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The Royal Suites Yucatan by Palladium Hotel in Riviera Maya is a luxurious adult-only resort located on Kantenah Beach, adjacent to Grand Palladium White Sand, approximately 90 km from the Cancun airport.

It is a big concern for those with any kind of food allergies. Thinking about them and their family, Palladium Hotels & Resorts have created the Palladium Dietary Card program. {$Transat.Blanklink.Web.Accessibility$} .
Hotel details
Minimum age
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  • Full hotel
  • Minimum age required : 18
Important information
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  • Transat has made all reasonable efforts to ensure the accuracy of its product information, promotions, photos, layouts and videos; however, please note that changes may occur at any moment without notice.

Mandatory Information: Renovations

  • February 8, 2017:

    Renovations in the hotel are expected.


    Dates: July 1 to November 15, 2017
    Where: The hotel will undergo major improvements and renovations in the public areas and rooms.
    From: 9:00 am to 5:00 pm
    Substitution: The hotel will be closed during the works.
About your Hotel
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Hotel Location

  • Approximately 90 km from Cancun International Airport
  • Beachfront
  • Close to an attraction/town/historical site
  • Metro:
  • District:

Hotel Description

  • Minimum age required - Full hotel
  • 130 rooms
  • 22 bungalow(s)

Services

  • Parking available at the hotel
  • 1 pool(s)
  • 1 restaurant(s)
  • 2 bar(s)
  • 24h drinks
  • 24h snacks
  • Disco
  • Fitness center
  • Evening entertainment
  • Live music
  • Convenience Store ($)
  • Spa ($)
  • Doctor on site ($)
  • Laundry services ($)
  • 6 tennis court(s)
  • Accessible for people with restricted mobility
  • Currency exchange ($)
  • ATM ($)
  • WiFi available in :
    • Lobby
    • Pool
    • Room
  • Shuttle service throughout the resort
  • Check-in time : 3:00 PM
  • Check-out time : 12:00 PM
  • Shopping centre ($)
  • Scuba diving ($)
  • Jewellery store ($)
  • Gift shop ($)
  • Photo shop ($)
  • Minimum age to check in without an adult : 18 years old
  • Convention centre ($)
  • Beauty salon ($)
  • Massage ($)
  • Car Rental ($)

Beach

  • Private beach
  • Beach Club on site
  • Beach Club (facilities on the beach) : Yes (included)
  • Lounge chairs
  • Palapas
  • Bali Beds

Hotel Contact Information

  • The Royal Suites Yucatan by Palladium 5*
  • Carretera Chetumal-Puerto Juárez Km, 256-100 77710 Municipio Solidaridad, Riviera Maya Mexico
  • Tel.: 9848772100
  • Fax : 9848772105
  • Email : asistente.colonialkantenah@palladiumhotelgroup.com
Inclusions
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For travel between November 1, 2016 and October 31, 2017

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks and select international drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Mini-bar restocked daily (water, soft drinks and light snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Room service 24-hour
  • Selected international drinks
  • Snacks and beer 24-hour
  • Turn-down service
  • Waiter service at the pool and beach
  • Buffet breakfast, lunch and dinner daily
  • Access to the spa wet areas
  • 10 accessible pool(s) at the property
  • 27 accessible bar(s) at the property
  • 15 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium Riviera (shuttle service from lobby to lobby)
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks and select international drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Mini-bar restocked daily (water, soft drinks and light snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Room service 24-hour
  • Selected international drinks
  • Snacks and beer 24-hour
  • Turn-down service
  • Waiter service at the pool and beach
  • Buffet breakfast, lunch and dinner daily
  • Access to the spa wet areas
  • 10 accessible pool(s) at the property
  • 27 accessible bar(s) at the property
  • 15 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium Riviera (shuttle service from lobby to lobby)
  • Service of a representative at destination
  • Honeymoon package
Adults Collection inclusions :
  • Part of: Zen Vibes
For travel between November 1, 2017 and October 31, 2018

