Dreams Riviera Cancun Resort & Spa is designed to reflect the charm of the Mexican Caribbean and is surrounded by glistening pools, lush tropical gardens and a palm-studded beach.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 24 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • 486 rooms
  • 2 building(s) of 5 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 9 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Laundry services ($)
  • -
  • WiFi available in :
    • The entire complex
  • Currency exchange
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)

Beach

  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Dreams Riviera Cancun Resort and Spa 4.5*
  • Carretera Federal 307, Chetumal - Puerto Juarez, Benito Juarez, Puerto Morelos, Quintana Roo, Mexico,77580
  • Tel.: 529988729200
  • Fax : 529988729201
  • Email : info.drerc@dreamsresorts.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada free with Unlimited Connectivity
  • Room service 24-hour
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Sip, Savor & See Dining Experience at all nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12) and Core Zone Teen's Club (ages 13-17)
  • Kids' pool
* Included with "Premium Deluxe Tropical and Garden View Double", "Premium Deluxe with Plunge Pool Double", "Premium Deluxe Ocean View Double", "Preferred Club Ocean View Double", "Preferred Club Ocean View & Pool Front Double", "Preferred Club with Plunge Pool Double", "Preferred Club Master Suite Ocean Front King", "Premium Deluxe Tropical and Garden View King", "Premium Deluxe with Plunge Pool King", "Premium Deluxe Ocean View King", "Preferred Club Ocean View King", "Preferred Club Ocean View & Pool Front King", "Preferred Club with Plunge Pool King", "Deal of the Day" and "Preferred Club Deal of the Day" only
Preferred Club inclusions *:
  • Private check in & check-out with concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Ocean View Double", "Preferred Club Ocean View & Pool Front Double", "Preferred Club with Plunge Pool Double", "Preferred Club Master Suite Ocean Front King", "Preferred Club Honeymoon Suite Ocean Front King", "Preferred Club Governor Suite Ocean Front", "Preferred Club Ocean View King", "Preferred Club Ocean View & Pool Front King", "Preferred Club with Plunge Pool King" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Mini-bar restocked daily (water, juice, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada free with Unlimited Connectivity
  • Room service 24-hour
  • Selected international drinks
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • Sip, Savor & See Dining Experience at all nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club Explorer's Club (ages 3-12) and Core Zone Teen's Club (ages 13-17)
  • Kids' pool
* Included with "Premium Deluxe Tropical and Garden View Double", "Premium Deluxe with Plunge Pool Double", "Premium Deluxe Ocean View Double", "Preferred Club Ocean View Double", "Preferred Club Ocean View & Pool Front Double", "Preferred Club with Plunge Pool Double", "Preferred Club Master Suite Ocean Front King", "Premium Deluxe Tropical and Garden View King", "Premium Deluxe with Plunge Pool King", "Premium Deluxe Ocean View King", "Preferred Club Ocean View King", "Preferred Club Ocean View & Pool Front King", "Preferred Club with Plunge Pool King", "Deal of the Day" and "Preferred Club Deal of the Day" only
Preferred Club inclusions *:
  • Private check in & check-out with concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Mini-bar (upgraded)
  • Bath amenities (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Daily continental breakfast service, afternoon hot & cold hors d’oeuvres, exquisite desserts and fine liquors served in the lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Ocean View Double", "Preferred Club Ocean View & Pool Front Double", "Preferred Club with Plunge Pool Double", "Preferred Club Master Suite Ocean Front King", "Preferred Club Honeymoon Suite Ocean Front King", "Preferred Club Governor Suite Ocean Front", "Preferred Club Ocean View King", "Preferred Club Ocean View & Pool Front King", "Preferred Club with Plunge Pool King" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
Rooms
Ø
  • For your comfort, each room offers :
  • Premium Deluxe Tropical and Garden View Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Premium Deluxe with Plunge Pool Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 66 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    Plunge pool
  • Premium Deluxe Ocean View Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Preferred Club Ocean View Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
      • Maximum 1 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Ocean View & Pool Front Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club with Plunge Pool Double > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 50 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    Plunge Pool
  • Preferred Club Master Suite Ocean Front King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 112 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Honeymoon Suite Ocean Front King > Ø

