

  • Kayaking
  • Soccer
  • Volleyball
  • Waterpolo

Activities

  • Aquafitness
  • Bingo
  • Dance lessons
  • Fitness center
  • Horseback riding nearby ($)
  • Horseshoe
  • Petanque
  • Spanish lessons
  • Stretching sessions
Internet
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WiFi available in :

  • Lobby
  • Room

Internet for Business

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • El Alamo
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • La Tratto
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
      • Smoking area
    • The Steak
      Image bar
      • Dinner : À la Carte Grill
      • Evening dress code: Casual
    • Oriental Lounge
      Image bar
      • Dinner : À la Carte Oriental
      • Evening dress code: Casual
  • Bar(s)

    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Wet Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • The Snack
      Image bar
      • Snack
      • Opening time : 11:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Moon Palace Golf Resort

Designed by Jack Nicklaus
Cancun
9988816100
  • 27 holes
  • Lockers
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Casual dress code
  • Teaching pro ($)
  • Club house
  • Mandatory golf cart ($)
  • Minimum age to play : 15 years old
  • Pro shop ($)
Golf package ($)
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2017 to October 31, 2018

Notes

NOT INCLUDED:
TRANSPORTATION TO AND FROM RIVIERA GOLF COURSE
REFRESHMENTS AND SNACKS AT RIVIERA GOLF COURSE

*** GOLF PROMOTION "UNLIMITED GOLF INSTEAD RESORT CREDIT" ALSO AVAILABLE.
FOR MORE DETAILS, PLEASE REFER TO SPECIAL OFFERS ***
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Special offers
Ø
  • Resort Credit (2017-2018)

      • US $1,500 resort credit that can be used for spa treatments, golf, select tours, upgraded wine list, wedding packages and more. An additional 16% tax must be paid locally on resort credit purchases.

        *This offer is not combinable with Unlimited Golf Instead of Resort Credit (Promo golf).






      • Applicable for travel between November 1, 2017 and October 31, 2018
  • Golf (2017-2018)

      • GOLF PROMOTION included:
        Unlimited Golf instead of Resort Credit
        Unlimited rounds/adult
        Transportation to and from the Moon Spa & Golf Club
        Resfreshments and snacks
        Shared golf cart not included (mandatory, $)

        *This offer is not combinable with Resort Credit.

        *** GOLF PACKAGE ($) ALSO AVAILABLE.  FOR MORE DETAILS, PLEASE REFER TO GOLF ***
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 6267 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Relaxing 00000 December 11, 2017

  • Perfect for a 3 night getaway. Booked thru Costco Travel, which took care of flights, hotel transfers, and resort. Hotel is only 15 minutes away from Cancun airport. Beach was beautiful, and the...
  • G2017XEchrisl

Ideal long-weekend getaway 0000¼ December 11, 2017

  • My wife and I decided to take a long weekend in Cancun as a December getaway. While we're avid travelers who enjoy exploring our destinations, we wanted this trip to be as logistically simple as...
  • WesVols

Dec 2017 vacation 00000 December 11, 2017

  • Transfer from airport was fine. Hotel assigned us to room 233 which had a view of roof. we asked to change to a better view higher up and Manager moved us to 533 after 3 days. The hotel was full...
  • robalina2015
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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