back
Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® to families with teens and tweens, couples and friends.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Good to Know

  • For the preservation of the marine park, people who are using the water sports will be charged a fee of 22 pesos (about $ 3 USD) per day of use. Price is subject to change.

About your Hotel
Ø

Hotel Location

  • Approximately 20 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • 496 rooms
  • 14 building(s) of 3 storey(s)

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 8 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Now Sapphire Riviera Cancun 5*
  • Super Manzana 11 Manzana, 9 Lote 10, Puerto Morelos Benito Juarez, Quintana Roo, Mexico, 77580
  • Tel.: 9988728383
  • Fax : 9988728384
  • Email : info.nosrc@nowresorts.com
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club (Explorer's Club for kids ages 3-12)
  • Kids' Club (Core Zone Teen's Club for ages 13-17)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for teens
Preferred Club inclusions *:
  • Private check in & check-out with personnalized concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Concierge service from 7 am to 9 pm
  • Bath amenities (upgraded)
  • Mini-bar (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Continental breakfast served in the Preferred Club Lounge
  • Hors d'oeuvres exquisite desserts and fine liquors served in the afternoon in the Preferred Club lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Junior Suite Tropical View Double", "Preferred Club Junior Suite Ocean Front Double", "Preferred Club Junior Suite Beach Front Double", "Preferred Club Junior Suite Tropical View King", "Preferred Club Junior Suite Ocean Front King", "Preferred Club Junior Suite Beach Front King", "Preferred Club Governor Suite Ocean View" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club (Explorer's Club for kids ages 3-12)
  • Kids' Club (Core Zone Teen's Club for ages 13-17)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for teens
Preferred Club inclusions *:
  • Private check in & check-out with personnalized concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Concierge service from 7 am to 9 pm
  • Bath amenities (upgraded)
  • Mini-bar (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Continental breakfast served in the Preferred Club Lounge
  • Hors d'oeuvres exquisite desserts and fine liquors served in the afternoon in the Preferred Club lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Junior Suite Tropical View Double", "Preferred Club Junior Suite Ocean Front Double", "Preferred Club Junior Suite Beach Front Double", "Preferred Club Junior Suite Tropical View King", "Preferred Club Junior Suite Ocean Front King", "Preferred Club Junior Suite Beach Front King", "Preferred Club Governor Suite Ocean View" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club (Explorer's Club for kids ages 3-12)
  • Kids' Club (Core Zone Teen's Club for ages 13-17)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for teens & For the Little Ones
Preferred Club inclusions *:
  • Private check in & check-out with personnalized concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Concierge service from 7 am to 9 pm
  • Bath amenities (upgraded)
  • Mini-bar (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Continental breakfast served in the Preferred Club Lounge
  • Hors d'oeuvres exquisite desserts and fine liquors served in the afternoon in the Preferred Club lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Junior Suite Tropical View Double", "Preferred Club Junior Suite Ocean Front Double", "Preferred Club Junior Suite Beach Front Double", "Preferred Club Junior Suite Tropical View King", "Preferred Club Junior Suite Ocean Front King", "Preferred Club Junior Suite Beach Front King", "Preferred Club Governor Suite Ocean View" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
Family Collection inclusions :
  • Dedicated family check-in at airport counter (package only)
  • Pre-booking for families (package only)
  • Free seat selection for kids
  • Priority baggage handling (package only)
  • Kids' Club (Explorer's Club for kids ages 3-12)
  • Kids' Club (Core Zone Teen's Club for ages 13-17)
  • Babysitting service ($) (subject to availability)
  • Part of: Cool for teens & For the Little Ones
Preferred Club inclusions *:
  • Private check in & check-out with personnalized concierge service
  • VIP Preferred status amenities
  • Private Preferred Club Lounge
  • Concierge service from 7 am to 9 pm
  • Bath amenities (upgraded)
  • Mini-bar (upgraded)
  • Complimentary computer access in Preferred Club Lounge
  • Continental breakfast served in the Preferred Club Lounge
  • Hors d'oeuvres exquisite desserts and fine liquors served in the afternoon in the Preferred Club lounge
  • Complimentary newspaper in room everyday (English and Spanish)
  • Pillow menu
* Included with "Preferred Club Junior Suite Tropical View Double", "Preferred Club Junior Suite Ocean Front Double", "Preferred Club Junior Suite Beach Front Double", "Preferred Club Junior Suite Tropical View King", "Preferred Club Junior Suite Ocean Front King", "Preferred Club Junior Suite Beach Front King", "Preferred Club Governor Suite Ocean View" and "Preferred Club Deal of the Day" only
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Rooms
Ø
  • For your comfort, each room offers :
  • Deluxe Junior Suite Tropical View Double > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Tropical View Double > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Ocean Front Double > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Beach Front Double > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Beachfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Deluxe Junior Suite Tropical View King > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Tropical View King > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Ocean Front King > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Beach Front King > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Beachfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Governor Suite Ocean View > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 92 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 2 adults
      • Maximum 1 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa in the living area
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • WiFi
  • Deal of the Day > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
  • Preferred Club Deal of the Day > Ø

