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The Grand Sirenis Riviera Maya Hotel in Riviera Maya is located directly on the beach, approximately 34 km from Playa del Carmen and 92 km from the Cancun airport.
Hotel details
Important information
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Good to Know

  • Every night a different show for a stay of two weeks (including participation shows). The discoteque is open everyday. Tequila tasting, mariachi (the entertainment go changing). Bike tour, air gun shooting, archery, basketball, lazy game, pool game, bingo, trivia, dancing lesson, crazy hour, beach bbq, spanish class. Hot dogs, hamburgers and fries in swimming pool. Special paellas at the beach...
About your Hotel
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Hotel Location

  • Approximately 92 km from Cancun International Airport
  • Beachfront
  • Area: Playa del Carmen

Hotel Description

  • 493 rooms
  • 10 building(s) of 3 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 4 pool(s) (1 lazy river)
  • 13 restaurant(s)
  • 10 bar(s)
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby ($)
    • Room ($)
  • Nurse on site ($)
  • Currency exchange
  • ATM ($)
  • Shuttle service throughout the resort ($)
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

  • Grand Sirenis Riviera Maya Hotel & Spa 4.5*
  • Ctra. Federal Cancún -Tulum, zona. costera, Km. 256.3 - Akumal - Quintana Roo. CP 77710 - Riviera Maya. Mexico.
  • Tel.: 529848751700
  • Fax : 52984875170
  • Email : infomexico@sirenishotels.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners 3 times per week (reservations required)
  • Daily activities program
  • Disco (admission and drinks included)
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool once per stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner
  • Shared services and facilities with the Grand Sirenis Mayan Beach
  • Service of a representative at destination
  • Wedding package
Family Collection inclusions :
  • Part of: Big Fun for Big Families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
Rooms
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  • For your comfort, each room offers :
  • Junior Suite > Ø

    • WiFi ($)
    • Mini-bar
    • In-room safe ($)
    • Satellite TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Run of the house View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size and 1 double bed or 2 doubles and 1 sofa bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony
    • Full bathroom
      • Shower : Massage
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi ($)
    International calls to Canada cost 50 Mexican Pesos/Minute
  • Superior Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Garden View
    • Up to 5 people :
      • Maximum 4 adults
      • Maximum 3 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • WiFi ($)
    International calls to Canada cost 50 Mexican Pesos/Minute
Sports / Activities
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Sports

  • Archery
  • Basketball
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Soccer
  • Tennis
    • 2 tennis court(s)
    • Tennis Pro ($)
  • Volleyball
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Bike tours
  • Bingo
  • Circus workshop
  • Cooking lessons
  • Dance lessons
  • Fitness center
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Lazy river with tubes
  • Nature walk
  • Pedal boats ($)
  • Petanque
  • Ping-pong
  • Scuba Diving ($)
  • Yoga
Internet
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WiFi available in :

  • Lobby ($)
  • Room ($)

Internet for Business ($)

Wall plug ($)

Family Collection
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Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • Disco
  • Restaurant(s)

    • Akumal
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Tulum
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • El Patio
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Gira Rodizio
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Cinecitta
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
    • Le Relais gourmand
      Image bar
      • Dinner : À la Carte Gourmet ($)
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
      have an extra cost
    • Las Barcas
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Ikebana
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Rancho
      Image bar
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Tortuga Ice cream Bar
      Image bar
      • Evening dress code: Casual
    • Coffee Shop
      Image bar
      • Evening dress code: Casual
      open 8:00am to 10:30pm
    • Yalku
      Image bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
      Snack bar at the beach
    • Thai Restaurant
      Image bar
      • Dinner : À la Carte Thai
      • Evening dress code: Semi-formal
  • Bar(s)

    • Mezcal
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Tequila
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • El Palenque
      Image bar
      • Location : Theatre
      • Opening time : 20:30
      • Closing time : 23:00
      • Local drinks
    • El Cenote
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Xaac
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
    • Bayou
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • El Rancho
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Disco AK
      Image bar
      • Opening time : 23:00
      • Closing time : 02:00
      • Local drinks
    • Umal
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
    • Yalkuito
      Image bar
      • Location : Pool
      Natural juices
Kids
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  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
  • PADI certification
Scuba diving package ($)
Spa
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Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
Wedding / Honeymoon
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Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Wedding package ($)


Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between April 1, 2017 and December 23, 2017
  • 1 child under 13 stays and eats free (2016-2017)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between December 24, 2016 and December 23, 2017
  • 2 children under 13 stay and eat free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel:
        • Between November 1, 2017 and December 23, 2017
        • Between April 1, 2018 and December 23, 2018
  • 1 child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between December 24, 2017 and December 23, 2018
Ratings
0000¼ 11426 Review(s)
TripAdvisor rating
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TripAdvisor rating : Last 3 reviews
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Only a very quick one. 00000 July 23, 2017

  • To be fair with the point about the safe, I think it's c£&@. I left ours open one evening and the house keeper rand security and they locked our safe. It had nothing missing. £2000+ in cash, pesos...
  • alistairb549

Absolutely fantastic 0000¼ July 23, 2017

  • Where do i begin...1st time to Mexico and I would defo go back. The hotel is very clean and well maintained. The staff do an excellent job catering for the tourists and there always polite.Plenty of...
  • 608waynes

Loved our holiday here, but the food means I would not book again... 0000¼ July 23, 2017

  • I stayed here for 11 nights from 19th May 2017 with my partner. We booked a junior suit with a garden view, the room was plenty big for 2 people, could have catered for 4! The room was cleaned every...
  • hollynicholson
Transat rating
8888*
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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