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The Grand at Moon Palace in Riviera Maya is a resort nestled on Cancun’s tranquil South shore and approximately 10 km from the Cancun airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Construction of new rooms

  • February 4, 2016:

    Renovations in the hotel are in process.

    Dates: February 5 until further notice
    Type of renovations: There is construction of new rooms at Moon Palace Golf & Spa Resort – Grand section and it is not disturbing clients.
    Where: The Grand section of Moon Palace Golf & Spa Resort.
    From: 9 am to 5 pm
    Substitution: N/A

    We apologize in advance for any inconvenience this situation may cause you during your stay.
About your Hotel
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Hotel Location

  • Approximately 10 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Cancun South Shore

Hotel Description

  • 2446 rooms

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 7 pool(s)
  • 16 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 4 tennis court(s)
  • -
  • Water park
  • WiFi available in :
    • Lobby
    • Room
  • Currency exchange ($)
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Golf Course on site ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
  • This hotel accepts student groups

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • The Grand at Moon Palace 5*
  • Carretera Cancun-Chetumal km 340, 77500, Cancun, Quintana Roo, Mexico
  • Tel.: 9988816000
  • Fax : 9988816001
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Part of: For the little ones, Cool for teens & Big fun for big families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
Crystal Club inclusions :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identification bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks
  • Evening entertainment
  • In-room liquor dispenser
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Phone calls to Canada (restrictions apply)
  • Premium brand drinks
  • Room service available 24-hour
  • Selected international drinks (unlimited, house wine included)
  • Turn-down service
  • Buffet breakfast, lunch and dinner
  • Access to all services and facilities of all Palace Resorts
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Distinction Collection inclusions :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
  • WiFi (free in the lobby (some restrictions may apply))
Family Collection inclusions :
  • Part of: For the little ones, Cool for teens & Big fun for big families
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) (exclusif to Air transat Kids Club members, some restrictions may apply)
  • Accommodation for families of five or more
Crystal Club inclusions :
  • Direct transfer between the airport and hotel (package only)
  • Welcome cocktail upon arrival
  • Distinct identification bracelet
  • Bottle of wine in room upon arrival
  • Bathrobes and slippers in room
  • Concierge service
  • Beach towels in room
Rooms
Ø
  • For your comfort, each room offers :
  • Grand Deluxe Garden View > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Deluxe Garden View with Golf > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Dining area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Deluxe Resort View > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Deluxe Resort View with Golf > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Resort View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Swim Up Suite > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Swim Up Suite with Golf > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Family Deluxe > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
  • Grand Family Deluxe with Golf > Ø

    Inclusions
    • Distinction Collection inclusions (Season 2017-2018)
    • Crystal Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Run of the house View
    • Up to 6 people :
      • Maximum 4 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Connecting room available on request
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Whirlpool in room
    • TAKE NOTE THAT AS OF NOVEMBER 1, 2017 THE GRAND AT MOON PALACE HOTEL
      WILL BECOME CRYSTAL CLUB - DISTINCTION COLLECTION.
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Room service
    • Telephone
    • Distinction Collection inclusions
    • Crystal Club inclusions
    • Bathrobes and slippers in room
    • In-room liquor dispenser
    • WiFi
    • Bottle of wine in room upon arrival
    • Aromatherapy
    • Bath amenities
    • Resort Credit (receive up to $1,500 resort credit per room/ stay; 16% applicable tax on all purchases done with resort credits. Some restrictions may apply)
    Nightly petits fours
Sports / Activities
Ø

Sports

  • Basketball
  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Golf course on site ($)
  • Jogging track
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing ($)
  • Tennis
    • 4 tennis court(s)
    • Night Tennis
  • Volleyball

Activities

  • Aquafitness
  • Board games
  • Dance lessons
  • Fitness center
  • Games room
  • Giant chess board
  • Glass-bottom boat
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Karaoke
  • Mini-golf
  • Parasailing ($)
  • Pilates
  • Scuba Diving ($)
  • Spinning
  • Video games
  • Yoga
  • Zipline ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Room

Internet for Business

Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Distinction Collection
Ø
Extraordinary Extras

Who doesn’t like to be pampered during their all-inclusive Sun holidays? With our Distinction Collection, you’ll unlock new levels of indulgence. Toast to your vacation with a welcome cocktail. Slide into comfort with plush bathrobes. Dine at your favourite gourmet restaurant. The good life just doesn’t get any better than this.

