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The IBEROSTAR Paraiso Beach Hotel in Riviera Maya is 25 km from the Cancun airport, on a stunning beach adjacent to the Iberostar Paraiso Lindo, approximately 17 km from Playa del Carmen.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Room Category name change

  • December 3, 2015:

    Please take note that the "Priority Location Room" category is now called "Superior Room".
About your Hotel
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Hotel Location

  • Approximately 25 km from Cancun International Airport
  • Beachfront
  • Close to an attraction/town/historical site
  • Area: Playa Paraiso
  • Metro:
  • District:

Hotel Description

  • 424 rooms
  • 12 building(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 10 restaurant(s)
  • 9 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • The entire complex
  • Currency exchange ($)
  • ATM ($)
  • Shuttle service throughout the resort
  • Shuttle service off site ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf Course on site ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • IBEROSTAR Paraiso Beach 4*
  • Carretera Chetumal, P. Juarez km 309 Playa Paraiso, Quintana Roo Mexico, 77710
  • Tel.: 9848772800
  • Fax : 9848772810
  • Email : rpparaiso@iberostar.com.mx
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3/week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Gala dinner on Dec. 24 and 31
  • Introduction to scuba diving in pool once/stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Shared facilities with IBEROSTAR Paraiso del Mar Access to all services and facilities at IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3/week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Gala dinner on Dec. 24 and 31
  • Introduction to scuba diving in pool once/stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Shared facilities with IBEROSTAR Paraiso del Mar Access to all services and facilities at IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
  • Honeymoon package
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3/week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Gala dinner on Dec. 24 and 31
  • Introduction to scuba diving in pool once/stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Shared facilities with IBEROSTAR Paraiso del Mar Access to all services and facilities at IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (3/week or 5/two weeks, reservations required)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks (unlimited, house wine included)
  • Gala dinner on Dec. 24 and 31
  • Introduction to scuba diving in pool once/stay
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks
  • Waiter service at the pool/beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • 4 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 10 accessible restaurant(s) at the property
  • Shared facilities with IBEROSTAR Paraiso del Mar Access to all services and facilities at IBEROSTAR Tucan, IBEROSTAR Quetzal and IBEROSTAR Cozumel from 8 am to 6 pm (transportation not included)
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 34 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    Room service from 11h00 to 23h00
  • Superior Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 34 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Spa (access to the spa wet areas)
    • Location (near the beach and pool area)
    Room service from 11h to 23h
  • Superior Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
    • Central air-conditioning
    • Ceiling fan
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    Room service from 11h to 23h
  • Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 36 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed and 1 sofa or 2 double beds and 1 sofa
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    Room service from 11h to 23h
  • Junior Suite Ocean View > Ø

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 44 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Spa (access to the spa wet areas)
    • WiFi (free in the lobby area)
    Room service from 11h to 23h
  • Family Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Size of the room : 80 m²
    • Garden View
    • Up to 6 people :
      • Maximum 6 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Central air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Microwave
    • Telephone
    Room service from 11:00 am to 11:00 pm
Sports / Activities
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Sports

  • Archery
  • Basketball
  • Golf course on site ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing ($)
  • Snorkeling
  • Soccer
  • Volleyball
  • Windsurfing
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)

Activities

  • Aerobics
  • Aquafitness
  • Bike tours
  • Catamaran
  • Darts
  • Fitness center
  • Games room
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Parasailing ($)
  • Petanque
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
Internet
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WiFi available in :

  • The entire complex

Internet for Business

Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • La Plaza
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Hashiru
      Image bar
      • Dinner : À la Carte Japanese
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • La Hacienda
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • El Rodizio
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Don Alfredo
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
      • High chairs available
    • El Puerto
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • La Dorada
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • El Chiringuito
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
    • El Mercado
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • El Colonial
      Image bar
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • La Fuente
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • El Teatro
      Image bar
      • Location : Theatre
      • Opening time : 17:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • La Perla
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Las Olas
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • El Chiringuito
      Image bar
      • Location : Beach
      • Opening time : 11:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • La Corona
      Image bar
      • Cigar lounge
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Star Rock Cafe
      Image bar
      • Sports Bar
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • La Cupula
      Image bar
      • Location : Lobby
      • Opening time : 09:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • El Puente
      Image bar
      • Location : Pool
      • Opening time : 11:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Playa Paraiso Golf Club

Designed by P.B. Dye
Carretera Chetumal-Cancun Km.309
9848772847
9848772810
golfparaiso@iberostar.com.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers
  • Par 72
  • Black (men) slope 136 / 6701 yards - Blue (men) slope 130 / 6189 yards - White (men) slope 135 / 5670 yards - Red (women) slope 120 / 4680 yards
  • Golf cart included
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart
  • Pro shop ($)
  • Chipping green
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Spa Circuits
  • Turkish bath
Wedding / Honeymoon
Ø

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Eco-responsible
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Green Globe

Green Globe is a stringent international certification program for the travel and tourism industry that incorporates sustainability principles.
Special offers
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  • Children 0-2 years stay free (2016-2017)

      • Applicable for travel between November 1, 2016 and October 31, 2017
  • Children 0-2 years stay free (2017-2018)

      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 4958 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Amazing Resort-- Cannot recommend highly enough! 00000 June 22, 2017

  • My boyfriend and I booked a week long stay at Paraiso Beach, first time in Mexico and first all inclusive experience for me. I was really impressed! The staff are incredibly friendly and the grounds...
  • 723melissai

Great hospitality 00000 June 21, 2017

  • We have recently visited the Iberostar Paraiso Beach, located on Carretera Chetumal-Perto Juarez KM 309, Playa Del Carmen, Quintana Roo. It was about 60 of us coming from all over the US and...
  • gcarvajal2017

A good stay 0000¼ June 19, 2017

  • We stayed here for 4 nights last week (June 12-16) and overall had a very good experience. We had a room in the back of the property with beach access from the back door of our room. The room was...
  • mallen70
Transat rating
8888²
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.