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The Luxury Bahia Principe Akumal Don Pablo Collection Hotel in Riviera Maya is an elegant all-suites resort located directly on the beach, 95 km from the Cancun airport, approximately 42 km from Playa del Carmen and 26 km from Tulum.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Good to Know

  • Hacienda Doña Isabel is a commercial and entertainment village located at the entrance of the complex.

About your Hotel
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Hotel Location

  • Approximately 95 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Riviera Maya

Hotel Description

  • Transat Exclusive hotel
  • 758 rooms
  • 37 building(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 3 pool(s)
  • 6 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Casino (on site $)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 5 tennis court(s)
  • Not accessible for people with restricted mobility
  • Water park
  • Currency exchange
  • WiFi available in :
    • The entire complex
  • ATM
  • Shuttle service throughout the resort
  • Shuttle service off site
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Mini-disco
  • Babysitting ($)
  • Golf course nearby ($)
  • Golf Course on site ($)
  • Gift shop ($)
  • Photo shop
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
Casino is located in the Grand Bahia Principe Coba.
Dolphinarium ($) located in the Tulum section.

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Topless allowed

Hotel Contact Information

  • Luxury Bahia Principe Akumal Don Pablo Collection 5*
  • Carretera Chetumal Benito Juarez, Km 250, Local B, Akumal, Municipio, de Tulum, Quintana Roo, 77719, Mexico.
  • Tel.: 9848755000
  • Fax : 9848755001
  • Email : info.akumal@bahia-principe.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service
  • À la carte dinners (unlimited, reservations required)
  • Bathrobes and slippers in room
  • Beach towels in room
  • Butler service (on request)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks at Hacienda Dona Isabel)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks, alcoholic beverages and beer)
  • Non-motorized water sports (select)
  • Private beach area with waiter service
  • Room service 24-hour
  • Selected international drinks
  • Turn-down service
  • VIP room amenities
  • WiFi in the lobby (24-hour)
  • Buffet breakfast, lunch and dinner
  • Direct transfer between the airport and hotel (package only)
  • Exclusive beach club with restaurants and bar with upgraded lounge chairs
  • 10 accessible pool(s) at the property
  • 31 accessible bar(s) at the property
  • 15 accessible restaurant(s) at the property
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum, Grand Bahia Principe Coba, Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and the Hacienda Dona Isabel entertainment and commercial village. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka’an (except the buffet restaurant).
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Kids' Club (Bahia Scouts 4-12 years old), Little fish
  • Children stay and eat free
  • Babysitting service ($)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Part of: Little Fish
* Included with "Junior Suite Superior" and "Junior Suite Superior Ocean Front" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service
  • À la carte dinners (unlimited, reservations required)
  • Bathrobes and slippers in room
  • Beach towels in room
  • Butler service (on request)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks at Hacienda Dona Isabel)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks, alcoholic beverages and beer)
  • Non-motorized water sports (select)
  • Private beach area with waiter service
  • Room service 24-hour
  • Selected international drinks
  • Turn-down service
  • VIP room amenities
  • WiFi in the lobby (24-hour)
  • Buffet breakfast, lunch and dinner
  • Direct transfer between the airport and hotel (package only)
  • Exclusive beach club with restaurants and bar with upgraded lounge chairs
  • 10 accessible pool(s) at the property
  • 31 accessible bar(s) at the property
  • 15 accessible restaurant(s) at the property
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum, Grand Bahia Principe Coba, Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and the Hacienda Dona Isabel entertainment and commercial village. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka’an (except the buffet restaurant).
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Kids' Club (Bahia Scouts 4-12 years old), Little fish
  • Children stay and eat free
  • Babysitting service ($)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Part of: Little Fish
* Included with "Junior Suite Superior" and "Junior Suite Superior Ocean Front" only
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service
  • À la carte dinners (unlimited, reservations required)
  • Bathrobes and slippers in room
  • Beach towels in room
  • Butler service (on request)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks at Hacienda Dona Isabel)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks, alcoholic beverages and beer)
  • Non-motorized water sports (select)
  • Private beach area with waiter service
  • Room service 24-hour
  • Selected international drinks
  • Turn-down service
  • VIP room amenities
  • WiFi in the lobby (24-hour)
  • Buffet breakfast, lunch and dinner
  • Direct transfer between the airport and hotel (package only)
  • Exclusive beach club with restaurants and bar with upgraded lounge chairs
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum, Grand Bahia Principe Coba, Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and the Hacienda Dona Isabel entertainment and commercial village. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka’an (except the buffet restaurant).
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Kids' Club (Bahia Scouts 4-12 years old), For little ones
  • Children stay and eat free
  • Babysitting service ($)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Part of: Little Fish
* Included with "Junior Suite Superior" and "Junior Suite Superior Ocean Front" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • 24-hour food and beverage service
  • À la carte dinners (unlimited, reservations required)
  • Bathrobes and slippers in room
  • Beach towels in room
  • Butler service (on request)
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks at Hacienda Dona Isabel)
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner (Dec. 31)
  • Introduction to scuba diving in pool once per stay
  • Mini-bar restocked daily (water, soft drinks, alcoholic beverages and beer)
  • Non-motorized water sports (select)
  • Private beach area with waiter service
  • Room service 24-hour
  • Selected international drinks
  • Turn-down service
  • VIP room amenities
  • WiFi in the lobby (24-hour)
  • Buffet breakfast, lunch and dinner
  • Direct transfer between the airport and hotel (package only)
  • Exclusive beach club with restaurants and bar with upgraded lounge chairs
  • Access to all services, facilities and activities at the Grand Bahia Principe Tulum, Grand Bahia Principe Coba, Luxury Bahia Principe Sian Ka'an (except the buffet restaurant) and the Hacienda Dona Isabel entertainment and commercial village. Guests 18 years and over have access to all services and facilities at the Luxury Bahia Principe Sian Ka’an (except the buffet restaurant).
  • Service of a representative at destination
  • Honeymoon package
Family Collection inclusions *:
  • Kids' Club (Bahia Scouts 4-12 years old), For little ones
  • Children stay and eat free
  • Babysitting service ($)
  • Free seat selection for kids
  • Dedicated family check-in at airport counter (package only)
  • Priority baggage handling (package only)
  • Priority check-in and boarding (package only)
  • Part of: Little Fish
* Included with "Junior Suite Superior" and "Junior Suite Superior Ocean Front" only
Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite Superior > Ø

