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The El Dorado Maroma in Riviera Maya is directly on Maroma Beach, approximately 3 km from Playa del Carmen and 53 km from the Cancun airport.
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Important information : New environmental Tax

  • September 28, 2017
     
    New environmental tax will become effective charged by the hotel
     
    Dates: As of October 01, 2017
     
    Taxes: 10 Mexican pesos per night per room from October 01 to December 31,2017
                 20 Mexican pesos per night per room as of January 01st 2018
                 Payment can be done by cash (pesos or us dollar) or credit card
     
    * approximative value 10 Mexican pesos = 1 $ CAD subject to change without prior notice
     
About your Hotel
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Hotel Location

  • Approximately 53 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Playa Maroma

Hotel Description

  • Minimum age required - Full hotel
  • 157 rooms
  • 11 building(s) of 4 storey(s)

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 4 restaurant(s)
  • 3 bar(s)
  • Fitness center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Laundry services ($)
  • Not accessible for people with restricted mobility
  • WiFi available in :
    • The entire complex
  • Nurse on site ($)
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($) ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Bali Beds

Hotel Contact Information

  • El Dorado Maroma 5*
  • Carretera Cancun - Tulum km 55.3 77710 Playa del Carmen Quintana Roo Mexico
  • Tel.: 9842063470
  • Fax : 9842069471
  • Email : info@eldoradomaroma.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Telephone (international phone calls are complimentary)
  • Daily buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte breakfast, lunch and dinner (unlimited, no reservations required)
  • Butler service at the beach
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Welcome cocktail upon arrival
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Telephone (international phone calls are complimentary)
  • Daily buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Jacuzzi Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 38 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 2 double beds
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Jacuzzi Junior Suite Ocean Front > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 38 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Honeymoon Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Mi Hotelito Beachfront Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 26 m²
    • Beachfront
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
  • Swim Up Jacuzzi Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    Direct access to a unique lazy river that connects to the main pool
  • Private Pool Jacuzzi Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 55 m²
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • WiFi
    • Bathrobes
    Private plunge pool
  • Overwater Bungalows > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 75 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Central air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
  • Elite Overwater Bungalows > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Size of the room : 75 m²
    • Oceanfront
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Dining area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Central air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Mini-fridge
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
Sports / Activities
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Sports

  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Windsurfing

Activities

  • Fitness center
  • Jacuzzi
  • Ping-pong
  • Scuba Diving ($)
  • Shuffleboard
Internet
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WiFi available in :

  • The entire complex
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Sabores
      Image bar
      • Minimum age : 16 years old
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • Kiyoko
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mio Cuccina Italiana
      Image bar
      • Minimum age : 16 years old
      • Breakfast : Buffet Restaurant
      • Lunch : À la Carte Italian
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Papitos Gourmet Beach Club
      Image bar
      • Minimum age : 16 years old
      • Breakfast : À la Carte Gourmet
      • Lunch : À la Carte Gourmet
      • Evening dress code: Semi-formal
    • Lima Limon
      Image bar
      • Dinner : À la Carte Peruvian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • "24"
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Rick's
      Image bar
      • Lounge
      • Opening time : 18:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Mio Swim-up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 07:00
      • Closing time : 20:00
      • Local drinks
      • International drinks
Scuba Diving
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Services ($)

  • Scuba diving centre off-site
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Ratings
0000) 4092 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Amazing resort with incredible people 00000 January 13, 2018

  • My wife an I stayed at the Palafitos at El Dorado Maroma for an anniversary and it was amazing. Our assistants, Alan Torres and William were such great people, they did everything from a Happy...
  • jblax15

Last week 00000 January 13, 2018

  • Amazing property! Shout out to the best beach guys: Armando, Manuel, and Eli. Pedro is the best bar/beach waiter! Liz was outstanding as our butler and Arturo at check in was so efficient and...
  • rickg777

El Dorado Maroma - Always First Rate 00000 January 13, 2018

  • This is always a great place for a relaxing, quiet vacation. The staff is the best ever, including, butlers Liz and Luis, beach butlers Eli and Armondo, the wonderful people at Papitos (especially...
  • AnnandJean-Pierre
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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