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Now Sapphire Riviera Cancun, a AAA Four Diamond award-winning resort, offers Unlimited-Luxury® to families with teens and tweens, couples and friends.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Good to Know

  • For the preservation of the marine park, people who are using the water sports will be charged a fee of 22 pesos (about $ 3 USD) per day of use. Price is subject to change.

About your Hotel
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Hotel Location

  • Approximately 20 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Area: Puerto Morelos

Hotel Description

  • 496 rooms
  • 14 building(s) of 3 storey(s)
  • Elevator

Services

  • Parking available at the hotel
  • 4 pool(s)
  • 8 restaurant(s)
  • 5 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Evening entertainment
  • Live music
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Now Sapphire Riviera Cancun 5*
  • Super Manzana 11 Manzana, 9 Lote 10 Puerto Morelos Benito Juarez, 77580 Quintana Roo, Mexico
  • Tel.: 9988728383
  • Fax : 9988728384
  • Email : info.nosrc@nowresorts.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
WEDDING PACKAGE inclusions :
Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
HONEYMOON PACKAGE inclusions :
To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 31
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports
  • Room service 24-hour
  • Snacks
  • Waiter service at the pool/beach
  • Bath amenities VIP
  • Buffet or A la Carte Restaurant for breakfast, lunch and dinner (no reservations required)
  • Sip, Savor & See dine-around experience at nearby Dreams and Now Resorts & Spas (transportation not included, reservations required, restrictions may apply)
  • Service of a representative at destination
  • Golf package
  • Golf package
  • Wedding package
  • Honeymoon package
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
GOLF PACKAGE inclusions :
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
WEDDING PACKAGE inclusions :
Certain restrictions and administration fees may apply. A minimum number of passengers may be required.
HONEYMOON PACKAGE inclusions :
To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Rooms
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  • For your comfort, each room offers :
  • Deluxe Junior Suite Tropical View > Ø

    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Family Collection inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Tropical View > Ø

    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Tropical View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Ocean Front > Ø

    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
  • Preferred Club Junior Suite Beach Front > Ø

    • Golf package inclusions
    • Golf package inclusions
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Beachfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Family Collection inclusions
    • Preferred Club inclusions
    • Bathrobes and slippers in room
Sports / Activities
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Sports

  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Snorkeling ($)
  • Soccer
  • Volleyball
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro ($)
  • Waterpolo
  • Windsurfing

Activities

  • Aquafitness
  • Cine-Beach
  • Euro-Bungee
  • Fitness center
  • Ping-pong
  • Scuba Diving ($)
  • Yoga
Internet
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WiFi available in :

  • Lobby
  • Pool
  • Room
Complimentary WiFi with Unlimited Connectivity
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Market Café
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Paramour
      Image bar
      • Minimum age : 16 years old
      • Dinner : À la Carte French
      • Air conditioning
      • Evening dress code: Semi-formal
    • Fresco
      Image bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
    • Lemongrass
      Image bar
      • Dinner : À la Carte Asian
      • Air conditioning
      • Evening dress code: Semi-formal
    • Cibu
      Image bar
      • Dinner : À la Carte Mediterranean
      • Air conditioning
      • Evening dress code: Semi-formal
    • Bluewater Grill
      Image bar
      • Lunch : À la Carte Seafood
      • Dinner : À la Carte Seafood
      • Evening dress code: Semi-formal
    • Coco Café
      Image bar
      • Breakfast : Coffee shop & desserts
      • Lunch : Coffee shop & desserts
      • Dinner : Coffee shop & desserts
      • Air conditioning
    • Barefoot Grill
      Image bar
      • Lunch : Grill
  • Bar(s)

    • Moments
      Image bar
      • Location : Lobby
      • Opening time : 12:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Splash
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
    • Eclipse Night Club
      Image bar
      • Lounge
      • Opening time : 22:00
      • Closing time : 01:00
      • Local drinks
      • International drinks
      • Premium drinks
    • The Reef
      Image bar
      • Location : Swim-up
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      For clients of Preferred Club only.
    • The Sandbar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 17:00
      • Local drinks
      • International drinks
      • Premium drinks
      For the clients of Preferred Club only.
Kids
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  • Kids' Club (ages 3 to 12)
  • Teen Club (ages 13 to 17)
  • 1 kids pool(s)
  • Babysitting ($)
  • High chair available at the restaurant(s)