Benefits exclusive to Transat * 
Direct roundtrip transfers between airport and hotel ** 
Additional guaranteed reservations at à la carte restaurants
Free WiFi in the lobby *** 
Mini-bar stocked daily
Unlimited select international drinks
Free in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turndown service
Golf or spa discounts*

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day. Some restrictions may apply in Cuba.
 
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Los Caporales (Nizuc section)
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • La Trattoria (Golf course section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • El Caribeno (The Grand at Moon Palace)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Caribbean
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • MoMo (Sunrise section)
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Palapa Barracuda (Sunrise section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Steakhouse
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
    • Palapa Fragata (Sunrise section)
      Image bar
      • Dinner : À la Carte Seafood
      • Evening dress code: Casual
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Sushi
      • Air conditioning
      • Evening dress code: Formal
    • El Manglar (Nizuc section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • La Gondola (Sunrise section)
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Arrecifes (Nizuc section)
      Image bar
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Riviera Maya (Golf Course Section)
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Casual
    • Los Tacos (The Grand at Moon Palace)
      Image bar
      • Lunch : À la Carte Mexican
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Bugambilias (Sunrise section)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Palapa Delfines (Nizuc section)
      Image bar
      • Lunch : Buffet Restaurant
      • Dinner : Grill
      • Air conditioning
      • Evening dress code: Semi-formal
    • Bistro (Sunrise section)
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      Bistro open 24 hours; coffee, pastries, crepes and paninis
    • Pepe's Pizza (Sunrise section)
      Image bar
      • Lunch : Pizzeria
      • Dinner : Pizzeria
    • Sweet & Coffee (Nizuc section)
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
    • 19th Hole Bar (Golf Course section)
      Image bar
      • Breakfast : À la Carte Breakfast
      • Lunch : Snack Bar
      • Dinner : Snack Bar
    • Buffet Restaurant (The Grand at Moon Palace)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
    • Asian Restaurant (The Grand at Moon Palace)
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
    • French Restaurant (The Grand at Moon Palace)
      Image bar
      • Dinner : À la Carte French ($)
      • Reservation required
      • Evening dress code: Semi-formal
    • Italian Restaurant (The Grand at Moon Palace)
      Image bar
      • Dinner : À la Carte Italian
    • Lebanese Restaurant (The Grand at Moon Palace)
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : Buffet Restaurant
    • Steakhouse (The Grand at Moon Palace)
      Image bar
      • Dinner : À la Carte Steakhouse
    • Peruvian Restaurant (The Grand at Moon Palace)
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Peruvian
    • Mexican Restaurant (The Grand at Moon Palace)
      Image bar
      • Breakfast : Buffet Restaurant
      • Dinner : À la Carte Mexican
    • Snack Selva (The Grand at Moon Palace)
      Image bar
      • Lunch : Snack Bar
    • Bar & Snacks Adults pool (The Grand at Moon Palace)
      Image bar
      • Lunch : Snack Bar
    • Tapas & Wine Bar (The Grand at Moon Palace)
      Image bar
      • Dinner : Snack Bar
    • Sweet & Coffee (The Grand at Moon Palace)
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
    • Beach Club (The Grand at Moon Palace)
      Image bar
      • Lunch : Snack Bar
    • Teens Arcade & Pizzas (The Grand at Moon Palace)
      Image bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
  • Bar(s)

