back
The Grand Palladium White Sand Resort & Spa in Riviera Maya is a popular resort located directly on Kantenah Beach and is approximately 90 km from the Cancun airport.

It is a big concern for those with any kind of food allergies. Thinking about them and their family, Palladium Hotels & Resorts have created the Palladium Dietary Card program. {$Transat.Blanklink.Web.Accessibility$} .
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 90 km from Cancun International Airport
  • Beachfront
  • Close to an attraction/town/historical site
  • Area: Kantenah Beach
  • Metro:
  • District:

Hotel Description

  • Transat Exclusive club
  • 264 rooms
  • 7 building(s) of 3 storey(s)

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s)
  • 7 restaurant(s)
  • 4 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 6 tennis court(s)
  • Accessible for people with restricted mobility
  • Water park
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Massage ($)
  • Children's theme : Raggs®
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • Grand Palladium White Sand Resort & Spa 4.5*
  • Carrretera Chetumal-Puerto Juárez km 256-100 77710 Municipio Solidaridad, Riviera Maya Mexico
  • Tel.: 9848772100
  • Fax : 9848772110
  • Email : acliente.riviera@palladiumhotelgroup.com
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited in all bars)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm, light menu
  • Select international brand drinks (select bars)
  • Snacks and beer ()24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 24 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium Riviera (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
Distinction Collection inclusions *:
  • Transportation (direct transfers between airport and resort)
  • À la carte dinners (unlimited, no reservations required) or exclusive privilege to make priority reservations for 5 guaranteed dinners/week
  • WiFi in the lobby
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Select international brand drinks (unlimited, select bars)
  • Safety deposit box (free)
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Bottle of tequila in room upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • Turn-down service
  • Concierge service
  • Discount on selected treatments at Zentropia Spa (15%)
* Included with "Junior Suite Imperial Club", "Suite Imperial Club" and "Mayan Suite Imperial Club" only
Family Collection inclusions *:
  • Part of: Big Fun for Big Family, For the Little Ones, Little fish and Cool for Teens
  • Children's entertainment
  • Equipment for kids (playground, video games and water park located in the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Kids' mini disco
  • Babysitting service ($) subject to availability
* Included with "Junior Suite", "Junior Suite Imperial Club", "Suite" and "Suite Imperial Club" only
Imperial Club inclusions *:
  • Separate check-in at Club Desk
  • Distinct identification bracelet
  • Welcome gift and letter
  • Fruit basket in room upon arrival
  • Concierge service with direct phone line
  • Private cocktail party with hot and cold hors dœuvres (once per week)
  • Resort Credit of $1250 per room for stays of 7 nights and more (one booklet per stay will be given to clients upon check-in)
* Included with "Junior Suite Imperial Club", "Suite Imperial Club" and "Mayan Suite Imperial Club" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited in all bars)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm, light menu
  • Select international brand drinks (select bars)
  • Snacks and beer ()24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 24 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium Riviera (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
Distinction Collection inclusions *:
  • Transportation (direct transfers between airport and resort)
  • À la carte dinners (unlimited, no reservations required) or exclusive privilege to make priority reservations for 5 guaranteed dinners/week
  • WiFi in the lobby
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Select international brand drinks (unlimited, select bars)
  • Safety deposit box (free)
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Bottle of tequila in room upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • Turn-down service
  • Concierge service
  • Discount on selected treatments at Zentropia Spa (15%)
* Included with "Junior Suite Imperial Club", "Suite Imperial Club" and "Mayan Suite Imperial Club" only
Family Collection inclusions *:
  • Part of: Big Fun for Big Family, For the Little Ones, Little fish and Cool for Teens
  • Children's entertainment
  • Equipment for kids (playground, video games and water park located in the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Kids' mini disco
  • Babysitting service ($) subject to availability
* Included with "Junior Suite", "Junior Suite Imperial Club", "Suite" and "Suite Imperial Club" only
Imperial Club inclusions *:
  • Separate check-in at Club Desk
  • Distinct identification bracelet
  • Welcome gift and letter
  • Fruit basket in room upon arrival
  • Concierge service with direct phone line
  • Private cocktail party with hot and cold hors dœuvres (once per week)
  • Resort Credit of $1250 per room for stays of 7 nights and more (one booklet per stay will be given to clients upon check-in)
* Included with "Junior Suite Imperial Club", "Suite Imperial Club" and "Mayan Suite Imperial Club" only
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited in all bars)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service from 11 am to 11 pm, light menu
  • Select international brand drinks (select bars)
  • Snacks and beer ()24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 21 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial and Grand Palladium Kantenah (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Part of: Big Fun for Big Family, For the Little Ones, Little fish and Cool for Teens
  • Children's entertainment
  • Equipment for kids (playground, video games and water park located in the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Kids' mini disco
  • Babysitting service ($) (subject to availability)
* Included with "Junior Suite", "Junior Suite Imperial Club", "Suite" and "Suite Imperial Club" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited in all bars)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service from 11 am to 11 pm, light menu
  • Select international brand drinks (select bars)
  • Snacks and beer ()24-hour
  • Waiter service at the pool
  • Buffet breakfast, lunch and dinner daily
  • 9 accessible pool(s) at the property
  • 21 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial and Grand Palladium Kantenah (shuttle service from lobby to lobby; the Royal Suites Yucatan is excluded)
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Part of: Big Fun for Big Family, For the Little Ones, Little fish and Cool for Teens
  • Children's entertainment
  • Equipment for kids (playground, video games and water park located in the Grand Palladium Colonial/Kantenah section)
  • Kids' Club (ages 4 to 12), Baby Club (ages 1 to 3) and Teen Club (ages 13 to 17)
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
  • Activities for families; Raggs Program including themed activities and events
  • Kids' pool (wading pool)
  • Kids' mini disco
  • Babysitting service ($) (subject to availability)
* Included with "Junior Suite", "Junior Suite Imperial Club", "Suite" and "Suite Imperial Club" only
Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in bathroom or in-room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    There is no extra bed available at the hotel
  • Junior Suite Imperial Club > Ø