Notes

Explorer's Club for Kids
Core Zone Teens Club
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Golf package included
  • Transportation to and from golf course not included
  • Golf cart (mandatory, $)
  • 1 FREE round/person/day (premium tee time also available ($))
Golf package included
  • Transportation to and from golf course not included
  • Golf cart mandatory ($)
  • Fee(s) (premium tee time also available ($))
  • 1 FREE round/person/day at the Grand Coral Riviera Maya
  • Package available from June 3, 2015 and onwards
Scuba Diving
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Services ($)

  • Scuba diving centre on site
  • PADI certification
Spa
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Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
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Free wedding Package

Free honeymoon package

Wedding package ($)

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Honeymoon package ($)

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.
Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Rainforest Alliance

The Rainforest Alliance is an international nonprofit organization that works to conserve biodiversity and ensure sustainable livelihoods. The Rainforest Alliance offers training to tourism businesses -- including hotels and lodges -- that provides them with the tools and techniques they need to run efficiently and sustainably. Businesses that have completed our program earn the right to use the Rainforest Alliance Verified™ mark on promotional materials.
Special offers
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  • 2 children under 13 stay and eat free (2016-2017)

      • Applicable for travel:
        • Between April 17, 2017 and June 14, 2017
        • Between August 19, 2017 and October 31, 2017
  • Resort Credit (2016-2017)

      • Resort Coupons Terms and Conditions: $200 or $400 (for Preferred Club categories) in Resort Coupons per room per stay based on resort and room category booked. These are combinable unless otherwise indicated. Guests will receive $200 in coupons broken down as such: three coupons worth $40 each, two coupons worth $20 each and four coupons worth $10 each. These coupons may be used only as follows: $100 for Spa treatment, $60 for romantic dining, and $40 for wine purchases. Spa treatment coupons are broken down in two coupons worth $40 and one coupon worth $20. Only one coupon can be redeemed per spa treatment. To use coupons for romantic dining, one $40 coupon and one $20 coupon may be combined, resulting in a total discount of $60 off one romantic dining experience. When using coupons towards wine purchases, only coupons worth $10 may be used and cannot be combined, therefore one $10 coupon can be applied toward one bottle of wine. Resort coupons cannot be applied toward the following items: beauty salon services, spa product purchases, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, internet service, marina services, dive shop, medical services, car rentals and travel agency services.
         
        For Guests receiving $400 in Resort Coupons: The resort will be doubling the $200 in coupons outlined above. The breakdown and usage limits will be the same as above. Resort Coupons must be redeemed at the time of reservation or service. Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. They are not applicable for tips, taxes, private functions and/or special events such as Christmas and New Year's Gala dinners. Resort Coupons are not accumulative and cannot be combined with any other promotion or special offer including, but not limited to spa treatment discounts. They are only valid during the original stay and cannot be deducted upon check out. Not combinable with other promotions or special offers unless otherwise indicated in the promotion. This entire offer is based on availability and can be modified or closed out at any time. Not applicable to group bookings. Employees of tour operators and wholesalers do not qualify. Not applicable to reservations in the ‘’Deal of the day’’ category.
      • Applicable for travel between November 1, 2016 and October 31, 2017
Ratings
0000) 6572 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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Amazing trip!! 00000 April 17, 2017

  • This is our last night at the Now Sapphire resort. We have absolutely been impressed by this resort. This is our 9th trip to an all inclusive and our 8th to Mexico. There is so much we loved about...
  • Cassandkyle3

Nice place, nice staff 0000¼ April 17, 2017

  • Location excellent, property was great with one primary pool with swimup bar, ocean and beach very close by - kept clean for guests. You can get drinks around every corner and the food was good at...
  • deanw643

Pretty resort.....let down by service :( 000¼¼ April 17, 2017

  • I stayed 11 nights with my husband & 2 children aged 11 & 8. We were in block 2, which was in a great location.....seconds from the beach & a few minutes from main pool/restaurants. I am gluten...
  • Jo-from-Sydenham
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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