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The Paradisus Playa Del Carmen La Esmeralda Hotel in Riviera Maya is just steps from 5th Avenue in Playa del Carmen, and 45 km from the Cancun airport.
Hotel details
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Brochure Erratum(s)

  • Please take note of the following change in our  2017-2018 brochure.

    August 23, 2017:
    Family Collection is not applicable to Family Concierge categories. It is only applicable to the following Premium categories:
    1-Bedroom Suite; 1-Bedroom Suite Swim Up; 1-Bedroom Master Suite; 1-Bedroom Master Suite Swim Up and 2 Bedroom Master Suite
     
About your Hotel
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Hotel Location

  • Approximately 45 km from Cancun International Airport
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Oceanfront
  • Area: Playa del Carmen

Hotel Description

  • 510 rooms
  • 8 building(s) of 4 storey(s)
  • Elevator

Services

  • Rooms for family of 5 or more
  • Parking available at the hotel
  • 3 pool(s)
  • 14 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Internet business center ($)
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • -
  • Water park
  • Nurse on site ($)
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
    • The entire complex
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Babysitting ($)
  • Golf course nearby ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Wine Cellar ($) in Blue Agave and M Bar, Martini & Wine
  • Beauty salon ($)
  • Massage ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
 
For family concierge categories only:
pre-arrival concierge services
for guests wishing to pre-arrange services before arrival, please
contact directly via email:
rrpp.laesmeralda.paradisus.playadelcarmen@melia.com
please include copy of your transat hotel voucher with your request.

Hotel Contact Information

  • Paradisus Playa Del Carmen La Esmeralda 5*
  • 5a Avenida, Esquina calle 122, Col. Luis Donaldo Colosio 77719 Playa del Carmen, Quintana Roo Mexico
  • Tel.: 9848773900
  • Fax : 9848773939
  • Email : rrpp.laesmeralda.paradisus.playadelcarmen@melia.com
Inclusions
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For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Perla (18+)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 5 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Kids' pool
  • Babysitting service ($) (subject to availability)
  • Priority check-in at the hotel
  • Private family lounge with internet access
  • Bathrobes and slippers in room for kids
  • Drinks for kids
  • Pillow menu for kids
  • Kids' mini disco
  • Exclusive family activities and excursions
  • Exclusive kids menu at 1 à la carte restaurant
  • Turn-down service with milk and cookies
* Included with "1-Bedroom Suite", "1-Bedroom Suite Family Concierge", "1-Bedroom Suite Swim-Up", "1-Bedroom Suite Swim-Up Family Concierge", "1-Bedroom Master Suite", "1-Bedroom Master Suite Family Concierge", "1-Bedroom Master Suite Swim-Up", "2-Bedroom Master Suite" and "1-Bedroom Master Suite Swim-Up Family Concierge" only
Family Concierge inclusions *:
  • Private lounge with free Internet
  • Exclusive check-in
  • Exclusive family activities and excursions
  • Bathrobes and slippers in room for kids
  • Bath amenities for kids
  • Drinks in the mini-bar for kids
  • Turn-down service with milk and cookies
  • Complimentary walkie-talkie or cell phone for all-day communication
  • Pillow menu for kids
  • Bathrobes and slippers in room for parents
  • Pillow menu for parents
  • Bath amenities for parents
  • Complimentary Paradisus beach kit for children
  • Concierge service
* Included with "Paradisus Junior Suite Family Concierge", "1-Bedroom Suite Family Concierge", "1-Bedroom Suite Swim-Up Family Concierge", "1-Bedroom Master Suite Family Concierge" and "1-Bedroom Master Suite Swim-Up Family Concierge" only

