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The El Dorado Casitas Royale in Riviera Maya is beachfront, approximately 30 km from Playa del Carmen and 34 km from the Cancun airport.
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Important information : New environmental Tax

  • September 28, 2017
     
    New environmental tax will become effective charged by the hotel
     
    Dates: As of October 01, 2017
     
    Taxes: 10 Mexican pesos per night per room from October 01 to December 31,2017
                 20 Mexican pesos per night per room as of January 01st 2018
                 Payment can be done by cash (pesos or us dollar) or credit card
     
    * approximative value 10 Mexican pesos = 1 $ CAD subject to change without prior notice
     
About your Hotel
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Hotel Location

  • Approximately 34 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • Minimum age required - Full hotel
  • 205 rooms
  • 7 building(s) of 2 storey(s)

Services

  • Parking available at the hotel
  • 12 pool(s)
  • 11 restaurant(s)
  • 15 bar(s)
  • 24h drinks
  • 24h snacks
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Not accessible for people with restricted mobility
  • Currency exchange
  • WiFi available in :
    • The entire complex
  • ATM
  • Shuttle service throughout the resort
  • Shuttle service off site
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

  • El Dorado Casitas Royale 5*
  • KM 45, Carretera Cancún - Tulum 77710 Riviera Maya, Quintana Roo Mexique
  • Tel.: 1529888728030
  • Fax : 1529889728031
  • Email : infodoradoroyale@eldoradoroyale.com.mx
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Welcome cocktail upon arrival
  • WiFi
  • Worldwide phone calls
  • Buffet breakfast, lunch and dinner
  • Daily buffet breakfast, lunch and dinner
  • Complimentary WiFi
  • Shuttle service throughout the resort, to Cancun and Playa del Carmen (reservations required and subject to availability)
  • Service of a representative at destination
  • Honeymoon package
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat (subject to availability)
  • Private transfer between the airport and hotel (package only)
  • Resort Credit of 250$
  • Upgrade (room upgrade, subject to availability)
* Included with "Casita Suite Luxury Collection", "Casita Suite Swim Up Luxury Collection", "Private Pool Casita Suite Luxury Collection", "Honeymoon Private pool Swim Up Casita Suite Luxury Collection" and "Beachfront Casita Suite Luxury Collection" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Welcome cocktail upon arrival
  • WiFi
  • Worldwide phone calls
  • Buffet breakfast, lunch and dinner
  • Daily buffet breakfast, lunch and dinner
  • Complimentary WiFi
  • Shuttle service throughout the resort, to Cancun and Playa del Carmen (reservations required and subject to availability)
  • Service of a representative at destination
  • Honeymoon package
Luxury Collection inclusions *:
  • VIP lounge at airport (package only) when available
  • Upgrade to Option Plus with Air Transat (subject to availability)
  • Private transfer between the airport and hotel (package only)
  • Resort Credit of 250$
  • Upgrade (room upgrade, subject to availability)
* Included with "Casita Suite Luxury Collection", "Casita Suite Swim Up Luxury Collection", "Private Pool Casita Suite Luxury Collection", "Honeymoon Private pool Swim Up Casita Suite Luxury Collection" and "Beachfront Casita Suite Luxury Collection" only
Rooms
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  • For your comfort, each room offers :
  • Casita Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    Roofless outdoor shower
  • Casita Suite Swim Up > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Direct access to a unique lazy river that connects to the main pool
  • Private Pool Casita Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Located on the 2nd floor Private plunge pool
  • Honeymoon Private pool Swim Up Casita Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Private plunge pool leading into the lazy river
  • Beachfront Casita Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Stand alone Casita
  • Casita Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Luxury Collection inclusions
    Roofless outdoor shower
  • Casita Suite Swim Up Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Direct access to a unique lazy river that connects to the main pool
  • Private Pool Casita Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Located on the 2nd floor Private plunge pool
  • Honeymoon Private pool Swim Up Casita Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Private plunge pool leading into the lazy river
  • Beachfront Casita Suite Luxury Collection > Ø

    Inclusions
    • Luxury Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Luxury Collection inclusions
    • Bathrobes and slippers in room
    • WiFi
    Roofless outdoor shower Stand alone Casita
Sports / Activities
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Sports

  • Non-motorized water sports

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Dance lessons
  • Ping-pong
  • Spanish lessons
Internet
Ø

WiFi available in :

  • The entire complex

Internet for Business ($)

Luxury Collection
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Sun-Soaked Splendour

Stepping into one of the resorts in our Luxury Collection is like entering an alternate universe of bountiful indulgence, where luxury crops up in the most delightfully unexpected places. You’ll be pampered with gourmet cuisine, beach butlers who’ll never leave you cocktail-less, dreamy à la carte pillow menus and exquisite settings for that perfect Instagram selfie. Feast, relax and sleep in luxury until you realize, I could get used to this life.

