back
Now Jade Riviera Cancun provides guests with over 2,600 feet of pure crystal-white sand and refreshing azure waters. Guests can enjoy eight gourmet dining options, six bars & lounges, 24-hour room and concierge service and so much more!
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.
About your Hotel
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Hotel Location

  • Approximately 20 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • 550 rooms
  • 9 building(s) of 4 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 3 pool(s)
  • 9 restaurant(s)
  • 6 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Accessible for people with restricted mobility
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Now Jade Riviera Cancun 5*
  • Unidad 26 Mz. 20 Lote 1-1 Sm.3 Puerto Morelos Benito Juárez, 77580 Quintana Roo Mexico
  • Tel.: 9988728888
  • Fax : 9988728894
  • Email : info.nojrc@nowresorts.com
Inclusions
Ø

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlmited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool & at the beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Bath amenities (VIP)
  • Resort Credit
  • Sip, Savor & See dining experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :

HOTEL ONLY

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlmited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Introduction to scuba diving in pool
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool & at the beach
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Bath amenities (VIP)
  • Resort Credit
  • Sip, Savor & See dining experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
DISTINCTION COLLECTION INCLUSIONS :
  • Direct transfer between the airport and hotel (package only)
  • À la carte dinners (additional guaranteed reservations may apply)
  • Welcome cocktail upon arrival
  • Mini-bar restocked daily
  • Selected international drinks (unlimited)
  • Safety deposit box (free)
  • Cool Towel upon arrival
  • Bathrobes and slippers in room
  • Beach towels in room
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE INCLUSIONS :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
WEDDING PACKAGE INCLUSIONS :
HONEYMOON PACKAGE INCLUSIONS :
Rooms
Ø
  • For your comfort, each room offers :
  • Junior Suite Tropical View Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Connecting room available on request
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean View Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • Bathrobes and slippers in room
  • Junior Suite Ocean Front Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 65 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • Bathrobes and slippers in room
  • Family Suite Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 130 m²
    • Tropical View
    • Up to 7 people :
      • Maximum 4 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • Bathrobes and slippers in room
  • Preferred Club Suite Ocean View Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
  • Preferred Club Suite Ocean Front Aura Club > Ø

    Inclusions
    • 2016-2017
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 71 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • FAMILY COLLECTION inclusions
    • DISTINCTION COLLECTION inclusions
    • AURA CLUB inclusions
    • PREFERRED CLUB inclusions
    • Bathrobes and slippers in room
    • Secrets box for private room service
Sports / Activities
Ø

Sports

  • Golf course nearby ($)
  • Kayaking
  • Snorkeling
  • Sport fishing ($)
  • Volleyball
  • Windsurfing
  • Tennis
    • Night Tennis
    • Tennis Pro ($)

Activities

  • Aerobics
  • Aquafitness
  • Board games
  • Cine-Beach
  • Euro-Bungee
  • Fitness center
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business

Complimentary WiFi with unlimited connectivity
Distinction Collection
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Pampered Perks

In an all-inclusive paradise, all packages are not created equal. The proof: our Distinction Collection offers exclusive benefits that will make your sun holidays even brighter! So why deprive yourself of all these pampered perks?

Benefits exclusive to Transat * 
DIRECT ROUNDTRIP TRANSFERS between airport and hotel ** 
ADDITIONAL GUARANTEED reservations at à la carte restaurants
FREE WIFI in the lobby *** 
MINI-BAR stocked daily
UNLIMITED international drinks
FREE in-room safe

YOU’LL ALSO ENJOY…
Welcome cocktail and cold towel upon arrival
Beach towels, bathrobes and slippers in the room
Bottle of wine or local specialty in the room upon arrival
Concierge service
Turn-down service Golf or spa discounts

* Some inclusions may vary by resort. See hotel inclusions for details.
** Not available at the Meliá Cayo Guillermo.
*** One hour or more per day (may vary by resort).
 

May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Carnival
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Spice
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Capers
      Image bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Cin Cin
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Mediterranean
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mercure
      Image bar
      • Breakfast : À la Carte Breakfast
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Semi-formal
      Breakfast for Preferred Club clients only
    • Tamarindo
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
    • Castaways
      Image bar
      • Lunch : Snack Bar
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Coco Cafe
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
      • Evening dress code: Casual
    • Barefoot Grill
      Image bar
      • Lunch : Snack Bar
  • Bar(s)

    • Splash
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • The Mix
      Image bar
      • Location : Beach
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Moments
      Image bar
      • Location : Lobby
      • Opening time : 10:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • Scores Sports Bar
      Image bar
      • Sports Bar
      • Opening time : 17:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
    • The Reef
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • The Lounge
      Image bar
      • Lounge
      • Opening time : 07:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
Kids
Ø
  • Kids' Club (ages 3 to 12)
  • 1 kids pool(s)
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Explorer's Club For Kids
Activities for teens(ages 13-17)
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • 1 FREE round/person/day (premium tee time also available ($))
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
Ø

Free wedding Package

  • Free wedding package
    Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Rainforest Alliance

The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
Ø
  • 2 children under 13 stay and eat free (2016-2017)

  • Resort Credit (2016-2017)

Ratings
0000) 6674 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Sleek sexy relaxing resort 00000 July 25, 2016

  • We spent a quick 5 day get away here on the adult only side of the resort. Worth. Every. Penny. Our balcony was on the first floor which I was initially annoyed about but ended up being a perfect...
  • aemt006

Beautiful place 0000¼ July 25, 2016

  • We came here in late June for a family vacation. The resort was beautiful! The staff was super friendly! We enjoyed almost everything here. We hung out at the pool/beach all day. Then we went to...
  • kiya2004

Fabulous 00000 July 25, 2016

  • We visited here in July for 12 nights. We are a family of six; kids aged 9,6& twin 3 year olds as such we were a bit apprehensive about the rooms as it's rare to get one to accommodate us all. The...
  • 10jennifery
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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