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Th Krystal Vallarta is located 5 km from the airport, surrounded by the beauty of the mountains and directly on the golden beach. Its facilities are ideal for a relaxing vacation for all the family.
Hotel details
Important information
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Brochure Erratum(s)

  • Please take note of the following changes in our 2016-2017 brochure.
     
    March 22, 2017:
    The Krystal Vallarta is now a 3.5 star hotel.

    January 16, 2017:
    There is no mini-bar in the room.
About your Hotel
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Hotel Location

  • Approximately 5 km from Gustavo Díaz Ordaz International Airport - Puerto Vallarta
  • Beachfront
  • Area: Bay of Banderas

Hotel Description

  • 260 rooms
  • 9 building(s) of 4 storey(s)
  • Elevator

Services

  • Parking available at the hotel ($)
  • 4 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Spa ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby
    • Room
  • Check-out time : 12:00 PM
  • Babysitting ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 21 years old
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs

Hotel Contact Information

  • Krystal Vallarta 3.5*
  • Av. de Los Garzas Zona Hotelera Nte 48333 Puerto Vallarta Jalisco, Mexico
  • Tel.: 322 226 0700
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited from 11 am to 11 pm)
  • Evening entertainment
  • Room service
  • Selected international drinks (unlimited from 11 am to 11 pm)
  • Buffet breakfast, lunch and dinner daily
  • Bottle 1 bottled water in room per person per day
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited from 11 am to 11 pm)
  • Evening entertainment
  • Room service
  • Selected international drinks (unlimited from 11 am to 11 pm)
  • Buffet breakfast, lunch and dinner daily
  • Bottle 1 bottled water in room per person per day
  • Service of a representative at destination
  • Honeymoon package
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited from 11 am to 11 pm)
  • Evening entertainment
  • Room service
  • Selected international drinks (unlimited from 11 am to 11 pm)
  • Buffet breakfast, lunch and dinner daily
  • Bottle 1 bottled water in room per person per day
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited from 11 am to 11 pm)
  • Evening entertainment
  • Room service
  • Selected international drinks (unlimited from 11 am to 11 pm)
  • Buffet breakfast, lunch and dinner daily
  • Bottle 1 bottled water in room per person per day
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Superior Room Garden View > Ø

    • WiFi
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Superior Room Ocean View > Ø

    • WiFi
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Deluxe Garden View > Ø

    • WiFi
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
Sports / Activities
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Sports

  • Jetski ($)
  • Motorized water sports ($)
  • Volleyball

Activities

  • Aerobics
  • Bingo
  • Fitness center
  • Jacuzzi
  • Karaoke
Internet
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WiFi available in :

  • Lobby
  • Room

Internet for Business ($)

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Kamakura Restaurant
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Cinque Terre Restaurant
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Las Velas Restaurant
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Crazy Crab Snack Shack
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
  • Bar(s)

    • Crazy Crab Beach Club
      Image bar
      • Location : Beach
      • Opening time : 11:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Le Caffe Lobby
      Image bar
      • Location : Lobby
      • Opening time : 16:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)
Spa
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Services ($)

Spa package ($)
Wedding / Honeymoon
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Free honeymoon package

  • Honeymooners must be stated in the booking and a proof of marriage must be presented at check-in.
    1 bottle of sparkling wine and wedding cake for two upon arrival.

Wedding package ($)

Honeymoon package ($)

Special offers
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  • 1 or 2 children under 5 stays and eat free (2016-2017)

      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 1 or 2 children under 5 stays and eat free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
000)¼ 1545 Review(s)
TripAdvisor rating
000)¼
TripAdvisor rating : Last 3 reviews
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Great place, but... 000¼¼ September 16, 2017

  • It is getting old and needs updating right away. Love the people here. It is a great value. The location is perfect. The food is very good. The service is excellent. When the property is put into...
  • neilp44

February Stay 0000¼ September 13, 2017

  • My husband and I have been coming to the Krystal for over 20 years. Change is inevitable and the Krystal is going through some transitions. The food is not it's high point but with some of the...
  • DaveandWanda

Never again will stay at Krystal 0¼¼¼¼ September 4, 2017

  • Horrible experience, the room was dirty, there was only a hard comforter for sheets. The phone didn't work? The food was beyond bad. It had no taste and was cheap. Sodas and drinks were separate...
  • sg650
Transat rating
888*²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.