    Inclusions
    • Family Collection inclusions (Season 2016-2017)
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 38 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    24-hour room service (light menu)
  • Junior Suite Superior Ocean Front > Ø

    Inclusions
    • Family Collection inclusions (Season 2016-2017)
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 38 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    24-hour room service (light menu)
  • Junior Suite Deluxe > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 46 m²
    • Run of the house View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Adult Section
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    24-hour room service (light menu)
  • Junior Suite Deluxe Ocean Front > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 46 m²
    • Partial Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed
    • 1 sofa in the living area
    • Extra bed (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    24-hour room service (light menu). Adult section
Sports / Activities
Ø

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Golf course on site ($)
  • Jetboats ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing
  • Snorkeling
  • Soccer
  • Volleyball
  • Tennis
    • 5 tennis court(s)
    • Tennis Pro ($)
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Bike tours
  • Catamaran
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spanish lessons
  • Stretching sessions
  • Windsurfing lessons ($)
Catamaran (1 hour per day on request)
Internet
Ø

WiFi available in :

  • The entire complex

Internet for Business ($)

unlimited 24 hour access (2 devices)
no device limit in the lobby
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Riviera
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
      • High chairs available
    • Arlequin
      Image bar
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
      • High chairs available
    • Dolce Vita
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
      • High chairs available
    • Frutos del Mar
      Image bar
      • Dinner : À la Carte Seafood
      • Reservation required
      • Evening dress code: Semi-formal
      • High chairs available
    • Acuario
      Image bar
      • Lunch : Beach Restaurant
      • Evening dress code: Casual
      • Smoking area
    • Los Corales
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Evening dress code: Casual
  • Bar(s)

    • El Mar
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Hollywood
      Image bar
      • Location : Theatre
      • Opening time : 21:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • El Chit
      Image bar
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      Jaccuzzi Bar
    • Tulum
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • El Pakal
      Image bar
      • Piano Bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • White Sand
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • El Coral
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • La Sirena
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Acuario
      Image bar
      • Location : Beach
      • Opening time : 00:00
      • Closing time : 23:45
      • Local drinks
      • International drinks
      • Premium drinks
    • Infinity
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • Playground
  • Water park
  • Mini-disco
  • Babysitting ($)
  • High chair available at the restaurant(s)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Riviera Maya Golf Club

Designed by Robert Trent Jones Jr.
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • Golf Course near the property
  • 18 holes
  • Lockers ($)
  • Par 72
  • 7272 yards
  • Teaching pro ($)
  • Club house ($)
  • Minimum age to play : 18 years old
  • Pro shop ($)
Golf package ($)
Golf package ($)
  • Golf cart mandatory, included
  • Package available from November 1, 2015

Notes

60% discount from golf rates
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
Ø

Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
Ø
  • 1st child under 13 stays and eats free (2016-2017)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between May 1, 2017 and October 31, 2017
  • Single Parent Special (2016-2017)

      • When one adult travels with one child, the adult rate is based on single occupancy and the child stays and eats free.
        When one adult travels with two children, the adult rate is based on double occupancy, and the 1st child stays and eats free and the 2nd child pays 50% of double rate.
      • Applicable for travel between January 3, 2017 and October 31, 2017
  • 1st child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel between May 1, 2018 and June 30, 2018
  • 2nd child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 paying adults
      • Applicable for travel:
        • Between November 1, 2017 and December 23, 2017
        • Between January 3, 2018 and April 30, 2018
        • Between July 1, 2018 and August 31, 2018
Ratings
0000) 9750 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Very poor service 000¼¼ September 21, 2017

  • This hotel stands in beautiful grounds and vast. The rooms are spotlessly cleaned every day and did not have any complaints other than our room was one of the last to be cleaned daily. The pool area...
  • tracy7461

Paradise 00000 September 20, 2017

  • Was a bit sceptical reading a few reviews but absolutely nothing to worry about. From start to finish this place was amazing and so clean. Every member of staff says hello with a smile everyday and...
  • Gander86

5th stay .. and not last time ;) 00000 September 20, 2017

  • Well, like always this Will Be a long review! Thé past 4 years thé Bahia principe was my place to stay, each time at coba. Still have the freedom to use all the propertys, including akumal and siaan...
  • Taschatje
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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