    Inclusions
    • Season 2016-2017
    • Season 2016-2017
    • Season 2017-2018
    • Imperial Club inclusions (Season 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 53 m²
    • Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in bathroom or in-room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Imperial Club inclusions
    There is no extra bed available at the hotel
  • Suite > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 67 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    There is no extra bed available at the hotel
  • Suite Imperial Club > Ø

    Inclusions
    • Season 2016-2017
    • Season 2016-2017
    • Season 2017-2018
    • Imperial Club inclusions (Season 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 67 m²
    • Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib (on request)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Imperial Club inclusions
    There is no extra bed available at the hotel
  • Mayan Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 69 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    Designed especially for couples: adults only
    Mayan Suites have wooden terraces with kayak landing over the lake
    There is no extra bed available at the hotel
  • Mayan Suite Imperial Club > Ø

    Inclusions
    • Season 2016-2017
    • Imperial Club inclusions (Season 2016-2017)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 69 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Telephone
    • Distinction Collection inclusions
    • Imperial Club inclusions
    Designed especially for couples: adults only
    Mayan Suites have wooden terraces with kayak landing over the lake
    There is no extra bed available at the hotel
Sports / Activities
Ø

Sports

  • Archery
  • Badminton
  • Basketball
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Paddle Court
  • Snorkeling
  • Soccer
  • Tennis
    • 6 tennis court(s)
  • Volleyball
  • Waterpolo
  • Windsurfing

Activities

  • Aerobics
  • Aquafitness
  • Catamaran
  • Catamaran lessons ($)
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Horseshoe
  • Jacuzzi ($)
  • Karaoke
  • Mini-golf
  • Nature walk
  • Pedal boats
  • Petanque
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Shuffleboard
  • Windsurfing lessons ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business ($)

WiFi Premium High Speed ($)
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe..

