The Allegro Playacar Hotel in Riviera Maya is a superior hotel located on a white-sand beach in Playacar, approximately 5 km from Playa del Carmen and 60 km from the Cancun airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • June 12, 2018:

    Please note that as of July 1, 2018 passengers will be charged directly at destination, a new Environmental Remediation Tax; value of 20 Mexican pesos per room per night (approx.: US $1).

    We apologize in advance for any inconvenience this situation may cause you during your stay.
About your Hotel
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Hotel Location

  • Approximately 60 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playacar Beach

Hotel Description

  • Transat Exclusive hotel
  • 286 rooms
  • 38 villa(s) of 2 storey(s)

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 6 restaurant(s)
  • 4 bar(s)
  • Playground
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • -
  • Currency exchange ($)
  • ATM
  • WiFi :
    • Lobby ($)
    • Room ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes
  • Lounge chairs

Hotel Contact Information

  • Allegro Playacar 4*
  • Lote Hotelero Nº 7, Desarrollo Playacar, P.O. Box 149 Playa Del Carmen, Quintana Roo, México, 77710
  • Tel.: 529848772700
  • Fax : 529848730378
  • Email : playacar.guest-gte@allegrohotels.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Private
  • Service of a representative at destination
  • Honeymoon package

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Private
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Private
  • Service of a representative at destination
  • Honeymoon package
For travel between November 1, 2018 and October 31, 2019

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package

Flight and accommodation (no transfers)

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times a week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Distinct identification bracelet
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily
  • Private beach area with waiter service
  • Select international brand drinks (unlimited)
  • Snacks
  • Turn-down service
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Superior Room > Ø

    • WiFi ($)
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 26 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • WiFi
  • Superior Room Premium > Ø

    • WiFi ($)
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 26 m²
    • Ocean/Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • WiFi
  • Junior Suite > Ø

    • WiFi ($)
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 49 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Mini-fridge
    • Telephone
    • WiFi
  • Family Room Garden View > Ø

    • WiFi ($)
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 49 m²
    • Garden View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Mini-fridge
    • Telephone
    • WiFi
  • Family Room Ocean View > Ø

    • WiFi ($)
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 49 m²
    • Ocean View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • 1 sofa bed in the living area
    • Crib (on request)
    • Dining area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Mini-fridge
    • Telephone
    • WiFi
Sports / Activities
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Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Volleyball
  • Waterpolo
  • Windsurfing
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)

Activities

  • Aerobics
  • Aquafitness
  • Banana boat ($)
  • Bingo
  • Catamaran
  • Catamaran lessons ($)
  • Dance lessons
  • Darts
  • Games room
  • Glass-bottom boat ($)
  • Horseback riding nearby ($)
  • Horseshoe
  • Introduction to scuba diving in pool
  • Karaoke
  • Parasailing ($)
  • Pedal boats
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Stretching sessions
  • Zipline ($)
Internet
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WiFi :

  • Lobby ($)
  • Room ($)
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Topaz
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • O’Sole Mio
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Cielito Lindo
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • Fuji
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Snack & Grill
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
    • Pizzería
      Image bar
      • Lunch : Pizzeria
      • Evening dress code: Casual
      • High chairs available
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 22:00
      • Local drinks
    • Ambar Bar
      Image bar
      • Location : Theatre
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
    • Disco Bar
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Babysitting only from 4 to 12 years old.

Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Certification
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Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
Special offers
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  • Resort Credit (2017-2018)

      • Receive up to US $500 in resort credit discounts; enjoy incredible discounts of up to 25% on services and facilities.
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • Resort Credit (2018-2019)

      • Receive up to US $500 in resort credit discounts; enjoy incredible discounts of up to 25% on services and facilities.
      • Applicable for travel between November 1, 2018 and October 31, 2019
Ratings
0000¼ 6350 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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Such beautiful gardens, lovely staff 00000 September 16, 2018

  • Everyday i woke up i had the luxury of walking around the beautiful gardens or walking a few feet to the gorgous beach. I chose to stay here because of the lodges. I dont like the idea of traipsing...
  • mgriffiths20

Awesome vacation 00000 September 16, 2018

  • This was our second time staying here, the first being before the renovations. They did a pretty good job with the renovations which were needed in some areas. Check in was very easy and Lucy was...
  • supertzar666

wonderful!! 00000 September 12, 2018

  • This was my first time to mexico and my first all inclusive, I will definitely be back . The Staff, room and food were GREAT. Getting up at 630am every morning to watch the sunrise was worth it. A...
  • GoldenGateGirl396
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.