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The Grand Sirenis Mayan Beach Hotel & Spa Hotel in Riviera Maya is directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.
Hotel details
Important information
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About your Hotel
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Hotel Location

  • Approximately 92 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Xpu-Ha

Hotel Description

  • Transat Exclusive hotel
  • Transat Exclusive club
  • 493 rooms
  • 11 building(s) of 3 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s) (1 lazy river)
  • 13 restaurant(s)
  • 10 bar(s)
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • -
  • WiFi available in :
    • Lobby ($)
    • Room ($)
  • Nurse on site ($)
  • Currency exchange
  • ATM
  • Shuttle service throughout the resort
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

  • Grand Sirenis Mayan Beach Hotel & Spa 4.5*
  • Carretera Federal Cancun-Tulum, Zona Costera Km 256.3 77710 Akumal, Quintana Roo. Mexico.
  • Tel.: 9848751700
  • Fax : 9848751701
  • Email : infomexico@sirenishotels.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • Service of a representative at destination
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Part of: Kids Promotion and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Le Mirage inclusions :
  • WiFi in the lobby (1 hour/person/day)
  • À la carte dinners 3 times per week (reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Safety deposit box
  • Coffee-maker
  • Separate check-in
  • Distinct identification bracelet
  • Dedicated room location
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Concierge service
  • Bathrobes and slippers in room
  • Massage discount of US $20 per person per week, non-transferable
  • Waiter service at the pool/beach
  • Room service from 11 am to 11 pm

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Non-motorized water sports (select)
  • Selected international drinks (unlimited)
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Riviera Maya
  • Service of a representative at destination
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Part of: Kids Promotion and Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Le Mirage inclusions :
  • WiFi in the lobby (1 hour/person/day)
  • À la carte dinners 3 times per week (reservations required)
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Welcome cocktail upon arrival
  • Cool Towel upon arrival
  • Safety deposit box
  • Coffee-maker
  • Separate check-in
  • Distinct identification bracelet
  • Dedicated room location
  • Bottle of tequila in room upon arrival
  • Beach towels in room
  • Concierge service
  • Bathrobes and slippers in room
  • Massage discount of US $20 per person per week, non-transferable
  • Waiter service at the pool/beach
  • Room service from 11 am to 11 pm
Rooms
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  • For your comfort, each room offers :
  • Junior Suite Le Mirage > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Le Mirage inclusions (Season 2017-2018)
    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Run of the house View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony
    • Full bathroom
      • Shower : Massage
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Le Mirage inclusions
    • WiFi ($)
  • Ocean View Junior Suite Le Mirage > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Family Collection inclusions (Season 2017-2018)
    • Le Mirage inclusions (Season 2017-2018)
    • WiFi ($)
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Ocean View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • 1 king-size and 1 double bed or 2 doubles and 1 sofa bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony
    • Full bathroom
      • Shower : Massage
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Distinction Collection inclusions
    • Le Mirage inclusions
    • WiFi ($)
Sports / Activities
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Sports

  • Archery
  • Basketball
  • Jetboats ($)
  • Jetski ($)
  • Kayaking ($)
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)

Activities

  • Aerobics
  • Aquafitness
  • Bike tours
  • Bingo
  • Circus workshop
  • Cooking lessons
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Lazy river with tubes
  • Nature walk
  • Pedal boats ($)
  • Petanque
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Video games
  • Yoga
Internet
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WiFi available in :

  • Lobby ($)
  • Room ($)

Internet for Business ($)

Wall plug ($)

Family Collection
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Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Distinction Collection
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Extraordinary Extras

Who doesn’t like to be pampered during their all-inclusive Sun holidays? With our Distinction Collection, you’ll unlock new levels of indulgence. Toast to your vacation with a welcome cocktail. Slide into comfort with plush bathrobes. Dine at your favourite gourmet restaurant. The good life just doesn’t get any better than this.

Benefits exclusive to Transat * 
Direct roundtrip transfers between airport and hotel ** 
Additional guaranteed reservations at à la carte restaurants
Free WiFi in the lobby *** 
Mini-bar stocked daily
Unlimited select international drinks
Free in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turndown service
Golf or spa discounts*

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day. Some restrictions may apply in Cuba.
 
May be available with some room categories, according to the property
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • Disco
  • Restaurant(s)

    • Akumal
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Tulum
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • El Patio
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Gira Rodizio
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Cinecitta
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Le Relais Gourmet
      Image bar
      • Minimum age : 12 years old
      • Dinner : À la Carte Gourmet ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      Long pants/sleeves for men
    • Las Barcas
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ikebana
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Rancho
      Image bar
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Tortuga Ice cream Bar
      Image bar
      • Evening dress code: Casual
    • Coffee Shop
      Image bar
      • Lunch : Coffee shop & desserts
      • Evening dress code: Casual
    • Yalku
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      Snack bar at the Beach
    • Thai Restaurant
      Image bar
      • Dinner : À la Carte Thai
      • Evening dress code: Semi-formal
  • Bar(s)

    • Mezcal
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Tequila
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • El Palenque
      Image bar
      • Location : Theatre
      • Opening time : 20:30
      • Closing time : 23:00
      • Local drinks
    • El Cenote
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Xaac-Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Bayou
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • El Rancho
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • AK Discoteque
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
    • Umal
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Yalkuito
      Image bar
      • Location : Pool
      Natural Juices
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green

Notes

20% service fee applies.
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
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  • 1st child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between December 24, 2017 and March 31, 2018
  • 2 children under 13 stay and eat free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between April 1, 2018 and December 23, 2018
Ratings
0000¼ 14777 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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PROBABLY A 6.5/10 0000¼ November 21, 2017

  • On arriving at the Sirensis the first thing that hits you is the size of the place, it's huge, although the Reception is very underwhelming. The rooms are huge and very comfortable and we had a...
  • 23desk

Great Resort 0000¼ November 21, 2017

  • Amazing Lazy River - What a fun time Food is Amazing Service and Drinks are Amazing Staff and nightly Entertainment is the best I've seen on resorts Beach was ok, many rocks, not a very...
  • michaeljrose

Excellent resort for nature lovers and snorkellers 00000 November 20, 2017

  • Bearing in mind that I only have one other all-inclusive holiday to compare with Grand Sirenis, here is my take. My two adult children and I stayed at the Grand Sirenis this month, and for the most...
  • vista_10
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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