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Distinction Collection
Ø
Extraordinary Extras

Who doesn’t like to be pampered during their all-inclusive Sun holidays? With our Distinction Collection, you’ll unlock new levels of indulgence. Toast to your vacation with a welcome cocktail. Slide into comfort with plush bathrobes. Dine at your favourite gourmet restaurant. The good life just doesn’t get any better than this.

Benefits exclusive to Transat * 
Direct roundtrip transfers between airport and hotel ** 
Additional guaranteed reservations at à la carte restaurants
Free WiFi in the lobby *** 
Mini-bar stocked daily
Unlimited select international drinks
Free in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turndown service
Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day. Some restrictions may apply in Cuba.
 

May be available with some room categories, according to the property
Available for season 2016-2017
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • La Laguna
      Image bar
      • Breakfast : Continental Breakfast
      • Lunch : Buffet Restaurant
      • High chairs available
      • Smoking area
    • Kabah
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Ribs & More
      Image bar
      • Dinner : À la Carte Grill
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Opavao
      Image bar
      • Dinner : À la Carte Brazilian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Punta Emilia
      Image bar
      • Dinner : À la Carte Dinner
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
    • Portofino
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Lola
      Image bar
      • Dinner : À la Carte Spanish
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • Lobby Bar White Sand
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • La Laguna
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • La Isla
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
      For adults only.
    • Punta Emilia
      Image bar
      • Location : Beach
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
Kids
Ø
  • Raggs®
  • Baby Club (ages 1 to 3)
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • 2 kids pool(s)
  • Playground
  • Water park
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Water Park is accessible only for children 12 and under.
Golf 2
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Bahia Principe Golf Club

Designed by Robert Trent Jones II
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • Golf Course near the property
  • 27 holes
  • Driving range
  • Par 99
  • 7,272 yards
  • Pre-reserved tee times available
  • Semi-formal dress code
  • Putting green
  • Teaching pro
  • Club house
  • Mandatory golf cart ($)
  • Pro shop
  • Chipping green

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving
Ø

Services ($)

Spa
Ø

Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
Ø

Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
Ø
  • 1 child under 13 stays and eats free (2016-2017)

      • When travelling with 2 adults
      • Applicable for travel between August 21, 2017 and October 31, 2017
  • Single Parent Special (2016-2017)

      • Single adult travelling with up to 3 children, ages 3-12
      • For travel between November 1, 2016 and October 31, 2017
  • 1 child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between November 1, 2017 and December 20, 2017
  • 1 child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between August 21, 2018 and October 31, 2018
  • Single Parent Special (2017-2018)

      • Single adult travelling with up to 3 children, ages 3-12
      • Applicable for travel between November 1, 2017 and December 20, 2017
  • Single Parent Special (2017-2018)

      • Single adult travelling with up to 2 children, ages 3-12
      • Applicable for travel between December 21, 2017 and October 31, 2018
Ratings
0000¼ 2697 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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Awesome trip, excellent service! 00000 May 18, 2017

  • I traveled to the Grand Palladium White Sands earlier this month and must say it was perfect. The entire resort is a bit spread out and requires a bit of walking at times, but it was worth it. The...
  • nplumlee1

Fantastic Hotel 00000 May 17, 2017

  • Wonderful hotel set in 380 acres, it has 4 receptions, 9 swimming pools, 11 restaurants, bars everywhere including swim up bars. Transport around the resort was in two road trains and many extended...
  • Kev1951

Relaxing Jungle/Beach Vacation! 0000¼ May 17, 2017

  • This resort is unlike any other I've ever stayed at. The grounds are huge and during the day you are never left wondering what to do, there are so many options! From the moment we were dropped off at...
  • crystall695
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.