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Away from the hustle and bustle in Riviera Maya, the Grand Oasis Tulum caters mainly to couples and families. The Mayan ruins of Tulum are about 24 km away, and the Cancun airport is 97 km away. 
Hotel details
Important information
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Good to Know

  • Any guest under 24 years old traveling without a legal parent/guardian will have to pay upon check-in a fee of 30.00$ USD per person (cash only) not refundable.
About your Hotel
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Hotel Location

  • Approximately 97 km from Cancun International Airport
  • Beachfront
  • Area: Tulum

Hotel Description

  • 228 rooms
  • 3 building(s)

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 9 restaurant(s)
  • 8 bar(s)
  • Fitness center
  • Playground
  • Evening entertainment
  • Convenience Store ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • ATM ($)
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby ($)
    • Pool ($)
    • Room ($)
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Spa services ($)
  • Car Rental ($)
Grand Oasis Club Runaway offers you the chance to visit any other Grand Resorts during your holidays (not applicable to the Pyramid)

Beach

  • Beach Club on site
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Grand Oasis Tulum 4*
  • Carretera Chetumal - Puerto Juárez Km 252, 77780 Akumal, Q.R., Mexique
  • Tel.: 800 446-2747
  • Email : reservations@oasishotels.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, certain reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited, house wine included)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Daily buffet breakfast and lunch
  • Service of a representative at destination
Family Collection inclusions :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusive to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusive to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
Rooms
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  • For your comfort, each room offers :
  • Grand Room > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Flat screen cable TV
    • Size of the room : 20 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Full bathroom
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • Bath amenities
  • Grand Ocean Room > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • Size of the room : 20 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Full bathroom
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
    • Spa discount (up to 20% off on select servcies)
    • Bath amenities
Sports / Activities
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Sports

  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Non-motorized water sports
  • Paddleboard
  • Snorkeling
  • Tennis
    • 2 tennis court(s)

Activities

  • Aerobics
  • Fitness center
  • Pilates
  • Scuba Diving ($)
  • Video games
  • Yoga
Internet
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WiFi available in :

  • Lobby ($)
  • Pool ($)
  • Room ($)
Family Collection
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Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • The White Box
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Mexican Gourmet
    • Arrecifes
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Arrecifes Terraza
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • Maki Taco
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Evening dress code: Casual
    • Dos Lunas
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
    • Bites
      Image bar
      • Breakfast : Snack Bar
      • Dinner : Snack Bar
      • Reservation required
      • Evening dress code: Casual
    • Hacienda Sarape
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
      reservation required
    • Akeru
      Image bar
      • Lunch : Sushi Bar
      • Evening dress code: Casual
      Sushi Bar
    • Hippie Chic Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
  • Bar(s)

    • Havana Cigar Bar
      Image bar
      • Lounge
      • Local drinks ($)
      • International drinks ($)
      • Premium drinks ($)
    • Akeru Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 10:30
      • Closing time : 17:00
      • Local drinks
    • Wet Bar
      Image bar
      • Location : Pool
      • Opening time : 10:30
      • Closing time : 17:00
      • Local drinks
    • Café & Me Lite
      Image bar
      • Lounge
      • Local drinks
    • Sport Bar & Theatre
      Image bar
      • Sports Bar
      • Opening time : 07:00
      • Closing time : 23:00
      • Local drinks
    • Coffee & Me
      Image bar
      • Coffee Shop
      • Opening time : 07:00
      • Closing time : 17:00
    • Sarape Tequila Bar
      Image bar
      • Opening time : 19:00
      • Closing time : 01:00
      • Local drinks
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
Scuba Diving
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Services ($)

Wedding / Honeymoon
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Wedding package ($)


Honeymoon package ($)

Special offers
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  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000¼ 2249 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
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FIVE reasons why not to chose Grand Oasis Tulum ? 00¼¼¼ January 12, 2018

  • 1. Fake Reservation: We paid extra to book an ocean view room. When arrived, the room was not available (the very first shock)!! The told “reason” was that the air conditioner was out of order (it...
  • 36ismata

AMAZING, UNFORGETTABLE 00000 January 11, 2018

  • I will never forget this trip. It was absolutely amazing. My sister and I stayed here for 5 days and every day was great. The rooms were great, infinity pool was beautiful food was awesome, and the...
  • 116sydneym

Can’t wait to go back 00000 January 10, 2018

  • I stayed here for 8 days and could have happily stayed longer. All the food was amazing from all the different restaurants. Loved the variety. However sometimes there was a line up which was a little...
  • Eloise_butler
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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