back
The Ocean Maya Royale Hotel in Riviera Maya is a splendid, bungalow-style resort set directly on the beach, approximately 35 km from the Cancun airport.
Hotel details
Minimum age
Ø
  • Full hotel
  • Minimum age required : 18
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: New environmental tax

  • October 3, 2017:

    New environmental tax will become effective charged by the hotel.

    Dates: As of October 1, 2017
    Taxes: 10 Mexican pesos per night per room from October 1 to December 31, 2017
                 20 Mexican pesos per night per room as of January 1, 2018
                 Payment can be done by cash (pesos or us dollar) or credit card

    *Approximative value 10 Mexican pesos = 1 $ CAD subject to change without prior notice.

Good to Know

  • The hotel does not accept student groups.
About your Hotel
Ø

Hotel Location

  • Approximately 45 km from Cancun International Airport
  • Beachfront

Hotel Description

  • Minimum age required - Full hotel
  • 320 rooms
  • 33 bungalow(s) of 2 storey(s)

Services

  • Parking available at the hotel
  • 2 pool(s)
  • 7 restaurant(s)
  • 3 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 3 tennis court(s)
  • -
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Currency exchange ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • Ocean Maya Royale 4.5*
  • Carretera Federal Chetumal km 299 77710 Playa del Carmen, Quintana Roo Mexico
  • Tel.: 9848734700
  • Fax : 9848734701
  • Email : res.mex@oceanhotels.net
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks 24-hour
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Privilege ($) inclusions *:
  • Premium brand drinks
  • Concierge service
  • VIP room amenities
  • Room service 24-hour
  • Separate check-in
  • Early check-in and late check-out (subject to availability)
  • Priority reservations for à la carte restaurants
  • Dinner (special organized dinner once per stay)
  • Lounge with coffee, tea and daily newspapers
  • Exclusive area on the beach with waiter service
  • Beach towels in room upon arrival
  • Distinct identification bracelet
  • Turn-down service
* Included with "Privilege Junior Suite", "Privilege Honeymoon Maya Deluxe Room", "Privilege Romance Suite" and "Privilege Honeymoon Junior Suite" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited, house wine included)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Introduction to scuba diving in pool
  • Live music
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Room service from 11 am to 11 pm
  • Selected international drinks (unlimited)
  • Snacks 24-hour
  • WiFi
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Privilege ($) inclusions *:
  • Premium brand drinks
  • Concierge service
  • VIP room amenities
  • Room service 24-hour
  • Separate check-in
  • Early check-in and late check-out (subject to availability)
  • Priority reservations for à la carte restaurants
  • Dinner (special organized dinner once per stay)
  • Lounge with coffee, tea and daily newspapers
  • Exclusive area on the beach with waiter service
  • Beach towels in room upon arrival
  • Distinct identification bracelet
  • Turn-down service
* Included with "Privilege Junior Suite", "Privilege Honeymoon Maya Deluxe Room", "Privilege Romance Suite" and "Privilege Honeymoon Junior Suite" only
Rooms
Ø
  • For your comfort, each room offers :
  • Maya Deluxe Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 queen-size beds
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Maya Deluxe Room Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Ocean View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 queen-size beds
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
  • Privilege Junior Suite > Ø

    Inclusions
    • Privilege ($) inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Privilege ($) inclusions
    • Bathrobes and slippers in room
    • Mini-bar with Premium drinks
  • Privilege Honeymoon Maya Deluxe Room > Ø

    Inclusions
    • Privilege ($) inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed and 1 sofa
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Privilege ($) inclusions
    • Bathrobes and slippers in room
    • Mini-bar with Premium drinks
  • Privilege Romance Suite > Ø

    Inclusions
    • Privilege ($) inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Closed living room
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Privilege ($) inclusions
    • Bathrobes and slippers in room
    • Mini-bar with Premium drinks
  • Privilege Honeymoon Junior Suite > Ø

    Inclusions
    • Privilege ($) inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 and 220/240 volts
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Privilege ($) inclusions
    • Bathrobes and slippers in room
    • Mini-bar with Premium drinks
Sports / Activities
Ø

Sports

  • Basketball
  • Deep sea fishing ($)
  • Golf course nearby ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Tennis
    • 3 tennis court(s)
  • Volleyball
  • Windsurfing ($)

Activities

  • Aerobics
  • Banana boat ($)
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Glass-bottom boat ($)
  • Horseback riding nearby ($)
  • Introduction to scuba diving in pool
  • Parasailing ($)
  • Petanque
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business ($)

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • La Hacienda
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • El Charro
      Image bar
      • Minimum age : 18 years old
      • Lunch : Snack Bar
      • Dinner : À la Carte Mexican
      • Air conditioning
      • Evening dress code: Semi-formal
    • La Dolce Vita
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
      With a lounge exclusive for Privilege guests
    • Yookoso
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Japanese
      • Air conditioning
      • Evening dress code: Semi-formal
    • Blue Moon
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte International
      • Air conditioning
      • Evening dress code: Semi-formal
    • Mike’s Coffee
      Image bar
      • Minimum age : 18 years old
      • Dinner : Coffee shop & desserts
      • Evening dress code: Casual
    • Privilege Lounge
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Tapas
      • Dinner : À la Carte Tapas
      • Air conditioning
      • Evening dress code: Semi-formal
      This is exclusive to the guests in Privilege
  • Bar(s)

    • Pool Bar
      Image bar
      • Location : Pool
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Swim-up Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:00
      • Closing time : 18:00
      • Local drinks
      • International drinks
    • Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 00:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
    • Fresco Bar
      Image bar
      • Opening time : 11:00
      • Closing time : 17:30
Golf 2
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Moon Spa & Golf Club

Designed by Jack Nicklaus
Carretera Federal a Chetumal-Cancun Km. 340
9988816100
teetimes@palaceresorts.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,165 yards
  • Pre-reserved tee times available
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Mandatory golf cart ($)
  • Pro shop ($)
  • Chipping green

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green

Notes

20% service fee applies.
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
  • Scuba diving centre on site
  • PADI certification
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
Ø

Free wedding Package

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise
    at the time of booking and present their proof of wedding, dated within the last month, upon arrival at
    the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
Ø

Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 

Biosphere

The Biosphere certification system relies on the principles of sustainable development. Its various labels are managed by the Responsible Tourism Institute under the terms of a memorandum of understanding with UNESCO.
Ratings
Transat rating
8888*
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
You may also like