BENEFITS EXCLUSIVE TO TRANSAT
Free access to airport VIP lounges
Upgrade to Option Plus on Air Transat. For information on Option Plus, visit Travel Information
Private roundtrip transfers (not available at some hotels)

YOU’LL ALSO ENJOY…
Free WiFi in the room and public spaces*
Unlimited à la carte gourmet dining
Access to spa facilities3
Concierge or butler service
Waiter service at the pool and beach
Unlimited premium-brand drinks
24-hour room service
Beach towels in the room upon arrival
Bathrobes and slippers in the room
Coffee maker with local coffee
Bottle of sparkling wine and fruit platter in the room upon arrival

* Some restrictions may apply in Cuba
Where available.
2 Subject to availability.
3 Features may vary from one hotel to the other.
4 Instead of a fruit platter, some resorts may offer chocolate or other delicacies.

To find out to see which specific inclusions apply to this hotel, please refer to "Luxury Collection" Inclusions in the "Inclusions" section.  
 
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Cocotal
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Breakfast
      • Dinner : À la Carte International
      • Air conditioning
      • Evening dress code: Semi-formal
    • D'Italia
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Fuentes
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Breakfast
      • Dinner : À la Carte Mexican Fusion
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
    • Kampai
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Asian
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • La Isla
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Breakfast
      • Lunch : À la Carte International
      • Dinner : À la Carte Mediterranean
      • Evening dress code: Casual
      • Smoking area
    • JoJo's
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Caribbean
      • Dinner : À la Carte Caribbean
      • Evening dress code: Casual
      • Smoking area
    • La Cabaña Pizzeria
      Image bar
      • Minimum age : 18 years old
      • Lunch : Pizzeria
      • Evening dress code: Casual
      • Smoking area
    • Healthy Corner
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Healthy Snack Bar
      • Lunch : Healthy Snack Bar
      • Evening dress code: Casual
      • Smoking area
    • Rincón Mexicano
      Image bar
      • Minimum age : 18 years old
      • Lunch : Beach Restaurant
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
      • Smoking area
    • Santa Fe Grill
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Grill
      • Evening dress code: Semi-formal
    • Las Olas
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Semi-formal
  • Bar(s)

    • Martini Bar
      Image bar
      • Location : Lobby
      • Opening time : 12:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Las Guacamayas
      Image bar
      • Disco
      • Opening time : 17:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
    • 10 swim-up bars
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      Names of the 10 swim-up bars:
      -La Isla
      -Las Fuentes
      -Pericos
      -Papagayos
      -Pelicanos
      -Colibri
      -Quetzal
      -Faisanes
      -Albatros
      -Tucanes
    • Gaviotas Seashore Bar
      Image bar
      • Seaside Bar
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Bellinis Bar
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 22:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
      • Premium drinks
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green

Notes

20% service fee applies.
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)


Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Ratings
0000) 4969 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Wonderful staff at El Dorado Casitas Royale 00000 November 8, 2017

  • Our stay at El Dorado Casitas was great - our room was beautiful, the food is wonderful and the ocean view was excellent. El Dorado does a great job of providing excellent food to those with gluten...
  • E28_M5

Look no further for your all inclusive Riviera maya stay! 00000 November 7, 2017

  • We traveled as couples (mostly) with a group of 7. What a fantastic resort and experience! This was most of our first time at an all inclusive and the Casitas did not disappoint! A special shout out...
  • jamietB6421RP

Keeping up it's high standards 0000¼ November 7, 2017

  • We were fortunate to return today from a fantastic 14 nights here. The weather was glorious a perfect temperature without humidity. As usual service was exceptional special mentions to Caesar...
  • vickywok
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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