back
Captivating archways and high ceilings greet you at this adults-only resort on the picturesque shores of Playa del Carmen. Sunny gardens and terraces beckon you with sparkling deep-blue pools and dazzling views of the ocean on the horizon. Take a culinary journey to exotic locations with the Mexican-French fusion cuisine of Maria Marie or Caribbean seafood at Pelicanos. Rejuvenate body and soul at the holistic spa, or relax in luxurious suites with soaking tubs and balconies with hammocks. Here, you aren’t just special… you’re royalty.
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.
About your Hotel
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Hotel Location

  • Approximately 45 km from Cancun International Airport
  • Beachfront
  • Area: Playa del Carmen

Hotel Description

  • Minimum age required - Full hotel
  • 513 rooms

Services

  • 2 pool(s)
  • 7 restaurant(s)
  • 8 bar(s)
  • 24h drinks
  • 24h snacks
  • Fitness center
  • Internet business center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 1 tennis court(s)
  • -
  • Shuttle service off site ($)
  • WiFi available in :
    • Room
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Scuba diving ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Spa services ($)
  • Car Rental ($)
  • This hotel accepts student groups (18 years old min)

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas

Hotel Contact Information

  • THE Royal Playa del Carmen 5*
  • Av. Constituyentes 1Centro, 77710 Playa del Carmen, Quintana Roo, Mexique
  • Tel.: 529848772900
Inclusions
Ø
For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Service of a representative at destination
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Service of a representative at destination

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • Daily activities program
  • Roundtrip transfers between airport and hotel (package only)
  • Buffet breakfast, lunch and dinner
  • Roundtrip flight in Economy Class (package only)
  • Service of a representative at destination
Rooms
Ø
  • For your comfort, each room offers :
  • Royal Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Junior Suite Garden View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Junior Suite Centre Garden View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service ($)
    • Telephone
    • Bathrobes and slippers in room
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Junior Suite Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Ocean View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Junior Suite Swim Up Ocean View > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Pool Walkout
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed or 2 double beds
    • Living area
    • Desk/Working area
    • Terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Master Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 124 m²
    • Garden View
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 1 sofa bed (2nd room)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Video games
    • Bathrobes and slippers in room
    • Butler service
    • Coffee-maker Nespresso machine
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Exclusive meal Exclusive access to the Chef's Plate gourmet restaurant ( reservation required)
    • Bath amenities
    • Amenities Special welcome amenity
  • Royal Junior Suite Ocean Front > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Coffee-maker Nespresso machine
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Exclusive meal Exclusive access to Chef's Plate gourmet restaurant ( reservation required)
    • Bath amenities
    • Amenities Special welcome amenity
    • Check-in In suite check in
  • Royal Junior Suite Beachfront Walk Out > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Beachfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Some rooms with balcony or terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Butler service
    • Coffee-maker Nespresso machine
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Exclusive meal Exclusive access to Chef's Plate gourmet restaurant ( reservation required)
    • Access Direct access to the beach
    • Bath amenities
    • Amenities Special welcome amenity
    • Check-in In suite check in
  • Royal Junior Suite Swim up Beachfront Walk Out > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 61 m²
    • Ocean View Swim Out
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Butler service
    • Coffee-maker Nespresso machine
    • Golf discounts 50% off on golf packages ( available with minimum of 3 nights stay)
    • Turn-down service
    • Exclusive meal Exclusive access to Chef's Plate gourmet restaurant ( reservation required)
    • Access Direct access to the beach
    • Bath amenities
    • Amenities Special welcome amenity
    • Check-in In suite check in
  • Royal Master One Bedroom Suite Oceanfront > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 124 m²
    • Oceanfront
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 1 king-size bed (2nd room)
    • Closed living room
    • Dining area
    • Desk/Working area
    • Terrace
    • Bathroom with shower or bath
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Video games
    • Bathrobes and slippers in room
    • Butler service
    • Coffee-maker Nespresso machine
    • Golf One free round per person per suite and 50% discount for the 2nd guest
    • Turn-down service
    • Exclusive meal Exclusive access to the Chef's Plate gourmet restaurant ( reservation required)
    • Bath amenities
    • Amenities Special welcome amenity
    • Check-in In suite check in
  • Royal Presidential Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 184 m²
    • Oceanfront
    • Up to 4 people :
      • Maximum 4 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed (1st room)
    • 1 king-size bed (2nd room)
    • 1 sofa in the living area
    • Closed living room
    • Dining room (closed area)
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Hydro
      • Bath type : Whirlpool
    • Whirlpool in room
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Long-distance calls included
    • Pillow menu
    • Room service
    • Telephone
    • Video games
    • Bathrobes and slippers in room
    • Butler service
    • Coffee-maker Nespresso machine
    • Golf One free round per person per suite and 50% discount for the 2nd guest
    • Turn-down service
    • Exclusive meal Exclusive access to the Chef's Plate gourmet restaurant ( reservation required)
    • Bath amenities
    • Amenities Special welcome amenity
    • Check-in In suite check in
    Located on the penthouse floor with spectacular terrace and private pool.
Sports / Activities
Ø

