The Sandos Caracol Eco Resort in Riviera Maya is an all-inclusive Hotel in Playa del Carmen. Located on a beautiful unspoiled white sand beach, the resort is only 45 minutes from the Cancun airport and just 15 minutes from downtown Playa del Carmen.
Hotel details
Minimum age
  • Some section only
Important information
  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
  • Note that the flight may land at an airport other than the one associated to your destination. Be sure to review this information at the time of booking.

Important information: Renovations

  • September 16th , 2016:

    Renovations in the hotel are expected or in process.

    Dates: September 19th to November 19th, 2016
    Where: La Tortuga  pool and bar 
    From: 9:00 am to 6:00 pm
    Substitution: Other pools and bars located within the resort will be functional

    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Mandatory Information: Renovations

  • August 10, 2016:

    Renovations in the hotel are expected or in process.

    Dates: August 29, 2016 to December 23, 2016
    Where: The Family section; building 12 through 19 are currently being renovated.
    From: 9 am to 6 pm
    Substitution : Clients will continue to enjoy all facilities and services the hotel offers.
     
    The hotelier is deploying all possible efforts to minimize the noise and impact of renovations. We apologize in advance for any inconvenience this situation may cause you during your stay.

Important Information: New water slides

  • February 10, 2016:

    Service offered: The new water slides for adults are now open.

Mandatory Information : Name change

  • October 29th, 2015: 
     
    Please take note that Sandos Caracol Eco Experience Resort modify his name to Sandos Caracol Eco Resort.
About your Hotel

Hotel Location

  • Approximately 54 km from Cancun International Airport
  • Beachfront
  • Close to a park/nature reserve
  • Close to an attraction/town/historical site
  • Oceanfront
  • Area: Playa del Carmen
  • Quintana Roo

Hotel Description

  • Minimum age required - Some section only
  • 956 rooms

Services

  • Rooms for family of 5 or more
  • 3 pool(s) ((including 1 waterpark for kids))
  • 8 restaurant(s)
  • 10 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Playground
  • Evening entertainment
  • Live music
  • Spa ($)
  • Laundry services ($)
  • 2 tennis court(s)
  • Water park
  • Nurse on site
  • WiFi available in :
    • Lobby
  • ATM
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Babysitting ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)

Beach

  • Beach Club on site
  • Lounge chairs
  • Bali Beds

Hotel Contact Information

    Sandos Caracol Eco Resort 4*

  • Carretera Chetumal Puerto Juarez km 295. Solidaridad, Playa Del Carmen, Quintana Roo Mexico 77710
  • Tel.: 9848734444
  • Fax : 9848731169
Inclusions

For travel between November 1, 2015 and October 31, 2016

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners Unlimited (reservations required )
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (18 and over)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water,soft drinks and beer)
  • Selected international drinks (house wine included)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
noliKIDS INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (package only and some restrictions may apply, as per compagny policy)restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Pool(s) (children's)
  • Babysitting service ($) (subject to availability)
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Select Club Superior Room", "Select Club Deluxe Room" and "Select Club Penthouse" only

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners Unlimited (reservations required )
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (18 and over)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restored daily (water,soft drinks and beer)
  • Selected international drinks (house wine included)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
noliKIDS INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids (package only and some restrictions may apply, as per compagny policy)restrictions apply
  • Dedicated family check-in at airport counter (package only) (available at main Canadian airports)
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only)
  • Pool(s) (children's)
  • Babysitting service ($) (subject to availability)
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Select Club Superior Room", "Select Club Deluxe Room" and "Select Club Penthouse" only

For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners Unlimited (reservations required )
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (18 years and over)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Selected international drinks (house wine included)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section with pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Select Club Superior Room", "Select Club Deluxe Room" and "Select Club Penthouse" only

Hotel only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

GENERAL INCLUSIONS :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners Unlimited (reservations required )
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (18 years and over)
  • Domestic drinks
  • Evening entertainment
  • Mini-bar restocked daily (water, soft drinks and beer)
  • Selected international drinks (house wine included)
  • Buffet breakfast, lunch and dinner
  • Service of a representative at destination
FAMILY COLLECTION INCLUSIONS :
  • Part of:
  • Children's entertainment
  • Equipment for kids
  • Kids' Club
  • Free seat selection for kids exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Dedicated family check-in at airport counter (package only) available at main Canadian airports
  • Priority check-in and boarding (package only)
  • Priority baggage handling (package only) exclusive to Air Transat Kids Club members (some restrictions may apply)
  • Accommodation for families of five or more
SELECT CLUB INCLUSIONS *:
  • Bottle of sparkling wine in room upon arrival
  • Priority check-in at the hotel
  • Concierge service
  • Exclusive section with pool and jacuzzi
  • VIP bracelets
  • Exclusive à la carte restaurant for breakfast and lunch
  • Fruit basket in room upon arrival
* Included with "Select Club Superior Room", "Select Club Deluxe Room" and "Select Club Penthouse" only
Rooms
  • For your comfort, each room offers :
  • Room

