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The HM Playa del Carmen hotel is located downtown in Playa del Carmen, a few minutes away from the commercial zone and the beach, approximately 55 km from the airport. This cozy hotel mixes traditional motifs with modern facilities and offers 91 rooms all individually decorated with a personal touch.
Hotel details
Important information
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Mandatory Information: Environmental remediation tax

  • January 16, 2017:

    Please note that as of January 1, 2017 passengers will be charged directly at destination, a new environmental remediation tax; value of 20 mx pesos per room per night (approx.US $1$).

    We apologize in advance for any inconvenience this situation may cause you during your stay.

Good to Know

  • This hotel is located 200 m from the beach.
About your Hotel
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Hotel Location

  • Approximately 55 km from Cancun International Airport
  • Close to a trendy area
  • In town
  • Area: Playa del Carmen

Hotel Description

  • 91 rooms
  • 1 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 1 restaurant(s)
  • 1 bar(s)
  • Not accessible for people with restricted mobility
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • WiFi available in :
    • Lobby
    • Room
  • Check-out time : 12:00 PM
  • Minimum age to check in without an adult : 18 years old
  • Car Rental ($)

Beach

  • Beach Club (facilities on the beach) : Yes ($) ($)

Hotel Contact Information

  • HM Playa Del Carmen 4*
  • Av. Constituyentes 180, Entre calles 15 y 20 77720 Playa del Carmen Mexico
  • Tel.: 5219842064648
  • Email : reservasplayadelcarmen@hmhotels.net
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • Complimentary WiFi
  • Service of a representative at destination

Accommodation only

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • Complimentary WiFi
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • Complimentary WiFi
  • Service of a representative at destination

Accommodation only

Buffet breakfast (BB) meal plan :

The Buffet Breakfast includes self-service hot and cold dishes and is always served during set hours. It allows you to eat the food you like in the quantity you want.

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Parking (free)
  • Complimentary WiFi
  • Service of a representative at destination
Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    • WiFi
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 29 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 queen-size and 1 sofa bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Hairdryer
    • Mini-fridge
    • Telephone
  • Junior Suite > Ø

    • WiFi
    • In-room safe
    • Satellite TV
    • 110/120 volts
    • Size of the room : 40 m²
    • Run of the house View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 queen-size and 1 sofa bed
    • Desk/Working area
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Hairdryer
    • Mini-fridge
    • Telephone
Internet
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WiFi available in :

  • Lobby
  • Room

Wall plug ($)

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
  • Restaurant(s)

    • Breakfast Room
      Image bar
      • Breakfast : Buffet Restaurant ($)
      • Air conditioning
      Opening hours: from 7 am to 11 am
  • Bar(s)

    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 19:00
      • Local drinks ($)
      • International drinks ($)
      • Premium drinks ($)
Ratings
0000) 558 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Great little hotel 00000 September 15, 2017

  • Just returned from a 10 night stay at the HM and it was a pleasure to stay there. The staff were so friendly and helpful during our holiday. The room was spotlessly clean with air conditioning...
  • Popeofchillitown

Excellent all round 00000 September 14, 2017

  • We arrived at this stunning hotel after a long flight from Manchester. HOTEL The hotel is in a stunning location, the white sandy beach is a short walk and it's almost in the centre of Playa del...
  • sandy7bradshaw

perfect vacation. 00000 September 13, 2017

  • One of the best hotels in Playa del Carmen,Wasn't very convinced because we usually stay in bigger hotels but both my girlfriend and I liked it so much that we are planning on going back in October...
  • roberts1880
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.