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, reservation required)
  • Daily activities program
  • Daily sports
  • Domestic drinks (unlimited)
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Non-motorized water sports (select)
  • Premium brand drinks (unlimited)
  • Room service 24-hour
  • Select international brand drinks (unlimited)
  • Snacks
  • Buffet breakfast, lunch and dinner daily
  • 3 accessible pool(s) at the property
  • 10 accessible bar(s) at the property
  • 14 accessible restaurant(s) at the property
  • Access to Paradisus Playa del Carmen La Perla (18+)
  • Service of a representative at destination
  • Wedding package
  • Honeymoon package
Family Collection inclusions *:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club (ages 5 to 12)
  • Free seat selection for kids (some restrictions may apply, as per company policy)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Accommodation for families of five or more
  • Kids' pool
  • Babysitting service ($) (subject to availability)
  • Priority check-in at the hotel
  • Private family lounge with internet access
  • Bathrobes and slippers in room for kids
  • Drinks for kids
  • Pillow menu for kids
  • Kids' mini disco
  • Exclusive family activities and excursions
  • Exclusive kids menu at 1 à la carte restaurant
  • Turn-down service with milk and cookies
* Included with "1-Bedroom Suite", "1-Bedroom Suite Family Concierge", "1-Bedroom Suite Swim-Up", "1-Bedroom Suite Swim-Up Family Concierge", "1-Bedroom Master Suite", "1-Bedroom Master Suite Family Concierge", "1-Bedroom Master Suite Swim-Up", "2-Bedroom Master Suite" and "1-Bedroom Master Suite Swim-Up Family Concierge" only
Family Concierge inclusions *:
  • Private lounge with free Internet
  • Exclusive check-in
  • Exclusive family activities and excursions
  • Bathrobes and slippers in room for kids
  • Bath amenities for kids
  • Drinks in the mini-bar for kids
  • Turn-down service with milk and cookies
  • Complimentary walkie-talkie or cell phone for all-day communication
  • Pillow menu for kids
  • Bathrobes and slippers in room for parents
  • Pillow menu for parents
  • Bath amenities for parents
  • Complimentary Paradisus beach kit for children
  • Concierge service
* Included with "Paradisus Junior Suite Family Concierge", "1-Bedroom Suite Family Concierge", "1-Bedroom Suite Swim-Up Family Concierge", "1-Bedroom Master Suite Family Concierge" and "1-Bedroom Master Suite Swim-Up Family Concierge" only
Rooms
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  • For your comfort, each room offers :
  • Paradisus Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • WiFi
    • Resort Credit
  • Paradisus Junior Suite Swim-Up > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service ($)
    • Telephone
    • WiFi
    • Resort Credit
    Private terrace with Swim-Up
  • Paradisus Junior Suite Family Concierge > Ø

    Inclusions
    • Family Concierge inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 48 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • 1 king-size bed or 2 queen-size beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Connecting room available on request (connect to Luxury Jr Suite Family Concierge)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Video games (on request)
    • Family Concierge inclusions
    • Bathrobes and slippers in room for parents and kids
    • Concierge service
    • Exclusive check-in
    • Mini-bar including kids' drinks
    • Pillow menu for parents and kids
    • Private lounge with free Internet
    • Turn-down service (nightly with milk and cookies)
    • WiFi
    • Welcome gift (Paradisus Kids Beach Kit)
    • Exclusive excursion(s) and family activities
    • Telephone (walkie-talkie or cell phone for all-day communication)
    • Private beach area with Concierge service
    • Bath amenities for parents and kids
    • Resort Credit
    Private terrace with whirlpool PlayStation, Nintendo Wii, Xbox 360 available on request Nespresso Machine
  • 1-Bedroom Suite > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Connecting room available on request (connect to One Bedroom Master Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool
  • 1-Bedroom Suite Family Concierge > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Family Concierge inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Connecting room available on request (connect to One Bedroom Master Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Room service
    • Telephone
    • Family Collection inclusions
    • Family Concierge inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool
  • 1-Bedroom Suite Swim-Up > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Pool View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request (connect to One Bedroom Master Suite Swim-Up)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool and Swim-Up
  • 1-Bedroom Suite Swim-Up Family Concierge > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Family Concierge inclusions (Season 2017-2018)
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Pool View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • Non-smoking room
    • Bedroom with closed door
    • 2 double beds
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request (connect to One Bedroom Master Suite Swim-Up)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Room service
    • Telephone
    • Family Collection inclusions
    • Family Concierge inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool and Swim-Up
  • 1-Bedroom Master Suite > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • 1 sofa bed in the living area
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request (connect to One Bedroom Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool
  • 1-Bedroom Master Suite Family Concierge > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 83 m²
    • Run of the house View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Desk/Working area
    • Connecting room available on request (connect to One Bedroom Suite)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • Family Collection inclusions
    • Family Concierge inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool
  • 1-Bedroom Master Suite Swim-Up > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 83 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Connecting room available on request (connect to One Bedroom Suite Swim-Up)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool and Swim-Up
  • 2-Bedroom Master Suite > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 143 m²
    • Run of the house View
    • Up to 8 people :
      • Maximum 8 adults
      • Maximum 4 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 2 double beds (2nd room)
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Microwave
    • Mini-fridge
    • Room service ($)
    • Telephone
    • Family Collection inclusions
    • WiFi
    • Resort Credit
    4 Flat Screen TVs 2 private terraces with whirlpool
  • 1-Bedroom Master Suite Swim-Up Family Concierge > Ø

