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The El Dorado Maroma in Riviera Maya is directly on Maroma Beach, approximately 3 km from Playa del Carmen and 53 km from the Cancun airport.
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: New Service

  • September 15, 2015:

    Please note that international phone calls are now complimentary as of October 1st, 2015.
About your Hotel
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Hotel Location

  • Approximately 53 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa Maroma
  • Metro:
  • District:

Hotel Description

  • Minimum age required - Full hotel
  • 157 rooms
  • 11 building(s) of 4 storey(s)

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • Fitness center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Laundry services ($)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • The entire complex
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($) ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Bali Beds

Hotel Contact Information

  • El Dorado Maroma 5*
  • Carretera Cancun - Tulum km 55.3 77710 Playa del Carmen Quintana Roo Mexico
  • Tel.: 9842063470
  • Fax : 9842069471
  • Email : info@eldoradomaroma.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner daily
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Daily buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Daily buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes
Rooms
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  • For your comfort, each room offers :
  • Mi Hotelito Beachfront Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Infinity Pool Jacuzzi Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    Private plunge pool
  • Honeymoon Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Swim Up Jacuzzi Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    Direct access to a unique lazy river that connects to the main pool
  • Jacuzzi Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 2 double beds
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Jacuzzi Junior Suite Ocean Front > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Overwater Bungalows > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 56 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Central air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
  • Elite Overwater Bungalows > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 56 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Central air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
Sports / Activities
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Sports

  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Windsurfing

Activities

  • Fitness center
  • Jacuzzi
  • Ping-pong
  • Scuba Diving ($)
  • Shuffleboard
Internet
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WiFi available in :

  • The entire complex
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Sabores
      Image bar
      • Minimum age : 16 years old
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • Kiyoko
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mio Cuccina Italiana
      Image bar
      • Minimum age : 16 years old
      • Breakfast : Buffet Restaurant
      • Lunch : À la Carte Italian
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Papitos Gourmet Beach Club
      Image bar
      • Minimum age : 16 years old
      • Breakfast : À la Carte Gourmet
      • Lunch : À la Carte Gourmet
      • Evening dress code: Semi-formal
    • Lima Limon
      Image bar
      • Dinner : À la Carte Peruvian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • "24"
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Rick's
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Mio Swim-up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 07:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
Scuba Diving
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Services ($)

  • Scuba diving centre off-site
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Adults Collection
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Where Adults Reign Supreme

Tempted to go unwind in a tropical setting? Want to escape down south where there are no kids? You will, no doubt, find your little slice of paradise among the hotels in our Adults Collection, intended exclusively for travellers aged 18 and older.

And since “adults-only vacation” means different things to different people, we have split our hotels between those that radiate Zen vibes and those that pulsate with Vibrant vibes.

ZEN VIBES
These intimate hotels offer the ideal setting to relax on the beach or by the pool, dine in tranquility and soak up entertainment in a soothing atmosphere.

VIBRANT VIBES
In these large resorts, the lively daily entertainment and festive evening shows turn these places into a hotbed of excitement for those who like action.
Ratings
0000) 3583 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Thank you Maroma for a relaxing stay in Mexico. 0000¼ June 22, 2017

  • We stayed here for 3 days in June of 2017 and it was raining or at least overcast the whole time. The staff did a great job of coming us with activities to entertain us like Blackjack, bingo, trivia...
  • amykragan1

Wonderful Trip 0000¼ June 22, 2017

  • We arrived Friday late afternoon and were checked in within a few minutes. We had requested a room with a view of the ocean, at first we were told "our" rook had no view, so we upgraded to the top...
  • BWP914

Excellent honeymoon!! 00000 June 21, 2017

  • We were there on Nov-2014 and we had the most perfect time!! At that time we were amazed by the treatment of one particular person: Oscar! Life is funny because he gave us a card with his name and we...
  • katiadiascipriani
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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