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed or 2 queen-size beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • Telephone
    • Laptop-size safe
  • Deluxe Room

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size and 1 sofa bed
    • Living area
    • Balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • Telephone
    • Laptop-size safe
  • Junior Suite

    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Living area
    • Terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • Telephone
    • Laptop-size safe
  • Royal Elite Superior Room

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Distinct identifcation bracelet
    • Luxurious accommodation
    • WiFi
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Royal Elite 1 Bedroom Suite

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Crib ($, on request)
    • Living area
    • Connecting room available on request (connect to with superior room (On request))
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • 2 Bathrooms with shower only
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • ELITE CLUB inclusions
    • Distinct identifcation bracelet
    • Luxurious accommodation
    • Premium brand drinks
    • WiFi
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Royal Elite Penthouse

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Ocean View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Living area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • Distinct identifcation bracelet
    • Luxurious accommodation
    • WiFi
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Select Club Superior Room

    Inclusions
    • SELECT CLUB INCLUSIONS ( 2015-2016)
    • SELECT CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size bed or 2 double beds
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • SELECT CLUB inclusions
    • Concierge service
    • Distinct identifcation bracelet
    • Exclusive check-in reception
    • Fruit basket in room upon arrival
    • Luxurious accommodation
    • Mini-bar (restocked daily; snacks included)
    • Room service (24-hour)
    • Bottle of sparkling wine in room upon arrival
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Select Club Deluxe Room

    Inclusions
    • SELECT CLUB INCLUSIONS ( 2015-2016)
    • SELECT CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • 1 king-size and 1 sofa bed
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • SELECT CLUB inclusions
    • Concierge service
    • Distinct identifcation bracelet
    • Exclusive check-in reception
    • Fruit basket in room upon arrival
    • Luxurious accommodation
    • Mini-bar restocked daily (snacks included)
    • Room service (24-hour)
    • Bottle of sparkling wine in room upon arrival
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Select Club Penthouse

    Inclusions
    • SELECT CLUB INCLUSIONS ( 2015-2016)
    • SELECT CLUB INCLUSIONS ( 2016-2017)
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Bedroom with closed door
    • 1 king-size bed
    • 1 sofa bed in the living area
    • Living area
    • Balcony
    • Bathroom with shower only
      • Shower : Regular
    • Whirlpool on balcony
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Room service
    • Telephone
    • SELECT CLUB inclusions
    • Concierge service
    • Distinct identifcation bracelet
    • Exclusive check-in reception
    • Fruit basket in room upon arrival
    • Luxurious accommodation
    • Mini-bar restocked daily (snacks included)
    • Room service (24-hour)
    • Bottle of sparkling wine in room upon arrival
    • Bathrobes
    • Laptop-size safe
    • VIP Bracelet
  • Junior Suite Eco Signature Collection

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 5 people :
      • Maximum 3 adults
      • Maximum 3 children
    • 1 king-size bed and 1 bunkbed with trundle bed
    • Some rooms with balcony or terrace
    • Full bathroom
      • Bath type : Whirlpool
    • 2 showers 
      2 WC
      Kids' plunge pool on the balcony 
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Laptop-size safe
  • Deluxe Room Eco Signature Collection

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size and 1 sofa bed
    • Some rooms with balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Laptop-size safe
  • Superior Room Eco Signature Collection

    • WiFi
    • Mini-bar
    • In-room safe
    • Cable TV
    • 110/120 volts
    • Pool or Garden View
    • Up to 4 people :
      • Maximum 3 adults
      • Maximum 2 children
    • 1 king-size bed and 1 bunkbed with trundle bed
    • Some rooms with balcony or terrace
    • Bathroom with shower only
      • Shower : Regular
    • Individual air-conditioning
    • Hairdryer
    • Iron & ironing board
    • Room service
    • Telephone
    • Laptop-size safe
Sports / Activities

Sports

  • Basketball
  • Boogie board
  • Deep sea fishing ($)
  • Jetski ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Sailing ($)
  • Snorkeling
  • Soccer
  • Volleyball
  • Waterpolo
  • Tennis
    • 2 tennis court(s)
    • Night Tennis
    • Tennis Pro

Activities

  • Aerobics
  • Aquafitness
  • Catamaran ($)
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Nature walk
  • Parasailing ($)
  • Pool tables
New water slides open for adults.
Internet

WiFi available in :

    • Lobby
Family Collection
Fun for Kids and Kids at Heart

When we think of our fondest childhood memories, family holidays immediately spring to mind. We know how precious these moments are, and that is why we have compiled our Family Collection, designed to help you plan the perfect family getaway in the sun.

WHO ARE YOU TRAVELLING WITH?

CHILDREN UP TO AGE 3
FOR THE LITTLE ONES
With babies and kids’ clubs, mini-shows and wading pools, these hotels have thought of your little ones so you can maximize your fun!

CHILDREN AGED 4 TO 11
LITTLE FISH
Like fish in the sea, your kids will make a splash all day long in these hotels boasting water games, aqua parks, pools with slides and fun-filled kids’ clubs.