    Inclusions
    • Family Collection inclusions (Season 2017-2018)
    • Family Concierge inclusions (Season 2017-2018)
    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen cable TV
    • 110/120 volts
    • Size of the room : 83 m²
    • Pool View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Extra bed (on request)
    • Crib (on request)
    • Living area
    • Dining area
    • Connecting room available on request (connect to One Bedroom Suite Swim-Up)
    • Terrace
    • Full bathroom
      • Shower : Rain
      • Bath type : Whirlpool
    • Whirlpool on balcony
    • Individual air-conditioning
    • CD/DVD player
    • Radio/alarm clock
    • Coffee/tea-maker
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Kitchenette
    • Room service
    • Telephone
    • Family Collection inclusions
    • Family Concierge inclusions
    • WiFi
    • Resort Credit
    2 Flat Screen TVs Private terrace with whirlpool and Swim-Up
Sports / Activities
Ø

Sports

  • Golf course nearby ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Squash
  • Tennis
    • Night Tennis
    • Tennis Pro
  • Volleyball

Activities

  • Aerobics
  • Aquafitness
  • Board games
  • Dance lessons
  • Fitness center
  • Games room
  • Jacuzzi
  • Pilates
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
  • Spinning
  • Stretching sessions
  • Yoga
Internet
Ø

WiFi available in :

  • Lobby
  • Pool
  • Room
  • The entire complex

Internet for Business ($)

Wall plug

Common areas
Family Collection
Ø
Kid-Friendly Fun

You’re going on a family vacation! Great! Where do you go? Where do you stay? Does the hotel have a water park? Will your teen get bored? So many questions! That’s why we’ve compiled our Family Collection, catered to the wants and needs of all types of families. So you can spend more time teasing your teen about singing Justin Bieber at karaoke or bonding over that time Grandma fell out of the canoe.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 12
For the Little Ones and Tweens
With fun-filled kids’ clubs and activities galore, your children might never want to leave!

TEENS AGED 13 TO 16
Cool for Teens
Surf simulators, arcade games, DJ classes – your teens won’t even have time to miss Snapchat!

SWIM FANS
Water Parks
Spend hours of aqua fun at these hotels with awesome water parks and surf simulators.

JUST YOU AND THE KIDS
Single Parents
Moms or dads travelling alone with kids under 13 can benefit from reduced rates and even free stays for their little ones.

FAMILIES OF 5 OR MORE
Big Fun for Big Families
Big families are the stars at these hotels with spacious rooms and/or luxurious suites.

To find out if this hotel meets the needs of your family, and see which specific inclusions apply to this hotel, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
May be available with some room categories, according to the property
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • Bana
      Image bar
      • Dinner : À la Carte Asian
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Fuego
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Latin American
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
    • Gabi Club
      Image bar
      • Lunch : À la Carte Tapas
      • Dinner : À la Carte Tapas
      • Evening dress code: Semi-formal
    • Hadar
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
    • La Palapa
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte International
      • Lunch : À la Carte International
      • Dinner : À la Carte International
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • Smoking area
    • Mole
      Image bar
      • Dinner : À la Carte Mexican
      • Reservation required
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Naos
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Olio (exclusive for Family Concierge)
      Image bar
      • Lunch : Snack Bar
      • Dinner : À la Carte Italian
      • Air conditioning
      • Evening dress code: Casual
      • High chairs available
    • Passion
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la carte restaurant ($)
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      There is a $90  usd per person approximate surcharge for guests dining at Passion Restaurant
      Prices may vary depending on the daily exchange rate.
      This surcharge applies for the 7 Courses menu tasting and does not include wine pairing
    • Sunrise Grill & Bar
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
    • Sunset Grill & Bar
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
    • The Grill
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Grill
      • Dinner : À la Carte Grill
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • Smoking area
    • The Market
      Image bar
      • Lunch : À la Carte Brazilian
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Evening dress code: Casual
      • High chairs available
      • Smoking area
    • Vento
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Air conditioning
      • Evening dress code: Formal
      • High chairs available
  • Bar(s)