Package

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Roundtrip transfers between airport and hotel (package only)
  • Roundtrip flight in Economy Class (package only)
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks and select international drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Mini-bar restocked daily (water, soft drinks and light snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Premium brand drinks
  • Room service 24-hour
  • Selected international drinks
  • Snacks and beer 24-hour
  • Turn-down service
  • Waiter service at the pool/beach
  • Buffet breakfast, lunch and dinner daily
  • Access to the spa wet areas
  • 8 accessible pool(s) at the property
  • 25 accessible bar(s) at the property
  • 20 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium White Sand (shuttle service from lobby to lobby)
  • Service of a representative at destination
  • Honeymoon package

Accommodation only

All inclusive (AI) meal plan :

Our most popular vacation option features:

3 meals a day
Unlimited alcoholic and non-alcoholic drinks
A variety of activities

And more!

General inclusions :
  • Hotel taxes and service charges
  • Accommodation for the chosen period
  • À la carte dinners (unlimited, no reservations required)
  • Concierge service
  • Daily activities program
  • Daily sports
  • Disco (admission and drinks included)
  • Domestic drinks and select international drinks (unlimited)
  • Evening entertainment
  • Gala dinner on Dec. 24 & 31
  • Live music
  • Mini-bar restocked daily (water, soft drinks and light snacks)
  • Non-motorized water sports (select)
  • Pillow menu
  • Premium brand drinks
  • Room service 24-hour
  • Selected international drinks
  • Snacks and beer 24-hour
  • Turn-down service
  • Waiter service at the pool/beach
  • Buffet breakfast, lunch and dinner daily
  • Access to the spa wet areas
  • 8 accessible pool(s) at the property
  • 25 accessible bar(s) at the property
  • 20 accessible restaurant(s) at the property
  • Access to all services and facilities at the Grand Palladium Colonial, Grand Palladium Kantenah and Grand Palladium White Sand (shuttle service from lobby to lobby)
  • Service of a representative at destination
  • Honeymoon package
Rooms
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  • For your comfort, each room offers :
  • Royal Junior Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 60 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • 1 king-size and 1 sofa bed or 2 doubles and 1 sofa bed
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Bathrobes and slippers in room
    • Butler service
    • Aromatherapy
    There is no extra bed available at the hotel
  • Royal Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 75 m²
    • Garden View
    • Up to 3 people :
      • Maximum 3 adults
    • Non-smoking room
    • Bedroom with closed door
    • 1 king-size bed and 1 sofa
    • Living area
    • Desk/Working area
    • Balcony or terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Regular
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Aromatherapy
    There is no extra bed available at the hotel
  • Royal Mayan Suite > Ø

    • WiFi
    • Mini-bar
    • In-room safe
    • Flat screen satellite TV
    • 110/120 volts
    • Size of the room : 67 m²
    • Garden View
    • Up to 2 people :
      • Maximum 2 adults
    • Non-smoking room
    • 1 king-size bed
    • Living area
    • Desk/Working area
    • Terrace
    • Full bathroom
      • Shower : Regular
      • Bath type : Whirlpool
    • Outside whirlpool
    • Individual air-conditioning
    • CD/DVD player
    • Ceiling fan
    • Radio/alarm clock
    • Coffee/tea-maker
    • Turndown service
    • Hairdryer
    • iDock
    • Iron & ironing board
    • Newspaper
    • Pillow menu
    • Room service
    • Telephone
    • Aromatherapy
    There is no extra bed available at the hotel
Sports / Activities
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Sports

  • Archery
  • Badminton
  • Basketball
  • Deep sea fishing ($)
  • Kayaking
  • Motorized water sports ($)
  • Non-motorized water sports
  • Paddle Court
  • Snorkeling
  • Soccer
  • Tennis
    • 6 tennis court(s)
  • Volleyball
  • Waterpolo

Activities

  • Aerobics
  • Aquafitness
  • Catamaran
  • Catamaran lessons ($)
  • Dance lessons
  • Darts
  • Fitness center
  • Games room
  • Introduction to scuba diving in pool
  • Jacuzzi
  • Mini-golf
  • Nature walk
  • Pedal boats
  • Petanque
  • Ping-pong
  • Pool tables
  • Riffle shooting
  • Scuba Diving ($)
  • Shuffleboard
  • Spanish lessons
  • Windsurfing lessons ($)
Internet
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WiFi available in :