    Inclusions
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 63 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Preferred Club inclusions
  • Preferred Club Governor Suite Ocean Front > Ø

    Inclusions
    • Preferred Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 146 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Preferred Club inclusions
    • WiFi
    Plunge pool
  • Premium Deluxe Tropical and Garden View King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Garden View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Premium Deluxe with Plunge Pool King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 66 m²
    • Pool View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    Plunge pool
  • Premium Deluxe Ocean View King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 42 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
  • Preferred Club Ocean View King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club Ocean View & Pool Front King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
  • Preferred Club with Plunge Pool King > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 50 m²
    • Ocean View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Desk/Working area
    • Connecting room available on request
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    Plunge Pool
  • Deal of the Day > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Preferred Club Deal of the Day > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Preferred Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
Sports / Activities
Ø

Sports

  • Kayaking
  • Sailing
  • Snorkeling
  • Soccer
  • Sport fishing ($)
  • Volleyball
  • Waterpolo
Football
Beach Olympics
Climbing pyramid

Activities

  • Aerobics
  • Aquafitness
  • Bingo
  • Cine-Beach
  • Cooking lessons
  • Dance lessons
  • Euro-Bungee
  • Fitness center
  • Scuba Diving ($)
  • Yoga
Internet
Ø

WiFi available in :

  • The entire complex

Internet for Business

Complimentary WiFi with unlimited connectivity
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Portofino
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Himitsu
      Image bar
      • Dinner : À la Carte Asian Fusion
      • Air conditioning
      • Evening dress code: Semi-formal
    • El Patio
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Casual
    • Oceana
      Image bar
      • Breakfast : À la Carte Breakfast
      • Lunch : À la Carte Lunch
      • Dinner : À la Carte Seafood
      • Air conditioning
      • Evening dress code: Casual
    • Bordeaux
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Formal
    • World Café
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Seaside Grill
      Image bar
      • Dinner : À la Carte Grill
      • Air conditioning
      • Evening dress code: Casual
    • Barefoot Grill
      Image bar
      • Lunch : À la Carte Grill
      • Evening dress code: Casual
    • Coco Café
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
      • Evening dress code: Casual
  • Bar(s)

    • Manatees
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Sugar Reef
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Barracuda
      Image bar
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • The Rendezvous
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Revive
      Image bar
      • Juice Bar
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Desires Music Lounge
      Image bar
      • Sports Bar
      • Opening time : 18:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
Kids
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  • Kids' Club (ages 3 to 12)
  • 1 kids pool(s)
  • Playground
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Explorer's Club for Kids
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Golf package included
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
Scuba Diving
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Services ($)

  • Scuba diving centre on site
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
Wedding / Honeymoon
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Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Rainforest Alliance

The Rainforest Alliance is an international non-profit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
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  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel:
        • Between November 1, 2017 and December 22, 2017
        • Between January 2, 2018 and February 2, 2018
        • Between April 2, 2018 and June 14, 2018
        • Between August 18, 2018 and October 31, 2018
  • Resort Credit (2017-2018)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ or ''Promo Room'' category.
      • For travel between November 1, 2017 and October 31, 2018
Ratings
0000) 6374 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Wedding/Vacation 00000 November 21, 2017

  • I planned a destination wedding here and we had a group of 33 guests (kids, adults and teens). Maira Gomez was our wedding coordinator and I don’t think I could have imagined a more beautiful set up...
  • U4298YYnicoled

fabulous holiday/resort 00000 November 20, 2017

  • this is a late review but trust the info provided will help would be travellers greeted with a refreshing facecloth courtesy of bellboy Antonio was welcome after a long transatlantic flight...
  • declan965

Mainly for wedding parties and young children 000¼¼ November 19, 2017

  • Check in procedure was really good as part of the privilege package, you are taken to a separate ‘Club ‘ area which we used a number of times during the stay. The room was an ocean view which was...
  • HelenS19
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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