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The Barcelo Maya Colonial Hotel in Riviera Maya is an elegant and superior hotel located beachfront and adjacent to the Barceló Maya Beach. Approximately 25 km from Playa del Carmen and 75 km from the Cancun airport.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory information: Room category name change

  • December 8, 2016:
     
    Please take note that the "Junior Suite Ocean Front Club Premium Prestige Class" room category is now called "Junior Suite Ocean Front Premium Level Prestige Class".

Good to Know

  • Barceló Hotel Group is pleased to invite you back to its successful "Singles Week" from September 23th to the 30th!
About your Hotel
Ø

Hotel Location

  • Approximately 75 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Xpu-Ha
  • Metro:
  • District:

Hotel Description

  • Transat Exclusive club
  • 481 rooms
  • 2 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 7 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Dolphinarium ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 4 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • WiFi available in :
    • Lobby ($)
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Massage
  • Spa services ($)
  • This hotel accepts student groups

Beach

  • Private beach
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs

Hotel Contact Information

  • Barcelo Maya Colonial 4.5*
  • Carretera Federal Chetumal, Puerto Juarez, Km 266.3 Cancun, Quintana Roo Mexico, 77750
  • Tel.: 9848751500
  • Fax : 9848751501
  • Email : mayacolonial@barcelo.com
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 4 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities at the Barceló Maya Beach Resort complex (except the Barceló Maya Palace Deluxe)
  • 7 accessible pool(s) at the property
  • 15 accessible bar(s) at the property
  • 16 accessible restaurant(s) at the property
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: Little Fish
Prestige Class inclusions :
  • À la carte dinners (1 extra à la carte dinner/week for a total of 5, reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Concierge service
  • Spa discount of 15%
  • Safety deposit box
  • Fruit basket in room upon arrival
  • Turn-down service
  • Bathrobes and slippers in room upon arrival
  • Beach towels in room upon arrival
  • VIP room amenties, soap and lotions
  • Bottle of tequila in room upon arrival
Premium Level inclusions *:
  • Exclusive check-in and check-out area
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails
  • Turn-down service
  • Premium brand drinks (in all hotel bars and restaurants)
  • WiFi in the allocated areas (2 access code per room)
  • Local phone calls (free)
  • Priority reservations in the restaurants (subject to availability)
  • Discount of 10% in Barceló Shops
  • Spa discount of 20% on spa and beauty salon services
  • Beach towels in room upon arrival
  • À la carte dinners (unlimited)
  • Access to the new hydrotherapy circuit (once a day/stay)
* Included with "Junior Suite Ocean Front Premium Level Prestige Class" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 4 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities at the Barceló Maya Beach Resort complex (except the Barceló Maya Palace Deluxe)
  • 7 accessible pool(s) at the property
  • 15 accessible bar(s) at the property
  • 16 accessible restaurant(s) at the property
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: Little Fish
Prestige Class inclusions :
  • À la carte dinners (1 extra à la carte dinner/week for a total of 5, reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Concierge service
  • Spa discount of 15%
  • Safety deposit box
  • Fruit basket in room upon arrival
  • Turn-down service
  • Bathrobes and slippers in room upon arrival
  • Beach towels in room upon arrival
  • VIP room amenties, soap and lotions
  • Bottle of tequila in room upon arrival
Premium Level inclusions *:
  • Exclusive check-in and check-out area
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails
  • Turn-down service
  • Premium brand drinks (in all hotel bars and restaurants)
  • WiFi in the allocated areas (2 access code per room)
  • Local phone calls (free)
  • Priority reservations in the restaurants (subject to availability)
  • Discount of 10% in Barceló Shops
  • Spa discount of 20% on spa and beauty salon services
  • Beach towels in room upon arrival
  • À la carte dinners (unlimited)
  • Access to the new hydrotherapy circuit (once a day/stay)
* Included with "Junior Suite Ocean Front Premium Level Prestige Class" only
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 4 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities at the Barceló Maya Beach Resort complex (except the Barceló Maya Palace Deluxe)
  • 7 accessible pool(s) at the property
  • 15 accessible bar(s) at the property
  • 16 accessible restaurant(s) at the property
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: For the little ones
Prestige Class inclusions :
  • À la carte dinners (1 extra à la carte dinner/week for a total of 5, reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Concierge service
  • Spa discount of 15%
  • Safety deposit box
  • Fresh fruit plate in room upon arrival
  • Turn-down service
  • Bathrobes and slippers in room upon arrival
  • Beach towels in room upon arrival
  • VIP room amenties, soap and lotions
  • Bottle of tequila in room upon arrival
  • WiFi (free in Maya Mall daily 10 am-1 pm)
Premium Level inclusions *:
  • Exclusive check-in and check-out area
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails
  • Turn-down service
  • Premium brand drinks in all hotel bars and restaurants
  • WiFi in designated areas (2 access code per room)
  • Local phone calls included
  • Priority reservations in the restaurants (subject to availability)
  • Discount of 10% in Barceló Shops
  • Spa discount of 20% on spa and beauty salon services
  • Beach towels in room upon arrival
  • À la carte dinners (unlimited)
  • Access to the new hydrotherapy circuit (once a day/stay)
* Included with "Junior Suite Ocean Front Premium Level Prestige Class" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 4 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities at the Barceló Maya Beach Resort complex (except the Barceló Maya Palace Deluxe)
  • 7 accessible pool(s) at the property
  • 15 accessible bar(s) at the property
  • 16 accessible restaurant(s) at the property
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Children's entertainment and water park
  • Equipment for kids
  • Kids' Club (ages 4 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Babysitting service ($)
  • Part of: For the little ones
Prestige Class inclusions :
  • À la carte dinners (1 extra à la carte dinner/week for a total of 5, reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Concierge service
  • Spa discount of 15%
  • Safety deposit box
  • Fresh fruit plate in room upon arrival
  • Turn-down service
  • Bathrobes and slippers in room upon arrival
  • Beach towels in room upon arrival
  • VIP room amenties, soap and lotions
  • Bottle of tequila in room upon arrival
  • WiFi (free in Maya Mall daily 10 am-1 pm)
Premium Level inclusions *:
  • Exclusive check-in and check-out area
  • Private lounge with continental breakfast, coffee, beverages, evening cocktails
  • Turn-down service
  • Premium brand drinks in all hotel bars and restaurants
  • WiFi in designated areas (2 access code per room)
  • Local phone calls included
  • Priority reservations in the restaurants (subject to availability)
  • Discount of 10% in Barceló Shops
  • Spa discount of 20% on spa and beauty salon services
  • Beach towels in room upon arrival
  • À la carte dinners (unlimited)
  • Access to the new hydrotherapy circuit (once a day/stay)
* Included with "Junior Suite Ocean Front Premium Level Prestige Class" only
Rooms
Ø
  • For your comfort, each room offers :
  • Superior Room Prestige Class > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Season 2016-2017
    • Season 2017-2018
    • Prestige Class inclusions (Season 2016-2017)
    • Prestige Class inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 38 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Prestige Class inclusions
  • Junior Suite Ocean Front Premium Level Prestige Class > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Season 2016-2017
    • Season 2017-2018
    • Prestige Class inclusions (Season 2016-2017)
    • Prestige Class inclusions (Season 2017-2018)
    • Premium Level inclusions (Season 2016-2017)
    • Premium Level inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Crib (on request)
    • Living area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Prestige Class inclusions
    • Premium Level inclusions
    • WiFi
Sports / Activities
Ø