  • Lobby
  • Pool
  • Room
WiFi Premium High Speed ($)
Restaurants / Bars
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  • This information is for informational purposes only and can change depending of the occupancy and season.
    • 24h snacks
    • 24h drinks
    • Disco
  • Restaurant(s)

    • El Jardin
      Image bar
      • Minimum age : 18 years old
      • Breakfast : Buffet or À la Carte
      • Dinner : Buffet or À la Carte
      • Evening dress code: Formal
  • Bar(s)

    • Royal Lobby Bar
      Image bar
      • Location : Lobby
      • Opening time : 08:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
    • La Terraza Bar
      Image bar
      • Location : Pool
      • Opening time : 09:00
      • Closing time : 00:00
      • Local drinks
      • International drinks
      • Premium drinks
Golf 1
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  • There’s nothing like a good game of golf to get you in the vacation spirit, so here's some information on nearby golf course(s) offering advantageous rates locally ($).

    This information is for informational purposes only and is subject to change.

Riviera Maya Golf Club

Designed by Robert Trent Jones Jr.
Riviera Maya
9848755000
9848755004
proshopgolfmex@rivieramaya-golfclub.com
  • 18 holes
  • Lockers ($)
  • Par 72
  • 7272 yards
  • Teaching pro ($)
  • Club house ($)
  • Minimum age to play : 18 years old
  • Pro shop ($)
Scuba Diving
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Services ($)

  • Introduction to scuba diving in pool
Spa
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Services ($)

  • Body Treatments
  • Jacuzzi
  • Massage
  • Sauna
  • Spa Circuits
  • Special Therapies
Wedding / Honeymoon
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Free honeymoon package

Wedding package ($)

Honeymoon package ($)

Eco-responsible
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Travelife Gold

Travelife is an international label designed by and for the travel industry. This efficient certification system helps managers in the lodging sector measure and track their social and environmental performance.

All properties displaying a Travelife Gold award were certified within the last two years, under the current or previous Travelife criteria. 
Adults Collection
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Where Adults Reign Supreme

Tempted to go unwind in a tropical setting? Want to escape down south where there are no kids? You will, no doubt, find your little slice of paradise among the hotels in our Adults Collection, intended exclusively for travellers aged 18 and older.

And since “adults-only vacation” means different things to different people, we have split our hotels between those that radiate Zen vibes and those that pulsate with Vibrant vibes.

ZEN VIBES
These intimate hotels offer the ideal setting to relax on the beach or by the pool, dine in tranquility and soak up entertainment in a soothing atmosphere.

VIBRANT VIBES
In these large resorts, the lively daily entertainment and festive evening shows turn these places into a hotbed of excitement for those who like action.
Available for season 2016-2017
Ratings
0000) 2160 Review(s)
TripAdvisor rating
0000)
TripAdvisor rating : Last 3 reviews
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9th Visit The Best Yet 00000 May 26, 2017

  • There are thousands of reviews and photos here describing the amenities, so I won't bother with much in that area. Also, there are big changes coming at the Royal Suites so many descriptions will be...
  • stillbillmd

Beautiful Resort 00000 May 25, 2017

  • We visited Royal Suites Yucatan for a destination wedding. It's a beautiful resort and the wedding was gorgeous in a gazebo on the beach. The luxury of being at Royal Suites is you have access to...
  • BPed

Words can't do it justice - AMAZING RESORT!! 00000 May 23, 2017

  • We just got back from 7 nights at RSY. From the minute we arrived we were blown away by every little detail. Every single member of staff had smiles on their faces and couldn't do enough to be...
  • SallyF198
Transat rating
88888
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Hotel Ranking Descriptions

★★★★★ A luxury resort offering first-class accommodation along with a very wide range of services and facilities.
★★★★ A superior resort offering a high standard of accommodation along with a wide array of services and facilities.
★★★ An intermediate resort offering a good price/quality ratio along with pleasant accommodation and various services.
★★ A standard resort offering comfortable accommodation and basic services.