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The Hard Rock Hotel Vallarta Hotel  is a splendid resort in the Bay of Banderas in the Riviera Nayarit area, 21 km from downtown Puerto Vallarta and 11 km from the Puerto Vallarta airport.
Hotel details
Important information
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  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
About your Hotel
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Hotel Location

  • Approximately 11 km from Gustavo Díaz Ordaz International Airport - Puerto Vallarta

Hotel Description

  • 348 rooms
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 5 bar(s)
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • WiFi available in :
    • The entire complex
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)

Beach

  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Hard Rock Hotel Vallarta 4.5*
  • 19 Paseo de los Cocotero Villa 8 Nuevo Vallarta Bahía de Banderas 63732 Riviera Nayarit, Mexico
  • Tel.: 11523222268470
  • Email : customercare@hrhvallarta.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks and select premium brand drinks (unlimited, house wine included)
  • Evening entertainment
  • In-room liquor dispenser
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (unlimited, restrictions apply)
  • Room service 24-hour
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • À la carte lunch and dinner (unlimited, no reservation required)
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Rooms
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  • For your comfort, each room offers :
  • Deluxe Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Gold Room Double Beds > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Gold Room King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Partial Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Platinum Double Beds > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Platinum King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Rock Royalty Level Deluxe Platinum King Bed > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 43 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service (on call)
    • In-room liquor dispenser with premium brands
    • Massage (Complimentary 25-minute couple's massage once/stay)
    • Snacks
    • VIP room amenities
    • Exclusive area on the beach
    • Late check-out upon availability
    • Aromatherapy
    • Bath amenities
    • VIP check-in and check-out
    • Resort Credit (receive up to $1,800 resort credit per room/stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
    • Beach bag
    • Ironing service (2 items/person/stay)
  • Deluxe Diamond Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 37 m²
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Extra bed (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Balcony or french balcony
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser with premium brands
    • Specific room location (best views or locations)
    • Breakfast (pre order)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Deluxe Family Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Pool View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Video games (on request)
    • Bathrobes and slippers in room for adults and kids
    • In-room liquor dispenser
    • Bath amenities
    • Amenities for kids
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • 1-Bedroom Rock Suite Gold > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 73 m²
    • Pool, Sea or Garden View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Dining room (closed area)
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • French balcony
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser
    • Breakfast (pre-order)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • 2-Bedroom Rock Suite Platinum > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 195 m²
    • Ocean View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 3 children
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser
    • Breakfast (pre-order)
    • Access to a private beach area
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
  • Rock Star Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 233 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Rain
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Concierge service
    • In-room liquor dispenser with premium brands
    • WiFi
    • Breakfast (pre-order)
    • Dinner on the beach (reservation required)
    • Early check-in and late check-out (subject to availability)
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,800 resort credit per room/ stay; 20% applicable tax on all purchases made with resort credits. Some restrictions may apply)
Sports / Activities
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Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Snorkeling
  • Volleyball

Activities

  • Bicycles
  • Bingo
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
Internet
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WiFi available in :

  • The entire complex

Internet for Business

Family Collection
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Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • The Market
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Ciao
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Snack Bar
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
    • Frida
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
    • Zen
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Ipanema
      Image bar
      • Dinner : À la Carte Brazilian
      • Evening dress code: Semi-formal
  • Bar(s)

    • Frida Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Splash Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Sun Bar
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Amphitheater bar
      Image bar
      • Location : Theatre
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Rooms for family of five or more
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa
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Services ($)

  • Body Treatments
  • Massage
  • Sauna
Wedding / Honeymoon
Ø

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
Ø
  • Children under 4 stay and eat free (2016-2017)

  • Resort Credit (2016-2017)

Ratings
0000) 3210 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Good for anyone but GREAT for young families! 00000 July 25, 2016

  • Very good hotel BUT we got an amazing deal so for the price we paid this stay earned 5 rating! My husband and I were travelling with our two oldest boys, 5 and 12 years old. This was the kids...
  • L9mary

Awesome stay!!! Best service!!! 00000 July 25, 2016

  • My family and a group of friends just got back from Hark Rock PV, we have stayed ay beach palace, moon palace, playacar palace, this trip had the best personalized service from the private check in...
  • drdetroit3

Absolutely Excellent Service! 00000 July 25, 2016

  • My family stayed at the Hard Rock July 9 - 16 2016. The stay was fantastic, mostly because of the amazing service we received from all of the staff. It's hard to pick out anyone in particular...
  • MarcyJo
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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