    • Red Lounge
      Image bar
      • Location : Lobby
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
      • Premium drinks
    • North Avenue Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • Blue Agave
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Gabi Club Bar
      Image bar
      • Location : Beach
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • South Avenue Bar
      Image bar
      • Opening time : 09:00
      • Closing time : 02:00
      • Local drinks
      • International drinks
    • La Palapa
      Image bar
      • Opening time : 09:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Toji
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • M Bar, Martini & Wine
      Image bar
      • Opening time : 18:00
      • Closing time : 23:00
      • Local drinks
      • International drinks
    • Sunset Grill & Bar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
    • Sunrise Grill & Bar
      Image bar
      • Snack
      • Opening time : 09:00
      • Closing time : 19:00
      • Local drinks
      • International drinks
Kids
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  • Baby Club (ages 1 to 4)
  • Kids' Club (ages 5 to 12)
  • Teen Club (ages 13 to 17)
  • 1 kids pool(s)
  • Playground
  • Water park
  • Babysitting ($)
  • Rooms for family of five or more
  • High chair available at the restaurant(s)

Notes

Access to the YHI Spa for kids ($)
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.,

Grand Coral Riviera Maya Golf Course

Designed by Nick Price
Carretera Federal 307, Km. 294 77710 - Playa del Carmen Riviera
529841096020
  • Golf Course near the property
  • 18 holes
  • Driving range ($)
  • Lockers ($)
  • Par 71
  • 7043 yards
  • Formal dress code
  • Putting green
  • Teaching pro ($)
  • Club house ($)
  • Chipping green
Scuba Diving
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Services ($)

  • Scuba diving centre off-site
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
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Free wedding Package

  • Certain restrictions and administration fees may apply. A minimum number of passengers may be required.

Free honeymoon package

  • To be eligible for the honeymoon package, newlyweds must advise at the time of booking and present their proof of wedding, dated within the last month, upon arrival at the hotel.

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Earth Check

EarthCheck, managed and owned by EC3 Global, is an international environmental benchmarking and certification program designed specifically for the travel and tourism industry. The EarthCheck program is built on Agenda 21 principles and is now delivered in over 70 countries across the globe.
Special offers
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  • 1 child under 13 stays and eats free (2017-2018)

      • Sharing the same room with 2 adults, applicable to Family concierge categories.
      • Applicable for travel between November 1, 2017 and April 30, 2018
  • 2 children under 13 stay and eat free (2017-2018)

      • Sharing the same room with 2 adults, applicable to Family Concierge categories.
      • Applicable for travel between May 1, 2018 and October 31, 2018
  • Resort Credit (2017-2018)

      • Receive $1,500 in resort credit per room for 7-night stay or more ($550 for 4-night stay or more). Booking window from Nov. 1, 2016 onwards for travel between May 1, 2017 to Dec. 22, 2017. Valid for a Room upgrade, services at Spa, Premium Wine List, Food and Beverages (some restrictions may apply).
      • Applicable for travel between May 1, 2017 and December 23, 2017
Ratings
0000) 7550 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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All Inclusive stay - A let down! 000¼¼ November 8, 2017

  • We stayed in this resort for 4 nights and 5 days (Nov 2017). It was very average, nothing out of ordinary. Their classes are fun, we took salsa lessons from Esteban. He was very patient, a...
  • urdreammerchant

Best ressort in playa del carmen 00000 November 8, 2017

  • In a few words this is the best resort in playa del carmen. This is my second time in this resort and my family enjoyed Paradisus la Esmeralda family section of the resort. The quality of the food is...
  • JuanL487

Family Vacation 00000 November 8, 2017

  • We booked a last minute family vacation 2 days prior to leaving. The hotel was beautiful, clean and very well maintained. They had plenty of dining and entertainment options. Our young kids enjoyed...
  • pjarbo
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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