back
The HM Playa del Carmen hotel is located downtown in Playa del Carmen, a few minutes away from the commercial zone and the beach, approximately 55 km from the airport. This cozy hotel mixes traditional motifs with modern facilities and offers 91 rooms all individually decorated with a personal touch.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Environmental remediation tax

  • January 16, 2017:

    Please note that as of January 1, 2017 passengers will be charged directly at destination, a new environmental remediation tax; value of 20 mx pesos per room per night (approx.US $1$).

    We apologize in advance for any inconvenience this situation may cause you during your stay.

Good to Know

  • This hotel is located 200 m from the beach.
About your Hotel
Ø

Hotel Location

  • Approximately 55 km from Cancun International Airport
  • Close to a trendy area
  • In town
  • Area: Playa del Carmen

Hotel Description

  • 91 rooms
  • 1 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 1 restaurant(s)
  • 1 bar(s)
  • Not accessible for people with restricted mobility
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Minimum age to check in without an adult : 18 years old
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes ($) ($)

Hotel Contact Information

  • HM Playa Del Carmen 4*
  • Av. Constituyentes 180, Entre calles 15 y 20 77720 Playa del Carmen Mexico
  • Tel.: 5219842064648
  • Email : reservasplayadelcarmen@hmhotels.net
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • WiFi
  • Complimentary WiFi
  • Service of a representative at destination

Accommodation only

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • WiFi
  • Complimentary WiFi
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • WiFi
  • Complimentary WiFi
  • Service of a representative at destination

Accommodation only

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • WiFi
  • Complimentary WiFi
  • Service of a representative at destination
Rooms
Ø
  • For your comfort, each room offers :
  • Room > Ø

    • WiFi
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 29 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 queen-size and 1 sofa bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Junior Suite > Ø

    • WiFi
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 40 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 queen-size and 1 sofa bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Hairdryer
    • Mini-fridge
    • Telephone
Internet
Ø

Wall plug ($)

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Breakfast Room
      Image bar
      • Breakfast : Buffet Restaurant ($)
      • Air conditioning
      Opening hours: from 7 am to 11 am
  • Bar(s)

    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 19:00
      • Local drinks ($)
      • International drinks ($)
      • Premium drinks ($)
Ratings
0000) 534 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Picked this hotel for the location for 3 rooms we reserved but then we found more positives! 00000 July 23, 2017

  • Location was a very important factor for us because of friends that wanted to visit us and that's why we reserved our stay at the HM. Beside the location the 3 rooms we occupied were serviced very...
  • franciscov1983

Lovely hotel 000¼¼ July 18, 2017

  • It took a while for our room to become ready so we sat at the outdoor bar for drinks with friends. The outdoor area is wonderful and a very nice setting for meet ups and a quick drink. Our room was...
  • Numba1Embalmer

Wonderful hotel, we are definitely coming back! 00000 July 16, 2017

  • We absolutely loved the HM! We arrived around 11.30 AM because we had an early flight and were told that our room probably wouldn't be ready until 1.30 PM and that we were welcome to lock in our...
  • 211negins
Transat rating
8888²
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.