    Inclusions
    • Season 2016-2017
    • Season 2017-2018
    • Preferred Club inclusions (Season 2016-2017)
    • Preferred Club inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
Sports / Activities
Ø

Sports

  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Snorkeling ($)
  • Soccer
  • Volleyball
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)
  • Waterpolo
  • Windsurfing

Activities

  • Aquafitness
  • Cine-Beach
  • Euro-Bungee
  • Fitness center
  • Ping-pong
  • Scuba Diving ($)
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room
Complimentary WiFi with Unlimited Connectivity
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Market Café
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Paramour
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Semi-formal
    • Fresco
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
    • Lemongrass
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Cibu
      Image bar
      • Dinner : À la Carte Mediterranean
      • Air conditioning
      • Evening dress code: Semi-formal
    • Bluewater Grill
      Image bar
      • Lunch : À la Carte Seafood
      • Dinner : À la Carte Seafood
      • Evening dress code: Semi-formal
    • Coco Café
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
    • Barefoot Grill
      Image bar
      • Lunch : Grill
  • Bar(s)

    • Moments
      Image bar
      • Location : Lobby
      • Opening time : 12:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Splash
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Eclipse Night Club
      Image bar
      • Lounge
      • Opening time : 22:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Reef
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      For clients of Preferred Club only.
    • The Sandbar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      For the clients of Preferred Club only.
Kids
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  • Kids' Club (ages 3 to 12)
  • Teen Club (ages 13 to 17)
  • 1 kids pool(s)
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Explorer's Club for Kids
Core Zone Teens Club
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Golf package included
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Scuba Diving
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Services ($)

  • Scuba diving centre on site
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free wedding Package

Free honeymoon package

Wedding package ($)

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Honeymoon package ($)

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Rainforest Alliance

The Rainforest Alliance is an international non-profit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Applicable for travel between August 19, 2017 and October 31, 2017
  • Resort Credit (2016-2017)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ category.
      • Applicable for travel between November 1, 2016 and October 31, 2017
  • 2 children under 13 stay and eat free (2017-2018)

      • Applicable for travel:
        • Between November 1, 2017 and December 22, 2017
        • Between January 2, 2018 and February 2, 2018
        • Between April 2, 2018 and June 14, 2018
        • Between August 18, 2018 and October 31, 2018
  • Resort Credit (2017-2018)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ category.
      • Applicable for travel between November 1, 2017 and October 31, 2018
Ratings
0000) 6999 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Wonderful family vacation to Mexico 00000 July 19, 2017

  • My family and I just returned from staying at the Now sapphire resort in Mexico. This was the first time we had traveled to Mexico with our one-year-old daughter and we were not sure what to expect...
  • sustys

A great hotel with wonderful people and if it isn't quite right, just ask. 0000¼ July 19, 2017

  • Just arrived home today from two weeks at the Now Sapphire and wanted to drop this note whilst fresh. We paid a little bit more to have the preferred guest options which in the main meant access to a...
  • jamierungay

Beautiful Resort Superb Staff 00000 July 19, 2017

  • This was my first time in Mexico. I would go back to this resort anyday!!!! The grounds are beautiful, The food is excellent and the staff is very friendly & helpful. Everyone from the waiters...
  • 741marilynp
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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