back
The Grand Sirenis Riviera Maya Hotel in Riviera Maya is located directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Good to Know

  • Every night a different show for a stay of two weeks (including participation shows). The discoteque is open everyday. Tequila tasting, mariachi (the entertainment go changing). Bike tour, air gun shooting, archery, basketball, lazy game, pool game, bingo, trivia, dancing lesson, crazy hour, beach bbq, spanish class. Hot dogs, hamburgers and fries in swimming pool. Special paellas at the beach...
About your Hotel
Ø

Hotel Location

  • Approximately 92 km from Cancun International Airport
  • Beachfront
  • Area: Playa del Carmen

Hotel Description

  • 493 rooms
  • 10 building(s) of 3 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s) (1 lazy river)
  • 13 restaurant(s)
  • 10 bar(s)
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby ($)
    • Room ($)
  • Nurse on site ($)
  • Currency exchange
  • ATM ($)
  • Shuttle service throughout the resort ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

  • Grand Sirenis Riviera Maya Hotel & Spa 4.5*
  • Ctra. Federal Cancún -Tulum, zona costera, Km. 256.3 - Akumal - Quintana Roo CP 77710 - Riviera Maya Mexico
  • Tel.: 529848751700
  • Fax : 52984875170
  • Email : infomexico@sirenishotels.com
Inclusions
Ø

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
FAMILY COLLECTION INCLUSIONS :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
WEDDING PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
FAMILY COLLECTION INCLUSIONS :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
WEDDING PACKAGE INCLUSIONS :

Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite > Ø

    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Satellite TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Run of the house View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size and 1 double bed or 2 doubles and 1 sofa bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Massage
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • XHALE inclusions
    • Bathrobes and slippers in room
    • WiFi ($)
    • International calls to Canada cost 50 Mexican Pesos/Minute
Sports / Activities
Ø

Sports

  • Archery
  • Basketball
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Tennis
    • 2 tennis court(s)
    • Tennis Pro ($)
  • Volleyball
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Bike tours
  • Bingo
  • Circus workshop
  • Cooking lessons
  • Dance lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Lazy river with tubes
  • Nature walk
  • Pedal boats ($)
  • Petanque
  • Ping-pong
  • Scuba Diving ($)
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby ($)
  • Room ($)

Internet for Business ($)

Wall plug ($)

Family Collection
Ø
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • Disco
  • Restaurant(s)

    • Akumal
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Tulum
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • El Patio
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Gira Rodizio
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Cinecitta
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
    • Le Relais gourmand
      Image bar
      • Dinner : À la Carte Gourmet ($)
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
      have an extra cost
    • Las Barcas
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ikebana
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Rancho
      Image bar
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Tortuga Ice cream Bar
      Image bar
      • Evening dress code: Casual
    • Coffee Shop
      Image bar
      • Evening dress code: Casual
      open 8:00am to 10:30pm
    • Yalku
      Image bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      Snack bar at the beach
    • Thai Restaurant
      Image bar
      • Dinner : À la Carte Thai
      • Evening dress code: Semi-formal
  • Bar(s)

    • Mezcal
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Tequila
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • El Palenque
      Image bar
      • Location : Theatre
      • Opening time : 20:30
      • Closing time : 23:00
      • Local drinks
    • El Cenote
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Xaac
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Bayou
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • El Rancho
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Disco AK
      Image bar
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
    • Umal
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Yalkuito
      Image bar
      • Location : Pool
      Natural juices
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
  • PADI certification
Scuba diving package ($)
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
Wedding / Honeymoon
Ø

Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Wedding package ($)


Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
Ø
  • 2 children under 13 stay and eat free (2016-2017)

  • 1 child under 13 stays and eats free (2016-2017)

Ratings
0000¼ 9528 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews
Ø

Great family hotel. 00000 July 25, 2016

  • I had 2 great weeks here with my family and our friends family. We were 4 adults and 3 kids and everyone loved the hotel. Food was great, lots of choice for everyone. Loved the a la carte Italian...
  • theyouth

Miss churchill 00000 July 25, 2016

  • Amazing hotel and staff, they all work so hard ,our room was cleaned every single day , we stayed for 11 nights ! Food was beautiful although I wasn't keen on the breakfast but then I'm not a...
  • mariecA2850UJ

Vacation 0000¼ July 25, 2016

  • We are here for the 2nd time and became members 2 years ago. Both times we've visited Karen our waitress in the members and pool area has been amazing. She is a credit to Sirenis. All the staff are...
  • JuanitaBrown
Transat rating
8888*
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
Similar offers