Sports

  • Archery
  • Basketball
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Paddle Court
  • Paddleboard
  • Sailing
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo
  • Tennis
    • 4 tennis court(s)
    • Night Tennis ($)
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Bowling ($)
  • Catamaran
  • Dance lessons
  • Darts
  • Fitness center
  • Giant chess board
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Mini-golf
  • Petanque
  • Ping-pong
  • Pool tables
  • Spanish lessons
The facilities at the Fitness Center is restricted for 18 years and over
Internet
Ø

WiFi available in :

  • Lobby ($)

Internet for Business ($)

Free WiFi from 10 am to 1pm at Maya Mall
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Distinction Collection
Ø
Extraordinary Extras

Who doesn’t like to be pampered during their all-inclusive Sun holidays? With our Distinction Collection, you’ll unlock new levels of indulgence. Toast to your vacation with a welcome cocktail. Slide into comfort with plush bathrobes. Dine at your favourite gourmet restaurant. The good life just doesn’t get any better than this.

Benefits exclusive to Transat * 
Direct roundtrip transfers between airport and hotel ** 
Additional guaranteed reservations at à la carte restaurants
Free WiFi in the lobby *** 
Mini-bar stocked daily
Unlimited select international drinks
Free in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turndown service
Golf or spa discounts*

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day. Some restrictions may apply in Cuba.
 
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • Disco
  • Restaurant(s)

    • Buffet Restaurant - Colonial Section
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Marenostrum
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Kyoto
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Mariachi
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
      Open until 6h30 pm
  • Bar(s)

    • Lobby Bar Puebla - Colonial section
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Swim-up Bar - Colonial section
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Palenque Theatro
      Image bar
      • Location : Theatre
      • Opening time : 18:30
      • Closing time : 00:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • Playground
  • Water park
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Pirate Island ($)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Puerto Aventuras Golf Club

Designed by Thomas Leman
Puerto Aventura
529844735109
529844735008
info@puertoaventuras.com
  • Golf Course near the property
  • 9 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 3,206 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
Spa
Ø

Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Special Therapies
Wedding / Honeymoon
Ø

Free wedding Package

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Special offers
Ø
  • Resort Credit (2016-2017)

      • Receive up to US $1000 in resort credit discounts; enjoy incredible discounts of up to 25% on services and facilities.
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • Resort Credit (2017-2018)

      • Receive up to US $1000 in resort credit discounts; enjoy incredible discounts of up to 25% on services and facilities.
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 5603 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Don't plan a wedding here. It's a disaster. 0¼¼¼¼ June 10, 2017

  • Do not plan a wedding here it will be a disaster Due to the lack of cooperation and communication between the services and hotel there are way to many problems. As the parents of 4 girls we will not...
  • tonymM7971JT

Rocky start, but fantastic stay after that 00000 June 9, 2017

  • Small SNAFU with rooms the first night. Be sure to get names of people you talk to. We called ahead and they told us that we could get rooms in the same building as our friends. Talked to someone...
  • timothyhC1285PS

Best resort ever ! 00000 June 9, 2017

  • The food the people the location the cleanliness the beach. Everything in this hotel was perfect ! Worth upgrading to the premium level to have access to the spa for free and to go to the restaurants...
  • Cococaillat
Transat rating
8888*
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.