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Located beachfront in Cancun’s hotel zone, approximately 16 km from the airport, The Pyramid at Grand Oasis is famous for its lively atmosphere and unparalleled entertainment, featuring multiple shows each evening.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our 2016-2017 brochure . 
     
    July 28, 2016:
    The hotel is not adults-only. It welcomes guests of all ages.

Good to Know

  • Any guest of 24 years old and under who traveling without a legal parent/guardian will have to pay upon check-in a fee of 30.00$ USD per person (cash only) not refundable.
About your Hotel
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Hotel Location

  • Approximately 16 km from Cancun International Airport
  • In the heart of the hotel zone
  • Oceanfront

Hotel Description

  • 232 rooms
  • 3 building(s) of 6 storey(s)

Services

  • Parking available at the hotel
  • 1 pool(s)
  • 5 restaurant(s)
  • 1 bar(s)
  • Disco
  • Fitness center
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • Currency exchange
  • WiFi available in :
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Golf course nearby
  • Golf Course on site ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Spa services ($)
  • Car Rental ($)
  • This hotel accepts student groups (Resort fee, 30.00USD upon check-in)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • The Pyramid at Grand Oasis 4.5*
  • Blvd. Kukulcan Km 16.5 Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500
  • Tel.: 18004462747
  • Email : info@oasishoteles.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Bathrobes and slippers in room
  • Concierge service
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Golf (unlimited rounds)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24 hour service charge applies ($)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Access
  • Private VIP lounge for check-in & check out
  • Early check-in and late check-out
  • Exclusive restaurants
  • 3 accessible pool(s) at the property
  • 23 accessible bar(s) at the property
  • 24 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Oasis Cancun
  • Service of a representative at destination
  • Golf package
  • Golf package
Family Collection inclusions :
  • Part of: Cool for Teens
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay
GOLF PACKAGE inclusions :
  • Unlimited golf/adult/stay
Rooms
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  • For your comfort, each room offers :
  • Ocean View Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 1 king-size bed or 2 double beds
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Bath amenities
    USB ports
  • Lagoon View Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • 1 king-size bed or 2 double beds
    • Balcony
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Beach towels in room
    • Bath amenities
    USB ports
Sports / Activities
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Sports

  • Golf course nearby
  • Golf course on site ($)
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Tennis
    • 1 tennis court(s)
  • Volleyball

Activities

  • Aerobics
  • Dance lessons
  • Fitness center
  • Pilates
  • Yoga
Internet
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WiFi available in :

  • Room

Internet for Business ($)

Family Collection
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Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)

    • Careyes
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
      Exclusive to The Pyramid at Grand Oasis guests.
    • Cocoa
      Image bar
      • Breakfast : Grill
      • Lunch : Grill
      • Dinner : Grill
      • Air conditioning
      • Evening dress code: Casual
      Exclusive to The Pyramid at Grand Oasis guests.
    • The White Box
      Image bar
      • Dinner : À la Carte Fusion
      • Air conditioning
      • Evening dress code: Casual
      Exclusive to The Pyramid at Grand Oasis guests.
    • Maki Taco
      Image bar
      • Lunch : À la Carte Japanese
      • Dinner : À la Carte Japanese
      • Air conditioning
      • Evening dress code: Casual
      Exclusive to The Pyramid at Grand Oasis guests.
    • Market Place
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      Exclusive to The Pyramid at Grand Oasis guests.
  • Bar(s)

    • Sian Ka'an Beach Club
      Image bar
      • Location : Beach
      • Opening time : 11:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
      Exclusive to The Pyramid at Grand Oasis guests.
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Oasis Cancun Golf Club

Kukulcan Boulevard at Km. 17, Cancun Beach Hotel Zone, Mexico
8887740040
  • Golf Course near the property
  • 9 holes
  • Par 27
  • Casual dress code
Golf package included
  • Unlimited golf/adult/stay
Golf package included
  • Unlimited golf/adult/stay
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Wedding package ($)

Honeymoon package ($)

Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Applicable for travel between November 1, 2016 and October 31, 2017
Ratings
000)¼ 6328 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews
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Don't go there! 0¼¼¼¼ April 17, 2017

  • I stayed here last week for five nights. On the third night, someone broke into our room between 1:00 and 3;00 a.m. and stole money and other valuables. We complained and filed a report to the hotel...
  • lauraz891

the employees look angry all the time, the service is not good, when we would asked for something, they answered with a 000¼¼ April 17, 2017

  • we called the bellboy and never showed up, so we had to have to carry the suitcases to the lobby. And an other ocasion when we were dinner at the rostizzio restaurant, a employee asked us to lived...
  • AmeliaRodriguez

Ehh...I wouldn't go again 0¼¼¼¼ April 17, 2017

  • Our room was broken into, phone and watch was stolen. Security didn't do anything. Not top shelf liquor anywhere. Pool was dirty, filled with urine. Stay somewhere that's actually safe and clean. The...
  • 283aimeef
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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