Sports

  • Boogie board
  • Motorized water sports ($)
  • Non-motorized water sports
  • Snorkeling
  • Tennis
    • 1 tennis court(s)
  • Volleyball

Activities

  • Board games
  • Fitness center
  • Ping-pong
  • Pool tables
  • Scuba Diving ($)
Internet
Ø

WiFi available in :

  • Room

Internet for Business

Wall plug

Public areas
Restaurants / Bars
Ø
  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
  • Restaurant(s)

    • El Mediterraneo
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Asiana
      Image bar
      • Minimum age : 18 years old
      • Lunch : À la Carte Asian
      • Dinner : À la Carte Asian
      • Evening dress code: Semi-formal
    • Maria Marie
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Mexican Fusion
      • Evening dress code: Casual
    • Chef's Plate
      Image bar
      • Minimum age : 18 years old
      • Dinner : À la Carte Gourmet
      • Reservation required
      • Evening dress code: Formal
      Available for categories Royal Junior Suite Ocean Front and up
    • Spice
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet Restaurant
      • Lunch : Buffet Restaurant
      • Dinner : Buffet Restaurant
      • Evening dress code: Casual
    • Pelicanos
      Image bar
      • Minimum age : 18 years old
      • Breakfast : À la Carte Caribbean
      • Lunch : À la Carte Caribbean
      • Dinner : À la Carte Caribbean
      • Evening dress code: Casual
    • Mexican Restaurant
      Image bar
      • Dinner : À la Carte Mexican
      • Evening dress code: Casual
      Self service or à la carte restaurant
  • Bar(s)

    • Lobby Bar
      Image bar
      • Location : Lobby
      • Local drinks
      • International drinks
    • Martini Corner Bar
      Image bar
      • Trendy Bar
      • International drinks
      Martini speciality
    • Wine Corner Bar
      Image bar
      • International drinks ($)
      Extensive Wine Collection.
      Vintage wine list available at extra cost.
    • Tequileria & Cigar Club
      Image bar
      • Cigar lounge
      • International drinks ($)
      Wide selection of authentic world renowned Mexican tequilas.
      Imported cigars at extra cost.
      Some tequilas at extra cost.
    • Trade Winds Pool and Swim Up Bar
      Image bar
      • Location : Pool
      • Local drinks
    • Royal Coffee House
      Image bar
      • Coffee Shop
      Gourmet European style café
    • Pelicanos Bar
      Image bar
      • Location : Beach
      • Local drinks
    • VIP Lounge
      Image bar
      • 24-Hour Bar
      • Opening time : 00:00
      • Closing time : 23:45
      • Local drinks
      • International drinks
      • Premium drinks
      24-h drinks & snacks
Scuba Diving
Ø

Services ($)

Spa
Ø

Services ($)

  • Body Treatments
  • Massage
Wedding / Honeymoon
Ø

Honeymoon package ($)

Ratings
0000) 16632 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
Ø

Beautiful hotel, excellent staff 0000¼ December 11, 2017

  • The staff in the Royal Real Club office are excellent. Almost like having a private concierge, they were very friendly and helpful. They made all our dinner reservations for a group of 8 and we were...
  • 213dawnk

I'm Hard to Impress 00000 December 11, 2017

  • I don't often write these reviews because I feel like there are plenty of other people who do a better job of expressing my same thoughts. I have to for The Royal though, it was just that good. I...
  • millslf

Not up to par 000¼¼ December 11, 2017

  • I was here two years ago and really enjoyed my stay. Not so much this time around. The drink and food quality have gone down, unfortunately. We had stayed at the RIU Palace Mexico for the first few...
  • mblakeney
Transat rating
88888
Ø

Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.
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