    • Lobby Bar (Nizuc section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Palapa Pelicanos (Nizuc section)
      Image bar
      • Location : Pool
      • Opening time : 12:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Delfines (Nizuc section)
      Image bar
      • Location : Pool
      • Opening time : 11:30
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Palapa Fragata (Sunrise section)
      Image bar
      • Location : Pool
      • Opening time : 12:00
      • Closing time : 22:30
      • Local drinks
      • International drinks
    • Pool Bar (Grand section)
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
    • Lobby Bar (Sunrise section)
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Los Columpios (Sunrise section)
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Sky Bar (Club House, adults only)
      Image bar
      • Lounge
      • Opening time : 17:00
      • Closing time : 00:30
      • Local drinks
      • International drinks
      • Premium drinks
    • Noir
      Image bar
      • Disco
      • Opening time : 22:30
      • Closing time : 03:00
      • Local drinks
      • International drinks
    • The Pub (Nizuc section)
      Image bar
      • Pub
      • Opening time : 18:00
      • Closing time : 01:00
    • La Palapa Bar (Golf Course section)
      Image bar
      • Opening time : 07:00
      • Closing time : 19:00
    • VIP Lounge Bar (Sunrise section)
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
    • Lobby Bar (The Grand at Moon Palace)
      Image bar
      • Opening time : 09:00
      • Closing time : 01:00
    • Swim up Bar Caribbean (The Grand at Moon Palace)
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
    • Swim up Bar Peruvian (The Grand at Moon Palace)
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
    • Wet Bar Grand Terrace (The Grand at Moon Palace)
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 17:00
    • Lounge Bar Caribbean Terrace (The Grand at Moon Palace)
      Image bar
      • Opening time : 17:00
      • Closing time : 23:00
    • Disco Bar (The Grand at Moon Palace)
      Image bar
      • Disco
      • Opening time : 22:00
      • Closing time : 03:00
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • Playground
  • Water park
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Water Park: smooth opening
Golf 2
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Riviera Cancun Golf & Resort

Designed by Jack Nicklaus
Blvd. Kukulcán Km. 26, Zona Hotelera
9988487777
info@golfpromotions.mx
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,060 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Minimum age to play : 14 years old
  • Pro shop ($)
  • Chipping green

Notes

External info 
Golf package ($)
  • Unlimited golf/adult/stay
  • Transportation to and from golf course (Moon Spa & Golf Club)
  • Beverages and snacks included at the Moon Spa & Golf Club
  • Shared golf cart included
  • Package available from November 1, 2017 to October 31, 2018

Notes

NOT INCLUDED:
TRANSPORTATION TO AND FROM RIVIERA GOLF COURSE
REFRESHMENTS AND SNACKS AT RIVIERA GOLF COURSE

*** GOLF PROMOTION "UNLIMITED GOLF INSTEAD RESORT CREDIT" ALSO AVAILABLE.
FOR MORE DETAILS, PLEASE REFER TO SPECIAL OFFERS ***
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre off-site
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
Ø

Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Special offers
Ø
  • Resort Credit (2017-2018)

      • US $1,500 resort credit that can be used for spa treatments, golf, select tours, upgraded wine list, wedding packages and more. An additional 16% tax must be paid locally on resort credit purchases.

        *This offer is not combinable with Unlimited Golf Instead of Resort Credit (Promo golf).
      • Applicable for travel between November 1, 2017 and October 31, 2018
  • Golf (2017-2018)

      • GOLF PROMOTION included:
        Unlimited Golf instead of Resort Credit
        Unlimited rounds/adult
        Transportation to and from the Moon Spa & Golf Club
        Resfreshments and snacks
        Shared golf cart not included (mandatory, $)

        *This offer is not combinable with Resort Credit.

        *** GOLF PACKAGE ($) ALSO AVAILABLE.  FOR MORE DETAILS, PLEASE REFER TO GOLF ***
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 22912 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Be very careful what you leave in your room safe 000¼¼ November 21, 2017

  • I just returned form the Moon Palace. During the week there were a number people in our group that complained about safes being open when they returned to their room (I think a total of 7 or 8). I...
  • haydog99

Return to the Moon Palace 00000 November 21, 2017

  • We recently returned to the Moon Palace to see the changes they've made to The Grand section of the resort, which by the way are amazing. We've already selected our room on that side for our return...
  • marcghorner

It's A Pleasure 00000 November 21, 2017

  • We have just returned from an amazing 14 nights at The Grand at Moon Palace. Apologies for the super long review, this is all the info we would have appreciated prior to arrival. The Hotel...
  • BenGrand
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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