back
The Panama Jack Porto Hotel in Riviera Maya is a beautiful beachfront hotel directly located on the beach in Playa del Carmen.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Renovation lobby & Lobby Bar

  • October 31, 2017:

    Renovations in the hotel are expected or in process.

    Dates: Until November 23, 2017
    Where: Hotel is proceeding to make some works of renovations in the lobby & Lobby Bar.
    From: 8 am to 7 pm

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Brochure Erratum(s)

  • Please take note of the following change in our 2017-2018 brochure.

    November 1, 2017:

    The hotel Gran Porto resort & Spa is now called "Panama Jack Porto".
About your Hotel
Ø

Hotel Location

  • Approximately 55 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to a trendy area
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • 287 rooms
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking not available at the hotel
  • 1 pool(s)
  • 8 restaurant(s)
  • 7 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Water park
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Convention centre ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Bali Beds

Hotel Contact Information

  • Panama Jack Porto 4*
  • Constituyentes 1 77710 Playa Del Carmen Quintana Roo Mexico
  • Tel.: 9848734000
  • Fax : 9988817399
  • Email : reservations@realresorts.com
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination
Rooms
Ø
  • For your comfort, each room offers :
  • Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 24 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 2 double beds
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • share terrace
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • WiFi
  • Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 39 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 50% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • WiFi
  • Ocean View Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 50% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • WiFi
  • Oceanfront Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 100% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • Spa discount (15% )
    • WiFi
  • Oceanfront Family Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 2 double beds and bunkbeds or 1 king-size bed and 1 bunkbed with trundle bed
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 100 % Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • Spa discount (15% )
    • WiFi
  • Gran Beachfront Junior Suite Walkout > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Beachfront
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Pillow menu
    • Room service
    • Telephone
    • Coffee-maker (Nespresso)
    • Golf discounts 100 % Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • In-room liquor dispenser
    • Spa discount (15% )
    • WiFi
    • Exclusive area on the beach (with beach cabana for your suite)
    • Access to the beach from your private terrace (direct)
    • Bath amenities (Bvgalri)
    Access to the Royal Playa del Carmen with full privileges (16 years and over)
  • Gran Oceanfront 1-Bedroom Master Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 94 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 3 children
    • Bedroom with closed door
    • 1 king-size bed
    • Sofa and armchair in the living area
    • Closed living room
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Pillow menu
    • Room service
    • Telephone
    • Coffee-maker (Nespresso)
    • Golf discounts (100 % at Playacar Golf Course, golf cart to pay at the Golf Course)
    • Premium brand drinks
    • Spa discount (15%)
    • WiFi
    • Exclusive area on the beach (beach cabana for your suite only)
    • Access to the beach from your private terrace
    • Bath amenities Bvlgari Luxury
    • Amenities
Sports / Activities
Ø

Sports

  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Volleyball

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Board games
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Lazy river with tubes ($)
  • Parasailing ($)
  • Scuba Diving ($)
  • Video games
  • Zipline ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business ($)

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Albatros
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Maria's
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Formal
    • Sushi Bar
      Image bar
      • Dinner : Sushi Bar
      • Evening dress code: Semi-formal
    • Gaviotas
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Il Pescatore
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
    • Parillada Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
    • Trade Wind
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • 24 Hours All inclusive Club
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • Churrascaria Restaurant
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Local drinks
    • Trade Wind
      Image bar
      • Location : Beach
      • Local drinks
    • Maria's Bar
      Image bar
      • Main Bar
      • Local drinks
    • Albatros Bar
      Image bar
      • Local drinks
    • Gaviotas Bar
      Image bar
      • Location : Pool
      • Local drinks
    • Il Pescatore Bar
      Image bar
      • Local drinks
    • 24 Hours Bar (self-service bar)
      Image bar
      • 24-Hour Bar
      • Local drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • Playground
  • Water park
  • Babysitting ($)
  • Rooms for family of five or more
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green

Notes

20% service fee applies.
Golf package ($)
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
Ø

Wedding package ($)

Honeymoon package ($)

Ratings
0000) 10133 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Anniversary Dinner 00000 November 7, 2017

  • On Nov 6’th we went to the Gran Porto Resort for our Anniversary Dinner. I had contacted Maria Punte at the resort to set up a surprise dinner ther for my Sweetums. Well the job Maria did was mind...
  • lenm745

Entertainment staff is super cool! 00000 November 7, 2017

  • I came here with my grand parents as a graduation gift and I absolutely loved it despite the renovation. The staff is the best part. Everyone is super nice and kind. Especially the guys from the pool...
  • 881breia

Don’t Stay Here - Total Hotel Construction 0¼¼¼¼ November 5, 2017

  • Our family (8 members) stayed at the Gran Porto Playa del Carmen and it would have been great except the whole hotel is under construction. Encountered 3am jack hammering and lethal fumes from...
  • 49Blondie
Transat rating
8888²
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
You may also like