TEENS AGED 12 TO 16
COOL FOR TEENS
With surf simulators to ride the waves, game rooms to hang out in and discos to dance to their favourite tunes, your teens will never run out of things to do!

SWIM FANS
WAVES OF FUN
These hotels boast water parks and surf simulators, for hours of aqua fun for the whole family!

JUST YOU AND THE KIDS
SINGLE PARENTS
Moms or dads travelling alone with children under 13 can benefit from reduced rates at these hotels or even free stays for kids.

3 OR MORE KIDS
BIG FUN FOR BIG FAMILIES
Families of 5 or more can benefit from adjoining or larger rooms so they can enjoy quality time together, in total comfort.

GRANDPA AND GRANDMA TOO!
MULTI-GENERATIONAL VACATIONS
Luxurious suites of exceptional comfort and a myriad of services at your fingertips to unite all the generations of your tight-knit family.

To find out if this hotel meets the needs of your family, please refer to "Family Collection" Inclusions in the "Inclusions" section.  
Available for season 2016-2017
noliKIDS
HOLIDAYS FOR KIDS... AND THEIR PARENTS
 
We understand how much you look forward to your family vacation. After all, it’s that one time in the year when you can all get together for some sun and fun in the sand. So we’ve put together a selection of family-friendly resorts that are affordable and provide everything you and your kids want for an unforgettable vacation.
Offered only with Nolitours
Available for season 2015-2016
Restaurants / Bars
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)
    • La Laguna
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • La Toscana
      Image bar
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : À la Carte Italian
      • Evening dress code: Semi-formal
    • Las Mascaras
      Image bar
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Salvia
      Image bar
      • Dinner : À la Carte Vegetarian
      • Reservation required
      • Evening dress code: Semi-formal
    • El Templo
      Image bar
      • Dinner : À la Carte Teppanyaki
      • Reservation required
      • Evening dress code: Semi-formal
    • Fogo De Brazil
      Image bar
      • Dinner : À la Carte Brazilian
      • Reservation required
      • Evening dress code: Semi-formal
    • La Riviera
      Image bar
      • Dinner : À la Carte Mediterranean
      • Reservation required
      • Evening dress code: Semi-formal
    • Los Lirios
      Image bar
      • Dinner : À la Carte Meat & Seafood
      • Reservation required
      • Evening dress code: Semi-formal
    • El Nido
      Image bar
      • Breakfast : Snack Bar
      • Lunch : Snack Bar
      • Dinner : Snack Bar
      • Evening dress code: Casual
  • Bar(s)
    • Mapache Chill Out
      Image bar
      • Opening time : 18:00
      • Closing time : 00:00
    • El Manglar
      Image bar
      • Sports Bar
      • Opening time : 12:00
      • Closing time : 00:00
    • Iguana Poolside Bar
      Image bar
      • Location : Pool
      • Opening time : 10:30
      • Closing time : 18:00
    • L'Elefant Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 07:00
      • Closing time : 00:00
    • Los Lirios
      Image bar
      • Disco
      • Opening time : 23:00
      • Closing time : 02:00
    • La Tortuga
      Image bar
      • Location : Pool
      • Opening time : 10:30
      • Closing time : 18:00
    • Theatre Bar
      Image bar
      • Location : Theatre
      • Opening time : 16:00
      • Closing time : 23:00
    • Sirena Poolside Bar
      Image bar
      • Location : Swim-up
      • Opening time : 10:30
      • Closing time : 18:00
    • Beach Bar
      Image bar
      • Location : Beach
      • Opening time : 10:30
      • Closing time : 18:00
      • Local drinks
Kids
  • Baby Club (ages 2 to 3)
  • Kids' Club (ages 4 to 12)
  • 1 kids pool(s)
  • Playground
  • Water park
  • Babysitting ($)
  • Rooms for family of five or more
Spa

Services ($)

  • Body Treatments
  • Massage
Spa package ($)
Special offers
  • 2nd child under 12 stays and eats free (2015-2016)

  • Children 0-2 years stay free (2015-2016)

  • 2nd child under 12 stays and eats free (2016-2017)

  • Children 0-2 years stay free (2016-2017)

Ratings
0000¼ 10746 Review(s)
TripAdvisor rating
0000¼
TripAdvisor rating : Last 3 reviews

Lovely resort 0000¼ July 25, 2016

  • We have been to this resort twice and each time it's been great. There is a nature theme to the resort so it's almost like being in the jungle with winding nature trails and bridges. (Tip: bring a...
  • JAGR32

Not so good the other locations are much nicer! 00¼¼¼ July 25, 2016

  • Was not impressed at all. The food was ok and the rooms are dated. I stayed at Santos played at twice and loved it and payed half the price. The spa tried to rip me off I wound up paying 65. For a...
  • 33aprilh

Perfect size resort 0000¼ July 25, 2016

  • I went with my two teen daughters and it was a perfect place. Accessible nice beach with snorkeling and kayak. And Mayan shows were fantastic. We went to the sister resort in Playa Ian's it was too...
  • jeni285
Transat rating 8888²

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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