back
The Panama Jack Porto Hotel in Riviera Maya is a beautiful beachfront hotel directly located on the beach in Playa del Carmen.
Hotel details
Important information
Ø
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our 2017-2018 brochure.

    November 1, 2017:

    The hotel Gran Porto resort & Spa is now called "Panama Jack Porto".
About your Hotel
Ø

Hotel Location

  • Approximately 55 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to a trendy area
  • Close to an attraction/town/historical site
  • Area: Playa del Carmen

Hotel Description

  • 287 rooms
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking not available at the hotel
  • 1 pool(s)
  • 8 restaurant(s)
  • 7 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • Water park
  • Currency exchange ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • ATM ($)
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Gift shop ($)
  • Photo shop ($)
  • Convention centre ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Bali Beds

Hotel Contact Information

  • Panama Jack Porto 4*
  • Constituyentes 1 77710 Playa Del Carmen Quintana Roo Mexico
  • Tel.: 9848734000
  • Fax : 9988817399
  • Email : reservations@realresorts.com
Inclusions
Ø
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Accommodation for the chosen period
  • Service of a representative at destination
Rooms
Ø
  • For your comfort, each room offers :
  • Room > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 22 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • share terrace
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • WiFi
  • Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 39 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 50% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • WiFi
  • Ocean View Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 39 m²
    • Partial Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 50% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • WiFi
  • Oceanfront Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 100% Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • Spa discount (15% )
    • WiFi
  • Oceanfront Family Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Oceanfront
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed or 2 double beds or 1 king-size bed and 1 bunkbed with trundle bed
    • Connecting room available on request (connect to Junior Suite)
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • Room service
    • Telephone
    • Golf discounts 100 % Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • Spa discount (15% )
    • WiFi
  • Gran Beachfront Junior Suite Walkout > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 52 m²
    • Beachfront
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 2 children
    • 1 king-size bed or 2 double beds
    • Connecting room available on request (connect to Junior Suite)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Pillow menu
    • Room service
    • Telephone
    • Coffee-maker (Nespresso)
    • Golf discounts 100 % Credit on Golf green fees at Playacar Golf Club (golf cart to be paid at Golf Club)
    • In-room liquor dispenser
    • Spa discount (15% )
    • WiFi
    • Exclusive area on the beach (with beach cabana for your suite)
    • Access to the beach from your private terrace (direct)
    • Bath amenities (Bvgalri)
    Access to the Royal Playa del Carmen with full privileges (16 years and over)
  • Gran Oceanfront 1-Bedroom Master Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 94 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 2 adults
      • Maximum 3 children
    • Bedroom with closed door
    • 1 king-size bed
    • Sofa and armchair in the living area
    • Closed living room
    • Dining area
    • Connecting room available on request (connect to Junior Suite)
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Pillow menu
    • Room service
    • Telephone
    • Coffee-maker (Nespresso)
    • Golf discounts (100 % at Playacar Golf Course, golf cart to pay at the Golf Course)
    • Premium brand drinks
    • Spa discount (15%)
    • WiFi
    • Exclusive area on the beach (beach cabana for your suite only)
    • Access to the beach from your private terrace
    • Bath amenities Bvlgari Luxury
    • Amenities
Sports / Activities
Ø

Sports

  • Deep sea fishing ($)
  • Fishing ($)
  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Volleyball

Activities

  • Aerobics
  • Aquafitness
  • Bicycles
  • Board games
  • Catamaran ($)
  • Dance lessons
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Lazy river with tubes ($)
  • Parasailing ($)
  • Scuba Diving ($)
  • Video games
  • Zipline ($)
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room

Internet for Business ($)

Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • Ventanas
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Zarape
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Evening dress code: Formal
    • Off the Hook
      Image bar
      • Dinner : Sushi Bar
      • Evening dress code: Semi-formal
    • Viaggio
      Image bar
      • Dinner : À la Carte Italian
      • Reservation required
      • Evening dress code: Formal
    • Brazas Grill
      Image bar
      • Lunch : Grill
      • Evening dress code: Casual
    • Deck 74
      Image bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • 24 Hours All inclusive Club
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
    • Pinchos Brezilian
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Air conditioning
      • Evening dress code: Semi-formal
  • Bar(s)

    • Jack's Landing
      Image bar
      • Location : Lobby
      • Local drinks
    • Las Olas Bar
      Image bar
      • Location : Beach
      • Local drinks
    • Maria's Bar
      Image bar
      • Main Bar
      • Local drinks
    • Jack's 24 Bar
      Image bar
      • Sports Bar
      • Local drinks
    • Cielo Rooftop Lounge
      Image bar
      • Lounge
      • Local drinks
    • Panama Coffee Co
      Image bar
      • Coffee Shop
      • Local drinks
    • 24 Hours Bar (self-service bar)
      Image bar
      • 24-Hour Bar
      • Local drinks
Kids
Ø
  • Kids' Club (ages 4 to 12)
  • Teen Club (ages 13 to 17)
  • Playground
  • Water park
  • Babysitting ($)
  • Rooms for family of five or more
Golf 1
Ø
  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Hard Rock Golf Club Riviera Maya

Designed by Robert Von Hagge
Paseo Xaman-Há s/n, Manzana 26, Playa Del Carmen
529848734990
teetimesrivieramaya@hrhrivieramaya.com
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 72
  • 7,144 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Pro shop ($)
  • Chipping green

Notes

20% service fee applies.
Golf package ($)
Scuba Diving
Ø

Services ($)

  • Introduction to scuba diving in pool
Spa
Ø

Services ($)

  • Body Treatments
  • Massage
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
Ø

Wedding package ($)

Honeymoon package ($)

Ratings
0000) 10326 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Great staff and beautiful hotel 00000 January 12, 2018

  • This was our first family trip. There were 11 of us total. The staff was very personable and made us and our children feel comfortable. Shout out to Abraham and Ceaser for taking the extra time to...
  • avria09

Great service 00000 January 12, 2018

  • Our time at gran port resort was amazing. All staff was helpful and always asking to go above and beyond for whatever we asked for. One person in particular, Mr. Miguel who is a bartender at the...
  • r_rios831

Awesome trip! 00000 January 12, 2018

  • The Gran Porto is so much fun. The pool entertainment is exceptional! Carlos, Cesar and Manuel are the best! Pablo is an awesome waiter bringing drinks all day. He may even dance for you. Natalie...
  • 577LauraM
Transat rating
8888²
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
You may also like