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The Hard Rock Hotel Vallarta Hotel  is a splendid resort in the Bay of Banderas in the Riviera Nayarit area, 21 km from downtown Puerto Vallarta and 11 km from the Puerto Vallarta airport.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 11 km from Gustavo Díaz Ordaz International Airport - Puerto Vallarta
  • Metro:
  • District:

Hotel Description

  • 348 rooms
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 5 bar(s)
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • The entire complex
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Hard Rock Hotel Vallarta 4.5*
  • 19 Paseo de los Cocotero Villa 8 Nuevo Vallarta Bahía de Banderas 63732 Riviera Nayarit, Mexico
  • Tel.: 11523222268470
  • Email : customercare@hrhvallarta.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination
Rooms
Ø
  • For your comfort, each room offers :
  • Deluxe Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Gold Room Double Beds > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Gold Room King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Partial Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Platinum Double Beds > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Platinum King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Rock Royalty Level Deluxe Platinum King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service (on call)
    • In-room liquor dispenser with premium brands
    • Massage (Complimentary 25-minute couple's massage once/stay)
    • Snacks
    • VIP room amenities
    • Exclusive area on the beach
    • Late check-out upon availability
    • Aromatherapy
    • Bath amenities
    • VIP check-in and check-out
    • Resort Credit (receive up to $1,800 resort credit per room/stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    Beach bag
    Ironing service (2 items/person/stay)
  • Deluxe Diamond Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 37 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Balcony or french balcony
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser with premium brands
    • Specific room location (best views or locations)
    • Breakfast (pre order)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Family Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Pool View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    • Bathrobes and slippers in room for adults and kids
    • In-room liquor dispenser
    • Bath amenities
    • Amenities for kids
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • 1-Bedroom Rock Suite Gold > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 73 m²
    • Pool, Sea or Garden View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Dining room (closed area)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser
    • Breakfast (pre-order)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • 2-Bedroom Rock Suite Platinum > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 195 m²
    • Ocean View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 3 children
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser
    • Breakfast (pre-order)
    • Access to a private beach area
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Rock Star Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 233 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Rain
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser with premium brands
    • WiFi
    • Breakfast (pre-order)
    • Dinner on the beach (reservation required)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
Sports / Activities
Ø

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Snorkeling
  • Volleyball

Activities

  • Bicycles
  • Bingo
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
Internet
Ø

WiFi available in :

  • The entire complex

Internet for Business

Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Available for season 2016-2017
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • The Market
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Ciao
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Snack Bar
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
    • Frida
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
    • Zen
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Ipanema
      Image bar
      • Dinner : À la Carte Brazilian
      • Evening dress code: Semi-formal
  • Bar(s)

    • Frida Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Splash Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Sun Bar
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Amphitheater bar
      Image bar
      • Location : Theatre
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Rooms for family of five or more
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Sauna
Wedding / Honeymoon
Ø

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
Ø
  • Children under 4 stay and eat free (2016-2017)

      • Sharing the same room with two paying adults
      • For travel between November 1, 2016 and October 31, 2017
  • Resort Credit (2016-2017)

      • Up to US $1,800 that can be used towards spa treatments, golf, select tours, upgraded wine list, wedding packages and more (payable locally: 20% tax on Resort Credit purchases).

        Special:
        All booking made by April 30, 2017 with a minimum of 3 nights will receive DOUBLE Limitless Resort Credit.


        Categories: All Categories
        Travel dates: 01-MAI-2017 – 21-DEC-2018;
      • For travel between November 1, 2016 and October 31, 2017
  • Children under 4 stay and eat free (2017-2018)

      • Sharing the same room with two paying adults
      • For travel between November 1, 2017 and October 31, 2018
  • Resort Credit (2017-2018)

      • Up to US $1,800 that can be used towards spa treatments, golf, select tours, upgraded wine list, wedding packages and more (payable locally: 20% tax on Resort Credit purchases).

        Special:

        All booking made by October 31st , 2017 with a minimum of 3 nights will receive DOUBLE Limitless Resort Credit.

        Categories: All Categories

      • Applicable for travel between May 1, 2017 and December 21, 2018
Ratings
0000) 4191 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Hard Rock Vallarta May 2017 00000 June 23, 2017

  • My husband and I went to the Hard Rock Vallarta in May for 2 weeks. This was our first time at any Hard Rock Hotel, so we hoped for the best, based on the reviews on TripAdvisor. Our check in was...
  • CCV789

Gift Shop Experience 00000 June 23, 2017

  • Service we received from Rubi and Cris at the Hard Rock Gift Shop was outstanding! Both demonstrated an excellent balance between friendliness, professionalism, and thoughtfulness. Kudos to them...
  • Stezzie

Great Service!! 00000 June 22, 2017

  • All of our service was exceptional! I want to especially thank Esmeralda and Canario for above and beyond service. They are the standard by which all others should be compared. Thanks again! We will...
  • A TripAdvisor Member
Transat rating
8888*
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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